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Zodiac EL1

Zodiac EL1

1.0 from 1 review

Low performing product and customer service to match

EL1 Cell has failed on just 18 months usage warranty for 24 months.
Contacted Zodiac customer service who took 6 business days to send a replacement unit which will take another 3 business days to arrive. Had to ring every second day to get an update or information on status of replacement.
Company has refused to call me back despite several promises to do so.
Customer service is very poor and below average at its best.

Hi Magbusser. Sorry to hear that you have had these issues. We have passed on the Feedback. If you require any further assistance, please let me know. Thank you.Hello Still waiting for Theresa to contact me back about this matter Totally being ignored todate Customer service score is zero

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