Reviewer Photos & Videos
Poor form! Delivery man turned back and went home!!
Package was scheduled for delivery today, stayed at home but the ETA for the delivery got later and later throughout the day...
By 3:30pm the driver had 9 packages left to deliver, but then stopped and returned back to the depot!!
Called to ask and there wasn't any reason why, so basically wasted my day waiting for nothing!
Don't get your hopes up that you will get your package from these jokers!
I am a new customer and was provided with a fantastic service experience from the Customer Service Consultant through to the Courier Driver pickup and drop off. The Customer Service Consultant took time with my booking and provided great service. The Courier Driver was attentive and expedient in delivering the items and returning items to our premises. Zoom2u is so reasonably priced, I am very happy with the service they provided. I will definitely book Zoom2u in the future.
- Verified customer
Uber style pick up and delivery - Amazing!
I had a walker and shower chair to be collected and delivered to me at home. I was able to get these items on the same day as I requested - could pick delivery time. Then able to track what was happening. Quick, efficient, very reasonable cost.
Rina was fantastic.
Yet again, another excellent transaction with Zoom2u.
So quick, efficient & the information is completely transparent & live.
I made a booking today, which actually didn't suit the requirement I had. I contacted 'Rina' who was on the live chat.
She quickly sorted out my booking, and swapped it to a '3 hour' delivery.
Such a seamless process.
Timely and trustworthy delivery
Tracking was easily supplied by the driver. Driver arrived on time and was friendly and accomodating. I will definitely use this service again and recommend to anyone with heavy packages
My first experience was incredible.
The service pace and no problems attitude was the best I’ve had in months. My packages were picked and delivered with such ease and grece, I will be using over and over and recommending to everyone. Thank you
Prompt and friendly service.
Made a late booking and was pleasantly surprised that the delivery arrived earlier than expected.
Will definitely use this service again - compared to others far superior, and competitive base prices. 10/10.
- Verified customer
Price was a little high, but made it up in service
Hassle free pick up and delivery. ETA changed a few times, however they delivered earlier than expected. Gold Coast to Brisbane - booked at 11am to have it delivered same day by 5pm. It was picked up at 11:25am and delivered by 12:45pm. It did cost a whopping $168 for a small box weighing about 500g, but that seemed to be a competitive quoted price at the time of booking. Will definitely continue to use Zoom2u.
Fastest courier in Brisbane!
With only 4 hours to closing time, Zoom-to-you couriers collected our parcel from the bay side of Brisbane and delivered our parcel in 1 hour! Fantastic service. Will definitely use them again! Well done!
So quick so easy!
Last night at 6 pm I sat at my computer and booked a courier to deliver an 18 kilo box to the other side of Melbourne - I arrange for pick up at 8 AM he was there at 8 AM it was delivered at 8:27. Really impressed with the service you can track and deliver no hassles whatsoever. Totally recommend these guys!
Communication and ETA excellent
Fantastic quote for 3 heavy packages to pick-up from seller and deliver to my door. Friendly and precise communication straight off the bat. Always kept up to date with ETA. All arrived together in great condition.
Smooth Professional and Hassle Free. Will use again.
Needed a pick up from a friend's coz of lockdown. Found these guys to have the best prices and same day service. They SMSed my friend ahead of pick up, and informed me of their movements from pick up to drop off. There wasn't even a fuss about the items not being packed "to specs" as other couriers demanded. Fuss free pick up and drop off. Love it. Reasonably cheap prices. Happy it went so smoothly. Will definitely use again.
Outstanding courier service!
Fantastic courier service! Very helpful online staff and reasonable prices. Good email and text communication. Item was delivered as estimated and in good condition. Will definitely use again in the future.
Excellent prompt service will definitely use again
Was very happy on how easy it was to organise a courier online the Parcel was picked up on the time they said and delivered on time. Delivery driver was pleasant to speak to .
Excellent service and on time with quick response. I had a choice of choosing a driver . 100% recommend
They told me it would be delivered between 12 and 1:30pm and they were spot on.yracking exactly where driver is was good I new how far he was. Had a choice of both calling and sms
They really do Zoom2U!
I needed a medical package picked up within 40 minutes before the business closed and delivered the same evening. Had my package 1.5 hours after I called! Great customer service!
Amazing service and great customer service!
I had a delivery that was needed urgently. My customer service experience with Keith was the best you could get in terms of Friendliness, Urgency, Understanding , and just quality. Thank you for Keith and the Staff at Zoom2u
Perfect Perfect Perfect Best courier in Australia - Hands dowwn
Okay i'll keep this simple for everyone who's looking for another great review from a happy customer:
- Great pricing (extremely competitive)
- Their staff is is very customer service focused
That's it, the two points above already wins first place from other courier service providers.
Fantastic service. Very professional.
Hundred percent satisfied with the service. It was a task undertaken with great professionalism, courtesy and care, from the beginning to the end. They made the booking for me very promptly, driver picked up right in the appointed time, the parcel delivered hours earlier than quoted. Definitely will recommend.
Different. Good different
Used them before - Great comms, in touch with driver and texts the whole trip.
Now I'm using them again - how crazy is this - to pick up a delivery from Couriers Please depot, because they haven't been able to deliver for days.
I wouldn't have booked with CP, but I wasn't the sender.
Better off getting someone who actually delivers the first time.
Questions & Answers
Anyone had experience with Shipping overseas? I am planning to ship my PC from Melbs to The Netherlands.
A4 document door to door deliveries laurieton to brisbane?
Do you transport frieght?
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.