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Zodiac FloPro e3 Pool Pump

Zodiac FloPro e3 Pool Pump

3.6 from 25 reviews

Reviews

Review distribution

5 star
12
4 star
4
3 star
2
2 star
0
1 star
7

Nickolas G.

Nickolas G.Metropolitan Adelaide, SA

Did the job well for only 5 and a half years, then it died.

published

"Control Board is blown up, not worth repairing" is the verdict from repairer. (they don't sell pumps, only fix them, so an honest appraisal), They said most variable pumps don't last.

Purchased in November 2013 for $1,200.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Pool Size Average
See all answers
1 comment
Nickolas G.
Nickolas G.

The Davey pump it replaced did over 20 years.


Good Service at the end

published

Had the Flo pro e3 for three years worked efficiently had some major problems all of a sudden initial contact with distributor and Zodiac was a bit noncommittal but possibly my impatience was the problem it was xmas and i suppose they had a few customers to sort through however at the end all parties came through and exceeded my expectations in repairing my pump

Date PurchasedSep 2015
1 comment
Zodiac
Customer C.Zodiac

Thank you for your 5 star review! Happy Swimming.

Price reflects its quality - poor.

published

Purchased this pump and worked well for the time it was on. However 2-3 years later the electronics of the unit turn on but the motor does not kick in. Sent it off for assessment and was told the more was gone. This product may be cheaper than waterco and the likes but i had a hurlcon pump last me 12 years. This cheap product only lasted me a few years. Spend more and buy anything but zodiac.

Head office didn't want to even touch this or assist a warranty claim or price of a new motor.

Date PurchasedAug 2016
1 comment
Zodiac
Customer C.Zodiac

Hi Ant. Sorry to hear of your issues. We sell our products through our Zodiac dealers which is why we are unable to give you a price on parts or products.

These products are the worst ever would not recommend

published

Have pump clhorinator put in 3 half years ago pump seized, now chlorinator not working. Bought new celk and still nothing my advice stay away from Zodiac products. They are not worth the money would not buy their products again.

Date PurchasedMay 2015
1 comment
Zodiac
Customer C.Zodiac

Sorry to hear of these issues. If you would like to discuss these matters with our Customer Care team, please call us on 1300 763 021, Thanks.


Terrible customer service over broken chlorinater

published

Our chlorinated broke 2 weeks before the warranty. Zodiac were quick to offer to send a replacement part however when I requested a technician instead was told I would have to wait two weeks so I booked an appointment in.
Technician never showed and Zodiac after being chased multiple times say they can’t control their employees and that the technician won’t answer his phone or emails. I got told it was my fault for not installing the parts myself.
Odd they accept employees not doing their job as the norm. She said what would you have me do fly to Brisbane and sort this out for you. Maybe escalating this to management would be a more appropriate response. Will not replace with Zodiac again simply for poor customer service.

Date PurchasedSep 2016
1 comment
Zodiac
Customer C.Zodiac

Hi Brooke. I am really sorry to hear about your experience. This is certainly not our practice even though you have been advised otherwise. May I please get your details either by Dm or Inbox via our Facebook page and we can sort this out.


Dan

DanPerth

for the money im not impressed - 2 replacements

published

Looks great, runs quiet most of the time, new complete pool setup - all zodiac, easy to clean however,

Second pump in 4 months, first one had a faulty controller and lost connection to the pump, second pump trips my house out every three days "roughly" and stops running til I realise again. I work away so this is highly inconvenient having a dirty pool every two weeks. Wont switch over from prime to run mode. Also have no flow error every start up. Customer service could have been more professional on the phone. Overall disappointing and I hope Zodiac come to the party,
Unable to give arrival time for technician and unable to even say morning or afternoon.

Date PurchasedJan 2018
4 comments
Zodiac
Customer C.Zodiac
Zodiac
Customer C.Zodiac

Hi Dan, I have left a message on your Voicemail with the details you required, Thanks!

Dan
Dan

Thankyou for your time to reply however I have not given my mobile number ! I understand faults happen. Hopefully issue can be rectified. Thanks. feel free to PM me.


Dobbo

DobboCaloundra

  • 2 reviews

Installation is critical!

published

Came with pool package (POOLFAB) all zodiac equipment..
Installng technician set up everything perfectly .
Explained ongoing maintenance and good pool hygiene practices.
He calibrated Magnapool ph monitoring device .. everything spot on ..
Runs very quietly.. have solar panels only filter and clean when the sun shines !
Couldn’t be happier!

Date PurchasedMar 2018
1 comment
Zodiac
Customer C.Zodiac

Thanks for the 2 star review Dobbo, Happy Swimming!


I would have given 5.

published

My new Flo Pro e 3 pump is getting good results but a question I have put to you 3 times via website indicated emails remains unanswered! Whatever suggested steps I take some air remains at the top of the filter cylinder.
It does not appear to effect the efficiency of the filtration but occasional squirts of bubbles through the pool inlet jets are irritating. This never happened with my previous pump! Is this normal/acceptable? Otherwise I would give it 5!

Date PurchasedJul 2017
Petal 1

Petal 1South East Queensland, QLD

  • 12 reviews
  • 19 likes

extremely quiet

published
Date PurchasedNov 2016
1 comment
Zodiac
Customer C.Zodiac

Hi Petal 1, Thanks for the review. Glad to hear that your Pump is working well. Happy Swimming!

Gilly

GillyNewcastle

  • 3 reviews
  • 1 like

Impressed so far....very quiet

published

When it was installed it was set on the "Boost" setting. Should I change it to the "Clean" setting to minimise power usage? And how many hours a day does it need to run on the "Clean" setting? I'm currently running it 5 hours a day on the "Boost" setting which seems fine.

July 31st 2017 Update: Last power bill cut by $250

I called Zodiac about which setting I should use. I was advised to try it on Eco as I don't have an automatic cleaner. So far so good. I received my power bill for the last quarter - down $250. There is no other reason for the reduction. In summer I may need to increase the time I run the pump on Eco and will need to switch it to "Boost" when I vacuum. Happy customer.

Date PurchasedMar 2017
4 comments
Zodiac
Customer C.Zodiac

Hi, Yes, changing it to Clean will save Power. You should only need to use Boost when vacuuming or backwashing providing your Pump has been sized correctly. Please call 1300 763 021 if you have any further questions! Thanks.

Gilly
Gilly

Thanks. The Installation and Operation Manual is not easy to understand.

Gilly
Gilly

Tony B

Tony BRules Beach

  • 3 reviews
  • 3 likes

Not Happy with Authorised Zodiac Dealer advice.

published
Date PurchasedFeb 2015

Keith d.

Keith d.AU

  • 13 reviews

Dead quiet and cheap to run

published

Was a bit tricky to set up ignitially but now, 12 months later, our power usuage is down by almost 55%
The set up instructions for the Zodiac pump could be more clearly written.
Certainly a marked improvement noise wise. Cannot hear it from 2 metres away. But I'm getting deaf ! (My wife tells me)

Date PurchasedOct 2015
2 comments
Keith d.
Keith d.

CORRECTION.
I found the receipt. It was purchased on line from Poolshop on 3/11/2014 $715.
But again : the set up and installation instructions must be re written.

Keith d.
Keith d.

No flo Pro flo

published

Flo pro e3 is 4 months old. It will not prime and gives a no flow message. I have tried the suggestions in the manual to no avail. It will not switch on now and gives a message to check the pump. Does anyone have any ideas on how to fix this?

Date PurchasedJul 2016
2 comments
Zodiac
Customer C.Zodiac
Erik
Erik

Thanks i got the flow going but now it trips the safety switch for the pump when I turn it on. Sometimes it may run for a while then it trips the switch. When this happens and I turn the switch back on the pump will not start?.
Erik


Zodiac E3 8 Star

published

Good: it's so quiet that i run it all hours now. 1400 rpm still runs my zodiac SWC well, which was an initial concern, wayyy less power consumption which running 8-10hrs a day. Reckon this will payback in 12 months.

Not good: 1400rpm will not run my pool cleaner, it's got no guts for going up walls. I only have had this a few days, so I'm still solving this issue. I will likely increase increments until it climbs my walls, but buyer beware, 1400rpm ECO mode does not go up my pool walls.

Good not excellent for above reasons

2 comments
Zodiac
Customer C.Zodiac
Phil W
Phil W

Appreciate the feedback that's what I did it's a good product.

Tony

TonyNewell

My New Zodiac Pump, just the ducks nuts!

published
1 comment
Zodiac
Customer C.Zodiac

Thank you for the great review Tony, we're happy to hear you love our products and have been looked after so well by the staff at Pt Douglas Pool Shop!

  • Verified purchase

Great Pump bad water resistance

published

I had 2 FlowPro pumps installed 1 year ago, the first pump got water into the electronics within the first month and had to be replaced, the other pump has now just packed up due to water in the electronics but Zodiac will not honour the warranty due to the way the pump was uninstalled to deliver to the agent for repairs. Not a very good backup for the warranty.
Zodiac should look at the design to ensure that water cannot enter the electronics of the pump.

1 comment
Zodiac
Customer C.Zodiac

didnt last

published

Pump is 6months out of warranty and I'm on my own had fault from start every now and then it would say no flow and now it won't go and it's not worth fixing and shop could care less very unhappy with zodiac they just left me out to dry

2 comments
Zodiac
Customer C.Zodiac

Hi Grant, can we ask that you get in touch with our After Sales team on 1300 763 021 or email apac.aftersales@zodiac.com? They would like to follow this up with you. Thank you

Grant f
Grant f

Zodiac are a company that sell poor service and even poorer products


Excellent product

published

We have all Zodiac products on our pool and have found them to be excellent and reliable. We had to replace our pool pump and it was so easy as the old Zodiac pump was removed and new pump fitted back on with ease with no changes to plumbing. Excellent

1 comment
Zodiac
Customer C.Zodiac

Glad to hear you like it - thanks for the great review ma!


Manny

MannyHassall grove

Peace and quiet

published

Just had a new zodiac flopro pump installed, and can't believe how quite it is , I can hear the birds in the back yard now unbelievable, I would recommend a zodiac pump to everyone you won't be disappointed. I'm so glad my pool man from narellen pools has installed this pump. Manny


Zodiac FloPro e3

published

Just had a Zodiac ePump installed as recommended by the pool builder on our newly built pool. It is so much quieter than the pump we had on our last pool and so far we aren't having to add as many chemicals. We haven't got our first electricity bill yet, but because it has the energy efficient setting I am sure it will be less expensive to run than our last pump.


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Questions & Answers

Barb

Barbasked

I already have a 3 speed zodiac pump which I run during the day as I have solar panels. I’m considering buying a zodiac AX10 and am wondering if it will work on the slowest pump setting. I’d appreciate any advice you can provide

1 answer
Nickolas G.
Nickolas G.

I have the mx6 and it wasn't even enough on medium.


Eddie

Eddieasked

Hi, I have a pool of about 37000L and a 150L cartridge filter.
Will the E3 be too big for the pool at 1hp?

No answers

Geoff B.

Geoff B.asked

Have got low pressure just lately and cant work out why.

1 answer
Zodiac
Customer C.Zodiac

Hi Geoff, Please call our Customer Care team on 1300 763 021, we can help. Thanks.


Get an answer from our members and Zodiac representatives

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