Zodiac FloPro E pump - unreliable
I purchased the Zodiac FloPro e-pump in Dec 2013. It was replaced twice during warranty period and now that it’s out of warranty it won’t work again.
Very good warranty service but terrible unreliable product. I would not buy another Zodiac pump.
Purchased in December 2013 for $1,200.00.
Motor seized after 4 years
The pumps motor seized after 4 years. Very disappointed as I thought I had purchased a quality product. Pump was a right off so I will now be staying away from this brand.
Purchased in January 2015.
Did the job well for only 5 and a half years, then it died.
"Control Board is blown up, not worth repairing" is the verdict from repairer. (they don't sell pumps, only fix them, so an honest appraisal), They said most variable pumps don't last.
Purchased in November 2013 for $1,200.00.
Good Service at the end
Had the Flo pro e3 for three years worked efficiently had some major problems all of a sudden initial contact with distributor and Zodiac was a bit noncommittal but possibly my impatience was the problem it was xmas and i suppose they had a few customers to sort through however at the end all parties came through and exceeded my expectations in repairing my pump
Price reflects its quality - poor.
Purchased this pump and worked well for the time it was on. However 2-3 years later the electronics of the unit turn on but the motor does not kick in. Sent it off for assessment and was told the more was gone. This product may be cheaper than waterco and the likes but i had a hurlcon pump last me 12 years. This cheap product only lasted me a few years. Spend more and buy anything but zodiac.
Head office didn't want to even touch this or assist a warranty claim or price of a new motor.
These products are the worst ever would not recommend
Have pump clhorinator put in 3 half years ago pump seized, now chlorinator not working. Bought new celk and still nothing my advice stay away from Zodiac products. They are not worth the money would not buy their products again.
Terrible customer service over broken chlorinater
Our chlorinated broke 2 weeks before the warranty. Zodiac were quick to offer to send a replacement part however when I requested a technician instead was told I would have to wait two weeks so I booked an appointment in.
Technician never showed and Zodiac after being chased multiple times say they can’t control their employees and that the technician won’t answer his phone or emails. I got told it was my fault for not installing the parts myself.
Odd they accept employees not doing their job as the norm. She said what would you have me do fly to Brisbane and sort this out for you. Maybe escalating this to management would be a more appropriate response. Will not replace with Zodiac again simply for poor customer service.
for the money im not impressed - 2 replacements
Looks great, runs quiet most of the time, new complete pool setup - all zodiac, easy to clean however,
Second pump in 4 months, first one had a faulty controller and lost connection to the pump, second pump trips my house out every three days "roughly" and stops running til I realise again. I work away so this is highly inconvenient having a dirty pool every two weeks. Wont switch over from prime to run mode. Also have no flow error every start up. Customer service could have been more professional on the phone. Overall disappointing and I hope Zodiac come to the party,
Unable to give arrival time for technician and unable to even say morning or afternoon.
Installation is critical!
Came with pool package (POOLFAB) all zodiac equipment..
Installng technician set up everything perfectly .
Explained ongoing maintenance and good pool hygiene practices.
He calibrated Magnapool ph monitoring device .. everything spot on ..
Runs very quietly.. have solar panels only filter and clean when the sun shines !
Couldn’t be happier!
I would have given 5.
My new Flo Pro e 3 pump is getting good results but a question I have put to you 3 times via website indicated emails remains unanswered! Whatever suggested steps I take some air remains at the top of the filter cylinder.
It does not appear to effect the efficiency of the filtration but occasional squirts of bubbles through the pool inlet jets are irritating. This never happened with my previous pump! Is this normal/acceptable? Otherwise I would give it 5!
I had this pump installed after a solid 5 days talking to everyone in the pool industry I could about which type of pump and filter to buy. I ended up choosing this pump because of reviews and seems to be the one a lot of pool maintenance guys use . Its only been installed for 6 months and it is very, very quiet on eco pump. However, our automated cleaner does struggles to clean on eco mode. Perfectly fine on medium mode. I am sure the electricity bill will have to come down a lot also. Its easy to use, and it has good warranty. The p...ool is spotless when its on medium and can go a bit cloudy on Eco mode. I am still working out how to fine tune it. The guys who sold it to us were not very honest as they said is was a 1.5 horsepower motor when its only a 1 horsepower motor. Maybe not strong enough for the size pool we have [ 57000 litres] , who knows! Overall I am pretty happy with it.
Impressed so far....very quiet
When it was installed it was set on the "Boost" setting. Should I change it to the "Clean" setting to minimise power usage? And how many hours a day does it need to run on the "Clean" setting? I'm currently running it 5 hours a day on the "Boost" setting which seems fine.
July 31st 2017 Update: Last power bill cut by $250
I called Zodiac about which setting I should use. I was advised to try it on Eco as I don't have an automatic cleaner. So far so good. I received my power bill for the last quarter - down $250. There is no other reason for the reduction. In summer I may need to increase the time I run the pump on Eco and will need to switch it to "Boost" when I vacuum. Happy customer.
Not Happy with Authorised Zodiac Dealer advice.
I purchased a Zodiac Flo Pro pool pump and Sand filter from a an Authorised Zodiac Dealer in Qld on 17.2.2015
They were bought as a matching pair to used on a 47,000 lt. pool we were installing.
They items were a Zodiac ZT650B Sand filter and a Flo Pro 1.5 Hp pool pump,which came with a remote wired control board.
The remote control board was a nightmare to program and also would not come on sometimes for programmed run time.
Complained to the dealer from where I purchased and had basicly no response.
Took the pump to an opposition Zod...
Dead quiet and cheap to run
Was a bit tricky to set up ignitially but now, 12 months later, our power usuage is down by almost 55%
The set up instructions for the Zodiac pump could be more clearly written.
Certainly a marked improvement noise wise. Cannot hear it from 2 metres away. But I'm getting deaf ! (My wife tells me)
Zodiac E3 8 Star
Good: it's so quiet that i run it all hours now. 1400 rpm still runs my zodiac SWC well, which was an initial concern, wayyy less power consumption which running 8-10hrs a day. Reckon this will payback in 12 months.
Not good: 1400rpm will not run my pool cleaner, it's got no guts for going up walls. I only have had this a few days, so I'm still solving this issue. I will likely increase increments until it climbs my walls, but buyer beware, 1400rpm ECO mode does not go up my pool walls.
Good not excellent for above reasons
My New Zodiac Pump, just the ducks nuts!
My current sand filter & salt water chlorinator is all Zodiac, which has been bullet proof to date (10 years old) (apart from the pump which just died & was not a Zodiac product), I am extremely happy with the Zodiac equipment so decided to purchase the Zodiac FloPro E3 pump, Pt Douglas Pool Shop was outstanding & gave a fantastic service, they also offered to install my new pump for me & went out there way after it was installed to explain to me how to use the controller & clean the pump filter basket, to date the pump is so much quieter than ...my old one, and the controller is so easy to use, and the flow rate is so much better than the old one even on clean mode (the new pump is slightly smaller than the old one in size too!). I Have no hesitation in recommending any Zodiac product to anyone.
- Verified purchase
Great Pump bad water resistance
I had 2 FlowPro pumps installed 1 year ago, the first pump got water into the electronics within the first month and had to be replaced, the other pump has now just packed up due to water in the electronics but Zodiac will not honour the warranty due to the way the pump was uninstalled to deliver to the agent for repairs. Not a very good backup for the warranty.
Zodiac should look at the design to ensure that water cannot enter the electronics of the pump.
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Questions & Answers
How do I reset the timer on the Zodiac FloPro E3
I set it and it doesn't work. I must be doing something wrong.
I already have a 3 speed zodiac pump which I run during the day as I have solar panels. I’m considering buying a zodiac AX10 and am wondering if it will work on the slowest pump setting. I’d appreciate any advice you can provide
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