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Zanui

Zanui (page 4 of 18)

4.2 from 1,584 reviews · View Statistics

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Very good Wool Quilt, but too warm

published

Wool quilt excellent quality, but it was for winter. In "Zanui" description it was said that this product good for summer and winter. Only when I received quilt I saw that it has 500gr wool and it for winter. It's too warm for me, it's why I gave 4 stars not 5stars. My advice be more precise in information

1 comment
Zanui
Zanui A.Zanui

Hello,
So glad to hear you are happy with your purchase. We really appreciate your feedback here and will follow up with our supplier regarding this.
Warmest Regards, Zanui Customer Care

Margot Sexton

Margot Sexton

  • 2 reviews

Damaged second hand table

published

This table arrived damaged and broken, with packing disturbed and polystyrene packing all broken. I discovered a previous label on box so table had already previously been sent to someone in Sydney, who obviously had returned it. I contacted Zanui with photos of table and they agreed to refund me full purchase price. It was all lot hassle and wouldn't recommend the retailer to anyone.

1 comment
Zanui
Zanui A.Zanui

Good service and price

published

Ordering was easy. Price was lowest for exactly the same outdoor rugs at other major shop outlets. Rugs were exactly the same colour as their pic on the website.

Delivery came within a couple of business days. Super

1 comment
Zanui
Zanui A.Zanui

Hi Lynne, we really appreciate your feedback regarding your recent Zanui Experience, so glad to hear you are happy with your item! We hope to see you back shopping with us again in the near future! Warm wishes, Zanui Team

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Thomas Tub

Thomas TubGreater Melbourne (Outer), VIC

Just what I needed to finish off bedroom

published

I have always been happy with online shopping at Zanui
User friendly Site for an oldie
Long term customer for many years and always seem to find what I want as I am very interested in home decorating

1 comment
Zanui
Zanui A.Zanui

Hello Thomas, thank you so much for your amazing review. Thank you so much, it means a lot. Hope to see you back shopping with us again in the future! Warmest Regards, Zanui Customer Care Team

margret

margretPerth, WA

  • 10 reviews
  • 6 likes

great in garden

published

I ordered this and the money came out of my account 3 days later. I did not receive after 3 weeks so contacted Zanui, must admit the girl took the time to check or follow up but her email back to me did nothing with regards when I would receive my purchase. Asked for a tracking number as this was not provided but received the product 3 days later. I think i waited about a month for receipt of item, which I find far too long. Example i ordered an item from Amazon on Sunday 11th october and received it yesterday the 14th October. I suppose it all depends on how much you pay for delivery but that is not my problem. The windmill is great, very easy to assemble, very satisfied with product. Margret

1 comment
Zanui
Zanui A.Zanui
James M

James M

  • 7 reviews
  • 4 likes

Misleading shipping cost on website and excessively expensive.

published

Wanted to buy a pod chair. It said on the product page it was $0 shipping to my postcode. Just before clicking order I realised it had updated to $127. $127 for a $500 pod chair being shipped 9.7 kilometres. Asked for it to be reviewed and was only told that the cost had already been subsidised and that this was the lowest price they could do. Needless to say I bought the product elsewhere.

1 comment
Zanui
Zanui A.Zanui
Christina A.

Christina A.Greater Melbourne (Inner), VIC

Exceptional Customer Service and Product

published
1 comment
Zanui
Zanui A.Zanui
neil harris

neil harris

  • 3 reviews

well designed, clean lines , nice piece of furniture

published

Website was easy to navigate and find the product i wanted
The product was purchased and came as a flat pack and is well made, all parts were accurate, and fitted, no missing bits & pieces and was easy to follow instructions
This is a neat shoe stowage unit.

1 comment
Zanui
Zanui A.Zanui
Pam

PamGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 13 likes

No issues

published

Product came quickly after dispatch and as expected, price+shipping was also the cheapest i could find for the product that i was looking at, overall everything was good and there were no issues

1 comment
Zanui
Zanui A.Zanui

Hi Pam, we really appreciate your feedback regarding your recent Zanui Experience, we hope to see you back shopping with us again in the near future! Warm wishes, Zanui Team

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Ryno

RynoGreater Melbourne (Metropolitan), VIC

Gorgeous lamps, look even better in real life!

published

My first purchase ever and I want to say it was one of the easiest purchases I have made. Shipping was fast and items came packed well. The lamps looked glamorous and fancy just what we were looking for.Would definitely buy from Zanui again.

1 comment
Zanui
Zanui A.Zanui
Sylvia

SylviaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent service and great product

published

My order was processed and received well on time. Unlike other products I have ordered online. The product itself was well up to standard and I am extremely happy with my purchase

1 comment
Zanui
Zanui A.Zanui

Hello Sylvia, thank you so much for taking the time to share your 5-star review! So glad to hear you are happy with your item! Warmest Regards, Zanui Customer Care

Mary Jeffriess

Mary JeffriessMetropolitan Adelaide, SA

  • 3 reviews

Excellent

published

Purchased two items - which were perfect and what I expected. I received my parcel in very good timing (considering delays because of these uncertain times). Look forward to again purchasing online from Zanui.

1 comment
Zanui
Zanui A.Zanui

Hello Mary, thanks very much for sharing your kind comments. We're so thrilled to hear you're happy with your Zanui experience, it means a lot! We hope to see you back shopping with us soon! Best wishes, Zanui Customer Care Team

Miriam

MiriamGreater Melbourne (Outer), VIC

  • 3 reviews

Outdoor Rug

published

Love it! Finishes off my outdoor area perfectly.. Great price & quality.. Delivered within a couple of days from ordering.. Amazing! Have since purchased other products and recommended website to my sister

1 comment
Zanui
Zanui A.Zanui

Hi Miriam, thank you very much for your 5-star review! Were so glad to hear you are happy with your purchase! We truly appreciate your feedback and hope to see you back shopping with us in the future! Warmest Regards, Zanui Customer Care

Unhappy customer

Unhappy customerCentral Highlands and Goldfields, VIC

Worst customer service ever. Do not trust them. They are horrible. Shop somewhere else it’s not worth it.

published

Worst business I have ever purchased from. They will even sell things you have purchased that were promised to you, so don’t trust them. Their website needs to be fixed. It’s ridiculous how it automatically resells your purchased products even when you have purchased it. Disgusting to sell a product to someone else when I had already purchased it first and they knew I was buying it but didn’t care less. Didn’t even try and fix the issues too. Never shop there again.

5 comments
Zanui
Zanui A.Zanui
Unhappy customer
Unhappy customer

Stop making excuses. It was so wrong what your business done to me.

Unhappy customer
Unhappy customer

Don’t you dare blame me for this, you know damn well what happened.

Livs

LivsGreater Melbourne (Outer), VIC

  • 2 reviews

Toddler Swing

published

Ordered online and arrived promptly within a week. Easy to install on existing swing frame. Loved by the toddler.
Would have preferred a better harness attachment than sash tie which could come loose.

1 comment
Zanui
Zanui A.Zanui

Hello Livs, thank you so much for taking the time to share your 5-star review! So glad to hear you are happy with your item! Warmest Regards, Zanui Customer Care

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Lyn

LynIllawarra, NSW

Great product and service

published

Purchased 2 cushions for my new lounge. It was easy to order and they arrive within 5 days from ordering (evden due to Covid). They look awesome on the new lounge. Very Happy with the items, quality and service.

2 comments
Zanui
Zanui A.Zanui
Lyn
Lyn

Thank you for taking the time to reply. More often than not you get no acknowledgement for any reviews you post. Great experience - will definitely keep checking your site for any future purchases. Thanks again. Lyn

Great products & fast delivery

published

I purchased two double beds & Yep mattresses online. Happy with the quality of the products, fast delivery & the beds were easy to assemble. Would definitely purchase from this company again

1 comment
Zanui
Zanui A.Zanui

Hi Danielle, we really appreciate your feedback regarding your recent Zanui Experience, we hope to see you back shopping with us again in the near future! Warm wishes, Zanui Team

Maria

MariaSydney, NSW

Love it

published

Very good experience with this service! It's very easy to find what I want, I'm extremely satisfied with the range of the products and the quality of the products that I bought.
Yes I truly trust zanui and I will buy again and again

1 comment
Zanui
Zanui A.Zanui
lilianne albuquerque

lilianne albuquerquePerth, WA

  • 2 reviews

Amazing website

published

Good service ! Beautiful decorations !
Lou is very friendly and efficient.
Best website I have seen for so long time . Delivery fast ! Exactly the same color , size and style. Beautiful watch .

1 comment
Zanui
Zanui A.Zanui
Holly

HollyMid North Coast, NSW

  • 4 reviews

Great service from Zanui

published

I was looking at cushions on Zanui and wasn’t sure if the colour was exactly what I needed - sometimes the colours are nothing like you’d expect when the product arrives.
I contacted Zanui and a lady called Carla undertook to check with the manufacturer. She got back to me within the hour and had checked everything and I was able to order the cushions. She was so efficient and so helpful - I thought this was exceptional customer service. I’ll happily shop at Zanui again given this level of service.

1 comment
Zanui
Zanui A.Zanui
Page 4 of 18
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Questions & Answers

Danielle

Danielleasked

Hi i am trying to purchase the rocking scooter and cant select which i would like or add to cart? HELP

1 answer
Zanui
Zanui A.Zanui

Hello,

So sorry to hear this! Could you please provide the full name or SKU of the item you are looking to purchase and I will ensure this is fixed as soon as possible?

Kind regards,
Zanui Customer Care Team

Cazza

Cazzaasked

Just wondering how long it takes for an item to be dispatched from Auburn to Adelaide in South Australia?

No answers
Isabelle Butta

Isabelle Buttaasked

Is there anyone that can come out and put wall unit together for me please?

No answers

Get an answer from our members and Zanui representatives

Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses and Sofas

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