Zip Solar

Zip Solar

 Verified
Zip Solar
4.9

636 reviews

PositivevsNegative
98% · 62412 · 2%

Reviews

635 reviews
Andrew H.
Andrew H.3 posts
 

Zip Solar

Great job. Easy to work with. Will use again sometime. Show reply
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Befair
BefairSydney, NSW7 posts
  Verified

Broken agreement

Never mind having a signed agreement, if Zip have over promised (tech or price?) and their contractors don't take on the job, they just cancel the contract. Two months and $$$ lost, and they say Oh actually we can't do it. Very disappointing and unprofessional.
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Di Keenan
Di KeenanHunter Region, NSW
 

Easygoing

Carter helped me to re-set my solar network. Carter was patient with novice me and we got there in the end. Thank you. Show reply
Rachael
Rachael4 posts
 

Terrible service, delays with installation

After signing a contract the service level changed. Significant delays in having installers available have been waiting 4 months keep having promises to call back to provide an update but never return the call. I would never recommend this company they use sub contractors and are a terrible middle man. Go else where for solar.
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john B.
john B.
 

"This is Excellent"

Five stars all the way! The service, the product, and the overall experience were outstanding. I will definitely be a repeat customer .
I was blown away by the level of professionalism and expertise displayed by this company. They went above and beyond to ensure my satisfaction, and I can confidently say that they have earned a lifelong customer.
I highly Recommend them to anyone looking for Quality Product and Excellent Service.
Thank You for the job well Done. Show reply
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Mike
Mike
 

Zip Solar

We were very happy with zip Solar from start to finish we found them very professional and left our property as they found it. Show reply
P  Off
P OffSouth West, WA5 posts
 
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Shane
Shane
 

Solar Installation

Easy to deal with with extremely few issues. Installers were slightly late to the job however finished in a good time Show reply
Tina
TinaBrisbane2 posts
 

Waited 3 months for something I ended up cancelling ( horrible experience)

Ordered the system in October 2023 , paid $200 deposit and then got stuffed around until yesterday 29 January when I called and canceled. Customer service still didn’t want to listen to me and tried to talk over me, as was the issue every time I called. Would not recommend anyone use this company. Now all I have to do is get my deposit back. Can’t see this happening anytime soon.
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Rebecca S
Rebecca SPerth, WA8 posts
 

Great service, competitive pricing

Very easy process and always very willing to help. Extremely pleased with process, which was pretty fast even over the festive period. Show reply
Tony
Tony
 

zp619719

andrew,happy for your service on this day thursday 11/01/2024 highly recomended Show reply
Stephen
Stephen
 
Lisa
LisaMetropolitan Adelaide, SA2 posts
 

Great customer service

Great pricing and customer service did not end after installation. Everyone I have spoken to has been very kind and helpful. Show reply
Kym L.
Kym L.Metropolitan Adelaide, SA
 

Great Quote and Install

Great service throughout overall a great experience all facets of sales and install very professional Show reply
Matt Braidwood
Matt BraidwoodSouth-Eastern Region, NSW
 

Great service from Andrew at Zipsolar

Both Andrew and Janet provided very helpful service and got us connected via the app to our remote monitoring. Strongly recommend! Show reply
George
GeorgeHunter Region, NSW
 

PRODUCTIVE SOLAR PANEL SYSTEM!

My 8kW solar panel system is operating efficiently since installation and commissioning. My average daily power consumption from the grid has dropped from 16.5kW to below 4.5kW, which is amazing. Show reply
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Hinchinbrook A.
Hinchinbrook A.
 

ZP616791

Andrew Z is prompt and patient attending to my enquiries. Show reply
Seong H.
Seong H.
 

6.6kW Solar System

Great service from Zip Solar. Stress Free. Good Price and easy comunication. Show reply
Tania p.
Tania p.
 

15kw solor

Anna, Andrew and Roy were very helpfully and very informative. Show reply
Quang Tuan V.
Quang Tuan V.
 

Very good

It’s is Very good Zanet, Bobby and Andrew. Good service. Show reply
wayne little
wayne little
 

Great customer service

Great customer service great job from the zip solar team Show reply
Samantha D.
Samantha D.Perth, WA2 posts
 
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Cecil P
Cecil PPerth, WA3 posts
 

Great to finally have your solar system

I had to wait 3 months to get the system because of NBN, it took that long to get Internet.Everything went well dealing with Zip Solar. Communication was very good. Installation was very good. I have lots of free power now. Show reply
Reginal
Reginal
 

Great

Great andrew service was excellent thank you very much for being helpful Show reply
Megan
Megan
 

Great service

Andrew gave a call within 15 mins of me sending an email for help and was very helpful Show reply
Joe
Joe
 

WiFi Connection

Contacted Ross and spoke to Andrew who did a fabulous job resetting my wifi to a new Google Nest Pro WiFi. The process was expertly handled by Andrew and the new system works perfectly. Both Ross and responded on the day and sorted the issue out that day. Good job. Show reply
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sapna m.
sapna m.
 

ZP618922

Thank you Poonam, Andrew and Bobby for helping us get solar without any issues . Really efficient team out there. Show reply
Mitch D.
Mitch D.South East Queensland, QLD
 

Should have done it sooner

Should have installed Solar sooner, the team at Zip just made everything easy to understand during the whole process and was clear on the steps that needed to take for the solar to be installed and for the retailer to then switch on the feeds Show reply
Shaun Brose
Shaun Brose
 

Top service

Great product great people very helpful recommend to any people Show reply
RUPESH K.
RUPESH K.
 

Thank you Zip solar

Excellent service from Zip solar team and Darwen . Thank you Show reply
Barbie
BarbieSouth East Queensland, QLD2 posts
 

Now I can be comfortable knowing I have Solar

I am very happy with the installation and the men were very polite and helpful Show reply
Robyn
RobynSouth East Queensland, QLD3 posts
 

Excellent service

Excellent and professional service from start to finish and very helpful Show reply
Brugman house
Brugman house
 

Zp619583

It was Very easy to setup and and Andrew was very helpful and supportive in getting started! Show reply
Lynn Feltham
Lynn FelthamSouth East Queensland, QLD
 

Very happy with our Solar

We couldn't be more pleased with our solar, it works perfectly.
The service has been excellent. We wouldn't hesitate using the same solar company again. Thank you for everything. Show reply
Michel daaboul
Michel daaboulSydney, NSW
 

Friendly sale peoples highly recommended

The installer was quick and left no mess behind the instruction how the system operates was excellent Show reply
Tog
Tog
 

ZP620543

Great communication and very helpful. Great service. Thank you very much. Show reply
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Davin T.
Davin T.
 

Great Service!

Very quick and efficient service, extremely helpfully in installing while providing us up to date with what was going on, thank you! Show reply
Gary john
Gary john
 

Solar installation

The crew that installed our solar system were very professional and quick. Also friendly. Show reply
damo109
damo1097 posts
 

Zp617620

Excellent company to deal with , great service and very easy to deal with Show reply
DAVID L.
DAVID L.Sydney, NSW
 

Highly recommend!

I am delighted to share my positive experience with Zipsolar company. Communication was smooth from the start, very nice staffs,the pricing was reasonable, and the installation was both professional and swift. Highly recommend! Show reply
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