Unfortunately, the product I’ve order came damaged and they provided a full refund. Sarah was lovely and helped me to get a full refund for it.

Gorgeous velvet chairs. Also received excellent and fast service from Sarah-Louise at Zanui. Had an issue with one chair and it was replaced quickly. Highly recommend both the chairs and Zanui

I purchased 4 chairs and received two deliveries; the first was fine the second did not have all components. Zanui have failed to supply the parts and are not replying to emails. Next step Consumer Affairs.

I love Zanui’s range, and found 8 gorgeous chairs at a bargain price. The chairs are very solid, sturdy and comfortable

Delivery was very quick. Unfortunately my table came damaged, however the customer service was amazing and they refunded me without any issues. Would buy from them again.

Very happy with my purchase and the help from the customer care centre.
Great products to choose from and quick shipping.

I recently purchased a oil and vinegar set, unfortunately there was a manufacturing fault in the ceramic, I contacted customer service by email, within days the issue was resolved with a replacement on the way. Very impressive at how quick I received a resolution especially during this busy period. Great Work Zanui.

It got to the 7 day mark before I still had no notification of my product being shipped so I emailed to find out where it was and then had another 4 day wait for the support person to say twice that they were investigating. At this point it had been 11 days without what I’d ordered even being shipped so I asked for a refund which they issued to me quickly but yeah as what I ordered was a gift I’d have preferred to actually just have received that but there was no indication of that happening any time soon

Beautiful product and excellent customer service from Sarah-Louise. She was very prompt and professional. I am very impressed with Zanui products I have bought.

I have purchased quite a few items from Zanui and have not been disappointed.
Always prompt dispatch and arrive in good order. Keep it up.

We have just received 5 new rugs and we absolutely love them. The range was outstanding and the prices were so good. As the price was so good I was not expecting anything wonderful but I was so pleasantly surprised. They are stunning rugs and just look gorgeous. I have actually ordered another 5 as I love them so much. Very happy customer.

Their range of items is beautiful. I purchased the shelves for my laundry. Amazing customer service and prompt replies when asking questions about products

Great customer service, fast delivery and best of all the product is so beautiful. The photo doesn’t even make justice of how beautiful our side table really is. It’s perfect for our entryway.
Thanks Zanui :)

I misread measurements before buying a beautiful Moroccan Pouffe. Fortunately Mike from customer service helped me out and managed to refund the payment for an item that I really couldn't use.
Excellent customer service!
I will def shop at zanui again - they have some beautiful pieces!

Great customer service. Had the wrong legs for my foot stool and Sarah Louise sorted this out and correct ones on the way to me. I thank her and her team.

The products I have received from Zanui have been exceptional. The products are excellent, the customer service exceeded my expectations and the delivery was timely.

Love my purchase of plates and champagne flutes,the price was great and they were delivered quickly, very good experience and I look forward to future ordering.

Quality standard furniture and online sight easy to navigate, assembly not easy or practical as screws were on inside of chair x 3 per leg and were not easy to access

My rug arrived promptly, however is too small for the space. Requested a return and dealt with online staff, Sarah-Louise, who bad been incredibly accommodating.

Kevin an employee of Zanui has provided amazing customer service. My product arrived damaged and Kevin liased with the supplier to have a replacement product delivered. His emails were professional and helpful.