Does an average cleaning job.
Was hoping to replace the need to manual vacuum but i still need to do this. Goes over debris many times before it picks it up. Frustrating to watch it just go straight over debris and not pick it up.Dissapointed for the price i paid. Would not buy again
Not fit for purpose
The TX35 is compact and does climb the walls, but does not like the steps and does not clean the whole pool, even after running it for over 10 hours. Zodiac admitted on the phone that it was possible and I should be realistic about it. This does not sound right, especially not for around $1,000. They should also offer the choice of which kind of debris basked the client needs rather than try to sell the other one as an add on. The shop I bought if from (BPPE) refuses to refund the money but also agreed that had I purchased a Zodiac product (Bar...acuda) from Bunnings, they would have done so without fuss. The only suggestion I got was that I might be able to get an upgrade to a better robot cleaner but I have to pay for it. Unfortunately I might have to get help from my Credit Card provider and/or from the relevant Government department.
Purchased in November 2019 for $1,000.00.
Works really well in Pebblecrete Pool
Great for gum nuts, leaves and other debris. The optional fine filter basket is also great for removing dust from nearby building site and dead algae.
It has jammed up a few times but always easy to fix and get going again.
I just wish it could be programmed to come on each day.
Purchased in September 2018 for $850.00.
The cleaner and cable are unobtrusive, easy to put in and out of the pool, and store.
We have low levels of leaf load however being a white fibreglass pool, debris and dirt shows up.
The unit can partially climb walls, however is not able to make it onto steps or ledges.
It is absolutely useless at removing dirt and fine particles. Also told by the pool shop to buy another basket with finer lining for another $70 but advised unless I have leaves in the basket the dirt will not be held. (I know).
It’s disappointing as the decision to spend extr...
Purchased in February 2019 for $1,000.00.
Did I purchase the correct machine?
Purchased this recommended model for my newly painted epoxy concrete pool from local agent. However when I clean the basket there are small flecks and particles of the new paint. I’m now told by the pool painter this is not the right cleaner for an epoxy painted concrete pool? Is he correct? Thank you
Purchased in July 2019.
No brown dust on bottom of pool
Initially disappointed to see fine brown dust left behind. With trial and error, I discovered that if I ran the filter at the same time, no brown residue! Pool is sparkling clean now.
Purchased in February 2019 for $900.00.
Unit was 'Okay' should have spent a little extra for a better robot.
Worked 'okay' for amount 9 months before the driver jammed up. Never got full pool coverage even after leaving it in all day. Unit struggled to pick up leaves unless they where precisely under the middle of it. Never cleaned the steps and struggled to climb the walls.
Purchased in September 2018.
Nice Low End Robo
I've owned the TX35 for just over a year now. I was immediately impressed with how well this unit cleaned my 14m pebblecrete lap pool - I trialled more expensive (and MUCH LARGER) cleaners that didn't seem to perform any better than the light weight, easy to handle TX35. After giving rave reviews to all my friends all through last year, the unit started having issues just prior to Xmas (stopping unexplainably, spending a lot of time in reverse, doing 'cartwheels', getting stuck in places it never used to get stuck, etc, etc).
At the time I thou...
Purchased in January 2018.
Will not clean whole pool.
I trialed this unit, and it was not good. It would get to the surface of the pool when doing the walls, jet the water out filling with air, then slowly sink back down. It would lose its position when it did this so any algorithm it uses is useless. For this reason, it wouldn't cover the whole pool and This was only a small pool.
Great Pool Cleaner - Why did I persist with suction cleaners for so long??
This is first robotic cleaner after 20 years with numerous suction cleaners. So far, after 5 weeks, it is fantastic. Scoops up long strands from palm fronds as well as large and small leaves, simple clean of basket and caddy included keeps it all tidy and easy to wheel out of the way. I turn the pool filter on half way through to clean any dirt it stirs up and pool is clean as a whistle in 2 1/2 hrs. For under $1K including caddy great buy. Very happy so far.
Cleans O.K. But needs replacement parts after one summer.
We have been happy with the performance to date. Unfortunately, the tracks need replacing after one summer of use twice a week. I would have expected a bit more use. Especially if it will cost fifty dollars a season to replace the tracks.
As I have just had surgery on my leg, vacuuming the pool is not the best option at the moment.
Just doesn’t seem to work
I purchased this unit with a new pool less than 3 months ago. It doesn’t go up walls. Runs for a few minutes on the bottom then stops. Get 3 blinking lights on the info light. Turn it off then on again and same thing. Tried troubleshooting. Picks up sand / dirt and does a good job...just doesn’t run for more than three minutes at a time. Troubleshooting in the manual is useless, no info re what blinking light sequence means, what the actual cycle time is etc.
Hoping customer care on here can offer advice
great pool cleaner
picks up all but long strips from palm trees, but seems to do a good job only in for a couple of times per week, does bottom , sides and up to water line, great cleaner suction cleaner always blocking up and replacing parts all the time, Very easy to put in pool and take out also easy to clean
Frustrating - better of manually cleaning
So far - I think we will be better off with a suction cleaner as this does not pick up anything small. Zodiac say you can buy a finer weave basket 100 micro instead of the supplied 200 micro, but why don't they provide the finer basket to start with, something that will do the job right the first time.
Not happy and would prefer something better
- Verified purchase
This cleaner has proved to be great value for the money
I have used the TX35 three times, the first time it had trouble climbing the walls but the pool had not been cleaned for several months.The second time it had no difficulty climbing the wall to the water line and picked up leaves about 2 cm long and striped palm leaves up to about 12 cm long as well as a fine white algae. Cleaning of the basket was simple and fast. The TX35 did get caught in the corner of the pool on one occasion.
- Verified purchase
Can only clean shallow end of pool
Zodiac claim cleaner not suitable for my pool. Specs on product say nothing about not being suitable for pool with a deep end just over 1.8m. Zodiac tech said it can't be fixed and I should be upgraded but was overruled by head office. Supervisor did not contact me back as I requested. Very sad as I really like how it cleans, but only does half of pool. Zodiac expect me to pay several hundred dollars to upgrade to VX model. Stay away from this product.
Great cleaner for the price
We've had this pool cleaner for about 9 months now and it did a cracking job over summer keeping the pool floor clear of dirt and debris. I purchased this one because it was easy to assemble and clean and I liked that it had the clear top so I could see when it was full. I have just used it again before putting the pool cover on for winter and I have just realized I think it works better when the pool is really quite dirty! I love that it goes up the walls therefore saving me the need to brush them. For a lower end robot it is better than I expected. I'll be happy if I get 4 years out of it.
Product sucks- unfortunately not like it’s designed to
After having an RF cleaner for years I bought this on advice from the pool shop lady after my old one died. I liked the idea that it would clean the side walls and steps. The very first time I used it I realized I’d made a mistake. I have a lot a finer dirt get in my pool so I purchased the finer catcher, unfortunately it still wasn’t enough and passes the dirt straight through.
I wished I’d had returned it straight away but going into winter I thought it would do an ok job. I’ve just started using it again and it’s actually gotten worse. It m...
Over all Happy so far have had only 1-2 month
Have had about 1 month or so now. Use twice a week on a 4 meter X 2 & half metre Bestway steel framed pool. Works well so far but find I'm using a hand held vacuum to get some dirt out it isn't picking up. Nevertheless am very happy only purchase to date. This product to date has improved the cleanliness of overall pool. I just leave it to do it's job for 2 hours.All good am happy I brought this product.Nothappy with price I paid and really wish they had made it as a remote control.
Robot is great when it works, but Zodiac service and support has been very disappointing.
I was originally very impressed with this unit, but it has stopped climbing the walls to the waterline in the deep end. It still cleans to the waterline in the shallow end, but not the deep end. The unit was sent away to Zodiac and they couldn't fault it. As soon as I got it back, it still had the same issue. Zodiac came to my home to inspect the unit working in our pool and the report I got was that the robot was functioning correctly - no issues found. That same afternoon that the Zodiac technician had been, I took 3 videos of the fault ...(the robot not reaching the waterline in the deep end) and sent them into Zodiac. I have had no response at all. Not even an email or a phone call to say that they would be coming back to investigate further. I work in the service industry and have to say I think this level of support is a joke.
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Questions & Answers
My Zodiac TX35 is not climbing the walls and is doing wheelies and falling on to side. Has anyone else had this issue?
This usually happens when insufficient water is passing through the system or when an object is lodged in a wheel track.
Check your filter basket has not become clogged. Rub it with a soft brush or your finger on all the mesh parts and then rinse. Check that tracks move freely.
Thanks BrianVee, I did try this (clearing the mesh with a hose on full pressure) and ensured that the spring on the inlet flap was working. I also renewed the tracks as it looked as though one was a bit stretched.
The robot also appears to go back and forth for small distances and sometimes only goes hallway up the walls of the pool. I wonder if there is some sort of internal levelling mechanism that may be faulty?
Hi there - has anyone ever encountered an error signal with 4 consecutive flashes? It is not in the maintenance manual. Thank you.
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