Reviewer Photos & Videos
Fantastic pair of Glasses
Very happy with my Progressive (No-Line Multi-Focal) glasses the frame is top quality,shipping was fast,this is the second pair I have purchased off Zenni.
The best value glasses you can buy
I've ordered glasses from Zenni Optical for some years and have mainly been very happy with the glasses I wanted.
The pros are the glasses are very affordable with many frames to choose, plus many options with lenses, also the overall quality is surprisingly very good.
The cons are a few such as the prices are in USD, fast shipping can be a little expensive for Australia, not many options on glasses for sport activities (Eg. Cycling, running etc).
The Verdict is Zenni Optical is a very good company to buy affordable glasses. They could im...prove on frames for sporting activities, there's an under market for that, Zenni has the resources to do that. There glasses maybe Made in China, but at least the quality is better than more expensive brands. My Advice is when ordering glasses is enter your prescription correctly including the PD, measure your old frames by hand that perfectly fit you, then order glasses at a similar size. Also with the lenses options is if you want AR coating, add on the water repellent option too, trust me it's a live saver, your lenses will clean easier and last longer.
Major supply and shipping issues
After ordering 1 pair of prescription glasses and 1 pair of sunglasses in the first week of March, I have been asking for updates weekly as they are constantly shown as in transit. Online chat and email communication continue to say wait ‘a few more days” and 7 weeks after ordering and payment in full they still refused refund with product never appearing to have arrived in Australia. After quoting their own website guarantee I finally had to get forceful to get a refund out of them. I would not order again or trust them.
2nd purchase, issues again out of 30 day warranty
My first purchase arrived with a scratched lens which was remedied quickly. This review covers the second purchase.
Second purchase was made for two pairs of high perscription glasses.
A few months later (today), one of these pairs (my spare) which I use perhaps twice a month fell apart as I was giving it a clean, snapping clean at the corner of the lens (tight lens fitting?). Email to Zenni was replied to promptly with an apology that nothing could be done beyond the 30 day warranty. I did not bend or force the frame, which generally sits, as...
What would I do without you?
I have been buying glasses from Zenni for the past 11 years. I can honestly say I have never had a problem. Always fitted perfectly and a truly great range to choose from. I have never waited more than 14 days for them to arrive in Australia. I have looked at glasses here in Oz starting price $250.00. Thank you
Worst ever. Did not deliver even after a month and a half
Delivery not carried out and told me that it's with Hong Kong post or Australia post. Such a waste of my time
A Very Positive Experience.
Just received my first pair of Zenni specs.
All in all a very positive experience:
Frames: High quality.
Lenses: 100% accurate as per prescription.
Price: Compared to Australia - about 1/5th.
Selection Parameters: Comprehensive.
Frame Options: Comprehensive.
Lens Options: Comprehensive.
Turnaround: 3 weeks from order.
Delivery: Faultless and fully notified.
Great quality. Great price!
Minus 12, so pretty high myopia! I’ve had six pairs of Zenni glasses and find they consistently do a better job with lens grinding and fitting than any I’ve bought in AU. I also save hundreds of dollars on each pair. Just bought 3 pairs of high index glasses for $450 AUD, when one pair here would be about $700 minimum.
great product always happy with the lovely frames
I've had three or four orders through Zenni and always have had great service, quality products and good prices and quick delivery.
Fantastic service, great frames, good prices. I will be back very soon! How long have opticians been ripping us off?
Cute and well priced!
They fit perfectly and feels high quality!
Quick shipping and reliable tracking.
I’ve worn these glasses everyday since getting them.
Great thank you sooo much
Awesome service & perfect glasses for me speedy delivery faster than optometrist love the look & very durable for me as I tent to be rough with my glasses
Delighted I was able to replace my favourite glasses that I'd lost. They arrived promptly . Very happy. Shame about the exchange rate though which made them quite expensive for me.
Great as always
2 new pair of glasses received yesterday. Great service and products as always. We now have a friend using your service too, she is very happy too.
Great glasses - delivery fail
Love the glasses. Paid for quick delivery but didn't get that. Spoke to online support and she said the glasses would arrive the next day. They did. Asked for a refund on the extra delivery cost but have heard from no one until being asked to do this survey. Please refund my express delivery cost.
Questions & Answers
Does anyone recommend the use? of these as i have 2 teenagers and 1 10yr old all with secial needs who all need to wear glasses fulltime
and im tired of paying over $300+ per pair