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Zip Pay

Zip Pay (page 2 of 64)

4.0 from 1,272 reviews

See the Best Buy Now, Pay Later Services in 2019 as rated by Australians on ProductReview.com.au.

Pros

  • Interest-free repayments and no establishment fees for ZipPay (maximum $1,000 account limit)

  • 3 month interest-free period for ZipMoney (minimum $1,000 account limit)

  • Flexible payment plans - set up weekly, fortnightly or monthly repayments to suit your schedule

Cons

  • $6 Monthly Account Fee if you have a balance

  • $5 ZipPay / $15 ZipMoney Late Fee if you've made no repayments within 21 days of the due date

  • 1.5% payment processing fee if you use Zip to pay bills

  • Minimum $40 monthly repayment required

  • Conducts credit checks during applicatiopn; will affect your credit score if you default on payments

Reviews

(794)
(183)
(41)
(28)
(226)
  • Incentivised Review Yes (4%) · No (96%)
  • Transparency
    2.1 (82)
  • Customer Service
    1.9 (67)
  • Rates and Fees
    2.5 (67)
  • Application Process
    2.5 (68)

Dina

DinaSydney, NSW

Terrible service

published

Beware of the fees. Terrible service. They will find anyway to charge you. I paid my account on the first day of the month and they still charged me fee.

Transparency
Customer Service
Rates and Fees
Application Process
See all answers
1 comment
Zip Pay
ZipZip Pay

Bec

BecCentral Queensland, QLD

Zippay won't pay my QLD rego bill

published

I just increased my limit so I can pay my Queensland rego only to find it zippay won't accept that billed. Now I have to pay $80 per month repayments for nothing. No happy

1 comment
Zip Pay
ZipZip Pay

Jane

JaneSouth East Queensland, QLD

  • 21 reviews

Lack of transparency in providing fees and other crucial information upfront

published
Transparency
Customer Service
Rates and Fees
Application Process
See all answers
1 comment
Zip Pay
ZipZip Pay
Dragonflz

DragonflzDarling Downs, QLD

  • 14 reviews
  • Verified customer

Great, Love it.

published

Was very easy to apply, they do set a limit and show you how much to pay a month for that limit, if you increase so do the monthly payments but very affordable and you can adjust to your payday as long as it pays the monthly amount. There is a $6.00 monthly fee very affordable considering what you can do.
Very easy to use at the shops or online purchases, i just paid my REGO for my car, which is so useful specially this time of year.
The customer service is great any issues they will help you out no worries at all.
I would prefer this over a credit card any day.

there is 2 types of ZIP Zippay (my review) & Zipmoney (which is more of a loan/CCard is a lot harder to apply)

Transparency
Customer Service
Rates and Fees
Application Process
See all answers

Kenny

KennyGreat Southern, WA

  • 6 reviews

this is a terrible service

published

will never recommed zippay to anyone I know because ive been rejected 3 times trying to create a account at least with afterpay they're not as strict as these fools plus zippay checks credit ratings which is not helpful in most cases I'm going to always use afterpay as my main way of shopping online with afterpay I can spend up to 1500 right now forget zippay

Application Process
1 comment
Zip Pay
ZipZip Pay

noink2000

noink2000

  • 2 reviews

AVOID ZIP AT ALL COSTS

published

Zip advertise their gift cards as hassle free but It has been nothing but a headache for me. I Ordered a gift card on Saturday around 3pm thinking id get it immediately. After numerous failed contacts the agent said itd arrive on Sunday at 10am. Sunday came and went still no gift card. Contacted them again and they replied with a cookie cutter response asking me to check my spam - they told me to check my spam on the first contact. The goddam transaction is still pending! It is a problem on your end zip. Horrible service. Do not use. Im not touching them with a 10 foot pole. Thanks for nothing zip.

Transparency
Customer Service
Rates and Fees
Application Process
See all answers
1 comment
Zip Pay
ZipZip Pay

Rebecca K.

Rebecca K.Sydney Surrounds, NSW

  • 2 reviews

Have to change schedule instead of making payment before due date.

published

I just finished my first zip pay experience- If you want to pay your owning amount for that fortnight early you will have to pay double it does not revert to the payment date and will take the amount owing on the due date. The only way to avoid this will be to change your schedule date manually which can be a pain if you do not stay on top of it.

Transparency
Customer Service
Rates and Fees
Application Process
See all answers
1 comment
Zip Pay
ZipZip Pay

mich

michHobart, TAS

  • 10 reviews

Dreadful

published

I think they scam people. It seems they won't sign anybody up in general. They give pathetic excuses as to why you can't get an account. Something should be done about this company.

November 30th 2019 Update: Disappointing

Zippay is not good. It's all run by generated computer mumbo jumbo. Terrible app, you just get a continual drivel of same reply. Impossible to join up. Thumbs down from me.

Transparency
Customer Service
Rates and Fees
Application Process
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1 comment
Zip Pay
ZipZip Pay

Dodgy service and over paid from my a/c

published

I bought a product using zip pay ,
for $864 . monthly instalment was $72. I paid for 3 months, thenI decided pay fully, because I found they over charging from my account.When I contact the customer care the the respond was disappointing.I am no longer want to continue with zippay .

Transparency
Customer Service
Rates and Fees
Application Process
See all answers
4 comments
Zip Pay
ZipZip Pay
sunil
sunil
Zip Pay
ZipZip Pay

Hi Sunil,

Could you please contact us at hello@care.zip.co, so we may discuss your specific personal experience with Zip. Thank you.
Thanks, Emily.

App Error

published

I love zip pay but this morning the app will not load anything related to my account. I needed to pay a bill then next week want to make extra payments but at this moment I cannot do anything which is very disappointing.

Transparency
Customer Service
Rates and Fees
Application Process
See all answers
1 comment
Zip Pay
ZipZip Pay

App is terrible

published

When trying to go anywhere from the your zip section it wont load anything. Just says something went wrong, unable to load. I need to pay off an order so I can start another one as I have a crappy $350 limit. Afterpays system work 10x better!

Transparency
Customer Service
Rates and Fees
Application Process
See all answers
1 comment
Zip Pay
ZipZip Pay

T.N

T.NPerth, WA

  • 2 reviews

Terrible

published

I recently tried to sign up for zippay but I got rejected even though my credit score isn't bad, but still they took money out of my account even though I got declined from signing up! Pathetic, don't waste your time on them, after pay would be much better.

1 comment
Zip Pay
ZipZip Pay

ellen buss

ellen bussnsw, 2760

  • 15 reviews

great

published

I love zip pay it is so convenient I do not have an account myself but my son does he sends me gift cards for Woolworth or Coles great when you are having a bad week thank you zip pay love you

Transparency
Customer Service
Rates and Fees
Application Process
See all answers

Seany

Seany

  • 5 reviews

Laughable...

published

Knocked back for an account which puzzled me. Haven't had credit issues, I earn six figures and have just got approved by a bank for a car loan.

Afterpay and GE is much better.

1 comment
Zip Pay
ZipZip Pay

Neo

NeoGreater Melbourne (Outer), VIC

  • 6 reviews

Zip pays App is shocking

published
Transparency
Customer Service
Rates and Fees
Application Process
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3 comments
Zip Pay
ZipZip Pay
Neo
Neo
Zip Pay
ZipZip Pay
anthony s.

anthony s.Eyre Peninsula, SA

What a nonsense company

published

dont do it people they are hacks ...use afterpay way better set up no nonsense credit checks zip will knock you back for no reason leaving a knock back on you credit file and dropping your score!

Transparency
Customer Service
Rates and Fees
Application Process
See all answers
2 comments
Zip Pay
ZipZip Pay
anthony s.
anthony s.

No thanks I'll stick with afterpay


huge problems.

published

I think Zip Pay has been hacked.
When I try to log in,they take me to my PayPal account and ask me to initiate a one time 4 digit password.
This hasn't happened before!
Why is Zip Pay doing this,as this action is compromising my PayPal accounts security.
I contacted Zip Pay support and one non convincing answer,then nothing.
Repeated email requests my me have gone unanswered!

1 comment
Zip Pay
ZipZip Pay

mic

mic

  • 4 reviews

Zip customer service sucks!!

published

So slow to respond or just don't, their chat platform doesn't work!! and their answers are always shifting the issue to someone else... they are in no way helpful and incredably difficult to close your accounts.

Transparency
Customer Service
Rates and Fees
Application Process
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Marie D

Marie DGoulburn Valley, VIC

Gift Card

published

Hi I ordered a gift card from zip pay just before and it said that hat it would be sent to my email address but it isnt there yet why

The reviewer stated that an incentive was offered for this review


cody

codyGreater Melbourne (Metropolitan), VIC

SCAMMERS! Been ripped of over $600

published
Transparency
Customer Service
Rates and Fees
Application Process
See all answers
1 comment
Zip Pay
ZipZip Pay

Page 2 of 64

See all Zip Pay reviews

Questions & Answers

Tina-Marie B.

Tina-Marie B.asked

Honestly so bad. I ordered 2 x gift cards and 2 days later they still have not arrived. I’ve tried to call and was on hold for 2 hours so gave up. Absolutely terrible service

No answers

Susan A.

Susan A.asked

Can you pay rego with zip in Qld please

No answers

Dana Rogers

Dana Rogersasked

Just an inquiry as to see if you can pay money from your zip pay acc to your Afterpay acc .

No answers

Get an answer from our members and Zip Pay representatives

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