Zenni Optical

My first purchase arrived with a scratched lens which was remedied quickly. This review covers the second purchase.

Second purchase was made for two pairs of high perscription glasses.
A few months later (today), one of these pairs (my spare) which I use perhaps twice a month fell apart as I was giving it a clean, snapping clean at the corner of the lens (tight lens fitting?). Email to Zenni was replied to promptly with an apology that nothing could be done beyond the 30 day warranty. I did not bend or force the frame, which generally sits, as...

Love the glasses. Paid for quick delivery but didn't get that. Spoke to online support and she said the glasses would arrive the next day. They did. Asked for a refund on the extra delivery cost but have heard from no one until being asked to do this survey. Please refund my express delivery cost.

I've bought 7 pairs of glasses from Zenni. Two were great, five were terrible. The problem is you can't try them on. The last pair I just had to throw out. Even after two goes at trying to get it right with customer service.
Zenni is good for single vision glasses. They are not good with Multifocal. They just can't seem to get the lenses right. Customer service is good and they have a decent return policy. I recommend Zenni only for simple vision prescriptions. Go to your local Optometrist for anything more advanced.