Poor value for money
Required to clean small vinyl circular pool, dust and occasional leaves. First purchased 2 years ago and initially did a good job, but after 1 year noticed it would only clean half the pool. Lately it has stopped working for long periods. Filter is thoroughly cleaned after each use.
Purchased in September 2018 for A$1,400.00.
Zodiac fluidra stood by their product
Between taking photos and first open inspection on my house sale the pool robot stopped working. I have a lot of leaves in the pool at this time of year and I really needed the Zodiac fixed asap. The pool shops were no help and gave me the run around. I approached Zodiac customer care and they worked hard to get a solution in a short time frame. Followed up and rang back when they said they would. Thanks, I appreciate it.
Waste of money
The pool cleaner is good at getting leaves and debris from the pool but struggles to climb vertically above 5ft in depth.usually it has to do two 2.5 hr shifts to clean your pool
Purchased in January 2020 for A$1,100.00.
Broke one month outside of warranty
Did an ok job - always had to follow it up with a sweep and a brush myself. One month after warranty it refuses to work. Zodiac support not interested and fobbing me off to the local pool dealer. If they only last two years then $550/year is expensive for what it is.
Purchased in December 2017 for A$1,100.00.
Have always had a robot cleaner. My first one an Astral Max 3 died and I wasn’t going to spend anymore money on it. Bought the TX35 from my local pool shop today. The pool was filthy , full of leaves and dust. The Tx35 did an amazing job, pool is now very clean. Frustrating to watch as it misses plenty on the first pass but gets there eventually. I think the caddy that comes with it is handy and my first impression is that it was a great buy.
Purchased in May 2020 for A$1,100.00.
Does an average cleaning job.
Was hoping to replace the need to manual vacuum but i still need to do this. Goes over debris many times before it picks it up. Frustrating to watch it just go straight over debris and not pick it up.Dissapointed for the price i paid. Would not buy again
Not fit for purpose
The TX35 is compact and does climb the walls, but does not like the steps and does not clean the whole pool, even after running it for over 10 hours. Zodiac admitted on the phone that it was possible and I should be realistic about it. This does not sound right, especially not for around $1,000. They should also offer the choice of which kind of debris basked the client needs rather than try to sell the other one as an add on. The shop I bought if from (BPPE) refuses to refund the money but also agreed that had I purchased a Zodiac product (Bar...acuda) from Bunnings, they would have done so without fuss. The only suggestion I got was that I might be able to get an upgrade to a better robot cleaner but I have to pay for it. Unfortunately I might have to get help from my Credit Card provider and/or from the relevant Government department.
Purchased in November 2019 for A$1,000.00.
Works really well in Pebblecrete Pool
Great for gum nuts, leaves and other debris. The optional fine filter basket is also great for removing dust from nearby building site and dead algae.
It has jammed up a few times but always easy to fix and get going again.
I just wish it could be programmed to come on each day.
Purchased in September 2018 for A$850.00.
The cleaner and cable are unobtrusive, easy to put in and out of the pool, and store.
We have low levels of leaf load however being a white fibreglass pool, debris and dirt shows up.
The unit can partially climb walls, however is not able to make it onto steps or ledges.
It is absolutely useless at removing dirt and fine particles. Also told by the pool shop to buy another basket with finer lining for another $70 but advised unless I have leaves in the basket the dirt will not be held. (I know).
It’s disappointing as the decision to spend extr...
Purchased in February 2019 for A$1,000.00.
Did I purchase the correct machine?
Purchased this recommended model for my newly painted epoxy concrete pool from local agent. However when I clean the basket there are small flecks and particles of the new paint. I’m now told by the pool painter this is not the right cleaner for an epoxy painted concrete pool? Is he correct? Thank you
Purchased in July 2019.
No brown dust on bottom of pool
Initially disappointed to see fine brown dust left behind. With trial and error, I discovered that if I ran the filter at the same time, no brown residue! Pool is sparkling clean now.
Purchased in February 2019 for A$900.00.
Unit was 'Okay' should have spent a little extra for a better robot.
Worked 'okay' for amount 9 months before the driver jammed up. Never got full pool coverage even after leaving it in all day. Unit struggled to pick up leaves unless they where precisely under the middle of it. Never cleaned the steps and struggled to climb the walls.
Purchased in September 2018.
Nice Low End Robo
I've owned the TX35 for just over a year now. I was immediately impressed with how well this unit cleaned my 14m pebblecrete lap pool - I trialled more expensive (and MUCH LARGER) cleaners that didn't seem to perform any better than the light weight, easy to handle TX35. After giving rave reviews to all my friends all through last year, the unit started having issues just prior to Xmas (stopping unexplainably, spending a lot of time in reverse, doing 'cartwheels', getting stuck in places it never used to get stuck, etc, etc).
At the time I thou...
Purchased in January 2018.
Will not clean whole pool.
I trialed this unit, and it was not good. It would get to the surface of the pool when doing the walls, jet the water out filling with air, then slowly sink back down. It would lose its position when it did this so any algorithm it uses is useless. For this reason, it wouldn't cover the whole pool and This was only a small pool.
Great Pool Cleaner - Why did I persist with suction cleaners for so long??
This is first robotic cleaner after 20 years with numerous suction cleaners. So far, after 5 weeks, it is fantastic. Scoops up long strands from palm fronds as well as large and small leaves, simple clean of basket and caddy included keeps it all tidy and easy to wheel out of the way. I turn the pool filter on half way through to clean any dirt it stirs up and pool is clean as a whistle in 2 1/2 hrs. For under $1K including caddy great buy. Very happy so far.
Cleans O.K. But needs replacement parts after one summer.
We have been happy with the performance to date. Unfortunately, the tracks need replacing after one summer of use twice a week. I would have expected a bit more use. Especially if it will cost fifty dollars a season to replace the tracks.
As I have just had surgery on my leg, vacuuming the pool is not the best option at the moment.
Just doesn’t seem to work
I purchased this unit with a new pool less than 3 months ago. It doesn’t go up walls. Runs for a few minutes on the bottom then stops. Get 3 blinking lights on the info light. Turn it off then on again and same thing. Tried troubleshooting. Picks up sand / dirt and does a good job...just doesn’t run for more than three minutes at a time. Troubleshooting in the manual is useless, no info re what blinking light sequence means, what the actual cycle time is etc.
Hoping customer care on here can offer advice
great pool cleaner
picks up all but long strips from palm trees, but seems to do a good job only in for a couple of times per week, does bottom , sides and up to water line, great cleaner suction cleaner always blocking up and replacing parts all the time, Very easy to put in pool and take out also easy to clean
Frustrating - better of manually cleaning
So far - I think we will be better off with a suction cleaner as this does not pick up anything small. Zodiac say you can buy a finer weave basket 100 micro instead of the supplied 200 micro, but why don't they provide the finer basket to start with, something that will do the job right the first time.
Not happy and would prefer something better
- Verified purchase
This cleaner has proved to be great value for the money
I have used the TX35 three times, the first time it had trouble climbing the walls but the pool had not been cleaned for several months.The second time it had no difficulty climbing the wall to the water line and picked up leaves about 2 cm long and striped palm leaves up to about 12 cm long as well as a fine white algae. Cleaning of the basket was simple and fast. The TX35 did get caught in the corner of the pool on one occasion.
Questions & Answers
Help. I purchased a TX35 today and was assembling the caddy. Unfortunately I put the clips in before the wheel axle and now can't get the clips out. Any suggestions please.
my tx is stuck in the deep end and does not make its way to the shallow end to clean the whole pool. It seems stuck to cleaning only a small portion of the pool. Can I do something about this? It is a fiberglass pool with a sort of sudden level dip where it becomes deep. 8 x 4m and about 60Liters.
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