Zip Solar

Zip Solar

 Verified
Zip Solar
4.9

622 reviews

PositivevsNegative
98% · 61210 · 2%

Reviews

622 reviews
vitaminc5568
vitaminc5568Sydney, NSW
 

excellent service

The experience of this was perfect, the installers were friendly and helpful. Show reply
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Kerry Ewing
Kerry EwingSoutheast, SA
 

Zp621972

Barry was very efficient and helpful, instal happened very quick, definately recommend zip Show reply
Nate F
Nate F
 

Zippety Doo Dah!

Very happy with the system so far. Reasonable cost and prompt service. Communication was a little clunky along the way, but Zip were earnest in trying to provide a good experience. System install was relatively quick and painless. Only thing remaining is to see is how well the system lasts.
No hesitation recommending Zip Solar. Show details ·  1
Product Quality
Installation
Beans
Beans3 posts
 

Zip Solar a must

Great installers, quick easy and friendly, on time , no fuss, no mess. Darwin from the sales team was very helpful and guided us through everything , we are very happy with the products and service we recieved. Thankyou Zip Solar. Show details ·  1
Arya F.
Arya F.
 

Great solar instalation

Zip solar is very helpful to install my solar panel and give a great recomendation Show reply
Value for Money
Product Quality
Timeliness
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Shadman S.
Shadman S.
 

Zipsolar

Good process, work done well on time and budget. Satisfied Show reply
jiong zhi
jiong zhiSydney, NSW
 

power generation

the solar system is pretty efficient , it generate much power even if the weather is cloud Show details ·  1
Nader
Nader
 

Great company

Zip Solar have shown a prompt action from them to my service. Show reply
Justin A.
Justin A.
 

Great

Experience was very good
Follow up application on the process was completed Show details ·  1
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Shaneo
ShaneoMetropolitan Adelaide, SA3 posts
 

Very helpful

The initial consult to the installation was great. All involved have been very helpful and would certainly recommend Zip solar Show details ·  1
Vivek
Vivek3 posts
 

Experience

The persons interacting with me (Bobby and colleagues) were very friendly. The installers and electrician were knowledgeable and quick in installation. Really happy with installation . Show reply
Colin Liddell
Colin LiddellSouth East Queensland, QLD3 posts
 

Great customer service

ZIP Solar were able to resolve issues that I was experiencing trying to connect to the Wi-Fi Datalogger. It took a couple of days and many attempts, but as a result of their persistence, they got it working. Show details ·  1
PRA
PRASydney, NSW
 

Once approval Sorted, Everything was pretty smooth saling

Getting approval from the Energy Grid was bit of run arounds but overall experience was OK Show details ·  1
Product Quality
Timeliness
Scott Kavanagh
Scott Kavanagh
 

Excellent company to deal with

Had a nice experience with zip solar team
Roy his installation team was quick and professional Show reply
Nhan B.
Nhan B.
 

Solar install experience

had a very good experience with zip solar, everything ran very smoothly and contracted installers were very professional and helpful. Show reply
Mukesh
MukeshSydney, NSW2 posts
 

Thank you Zip

Absolutely great to deal with, prompt, honest and very helpful. Im Satisfied and would not hesitate to refer to my friends Show details ·  1
Value for Money
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Scott
ScottSouth East Queensland, QLD2 posts
 

Reccomend Zip

Communication great, service timely, installed well, follow up communication good. caring support.
Great price. Qualified installers.
Overall recommend. Show details ·  1
Value for Money
Product Quality
Adele
AdeleSouthern and Hills, SA
 

Recommended

The installation guys were good at explaining the process and easy to talk to. Show details ·  1
Marc
MarcSydney, NSW
 

Stand out value and service

I'm so happy with my purchase! The whole process was smooth and easy, from choosing the right product to getting it installed and ready to use. The price was fair and the service was amazing. They solved any issue quickly and professionally. I highly recommend them! Show details ·  1
Raymond
Raymond
 

Zip solar

Very good and painless installation was completed my satisfaction as well Show reply
dennismichael.leman
dennismichael.lemanSouth East Queensland, QLD10 posts
 

Painful delays. . but good result in the end!

Solar in a Strata Embedded Network. .that's the essence of the problem we had. It took five months to get Energex approval, embedded network solar was like an alien planet to them. When we finally did get approval to install the subbie installer arrived with no way of getting on the second storey roof!! Then the weather intervened and another month passed. FINALLY the subbie turned up with a scissor lift and actually did an excellent job in less than a day. Four months late! The delay was painful (and expensive) but I'm very pleased with the end result. Solis WiFi inverter with Yingli Monoperc 6.6Kw panels. The Solis came with an excellent Android ap which I use daily. Zip were highly price competitive. Thanks guys. .. !! Show details ·  1
Value for Money
Product Quality
Shipping
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
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Marc
MarcSouth East Queensland, QLD3 posts
 

Zip solar recommended

Happy with the whole process from initial consultation to install and after service. Show details ·  1
John K.
John K.South West, QLD5 posts
 

Great value and good service

Just had the excellent solar installation crew from live energy and air install our 6.6 kw solar system from zip solar it was a very easy process ,from choice of system to installation , all questions were answered and he(Brett) led me to a successful installation of our chosen system . Thank you Show details ·  1
Jason L.
Jason L.
 

Positive Review for Residential Solar System

The team at ZipSolar have been prompt in resolving all my queries. The price was more than reasonable in comparison to competitors. The only issue I could name is the completion time of the project, which took about 1-2 months to be fully set up. This was not particularly the fault of this company, but the lead times of the different parties involved during the process eg installation was outsourced, new electric meter for solar was through electric provider.
Overall, I would recommend ZipSolar as a trustworthy provider of a solar system for your residential property. Show details ·  1
Timeliness
Trustworthiness
Yahya G
Yahya G
 

Zip solar

Experience was very good i didnt face any issues along the way Show reply
Faith P.
Faith P.
 

No difficulties, everything carried out according to plan

As already stated. It was a pleasure dealing with Zip Solar and their installers. No mess, no delay. Everything carried out according to plan.
Thankyou. Show details ·  1
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Andrew H.
Andrew H.3 posts
 

Zip Solar

Great job. Easy to work with. Will use again sometime. Show reply
Befair
BefairSydney, NSW7 posts
  Verified

Broken agreement

Never mind having a signed agreement, if Zip have over promised (tech or price?) and their contractors don't take on the job, they just cancel the contract. Two months and $$$ lost, and they say Oh actually we can't do it. Very disappointing and unprofessional. Show details
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Di Keenan
Di KeenanHunter Region, NSW
 

Easygoing

Carter helped me to re-set my solar network. Carter was patient with novice me and we got there in the end. Thank you. Show reply
Rachael
Rachael4 posts
 

Terrible service, delays with installation

After signing a contract the service level changed. Significant delays in having installers available have been waiting 4 months keep having promises to call back to provide an update but never return the call. I would never recommend this company they use sub contractors and are a terrible middle man. Go else where for solar. Show details
Zip Solar
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john B.
john B.
 

"This is Excellent"

Five stars all the way! The service, the product, and the overall experience were outstanding. I will definitely be a repeat customer .
I was blown away by the level of professionalism and expertise displayed by this company. They went above and beyond to ensure my satisfaction, and I can confidently say that they have earned a lifelong customer.
I highly Recommend them to anyone looking for Quality Product and Excellent Service.
Thank You for the job well Done. Show details ·  1
Mike
Mike
 

Zip Solar

We were very happy with zip Solar from start to finish we found them very professional and left our property as they found it. Show reply
P  Off
P OffSouth West, WA5 posts
 
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Shane
Shane
 

Solar Installation

Easy to deal with with extremely few issues. Installers were slightly late to the job however finished in a good time Show details ·  1
Timeliness
Tina
TinaBrisbane2 posts
 

Waited 3 months for something I ended up cancelling ( horrible experience)

Ordered the system in October 2023 , paid $200 deposit and then got stuffed around until yesterday 29 January when I called and canceled. Customer service still didn’t want to listen to me and tried to talk over me, as was the issue every time I called. Would not recommend anyone use this company. Now all I have to do is get my deposit back. Can’t see this happening anytime soon. Show details
Value for Money
Rates and Fees
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Rebecca S
Rebecca SPerth, WA8 posts
 

Great service, competitive pricing

Very easy process and always very willing to help. Extremely pleased with process, which was pretty fast even over the festive period. Show details ·  1
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Tony
Tony
 

zp619719

andrew,happy for your service on this day thursday 11/01/2024 highly recomended Show reply
Stephen
Stephen
 
Lisa
LisaMetropolitan Adelaide, SA2 posts
 

Great customer service

Great pricing and customer service did not end after installation. Everyone I have spoken to has been very kind and helpful. Show details ·  1
Timeliness
Kym L.
Kym L.Metropolitan Adelaide, SA
 

Great Quote and Install

Great service throughout overall a great experience all facets of sales and install very professional Show details ·  1
Customer Service
Timeliness
Trustworthiness
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