Reviewer Photos & Videos
- Verified customer
Finally a courier service that can be trusted!!! 100% a top service
My go to courier service from now! Great reliable service, easy to use online booking system, absolute reliability!!! Highly recommended! And direct communication with the driver! Bravo!!!!! A winning service
Fast and efficient
I used this company for a work courier. Very reliable and speedy service. I booked an urgent three hour service and it was delivered in time to meet the deadline.
Great service and quick delivery
Peach who took my booking was fantastic to deal with, I was kept up to date with the progress of the delivery and the delivery arrived on time as requested. All round great service, very happy. Will use again.
Package picked up on time, and delivered quickly, fast and efficient service - staff are easy to deal with. Tracking was most helpful and very accurate. Highly recommend this service, thanks
- Verified customer
Finally a reliable and affordable courier! I was able to monitor the couriers approx. time he would collect the package and see in real time when it would be delivered. This functionality is very helpful. Thank you!
Excellent! Fast, helpful and effective!
The package was picked up, with a short delivery time given and the parcel was delivered on time. The tracking information was accurate and helpful and the delivery person kept in touch and went over and beyond. Well recommended!
- Verified customer
A very smooth operation indeed. Pick-up and delivery went like clockwork. Delivery completed well within 3 hours, as promised. Proved to be very efficient and reliable. Will definitely recommend and use again.
Best courier service. Fast & efficient!!
Best courier service. Fast & efficient! I always choose this service to send my urgent parcels. They keep you updated on their location and pick up times. Their prices are decent too!
Package picked up in time and delivered well within the 3 hour time frame.
Tracking Information about package on its way and delivered excellent.
Will use again in the future. Thank you.
This is a fantastic service!
My documents was picked up on time and delivered longer than expected however got to where it needed to be within the deadline. It is a fantastic service and would recommend it.
DHL uses these guys sometimes on busy days
I had a parcel recently after the long weekend get diverted to Zoom2u instead of SHL doing final delivery
but actually had a good experience with these guys, I thought for sure I would have to wait to the following day but the driver showed up the same day DHL handed it over to them and arrived around 11am, he also rang my mobile to let him in my building as the buzzers were broken
I can't get most couriers and auspost to ring the buzzers let alone call me so I was pretty impressed, won't be scared if I ever get a parcel through these guys again
have been with the same courier service for my agency for years. However they recently changed hands and their service has gone down hill so i have been looking for a new courier service. I tried Zoom2U for the first time this week - and it will be the last. Basically I needed to get 3 packages picked up from one place and delivered to my office which was around a 10km distance. They picked it up ok...but then were unable to deliver it until around 36 hours later - and only after many calls demanding for my package! The worse part is i nee...ded this package to take on a flight at 4pm that first day - which they knew - and didn't care. I even begged them to tell me where the courier was and I would drive to him myself and pick them up! Bottom line - never again.
- Verified customer
Had been dealing with another courier company (Couriers Please) who were incompetent and couldn't carry out the task they agreed to do. Enter Zoom2u and Aaron - job was completed within 2 hours, no hassels, no issues. Communication was perfect and could not fault the service. We will be back.
Worst carrier ever!
I booked a job with Zoom2u and from the start had problems. Their site kept on saying I didn’t pay so I used 3 different cards all of which the money was removed. Then they wanted outrageous conditions for the pick up which were impossible for me as I live in another state. I was so frustrated I cancelled the job and went with someone else who were fantastic. The money took a few weeks to be reimbursed even the amounts that were removed from the 2 extra cards. I found the people rude and not helpful.
Great personal service.
The tracking info said the item would arrive at 13:29 in fact it got here much earlier and my husband wasn't available to help. Otherwise it was all good. Thank you
The courier arrived at the agreed time. He introduced himself and was very personable and well-spoken. Loaded quickly and consignment was delivered within 30 minutes. Would be happy to use them again.
First time user. Very impressed. Easy process. Very good communication.
Would highly recommend. Easy to get quote, quick and efficient communication. Very good price point. Picked up on day requested and helpful tracking information kept me up to date. Delivered in reasonable time frame.
Very fast service
Used them for the first time. No hassle, person called me prior, came to pick up the parcel and delivered it in 30 min. For emergency situations, they should be used. Though, they charge accordingly. More expensive than others. But it's worth it. Hope the service is like this every time.
Great Service No Accountability
Driver delivered pelmet took item out of truck, then asked help to carry it. Asked receiver to sign for even though it was broken. Claim refused as was signed for.
Great service and very reasonable rate
The item was delivered on time and delivery staff were fantastic, the item was large and heavy but they remained calm and worked efficiently to ensure a smooth delivery in good condition. Would definitely recommend.
Questions & Answers
Anyone had experience with Shipping overseas? I am planning to ship my PC from Melbs to The Netherlands.
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