2Zip Pay

Zip Pay (page 2)

 Verified
4.1

3,345 reviews · Statistics

PositivevsNegative
78% · 2,596667 · 20%
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4.0 (1,771)
Customer Service
4.0 (1,830)
Rates and Fees
4.1 (1,788)
Application Process
4.2 (1,807)
See the Best Buy Now, Pay Later Services in 2024 as rated by Australians on ProductReview.com.au.

Reviews

3,345 reviews
Mel
Mel
 

Great Way to make any purchase

Love my ZIP !
So easy to use !
Better than Credit Cards ! Show reply
Lorraine Alexander
Lorraine Alexander
 

Absolutely love it

I love Zip pay it is available in nearly every store I go to so when i’m a bit short on cash i use my zip pay also comes in handy for birthdays and Christmas
RocNOIR
RocNOIR2 posts
 

Exorbitant fees. Stick with Afterpay if you're going to buy now pay later

Needed to purchase a fridge in a hurry and had no idea I would wind up paying extra back in fees. At times I have been late making payments and you get charged like a wounded bull which is unfair. Cannot wait to pay them off and close my account.
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Deb
DebQLDSouth East Queensland, QLD3 posts
 

Fantastic!!

Zip Pay were great and super prompt in sorting out my email query. I had made a mistake in paying my account, they returned the money in a few hours.
Very grateful.
Jess
JessWestern Australia
 

**SCAM ALERT**

**SCAM ALERT**
I wish I could put negative stars.
Zip Pay is a scam, as soon as you link your bank account and finish paying off a transaction, with nothing to be owed, they still continue to charge you $40 every month!
Ive cancelled my bank card and deactivated my account and they are still taking money out after all this time.
Application Process
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Phoenix
Phoenix
 

Class

I have had nothing but good service and understanding the whole time I've been involved with ZIP. No complaints.
Dale
DaleTASHobart, TAS
 

Very handy

Great service. Easy to use. Very handy when buying high cost items.
Very pleased
Very pleasedVICSouthwest, VIC2 posts
 

Great service

Great customer service, my phone call was sorted out straight away
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TopGun
TopGun6 posts
 

Flexibility

Very considerate, understanding, and gives flexibility in times of difficulties.
Mal Smith
Mal Smith
 

ZIP pay,so easy

ZIP pay is so handy when you only get paid fortnightly
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Margaret Wynhoven
Margaret Wynhoven QLDSouth East Queensland, QLD5 posts
 

Best customer service EVER given to me by Shaun showing great compassion to me in very upsetting circumstances

Best customer service ever given to me by a business with Shaun showing great empathy in my unfortunate circumstances!
Chris
Chris5 posts
 

Great

Happy with service provided by Zip easy to use helpful staff
Steven E.
Steven E.QLDSouth East Queensland, QLD
 

Life saver , time saver

Cant do without it , easyto use , managable repayments on my terms , very happy
Peter D.
Peter D.
 

Yes and no

I found the agent was very friendly and so helpful and polite
The Beurologist
The BeurologistMoorabbin5 posts
 
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Wanderlust Angel
Wanderlust AngelACTBelconnen 2617, ACT13 posts
 

Good thing there is a zip. Thank you

Good for those who have low income however, I’m always getting a text meassages every early in the morning. I have set up my auto debit payment but still I’m getting and annoying messages.
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antoinette t.
antoinette t.
 

Life Saver!

I would be homeless & starving had Zip not been invented. Like most people life is hard, the cost of living is going up… so in my opinion Zip has saved me, it’s put a roof over my head and put food on the table. I can’t thank you enough Zip Pay! Thank you so much! Show reply
robertgorges19
robertgorges19NSWSydney, NSW3 posts
  Fair Incentive

Not a good service at all

This is the worst service in Australia in my opinion when you message them they take forever to answer your question and even if you have issues they dont care ive emailed them about issue i have in my zip pay they answered something i didnt ask for them i asked that lady again and i told her exactly whats happening she didnt even answer and this is not first time.
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Chriso
Chriso
 

Customer service

I haven't actually used the product yet. I do a lot of stuff where I'm at the gym all the time and I'll promote a lot of things for people. But the customer service here is absolutely outstanding. So nice, easy to talk to the communications. Great! Just easy going people and they make things easier the technical side of it. However I'm not too sure about because I haven't got to use my card yet, but technical issues occur everywhere so hopefully it'll be fixed as quick as possible. But the customer service is absolutely amazing
Mj fan
Mj fanQLDDarling Downs, QLD5 posts
 

Awesome customer support

Helped with payments through a rough time and so helpful and understanding
Rob-Debi Pearson
Rob-Debi PearsonAU4 posts
 

Great results

Problem sorted quickly much appreciated.
After many calls the problem was found and sent
SuzieQ
SuzieQQLDNorth Queensland, QLD2 posts
 

Excellent response and help in a quick and timely manner

In a time of hardship, needed to move my payment 6 days to my next fortnightly pay due to preparation for the cyclone going to hit my home town. Due to extra expenses of extra long life food, fuel and batteries. The response from zip help was excellent and very quick to action my request. Show reply
Janet
Janet 11 posts
 

Really Useful

Zip has been really useful for unexpected travel expenses or things that weren’t planned. Repayments that are flexible and assistance with budgeting along the way. Very happy with Zip Pay.
Brett Keller
Brett Keller
 

Brad at Zip Tauranga

Brad served me a couple of hours ago and was excellent in his efforts to help me find couplings for a water pump I had.
Very helpful. 100% for effort and assistance, and was ultimately successful. Much appreciated.
Jasmine gulcan
Jasmine gulcanQLDSouth East Queensland, QLD
  Fair Incentive

Happy

I am very happy zip service I use all the time Show reply
Robert
Robert
 

Helps me pay those bills

it has help me pay some bills when they were due before i got paid thanks again for ur service it’s much appreciated
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Shaggy
ShaggyVICGreater Melbourne (Outer), VIC2 posts
 

Decent

I’ve had Zip Pay for a couple of years now and it’s decent.
Unlike some other companies, they don’t just keep upping your credit limit, there are no hidden fees and their app is simple and easy to use.
Highly recommend Zip Pay.
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Allen cheaib my birthady
Allen cheaib my birthadyNSWSydney, NSW2 posts
  Fair Incentive

Keep up the good work

You doing the best to keep people going through life cannot deny it
Rose Russell
Rose Russell
 

Love it

A great back up plan I use to budget and pay for products/services. I use it like a savings account.
Eddie
EddieSAMetropolitan Adelaide, SA7 posts
  Fair Incentive

Do not use zip pay

I owed $1012 on my balance. They would only allow me to pay $1000. Because of that $12 they want me to pay an extra $1012. I'm getting multiple harrassing emails and they've also been calling my mum's house phone threatening her because all my numbers are private. This is stalking
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richardfromdurban
richardfromdurban4 posts
 

PATHETIC .... approved for 50% of amount

Spent like 15 minutes setting up account and then .... they approve me $500 instead of the $1000. I have NO DEBTS .... perfect credit rating. I can apply for 30K credit tomorrow if I want.

A JOKE !!!!!

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Nanny
NannyQLDCentral Queensland, QLD
 

JUST A NICE BACK UP PLAN

ZIP let’s me stretch my dollars further and in stead of being forced to pay back in 4, I relaxed knowing ZIP only askes for minimum repayment. I was able to give my grandkids a treat without busting the bank and stressing about running out of $$$. Flippen awesome ZIP! Show reply
Liz
Liz
 

Great customer service

Helpful, quick service. Easy to get in touch with. Good product, I use it to help pay off larger items. Affordable payment options, relatively low fees.
Rates and Fees
Alan G.
Alan G.VICCentral Highlands and Goldfields, VIC8 posts
 

So easy to use

The assistant Stephane was so very helpful to me in setting up my account.
Rates and Fees
Mean L.
Mean L.2 posts
 
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Marie
MarieQLDSouth East Queensland, QLD
  Fair Incentive

Great

Zip is a great way to buy things without having to pay the interest charged by credit card companies.
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Paul Stevens
Paul StevensNSWSouth-Eastern Region, NSW4 posts
 

Security

As I'm new to Zip pay making a few mistakes Zips security saw my attempts having security I had my account suspended I went through Zips security process and completing
Process account was released.
Highly recommend Zip
Paul
Paul2 posts
 

Secure and private purchases

Great way to spend my money, keeping my purchases private from the bank and the government
Customer Service
Rates and Fees
Application Process
Ramsey
Ramsey3 posts
 

Poorly managed company

This company is one to steer clear of for investors. Significant losses due to mismanagement and lack of motivation to compete with the market. As for a consumer you'll get a much better experience with afterpay.
Maz
MazVICGreater Melbourne (Outer), VIC
 

Terrific product, there when needed

this product is great and the fact it can be pay it off after use in a reasonable time frame with No interest is the best.
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