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Zenni Optical

Zenni Optical (page 3 of 4)

4.2 from 112 reviews · View Statistics
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Reviews

  • Product Quality
    4.8 (52)
  • Return Claim MadeYes (4) · No (53)
  • Customer Service
    4.8 (47)
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The best company to order glasses from ever!

published

My daughter originally suggested Zenni when they lived on the Navy base in Japan. Her optometrist actually mentioned them as an option. I have ordered several pair of glasses since and have been happy with each order. I have been able to wear them all right out of the box. They are MUCH more affordable especially when wearing progressive lenses. I mention them to friends all the time!

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Fabulous & affordable

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I’ve been a Zenni customer for at least 10+ years. I ordered the first time by luck finding them on the internet looking for affordable glasses. I was so impressed that my whole family uses Zenni now. Personally I’ve bought 6 pairs of glasses and never disappointed. I’ve even recommended to many friends who are also very satisfied customers.
Awesome quality & affordable, which is so nice to find these days.

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Wonderful to have affordability at last!

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This is my second time ordering glasses and have persuaded hubbie to do the same. Ordered two pairs this time with only one previously. Found the website abit daunting at first but took my time to get it right and on the second time found it alot easier as it had remembered my prescription (half the battle sorted!!). Very prompt service and arrived in good quality (no damage). Love having new glasses to wear! Would definitely recommend to all! Would love some more blingy glasses for women though! More for special occasions.

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Affordable, Correct Eye Prescription and large choice of Glass Frames

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Once I took time to read clearly stated directions how to insert prescription, very easy to complete online form. Amazing I have never had wrong eye prescription as mine is a little tricky. Happy with frames as nice choice of smaller size ones for my face. Very affordable which allows me to order several over the years. I have recommended Zenni to family and friends.

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Patt
PattSouthwest, VIC

Love Zenni glasses!

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I have purchase 3 pairs of glasses from Zenni and have been totally satisfied with each and every one of them. The service is accurate and the delivery fast. Very satisfied with my purchases and have recommended them to all my friends.

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Spare pair of glasses

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Needed some glasses for work and since one eye slightly different to the other off the shelf not the best option. Frame basic/average but quality of the fit and vision very good. Price reasonable, service quick and delivery well communicated.

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Best glasses ever!

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1. Cute glasses & virtual try-on is awesome. It’s nice to actual see yourself wearing them!
2. I have astigmatism & need progressive lenses. They get them right every time!
3. Price is awesome! I can buy 3 Zennis for the price my eye care office wants!
4. Return policy is amazing! My eye doctor is the one who made a mistake yet Zenni allowed me to return the glasses for 100% refund!!!

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Can't beat Zenni

published

Priced out just my lenses at Walmart. Wanted to reuse my existing frames. Price was $263 dollars. Bought thru Zenni with new frames for under $150. I wanted to save money by reusing my existing frames that came from Zenni. Did not work well. Zenni came through again. Great company.

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Great!

published

Amazing quality! The ordering process was very simple and easy. So many options to choose from. You can't go wrong. I Will always order form Zenni for my family's eyewear!!

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Sam S.
Sam S.South East Queensland, QLD

Great value for money

published

Quoted price in Australia for 2 pairs of glasses (one with polarized tint and one clear) $428. Price from Zenni with extras (poly carb. Anti reflect and mirror finish) ~$250 With 7 day express postage.
Once you know your script and measurements, it's easy to find frames that fit within your needs.

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Dogsab
DogsabBriusbane

Slowing down :(

published

I have been a customer (in Australia) of Zenni for quite a few years now. Satisfied with quality, price and delivery times....up until today. My last order was.... 'received 2nd October and....delivery within 14-21 days'..... OK fine. 10th October..... 'Order has been shipped'. RECEIVED today (Brisbane Australia) 5th November :( Not good, even from China. I followed the glasses progress through the Tracking site(s) and the biggest delays(s) was at the China end, Hong Kong etc. Aust Post when it finally received the small parcel did their bit quite promptly. Not impressed this time ZENNI....:(

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Ali
AliQueensland
  • 6 reviews
  • 3 likes

TEN STARS - EXCELLENT!!! I WOULD NOT SHOP ANYWHERE ELSE.. and cant afford to...

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Rick
RickBrisbane

Fantastic

published

Excellent at less than 1/4 of the RIP OFF Australian prices. Those here complaining probably work for RIP OFF Australian optical chains. High quality, no rip off pricing. What more could you want?

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Dhelia
DheliaPerth
  • 10 reviews
  • 2 likes
  • Verified

Excellent quality

published

I've saved so much money by buying from Zenni glasses are too quality arrive within 2 weeks are excellently well packed and I cant ever fault the service

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Value 1st
Value 1stGold Coast
  • 10 reviews
  • 13 likes
  • Verified

Good Service, good product

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High quality at a low price

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I recently purchased prescription glasses through Zenni Optical and because the prices were so low I decided to go for the best options such as UV protection plus Polaroid snap-ons. A bit of learning on my part to get it right but the glasses when they came were just perfect. These glasses in Australia would have cost me $800. Instead I payed just $100.

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Joseph Leeton
Joseph LeetonMetropolitan Adelaide, SA
  • 33 reviews
  • 18 likes

Fantastic

published

I have been ordering from Zenni for a few years now.
The selection of frames suit every face and the lenses are good quality with wide selection of types(photochromic, sunglasses, progressives, bifocals,etc.)
Delivery takes a couple of weeks with good quality packaging.
HOWEVER
If you're not capable of transcribing your script or working out your frame size, including your PD perhaps you should try your local opticians(which you will pay a lot more). The site is easy to use, with filters such as frame type. gender etc, The site has excellent instructions regarding lens type, frame size.
If you are not too confident order a cheap pair and see how you go.

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Bob A
Bob AMelbourne
  • 14 reviews
  • 14 likes

Great Value

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david
davidSouth East Queensland, QLD
  • 9 reviews
  • 5 likes

Not value for money

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Nemo
Nemo
  • 5 reviews
  • 1 like

Refund Policy

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They have a crap refund policy, and refuses to equitably share the responsibility for the postage associated with an on line business.

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Ejcs
EjcsMooloolah valley
  • 2 reviews
  • 3 likes

Zenni are a (financial) lifesaver with preschooler in glasses!

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Acton
Acton
  • 23 reviews
  • 17 likes

Huge savings and good quality

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sydneyo
sydneyo
  • 9 reviews
  • 14 likes

My experience has been excellent

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I have just received my fourth pair of glasses from Zenni. I have found the product excellent. My daily wear glasses have just retired after one year of wear because the started to scratch. The only other issue I have had was a loose screw - easily fixed. I think they are of a good quality given the price and I am glad I can avoid the virtual monopoly Luxotica has in Australia.

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Problem with coatings

published

Prices are fantastic. However I noticed with more recent orders the glasses had thicker lenses and the quality was poor. Biggest problem is that the coatings don't last. I am now trying other online shops.

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Breamo
BreamoSydney
  • 69 reviews
  • 60 likes

Very very good value

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