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Zanui

Zanui (page 4 of 78)

4.2 from 1,541 reviews · View Statistics

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Anne

AnneGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Shonky product

published

The actual product arrived with a large scratch across the top of the table and damage to the epoxy resin. When constructed, the legs don't align with the top which is dangerous. Two weeks later, still waiting for a response from Zanui.

1 comment
Zanui
Zanui A.Zanui
Louise

LouiseDarling Downs, QLD

Stylish lamp and excellent customer service

published

The first lamp was damaged in transit but Lou at Zanui arranged for a replacement to be sent immediately. I love the lamp and the customer service was fabulous.

1 comment
Zanui
Zanui A.Zanui

Hi Louise.
So glad to hear you are happy with your purchase. We really appreciate your kind comments regarding the level of Customer Service you received.
Warmest Regards, Zanui Customer Care

Great item, and great customer service

published

The doormat is a lot of fun, and at a good price too. Shipping was fast, and their customer service was great too, thanks Kevin!

1 comment
Zanui
Zanui A.Zanui

Hi Stu, Thank you so much for taking the time to share your review, it really means a lot to us. We're so glad to hear your happy with your purchase. We hope to see you back shopping with us again in the near future! Warm wishes, Zanui Team

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Mary

MarySydney, NSW

Lovely armchairs, unfortunately too small. Sarah-Louise most helpful in organising collection. Very happy with service.

published

Easy to navigate website. Satisfied with range of products. Loved the product but was too small unfortunately. Easy to assemble.

1 comment
Zanui
Zanui A.Zanui

Beautiful pot, perfect for where I wanted it

published

Had some problems with the original pot being damaged in transit. Kevin organised its replacement quickly and without any hassles. Very happy with the service I received.

1 comment
Zanui
Zanui A.Zanui

Hello, thank you so much for your amazing review. Thank you so much, it means a lot. Hope to see you back shopping with us again in the future! Warmest Regards, Zanui Customer Care Team

breakNegg

breakNeggWA, 6056

  • 8 reviews
  • 8 likes

Disappointed after waiting 2 weeks for delivery.

published
1 comment
Zanui
Zanui A.Zanui

Very good Wool Quilt, but too warm

published

Wool quilt excellent quality, but it was for winter. In "Zanui" description it was said that this product good for summer and winter. Only when I received quilt I saw that it has 500gr wool and it for winter. It's too warm for me, it's why I gave 4 stars not 5stars. My advice be more precise in information

1 comment
Zanui
Zanui A.Zanui

Hello,
So glad to hear you are happy with your purchase. We really appreciate your feedback here and will follow up with our supplier regarding this.
Warmest Regards, Zanui Customer Care

Margot Sexton

Margot Sexton

  • 2 reviews

Damaged second hand table

published

This table arrived damaged and broken, with packing disturbed and polystyrene packing all broken. I discovered a previous label on box so table had already previously been sent to someone in Sydney, who obviously had returned it. I contacted Zanui with photos of table and they agreed to refund me full purchase price. It was all lot hassle and wouldn't recommend the retailer to anyone.

1 comment
Zanui
Zanui A.Zanui
Debra

DebraPerth, WA

Perfect shoe seat

published

Exactly what I was looking for. I saw this item in an email sent to me. Seat came quickly and was easy to assemble.
When I wanted to order another one I had trouble finding it on the web site but email and your staff where very efficient and gave me the link to go straight to the seat so i could order another one.

1 comment
Zanui
Zanui A.Zanui

Hi Debra.
So glad to hear you are happy with your purchase. We really appreciate your kind comments regarding the level of Customer Service you received.
Warmest Regards, Zanui Customer Care

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Jenni

JenniMid North Coast, NSW

  • 2 reviews

Great customer service in helping to resolve the issue of receiving damaged goods

published
1 comment
Zanui
Zanui A.Zanui

Good service and price

published

Ordering was easy. Price was lowest for exactly the same outdoor rugs at other major shop outlets. Rugs were exactly the same colour as their pic on the website.

Delivery came within a couple of business days. Super

1 comment
Zanui
Zanui A.Zanui

Hi Lynne, we really appreciate your feedback regarding your recent Zanui Experience, so glad to hear you are happy with your item! We hope to see you back shopping with us again in the near future! Warm wishes, Zanui Team

Thomas Tub

Thomas TubGreater Melbourne (Outer), VIC

Just what I needed to finish off bedroom

published

I have always been happy with online shopping at Zanui
User friendly Site for an oldie
Long term customer for many years and always seem to find what I want as I am very interested in home decorating

1 comment
Zanui
Zanui A.Zanui

Hello Thomas, thank you so much for your amazing review. Thank you so much, it means a lot. Hope to see you back shopping with us again in the future! Warmest Regards, Zanui Customer Care Team

margret

margretPerth, WA

  • 8 reviews
  • 6 likes

great in garden

published

I ordered this and the money came out of my account 3 days later. I did not receive after 3 weeks so contacted Zanui, must admit the girl took the time to check or follow up but her email back to me did nothing with regards when I would receive my purchase. Asked for a tracking number as this was not provided but received the product 3 days later. I think i waited about a month for receipt of item, which I find far too long. Example i ordered an item from Amazon on Sunday 11th october and received it yesterday the 14th October. I suppose it all depends on how much you pay for delivery but that is not my problem. The windmill is great, very easy to assemble, very satisfied with product. Margret

1 comment
Zanui
Zanui A.Zanui
  • Verified customer

Scam Site

published

Sent me a broken bed, with clear box damage and bent metal, refused to do anything about it, and told me to file a claim with the ombudsman instead. Do not order from this site, ever.

1 comment
Zanui
Zanui A.Zanui
James M

James M

  • 6 reviews
  • 4 likes

Misleading shipping cost on website and excessively expensive.

published

Wanted to buy a pod chair. It said on the product page it was $0 shipping to my postcode. Just before clicking order I realised it had updated to $127. $127 for a $500 pod chair being shipped 9.7 kilometres. Asked for it to be reviewed and was only told that the cost had already been subsidised and that this was the lowest price they could do. Needless to say I bought the product elsewhere.

1 comment
Zanui
Zanui A.Zanui
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Christina A.

Christina A.Greater Melbourne (Inner), VIC

Exceptional Customer Service and Product

published
1 comment
Zanui
Zanui A.Zanui
neil harris

neil harris

  • 3 reviews

well designed, clean lines , nice piece of furniture

published

Website was easy to navigate and find the product i wanted
The product was purchased and came as a flat pack and is well made, all parts were accurate, and fitted, no missing bits & pieces and was easy to follow instructions
This is a neat shoe stowage unit.

1 comment
Zanui
Zanui A.Zanui
Pam

PamGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 13 likes

No issues

published

Product came quickly after dispatch and as expected, price+shipping was also the cheapest i could find for the product that i was looking at, overall everything was good and there were no issues

1 comment
Zanui
Zanui A.Zanui

Hi Pam, we really appreciate your feedback regarding your recent Zanui Experience, we hope to see you back shopping with us again in the near future! Warm wishes, Zanui Team

Lorraine H.

Lorraine H.North-West & West coast, TAS

  • 2 reviews

Exceptional service

published

Regretfully I had to return an item, I communicated with Lou via email she responded very quickly. I received outstanding service from her and will buy from this site again.

1 comment
Zanui
Zanui A.Zanui
Ryno

RynoGreater Melbourne (Metropolitan), VIC

Gorgeous lamps, look even better in real life!

published

My first purchase ever and I want to say it was one of the easiest purchases I have made. Shipping was fast and items came packed well. The lamps looked glamorous and fancy just what we were looking for.Would definitely buy from Zanui again.

1 comment
Zanui
Zanui A.Zanui
Page 4 of 78
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Questions & Answers

Danielle

Danielleasked

Hi i am trying to purchase the rocking scooter and cant select which i would like or add to cart? HELP

1 answer
Zanui
Zanui A.Zanui

Hello,

So sorry to hear this! Could you please provide the full name or SKU of the item you are looking to purchase and I will ensure this is fixed as soon as possible?

Kind regards,
Zanui Customer Care Team

Cazza

Cazzaasked

Just wondering how long it takes for an item to be dispatched from Auburn to Adelaide in South Australia?

No answers
Isabelle Butta

Isabelle Buttaasked

Is there anyone that can come out and put wall unit together for me please?

No answers

Get an answer from our members and Zanui representatives

Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses and Sofas

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