The cleaner and cable are unobtrusive, easy to put in and out of the pool, and store.
We have low levels of leaf load however being a white fibreglass pool, debris and dirt shows up.
The unit can partially climb walls, however is not able to make it onto steps or ledges.
It is absolutely useless at removing dirt and fine particles. Also told by the pool shop to buy another basket with finer lining for another $70 but advised unless I have leaves in the basket the dirt will not be held. (I know).
It’s disappointing as the decision to spend extr...
Purchased in February 2019 for $1,000.00.
Did I purchase the correct machine?
Purchased this recommended model for my newly painted epoxy concrete pool from local agent. However when I clean the basket there are small flecks and particles of the new paint. I’m now told by the pool painter this is not the right cleaner for an epoxy painted concrete pool? Is he correct? Thank you
Purchased in July 2019.
No brown dust on bottom of pool
Initially disappointed to see fine brown dust left behind. With trial and error, I discovered that if I ran the filter at the same time, no brown residue! Pool is sparkling clean now.
Purchased in February 2019 for $900.00.
Unit was 'Okay' should have spent a little extra for a better robot.
Worked 'okay' for amount 9 months before the driver jammed up. Never got full pool coverage even after leaving it in all day. Unit struggled to pick up leaves unless they where precisely under the middle of it. Never cleaned the steps and struggled to climb the walls.
Purchased in September 2018.
Nice Low End Robo
I've owned the TX35 for just over a year now. I was immediately impressed with how well this unit cleaned my 14m pebblecrete lap pool - I trialled more expensive (and MUCH LARGER) cleaners that didn't seem to perform any better than the light weight, easy to handle TX35. After giving rave reviews to all my friends all through last year, the unit started having issues just prior to Xmas (stopping unexplainably, spending a lot of time in reverse, doing 'cartwheels', getting stuck in places it never used to get stuck, etc, etc).
At the time I thou...
Purchased in January 2018.
Will not clean whole pool.
I trialed this unit, and it was not good. It would get to the surface of the pool when doing the walls, jet the water out filling with air, then slowly sink back down. It would lose its position when it did this so any algorithm it uses is useless. For this reason, it wouldn't cover the whole pool and This was only a small pool.
Great Pool Cleaner - Why did I persist with suction cleaners for so long??
This is first robotic cleaner after 20 years with numerous suction cleaners. So far, after 5 weeks, it is fantastic. Scoops up long strands from palm fronds as well as large and small leaves, simple clean of basket and caddy included keeps it all tidy and easy to wheel out of the way. I turn the pool filter on half way through to clean any dirt it stirs up and pool is clean as a whistle in 2 1/2 hrs. For under $1K including caddy great buy. Very happy so far.
Cleans O.K. But needs replacement parts after one summer.
We have been happy with the performance to date. Unfortunately, the tracks need replacing after one summer of use twice a week. I would have expected a bit more use. Especially if it will cost fifty dollars a season to replace the tracks.
As I have just had surgery on my leg, vacuuming the pool is not the best option at the moment.
Just doesn’t seem to work
I purchased this unit with a new pool less than 3 months ago. It doesn’t go up walls. Runs for a few minutes on the bottom then stops. Get 3 blinking lights on the info light. Turn it off then on again and same thing. Tried troubleshooting. Picks up sand / dirt and does a good job...just doesn’t run for more than three minutes at a time. Troubleshooting in the manual is useless, no info re what blinking light sequence means, what the actual cycle time is etc.
Hoping customer care on here can offer advice
great pool cleaner
picks up all but long strips from palm trees, but seems to do a good job only in for a couple of times per week, does bottom , sides and up to water line, great cleaner suction cleaner always blocking up and replacing parts all the time, Very easy to put in pool and take out also easy to clean
Frustrating - better of manually cleaning
So far - I think we will be better off with a suction cleaner as this does not pick up anything small. Zodiac say you can buy a finer weave basket 100 micro instead of the supplied 200 micro, but why don't they provide the finer basket to start with, something that will do the job right the first time.
Not happy and would prefer something better
- Verified purchase
This cleaner has proved to be great value for the money
I have used the TX35 three times, the first time it had trouble climbing the walls but the pool had not been cleaned for several months.The second time it had no difficulty climbing the wall to the water line and picked up leaves about 2 cm long and striped palm leaves up to about 12 cm long as well as a fine white algae. Cleaning of the basket was simple and fast. The TX35 did get caught in the corner of the pool on one occasion.
- Verified purchase
Can only clean shallow end of pool
Zodiac claim cleaner not suitable for my pool. Specs on product say nothing about not being suitable for pool with a deep end just over 1.8m. Zodiac tech said it can't be fixed and I should be upgraded but was overruled by head office. Supervisor did not contact me back as I requested. Very sad as I really like how it cleans, but only does half of pool. Zodiac expect me to pay several hundred dollars to upgrade to VX model. Stay away from this product.
Great cleaner for the price
We've had this pool cleaner for about 9 months now and it did a cracking job over summer keeping the pool floor clear of dirt and debris. I purchased this one because it was easy to assemble and clean and I liked that it had the clear top so I could see when it was full. I have just used it again before putting the pool cover on for winter and I have just realized I think it works better when the pool is really quite dirty! I love that it goes up the walls therefore saving me the need to brush them. For a lower end robot it is better than I expected. I'll be happy if I get 4 years out of it.
Product sucks- unfortunately not like it’s designed to
After having an RF cleaner for years I bought this on advice from the pool shop lady after my old one died. I liked the idea that it would clean the side walls and steps. The very first time I used it I realized I’d made a mistake. I have a lot a finer dirt get in my pool so I purchased the finer catcher, unfortunately it still wasn’t enough and passes the dirt straight through.
I wished I’d had returned it straight away but going into winter I thought it would do an ok job. I’ve just started using it again and it’s actually gotten worse. It m...
Over all Happy so far have had only 1-2 month
Have had about 1 month or so now. Use twice a week on a 4 meter X 2 & half metre Bestway steel framed pool. Works well so far but find I'm using a hand held vacuum to get some dirt out it isn't picking up. Nevertheless am very happy only purchase to date. This product to date has improved the cleanliness of overall pool. I just leave it to do it's job for 2 hours.All good am happy I brought this product.Nothappy with price I paid and really wish they had made it as a remote control.
Robot is great when it works, but Zodiac service and support has been very disappointing.
I was originally very impressed with this unit, but it has stopped climbing the walls to the waterline in the deep end. It still cleans to the waterline in the shallow end, but not the deep end. The unit was sent away to Zodiac and they couldn't fault it. As soon as I got it back, it still had the same issue. Zodiac came to my home to inspect the unit working in our pool and the report I got was that the robot was functioning correctly - no issues found. That same afternoon that the Zodiac technician had been, I took 3 videos of the fault ...(the robot not reaching the waterline in the deep end) and sent them into Zodiac. I have had no response at all. Not even an email or a phone call to say that they would be coming back to investigate further. I work in the service industry and have to say I think this level of support is a joke.
- Verified purchase
Annoyed / Disappointed / In trouble with my wife for not doing required research
Our pool is fairly clean the main issue is sand on the bottom. Difficult to remove as we have a cartridge filter and cant run to backwash so if we try and vacuum sand out it just goes through the filter system back into the pool. Purchased this unit based on advice from pool-shop. Made it very clear (via email so it was in writing) what my requirements were and that having the sand removed was the main reason for purchasing. We have had the unit for several weeks now so in summary make the following observations.
- Easy to assembl...
- Verified purchase
Does not do a good job of cleaning our pool
We originally chose to purchase a different model that had great reviews, but received an email from the retailer to offer this later and greater model at no extra charge. We now wish we had followed through with our original order. We don’t have a large pool and this machine spends most of the time stirring up the water and leaves the floor just as dirty. We spend more time cleaning up after it....not fit for purpose in our opinion! Our old suction cleaner did a much better job.
- Verified purchase
Fantastic little unit
Bought this after my old vacuum started falling apart. Local pool shop had suggested getting a robot for over two years so I thought I may as well bite the bullet and get one.
Got the Tx35 home, chucked it in the pool, and nothing. Completely dead. Pool shop ordered me another and after 4 days I was ready to chuck the replacement in.
No tricks, just plugged in it and turned it on and it took off like a champion. Cleaned steps that had rarely been touched by the old vacuum, and scrubbed the waterline like there was no tomorrow.
Fi...rst clean of the on board basket was an eye opener. Had picked up things that I would never have known were in the pool. Ten years worth of rubbish, slurry and random trash. Extremely impressed. I try to run it everyday for a few hours to keep pulling the crap out of the concrete and now the pool is a colour that I haven't seen for a long time. Great result in my opinion. I definetely recommend the Tx35. It's a ripper!
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Questions & Answers
Hi I have the Santorini fiberglass pool from Buccaneer pools (6m x 3.6m) 1.1m deep to 1.7m deep with a wide-entry circular steps and a long 6m bench. I was wondering if the TX35 is the best Zodiac cleaner for this type of pool. The cleaner needs to be able to clean the steps.
Any advise would be appreciated.
My TX35 climbs walls and gets onto steps/bench (I have a semicircular 2.5x1.5m bench/steps) but before I put it in I brush/swish any debris away from corners. NB the accessing of steps with TX35 is random and if you want to be sure steps are cleaned you need to upgrade to far more expensive programable/memory learning models. I have had mine for several months and don't recall steps/bench not being cleaned - not bad for under a $K. The shop I bought mine from offered a week free trial with their shop display model, no obligations.
Our unit goes on for 5 to 10 minutes then stops and needs to be restarted.. any guidance appreciated?
Sorry have no idea I would just take it back as there must be a fault in it. This will be the last answer I will be giving unless I get some sort of incentive to do , they should have their own technical staff to answer problems with these cleaners
Hi DWD, Can you please call us on 1300 763 021, we can help you from there. Our Team will assist you. Thanks!
Thank you Lincoln, Zodiac do have many Customer Care members and we help them from our Care Line. We do address these issues as much as possible online, however, we like to speak to our Customers in person to help them. This is a public forum and people like yourself can choose to help fellow members or else we will reply. Thanks.
I was looking at purchasing the Zodiac TX35 this week, after reading the below pros and cons, can anyone kindly give me some direction on a good (value for money, sweet spot) robotic cleaner please?
Hey I've only had my TX35 for a month or so now but it seems to work really well clean all of the pool and about half the price of some of the other units, sometimes I will give it a second run just to get the odd leaf out that it may miss. over all good value for the price and it even scrubs the tiles at the water line ( use to have to do this myself by hand ) good luck with your choice.
I returned mine because it could not collect silt and the like - it will collect leaves and nettles but no dirt and silt. This unit costs $1420.00, so very disappointed.
I am about to purchase a different brand and have seen it clean my pool in half the time. It costs another $400.00 but it works very well. I just cannot recall the brand until I go to purchase it.
I have been using my TX35 for a couple of months and I am happy with it. One of the con you read is that it will not climb the wall. First try it only climbed half way up the wall. The pool had not been cleaned for months and the wall s were grimy.By the end of the two hour cycle it was cleaning the water line without a miss. If you are having silt problems you have to buy the optional fine filter.I paid $960.00 for mine and the nearest equivalent was $1800.00. I am very happy with mine.
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