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Zanui
4.2 from 1,628 reviews · View Statistics

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long delivery delays but excellent customer service

published

product was good quality. easy to navigate online store. delivery was so delayed - product arrived 1 month after purchase date. however customer service is excellent - shoutout to josie for assisting me and being veyr professional and understanding. much appreciated.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui

Good afternoon,
Wow, such a lovely review.
Thanks again for shopping with us here at Zanui, we hope to see you back again soon!
Best wishes!

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vicki

vickicorio

  • 2 reviews
  • 1 like

delivery could be better

published

Good arrived broken (2xdinnerset)
They were quick to offer replacement upon proof.
The replacement also arrived broken.
They need to package their good a lot better and consider changing postal service as aus post ignored their fragile stickers and neither of the sets were every bubble wrapped.
Displeased

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Tineia

TineiaGreater Melbourne (Inner), VIC

You get what you pay for

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Questions & Answers

Danielle

Danielleasked

Hi i am trying to purchase the rocking scooter and cant select which i would like or add to cart? HELP

1 answer
Zanui
Zanui A.Zanui

Hello,

So sorry to hear this! Could you please provide the full name or SKU of the item you are looking to purchase and I will ensure this is fixed as soon as possible?

Kind regards,
Zanui Customer Care Team

Cazza

Cazzaasked

Just wondering how long it takes for an item to be dispatched from Auburn to Adelaide in South Australia?

No answers
Isabelle Butta

Isabelle Buttaasked

Is there anyone that can come out and put wall unit together for me please?

No answers
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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses and Sofas

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