Reviewer Photos & Videos
What would I do without you?
I have been buying glasses from Zenni for the past 11 years. I can honestly say I have never had a problem. Always fitted perfectly and a truly great range to choose from. I have never waited more than 14 days for them to arrive in Australia. I have looked at glasses here in Oz starting price $250.00. Thank you
Worst ever. Did not deliver even after a month and a half
Delivery not carried out and told me that it's with Hong Kong post or Australia post. Such a waste of my time
A Very Positive Experience.
Just received my first pair of Zenni specs.
All in all a very positive experience:
Frames: High quality.
Lenses: 100% accurate as per prescription.
Price: Compared to Australia - about 1/5th.
Selection Parameters: Comprehensive.
Frame Options: Comprehensive.
Lens Options: Comprehensive.
Turnaround: 3 weeks from order.
Delivery: Faultless and fully notified.
Great quality. Great price!
Minus 12, so pretty high myopia! I’ve had six pairs of Zenni glasses and find they consistently do a better job with lens grinding and fitting than any I’ve bought in AU. I also save hundreds of dollars on each pair. Just bought 3 pairs of high index glasses for $450 AUD, when one pair here would be about $700 minimum.
great product always happy with the lovely frames
I've had three or four orders through Zenni and always have had great service, quality products and good prices and quick delivery.
perfect glasses at a good price
I've bought from Zenni for about 14 years and been very satisfied with the service and product and of course the delivery
Fantastic service, great frames, good prices. I will be back very soon! How long have opticians been ripping us off?
Cute and well priced!
They fit perfectly and feels high quality!
Quick shipping and reliable tracking.
I’ve worn these glasses everyday since getting them.
Great thank you sooo much
Awesome service & perfect glasses for me speedy delivery faster than optometrist love the look & very durable for me as I tent to be rough with my glasses
Delighted I was able to replace my favourite glasses that I'd lost. They arrived promptly . Very happy. Shame about the exchange rate though which made them quite expensive for me.
Great as always
2 new pair of glasses received yesterday. Great service and products as always. We now have a friend using your service too, she is very happy too.
Great glasses - delivery fail
Love the glasses. Paid for quick delivery but didn't get that. Spoke to online support and she said the glasses would arrive the next day. They did. Asked for a refund on the extra delivery cost but have heard from no one until being asked to do this survey. Please refund my express delivery cost.
Zenni 4 me
I have used Zenni for my glasses for probably 10 years and have had no problems. I also use them for my wife and children. Mine is a fairly complicated multi focal prescription. Be careful with your prescription and choose frames using the reviews. Only problem is the Aus to US dollar conversion rate but still 60 to 75 percent cheaper than available in Australia.
Hit and Miss
I've bought 7 pairs of glasses from Zenni. Two were great, five were terrible. The problem is you can't try them on. The last pair I just had to throw out. Even after two goes at trying to get it right with customer service.
Zenni is good for single vision glasses. They are not good with Multifocal. They just can't seem to get the lenses right. Customer service is good and they have a decent return policy. I recommend Zenni only for simple vision prescriptions. Go to your local Optometrist for anything more advanced.
Don't use Zenni
Filled in the form on the internet and ordered 3 sets of glasses. They arrived in good time, but were completely wrong. It took 3 emails and 2 phone calls to USA from Australia before I was told that the data I inserted was incorrect even though it matched my prescription.
Questions & Answers
Does anyone recommend the use? of these as i have 2 teenagers and 1 10yr old all with secial needs who all need to wear glasses fulltime
and im tired of paying over $300+ per pair
Get an answer from our members and Zenni Optical representatives
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