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Zense
Reviews
Nice product
The weighted blanket smells lovely, is well made and a pretty soft lilac. It arrived quite late and the customer service was slow to respond. I’d recommend the blanket though.
Purchased in October 2020.
Questions & Answers
Why does the Zense site show pictures from the Ausair product which has not been produced and shipped yet? Is it a scam?
Hey Simon, we’ve been in Australia for over 8 years with over 100,000 customers and thousands of reviews (our parent company is Froothie). AusAir is a new start-up on kickstarter by 2 gentlemen, we know nothing about them beyond that.
Our Zense botanical mask is very different to AusAir in terms of technology. While AusAir seem to have scented their filters, we designed it differently as we believe our method is more effective and safer.
You’re welcome to visit us in Bayswater (once lockdown is over) as we have an office there, and you can meet our team :-)
Hope you’re well and take care! :-)
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Hey there Lucy, it's Karine from Zense.
Thanks so much for your feedback! I'm So happy that you loved your Zense Aromatherapy Weighted Blanket. ...
Read more Firstly, let me apologize for taking a while to reply to your messages, this is due to an increased number of orders and customer inquiries. Unfortunately, the supplier, the post and ourselves at Zense did encounter some unexpected delays with the COVID restrictions and we apologize for any inconvenience this may have caused. I can assure you that all our team, at Zense, is always working on improving our services as we take customer satisfaction very seriously! Whatever you might need in the future, please email us at team@bezense.com.au and our customer support team will gladly assist! :) I would love if you'd check our website (https://bezense.com.au/) and discover all our new Zense amazing products. Thanks so much! Wishing you a lovely week! ❤ Peace, Zense and Love Karine