Zenni Optical

Zenni Optical

 Verified
Zenni Optical
4.0

130 reviews

PositivevsNegative
74% · 9630 · 23%

Reviews

130 reviews
Diana May
Diana MayNew South Wales2 posts
 

Love my light green tint!

Easy to use. I had my script in the system already so I used that again. The glasses offered are on trend and lots to choose from. I will be ordering again. Show details
Shaz
ShazNorthern Region, NSW2 posts
 

Zenni are excellent,,highly recommend them

This is the 2nd time I've bought glasses through Zenni & both pairs have been exactly what I ordered,,I can't recommend them enough,,I tell everyone to go through Zenni.
It's a Lot quicker going through Zenni than my optometrist. Show details
Pauline
Pauline
 

Happy first-time customer

Very pleased with my glasses. Website was easy to navigate and I was impressed with the wide range of choices. My glasses fit very well and I'm more than happy to recommend Zenni. Show details
Lynda S.
Lynda S.6 posts
  Verified

Perfect glasses

First order was glasses for myself and for my husband. Both progressive, mine tinted for driving. They were so brilliant I ordered another pair for myself without the tint and a pair for daughter. Husband and daughter love their glasses too. Reasonable price, loads of options, easy fitting system and fast delivery. Thanks very much - highly recommend. Show details
Sandy
Sandy
 

Can't go wrong with Zenni

Amazing range, prescription was spot on, super fast postage and absolutely the best value around! Have recommended Zenni to everyone I know and will never buy glasses anywhere else again!
Sandy
SandyWestern District, VIC
 

Great fit

My new glasses are just gorgeous. The fit is perfect and they look fabulous on. Have had a number of comments from family and friends.Thank you so much Zenni. Sandy Show details
Dr Sandra
Dr SandraNorth Queensland, QLD
 

Excellnt glasses and service

Excellent glasses made to prescription and modified as requested; extensive range of frames to choose from; reasonable delivery time considering COVID; website is easy enough to use after a little practice. Show details
Product Quality
Customer Service
Linda
Linda
 

exactly what I expected

Easy to pick the frames with virtual try-on. Ordered progressive lenses. All exactly as ordered. Quality of frames not great but what do you expect for $10. Will use again. Show details
Product Quality
Customer Service
Lara
LaraNew South Wales4 posts
 

Zenni is the best

I have been using Zenni for over 10 years now, they give great value for money and I’ve never had any issues with any of my glasses over the years.
Highly recommend Show details
Dawn
Dawn6 posts
 

Always great glasses

Easy to use web site
Plenty to choose from of all different types.
This is the 15 pair from Zenni that I have purchases and they are always fantastic. Accurate description and good quality. Show details
Kym
Kym
 

Just what i wanted

My son broke my expensive glasses playing ball so decided to try zenni. I fit kids glasses and found a pair i like. Knowing my face size and what styles suit helped. I love my new glasses. They fit are comfortable and look good. All for A$65. Will buy again. Show details
Manpreet Benipal
Manpreet Benipal
 

Been using Zenni for last 10years and is still great value for money

Website was easy to follow, choose and try online. Range of products is good. Quality is good, its good value for money. I havent had a problem with any of their glasses so far. Show details
DC
DCMelbourne5 posts
  Verified

You get what you pay for, but still good in my opinion

I decided to try some progressive computer glasses as my reading glasses we not great for computer work. I bought some progressive glasses from OPSM which cost around $500, which were good and did the job but I wanted a second pair for work.

I had bought from Zenni previously and decided to try again with progressive glasses. The glasses I bought from Zenni were just as good for around $170 AUD. I don't notice a difference in the lenses, the frame I picked is not ideal for me but that was my choice, I suggest paying more attention to the frames you select.

I would like to see more high end frames available at Zenni, Show details

Devyn B.
Devyn B.
 

Great quality and price

Really satisfied, looked exactly like the pictures online. Great price for prescription sunnys and regular glasses. Don't have anything to complain about, the delivery time did take longer then expected (because of wonderful Covid :( ) but still was worth the wait! Show details
Caroline
CarolineHighton3 posts
 

Trendy, affordable glasses that are great quality!

First time using Zenni, and I am seriously impressed! I was actually deterred from buying from Zenni as it wasn't based in Australia and from seeing a lot of bad reviews here, but in the end I jumped the gun because the glasses designs were one-of-a-kind.
- Shipping times weren't bad at all considering they were from the US and the COVID situation - took less than a month to arrive to rural Victoria!
- The glasses themselves are very high quality and look even better than the pictures
- My script is very accurate (I have moderate cyl and can usually tell when the optical centre is a little off or if the cyl axis isn't accurate)
I am SUPER happy with my purchase! Zenni customer service was also great Show details
manfred zorn
manfred zorn
 

great glasses, great service ....would buy again at any time

i am very satisfied with my 2 pair of glasses, also grateful for your service to change them
without hesitance..despite me making an error in ordering. great company. why more words?? Show details ·  1
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Happy Andrea
Happy AndreaFar North Queensland, QLD2 posts
 

I love Zenni, I’d be lost without them as I lose so many glasses

I order progressive glasses from Zenni; over the past six months I’ve lost five pairs!! Every pair that I have purchased online, with the exception of one, has been perfect. Very good fit, and exceptionally clear in focus. Only one pair was a bit wonky, but that was my fault because I got my dual PD mixed up. My only caution would be to make sure you measure the width of your face, I did get one pair and they were a bit too wide. Show details
Ross McDonald
Ross McDonald3 posts
 

Great product

The glasses are excellent and the shipment out of Hong Kong was very quick given that there has been long delays in getting any parcels out of China. I would recommend Zenni to my friends. Show details ·  1
Kelly
KellyPomona7 posts
 

Very Happy

The latest pair I bought about two months ago are the eighth pair I have purchased from Zenni and have been happy with all of them. I have looked at other online sites but none seemed to have the range of frames and lenses which Zenni sell. Also Zenni’s prices seem to be much more reasonable. Being able to afford to update my glasses every time my eyes deteriorate has been wonderful. And I really appreciate the little tool kit and spare things that come with the glasses. Show details ·  1
Fed up
Fed upSouth East Queensland, QLD
 

The worst quality I have experienced

First set broke six weeks they then sent a replacement frame only to experience same thing typical made in China rubbish will buy local and pay a higher price would not recommend this company or buy from them ever again. Show details
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Pete
PeteWimmera, VIC
 

I used to love Zenni but the last two pairs of glasses have not been right and they are so difficult to get an exchange

I have used Zenni for over five years and in the past the products were great, I have had a few wrong things but it was always my fault. however the last two pairs of glasses have been totally the wrong prescription. I was very disappointed and for the first time expected them to exchange them for correct
ones, it was hopeless they always try to say it was my fault and I will have to send them back at my expense then they will inspect them to see if it was my fault. never again Zenni. Show details
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robbo
robboFar North Queensland, QLD2 posts
 

a good outcome

very pleased with zenni they fixed my problem,with ordering and supplied my new glasses the way i wanted them , very comfortable to wear and the coating works well thank you zenni Show details ·  1
lyn
lynSouth East Queensland, QLD
 

KEEP AN EYE OUT OF THE EXCHANGE RATE

I was excited to purchase a few pairs of zenni opticals today but now I'm devasted at the surprise I got when I paid for them. Just to make it clear zenni opticals should advertise that there will be an exchange rate of American dollars at check out. I paid $122.00 for two pairs of glasses off zenni opticals and it exchanged to $180. I'm not going to dispute this because it is still a good price for a pair of prescribed glasses, otherwise, I am disappointed that I should have been notified at the beginning of the purchase, not the end.

I give this rating a 1 star. Show details

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Wavell Dave
Wavell DaveSouth East Queensland, QLD17 posts
 
Product Quality
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Eli K.
Eli K.3 posts
 

Have not received my glasses

I was promised that the glasses that I ordered would arrive before the 22nd of December, it is now January 7th and I still did not receive my glasses. I am told that customs is witholding my glasses, if this is true than Zenni should factor in customs for the arrival date of the glasses, if I knew the true date of when they would arrive I definitely wouldn't of bought them, and instead bought glasses somewhere else, I feel like I have been taken advantage of, and I would not recommend Australians to buy from Zenni Show details ·  5
Product Quality
Customer Service
Cat O.
Cat O.
  Verified

Great glasses

Light weight and comfortable with great style. Very easy process and navigation to get these glasses. Ive never had a problem on this site over the last 6 years except one prescription that didnt work . But this was sorted very quickly and without drama . Show details ·  1
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ColinT
ColinTHunter Region, NSW3 posts
 

The best place to purchase glasses

It was easy to organise an order for my reading glasses. The cost was much less that I can purchase in Australia...I can purchase a number of reading glasses for less that purchasing one pair here in Australia. It means I can have a pair kept in the car, one in the workshop and others as required carry with me. I am never without my glasses...a great solution for me. Highly recommended. Show details ·  1
V Stanky
V StankyMetropolitan Adelaide, SA33 posts
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Nette
Nette
 

love my new glasses

As an 'older' lady I found the site very easy to use. love my new glasses
I now have 5 pairs of glasses for less than one pair would have cost me in NZ
I certainly will use this site again. Show details ·  1
Rose W.
Rose W.
 

Very high quality of service and products

All the information needed to order what you want is right on the site. It can be followed through step by step to check that you're ordering exactly what you want. If you have more questions there's a chat feature. I love my new glasses! They fit well, are a comfortable weight, and provide a great view both for driving and to wear as distance glasses generally. I may even take to wearing them fulltime (except at the computer/reading - I have my last order from Zenni to do that with!). I have never had a bad set of glasses from Zenni. Show details ·  1
Sarah
Sarah3 posts
 

Great product

The ordering and shipping process was reasonably straight forward. The glasses themselves are perfect for what I'm after for my son and the price is excellent. I highly recommend these glasses. Show details ·  1
Whitney
Whitney
 

Affordable Eyeware!

I have always loved how easy it is to get what you want from Zenni online. I have ordered now at least five times and never had any issues, I love the huge range of styles available to suit everyone along with the huge choice of lenses and tints. I love the transparency of cost where as going into a retail store you are under the impression youre buying something for say $199 but then by the time you add on all the extras they tell you you need to up to doubling that! Affordable glasses that look and feel great. Show details ·  1
Flora
Flora
 

Very affordable, great service!

Ordering the glasses was very easy, and fun! Great choice of frames, lenses, tints and extras. The question I had using Live Chat was answered quickly and easily. I got two pairs of glasses for a quarter of the price I could get in New Zealand. Well done Zenni for making glasses affordable. Show details ·  1
Oli
Oli
 

Glasses are great and service is excellent

As always glasses as great and excellent quality. Zenni service is amazing and I always recommend them to all my friends.
I find that Zenni offers more styles then my local shops. Show details ·  1
Chook
ChookBrisbane, Queensland11 posts
 

Fast delivery & Excellent Choice of Eyewear

Website is very easy to use and you can download a photo and "try on" the glasses to get an idea of what they look like on. There are many styles to choose from. You just upload your prescription, choose your glasses and pay. I have made a number of purchases now (multi focal) and have been extremely satisfied with every pair of glasses. Show details ·  1
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K Warren
K WarrenSydney, NSW
  Verified
katrina
katrina
 

Excellent

I have specific requirements for my frames (small nose bridge), then I know exact shape and size of lens will suit me. I found that easy to find at Zenni as all measurements provided - particularly in the search menu.

Second purchase from Zenni and I am thrilled. I am from New Zealand and you just cannot buy frames like this at the price Zenni offers. The expense of new glasses is horrible here.

I know exactly what I want. I was wearing glasses at 3years old and I am now 62 Surgery laser or otherwise not an option so I make them a fashion accessory. If people give a bad review I would be sure they don't read or understand the specifications

I totally support Zenni Show details

Mike
Mike
 

Invisible Glasses!

I wish I could review the glasses - regrettably I cannot because I did not receive anything. A month ago I got notification that they had been shipped via Landmark Global. Clicking on their tracking number led me to a NZ Post tracking number giving their location as Mt Wellington, Auckland as of 22nd August. Inquiries with NZ Post revealed that they do not have a depot in Mt Wellington and had no record of the shipment entering their system. They suggested I contact Zenni. I did and they said WAIT. Disappointed. Show details
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mr aussie
mr aussieSydney23 posts
 

As described

I have been purchasing from Zenni for over 10 years, their products are great, they are helpful with setting up an account and organising a new pair of glasses.

They have a great range with good prices. Show details

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