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Zenni Optical

Zenni Optical (page 4 of 4)

4.2 from 112 reviews · View Statistics
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Reviews

  • Product Quality
    4.7 (59)
  • Return Claim MadeYes (4) · No (59)
  • Customer Service
    4.8 (52)
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Bob A
Bob AMelbourne
  • 14 reviews
  • 14 likes

Great Value

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david
davidSouth East Queensland, QLD
  • 9 reviews
  • 5 likes

Not value for money

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Nemo
Nemo
  • 5 reviews
  • 1 like

Refund Policy

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They have a crap refund policy, and refuses to equitably share the responsibility for the postage associated with an on line business.

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Ejcs
EjcsMooloolah valley
  • 2 reviews
  • 3 likes

Zenni are a (financial) lifesaver with preschooler in glasses!

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marilynweate
marilynweateSouth East Queensland, QLD
  • 28 reviews
  • 18 likes

Happy with their product

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Acton
Acton
  • 23 reviews
  • 17 likes

Huge savings and good quality

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sydneyo
sydneyo
  • 9 reviews
  • 14 likes

My experience has been excellent

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I have just received my fourth pair of glasses from Zenni. I have found the product excellent. My daily wear glasses have just retired after one year of wear because the started to scratch. The only other issue I have had was a loose screw - easily fixed. I think they are of a good quality given the price and I am glad I can avoid the virtual monopoly Luxotica has in Australia.

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Problem with coatings

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Prices are fantastic. However I noticed with more recent orders the glasses had thicker lenses and the quality was poor. Biggest problem is that the coatings don't last. I am now trying other online shops.

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Breamo
BreamoSydney
  • 69 reviews
  • 60 likes

Very very good value

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Claudia
ClaudiaAustralia
  • 3 reviews
  • 3 likes

First time purchase, faulty prescription

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R Charles
R CharlesGrafton NSW
  • 4 reviews
  • 8 likes

My new glasses are excellent

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I am a first time customer of Zenni, I was going to order 2 pair but decided to test one pair out first, I didn't have my glasses for more than 2 hours before I purchased another pair, I tell everyone I meet about my fabulous prescription glasses.
100% Titanium frames, multi focal, photochromic with anti reflection coating, even with the AUD at 74c they cost $160 with postage.
Great job Zenni
Regards
Robert Charles
Australia

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Nicole Lindsay
Nicole LindsayAU
  • 3 reviews
  • 2 likes

Pleasantly surprised

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I recently ordered a pair of prescription sunglasses and a pair of distance glasses. I ordered with some trepidation but figured with such a cheap price it was worth the risk. I am very happy to say that both pairs arrived within a couple of weeks and completely exceeded my expectations!

Whilst they are unlikely to have the durability of my $300 OPSM frames for 1/10 of the price who cares?! The prescription is perfect and I couldn't be happier. Will definitely order again.
Outstanding value, posted promptly

Nicole Lindsay
Nicole Lindsay

More than 2 years later and still going..

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E Roberts
E Roberts
  • 2 reviews
  • 1 like

Perfect better than From optician

published

I very warily purchased multifocal sunglasses from Zenni. My prescription glasses in Australia cost $450-$480 even with the supposedly one pair free offer due to the cost of the multifocal lenses. I wanted an extra pair. For $80 I got multifocal sunglasses from Zenni and thought that if they were no good it was no huge loss. They arrived very quickly maybe 10-14 days and they are fantastic! Better than the ones I got here from the optician. I don't use the $400 at all now
Inexpensive, quick delivery

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jaffakatie
jaffakatieNorthern Region, NSW
  • 12 reviews
  • 16 likes

Very happy with Zenni

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Kel
KelMelbourne
  • 2 reviews
  • 3 likes

Longer Delivery times for non-US destinations

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Cateye
CateyeHunter Region, NSW
  • 6 reviews
  • 5 likes

Totally satisfied.

published

This is my first pair of glasses online and the result is nothing short of fantastic. I'd bought progressives over the years through the local shop which charged around $800+ per pair.
This time, I couldn't find any frames I liked under $450 which is totally ridiculous.
The Zenni frames were under $30 and all up, the progressives were $110.
They are very comfortable and well-made.
Comfort, ease and variety of selections, efficient service.

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Can't argue with the price

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Zenni's are great, I've tried a few online shops and these are wicked!
customer service good, shipping excellent, quality excellent!
I asked a question about the transitions about there cheaper alternative, and got an honest answer!, they said its not the original Transition brand, but much cheaper and it changes a little slower.
So i bought them and they are great!!!!
Price, quality
Maybe a little light for the frame

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jonjo
jonjoQLD, 4212
  • 14 reviews
  • 16 likes

Zenni Optical is the cheapest place to find glasses without costing you a fortune

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sharlynn
sharlynnQld, 4885
  • 8 reviews
  • 7 likes

Price

published

After spending $520 on a pair of glasses only to loose them several months later, I discovered Zenni Optics. Now I can afford to have multiple pairs of prescription glasses at a fraction of the cost.
Price, thousands of frame types, qualityt (did I mention Price)
Takes you ages to choose what type of frames Too much choice.

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