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Zap Fitness

Zap Fitness

1.4 from 85 reviews · View Statistics
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Reviews

  • Value for Money
    3.9 (8)
  • Customer Service
    3.3 (8)
  • Transparency
    3.3 (8)
  • Rates and Fees
    3.9 (8)
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Mike
MikeGreater Melbourne (Inner), VIC

minimum age

published

ZAP Fitness does not allow to exercise children under 16 even under an adult supervision. Its not a legal requirement in Australia, just their policy. Rates are ok but the service overall is not great.

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Smcd008
Smcd008Darwin, NT
  • 3 reviews
  • 2 likes

Great gym and I'm sorry to leave

published

I've had none of the problems others have had here with Zap, have been going to the Carlton and Balaclava gyms, equipment is good and the gyms are clean and well maintained. Have never been overcharged or had any issues with payments. I have just cancelled as I'm leaving Australia, got through on the phone in 2 minutes at my first attempt, talked to a pleasant and helpful man and it was all done in less than 5 minutes.

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Less than decent customer service

published
  • Value for Money
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Nik D.
Nik D.Greater Melbourne (Inner), VIC

Great gym!

published

Great gym! No problems at Richmond, no monies came out during COVID-19, we trained basically for free. Friendly staff, and gym has adequate equipment. Overall we are happy with current arrangements.

  • Value for Money
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Will
WillLaunceston, TAS

Great gym

published

This is a great value for money gym. 24/7 access, friendly staff, clean, excellent shower and toilet facilities and most importantly pretty decent equipment. I would highly recommend to anyone living in Tasmania.

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Woody
Woody
  • 3 reviews
  • 5 likes

Suits needs and is clean and well stocked.

published

Joined gym after many years of not attending gyms. Sign up was simple and value for money. Gym is well kept, staff friendly and equipment plentiful and in good condition.
Interesting to read that alot of people giving negative feedback is due to people not reading fine print, not paying as contracted etc... pay as you have signed up to do and you wont have a problem.

  • Value for Money
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Legend69
Legend69Metropolitan Adelaide, SA
  • 5 reviews
  • 1 like

Progressively got worse, not renewing membership

published

They will continue to charge you for 4 weeks after a cancellation, apparently it's in their contract. Make sure you read the fine print before yo sign up. Jetts was way better! Plenty of better offers and better facilities at other gyms - make sure you shop around.

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Steven M.
Steven M.Hobart, TAS

Used to be great now it's dirty, smelly and poor maintenance

published

This used to be a great gym and I was one of the founding members. Since it was bought out by private equity it has gone to crap! They are sucking as much out of it as they can before selling for a profit and at the members expense. We are now looking elsewhere!

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