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Zanui
4.2 from 1,628 reviews · View Statistics

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MartyG

MartyGGreater Melbourne (Inner), VIC

  • 4 reviews

Looks nice

published

I like the console table but wish it was more sturdy. My husband added a few screws to secure it better. The drawers are difficult to open and close also. Very nice for the price. Shipping was very quick!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Pet

PetGreater Melbourne (Metropolitan), VIC

Great pendant!

published

I bought this pendant light from the SHE range a few weeks ago and searched far and wide to find this perfekt pendant for our dining area, which suits our contemporary lifestyle. Unfortunately I found a few marks at the inside of the shade that where not visible before putting a globe in and I only detected the slight fault after the pendant had been installed.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Anastasia

AnastasiaSydney

  • 3 reviews
  • 1 like

Great design and colour.

published

The only fault I can find is that the cushion insert was not 'plump' enough and the cushion looks flat - hence 4 star rating.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Anna D.

Anna D.Canberra 2600, ACT

  • 2 reviews

Mess got sorted out on time for Christmas.

published

I had ordered a spaghetti server & cheese grater, they came separately which wasnt the issue however the 2nd parcel ( spaghetti server) ended up being 3 dog door stops! called & spoke to kevin who I explained this was part of a Christmas present and I needed the correct item by Thursday! The server arrived on wednesday afternoon which was a great relief!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Accent chairs

published

Quality standard furniture and online sight easy to navigate, assembly not easy or practical as screws were on inside of chair x 3 per leg and were not easy to access

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui

Hi Joe, thanks for your 4-star feedback, we really appreciate it! If you require any further assistance with your order please don't hesitate to get back in touch! Warmest Regards, Zanui Customer Care

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margret

margretPerth, WA

  • 10 reviews
  • 6 likes

great in garden

published

I ordered this and the money came out of my account 3 days later. I did not receive after 3 weeks so contacted Zanui, must admit the girl took the time to check or follow up but her email back to me did nothing with regards when I would receive my purchase. Asked for a tracking number as this was not provided but received the product 3 days later. I think i waited about a month for receipt of item, which I find far too long. Example i ordered an item from Amazon on Sunday 11th october and received it yesterday the 14th October. I suppose it all depends on how much you pay for delivery but that is not my problem. The windmill is great, very easy to assemble, very satisfied with product. Margret

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Great quslity

published

Site was easy to navigate
Quality of purchases surpassed my expectations
Above all, in these difficult times, delivery was speedy!
Will be purchasing again
Highly recommend
Can’t think of any negatives!
Wish I was aware of your site sooner

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui

Hi Christine, Thank you so much for taking the time to share your review, it really means a lot to us. We're so glad to hear your happy with your purchase. We hope to see you back shopping with us again in the near future! Warm wishes, Zanui Team

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Wrong item was sent but the customer service was good

published

I received an item after waiting for my order to arrive for almost 3 weeks. It was completely different from what I ordered - I ordered a big wall clock and received an lantern shaped candle holder....
I immediately contacted Zanui customer service and the lady (Carla) who dealt with me was very nice, apologetic and was prompt in responding to my emails. She sorted out things for me pretty quickly and I received the clock in 11 days. The clock is pretty cool and overall shopping experience was not bad thanks to the good customer service. Thanks Carla!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Great chair for the price!

published

There was an issue with my initial order going through but Mike was very helpful and professional with getting a replacement order organised! The order was delivered in no time at all and the chair is great! I also got a 20% discount upon purchasing which is always nice! Thanks guys!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Lenae

Lenae

  • 2 reviews

Great product

published

Very happy with my purchase, I had issues with the courier but Sarah-Louise at zanui Went out of her way & was extremely helpful even though it was entirely the delivery companies fault. Thank you heaps!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui

Hi there Lenae, thank you so much for taking the time to share your 5-star Zanui experience. We truly appreciate it and hope to see you back shopping with us in the future! Warmest Regards, Zanui Customer Care

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Great customer service

published

Our shipment was split in two packages and the second package was delayed. Sarah-Louise in the customer service department was very helpful and friendly and solved our query immediately. Thanks!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Minnie

MinnieMelbourne

Helpful

published

I had a few queries about the product I was buying and the customer support team were fantastic in getting in touch with the supplier to answer these.I decided to keep the products despite not being quite what I was wanting

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Love the look of this lamp

published

Love the lamp but it is only brass look. One lamp had a few small scratched in the brass paint on the frame when it arrived, exposing the underlying metal. (This probably happened in transport as they were packaged with limited protection around the lamps.) In saying this, I am happy with the lamps and glad that I purchased them. They look great in my room.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Kimmi S.

Kimmi S.Sydney, NSW

Awesome customer service and communication.

published

The site was easy to navigate.
The quality of my product was as expected/great quality.
I had a couple of inquiries with the Customer service team ‘Neeve’ she was really helpful and gave me precise and timely feedback in regards to my delivery location and process.
I really appreciated her timely and friendly support.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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MSc

MScSydney, NSW

  • 3 reviews

perfect and very easy to put together. Happy with the product, it is what the picture showed. Cheers

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
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Dominique

Dominique

  • 2 reviews

Very happy to find precisely what I wanted

published

Product is just fine, but really very pleased with exceptional service by Neeve who went above and beyond to supply missing parts as soon as possible - she is a star

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui
Similar opinion? Write a review on ProductReview.com.au!
GLENDA PECK

GLENDA PECK

  • 2 reviews

Great stools

published

Ordered two stools, it was great when they arrived promptly. Just what l wanted. l did not hsve anything to assemble, just take them out of the box and ready to use.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui

Hi there, thank you so much for taking the time to share your 5-star Zanui experience. We truly appreciate it and hope to see you back shopping with us in the future! Warmest Regards, Zanui Customer Care

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Blacktown SDC

Blacktown SDCSydney, NSW

Perfect for many spaces!

published

Assembly was easy and is comfortable to use. Communication with the Zanui in relation to spare parts when we broke a wheel was brilliant. We will be buying another soon!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui

Hi there, thank you so much for taking the time to share your wonderful Zanui experience. We truly appreciate it and hope to see you back shopping with us in the future! Warmest Regards, Zanui Customer Care

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amatts

amattsGreater Melbourne (Outer), VIC

  • Verified customer

good site with a range of ptoducts

published

the site was easy to navigate could go back and view products. the quality of the products is very good as advertised. customer service was excellent,very understanding and very helpful

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui

Hello, thanks very much for sharing your kind comments. We're so thrilled to hear you're happy with your Zanui experience, it means a lot! We hope to see you back shopping with us soon! Best wishes, Zanui Customer Care Team

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Customer service was great. Thank you

published

I enjoy looking at all your products & site is very easy to navigate. The stool that I bought was exactly what was pictured and arrived quickly. Very happy with my choice.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Zanui
Zanui A.Zanui

Hello Karen, thank you so much for taking the time to share your experience and love your stool. We're happy that you're happy!! We hope to see yo u back shopping with us again in the future! Best wishes, Zanui Customer Care Team

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Questions & Answers

Danielle

Danielleasked

Hi i am trying to purchase the rocking scooter and cant select which i would like or add to cart? HELP

1 answer
Zanui
Zanui A.Zanui

Hello,

So sorry to hear this! Could you please provide the full name or SKU of the item you are looking to purchase and I will ensure this is fixed as soon as possible?

Kind regards,
Zanui Customer Care Team

Cazza

Cazzaasked

Just wondering how long it takes for an item to be dispatched from Auburn to Adelaide in South Australia?

No answers
Isabelle Butta

Isabelle Buttaasked

Is there anyone that can come out and put wall unit together for me please?

No answers
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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses and Sofas

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