Everyone at our Christmas lunch was impressed with my beautiful "Starry Night" trifle bowl. Etched with gold stars, it is perfect for any special occasion, not just Christmas - but I'll be using it more often than that! This was the first time I'd purchased from Zanui and I found their site easy to navigate and their product range and quality excellent.

I purchased cross trainer through Zanui which turned out to be faulty.
I have delet with Sarah-Louise during the whole process of refund and return. I can only say that I wish there were more professional and easy to deal people out there as Sarah-Louise was.
My questions and concerns were always addressed in timely manner and Sarah-Louise was always fallowing up with me and suppliers.
It is very rare to see this sort of customer service and customer care nowadays.
I am honestly very impressed and I thank you for that

Excellent Website, great prices and vast range of products. Very happy with purchase of Stanley Rogers cutlery set, good quality.

Not happy about the wait time considering dispatch times on the website are very misleading (having to wait for much longer than shown). However, the customer service team did help follow up. Still waiting on some items and will post an update once on the quality of the products and final delivery times.

Easy to order online. Items arrived quickly. Will use Zanui again and would recommend this company.
Great service and excellent prices.

Initially, this was a 1-star review. However, the past couple of weeks dealing with the Customer Service team and I've been turned. The delivery times are skewed (expect to wait longer than the time listed) but the customer service team has been there when things went wrong and stuck to their word. I would use the platform again.

Easy to order online, delivered within a few days (just before Xmas) and happy with the set of frames. All good!! Will use Zanui again.

Turned up on time for Christmas. Complimented Australian native bird mug collection. Same as picture on web page. Well done Zanui.

Ordered as Christmas present so hugely disappointing to open Christmas morning to 5 of the 8 broken! They appear to have been packed broken making matters worse. I sent off photos of damage and have not had a word back.

I had ordered a spaghetti server & cheese grater, they came separately which wasnt the issue however the 2nd parcel ( spaghetti server) ended up being 3 dog door stops! called & spoke to kevin who I explained this was part of a Christmas present and I needed the correct item by Thursday! The server arrived on wednesday afternoon which was a great relief!

It was as in the image. It is beautiful and elegant. One star less, quality is little compromised. Otherwise it is worth buying.

Just what we had been searching for.
Fantastic quality and a gorgeous addition to our new homes hallway.
Prompt speedy delivery.
So very happy with our purchase.

So easy to find what I was looking for. Ordering was simple and straightforward. I liked being kept up to date with the process and delivery was speedy.

I purchased the deluxe big and bright kitchen for my daughter. My daughter loves it! Such good quality and beautiful design. Great and reliable customer service by Michael (Mike).Very satisfied.

Very pleased with quality of rug. Quick and well priced delivery very reasonable to regional QLD. Large range of affordable products.

Easy indeed to navigate the store and an excellent range of products which have all been of great quality all products have been very easy to assemble when necessary.

I ordered a rug. They sent,me the wrong rug, a totally different rug that I didn't order or want. I told them about it and that they can't hold my money when they can't provide me the item I ordered. They refuse to refund my money, holding it until they are good and ready to collect their rug I never ordered. It's unethical and against consumer law which I pointed out to them but they refuse to budge. I will never use them again, there are loads of better online stores that aren't unethical to deal with.

I found the website user friendly. I was able to receive a small discount. My order was posted super fast. I love the stools, they look stylish and are very light and comfortable to sit on. I purchased the black for practicality but also loved the white. The quality is fair for the price.

I purchased 8 mugs as Christmas presents because I loved them.
I had an internet malfunction and Zanui quickly fixed it.

Looks nice but description shows stools are assembled. They come in a flat pack and difficult to connect foot rest if one person is trying to assemble. Have brought this to attention of Zanui and two weeks later, description still shows "Assembled". Misleading to keep this inaccurate description on website.