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Zoom2u
4.8 from 675 reviews · View Statistics

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Leon

LeonCentral Highlands and Goldfields, VIC

Do not use late in the day!

published

Do not be fooled by their pick-up times - they hold the right to not pick-up until just before the delivery time! If your company has a closing time this will need to be the delivery time. They Promise pick-up before the company closes but don't get there and still charge you!!!

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Sendle

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A waste of time

published

Trying to get a quote and then find out 8 hours later it was deactivated without reason, no help bar that works. a complete waste of my time. not recommended.

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Sev

SevSydney, NSW

  • 6 reviews
  • 1 like

Poor form! Delivery man turned back and went home!!

published

Package was scheduled for delivery today, stayed at home but the ETA for the delivery got later and later throughout the day...
By 3:30pm the driver had 9 packages left to deliver, but then stopped and returned back to the depot!!

Called to ask and there wasn't any reason why, so basically wasted my day waiting for nothing!

Don't get your hopes up that you will get your package from these jokers!

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Amanda

AmandaSydney, NSW

  • 2 reviews

Very disappointing

published
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Enigma26

Enigma26adelaide

  • 22 reviews
  • 45 likes

Worst carrier ever!

published

I booked a job with Zoom2u and from the start had problems. Their site kept on saying I didn’t pay so I used 3 different cards all of which the money was removed. Then they wanted outrageous conditions for the pick up which were impossible for me as I live in another state. I was so frustrated I cancelled the job and went with someone else who were fantastic. The money took a few weeks to be reimbursed even the amounts that were removed from the 2 extra cards. I found the people rude and not helpful.

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1 comment
Zoom2u
Steve O.Zoom2u
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Dr Lara

Dr LaraGLEBE

  • 3 reviews
  • 3 likes
  • Verified customer

Beware - paying extra for a faster delivery time is not a guarantee

published
Sender or ReceiverSender
1 comment
Zoom2u
Steve O.Zoom2u

Hello Dr. Lara. We are so sorry that this happened. An email has been sent to you regarding the matter. Thank you.

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Sendle

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Sonya

SonyaAdelaide SA

DISGUSTING SERVICE

published

If you don't continually watch the parcel WILL NOT get picked up in time for delivery. I won't be using them again.

Sender or ReceiverSender
5 comments
Zoom2u
Steve O.Zoom2u
Zoom2u
Steve O.Zoom2u
Sonya
Sonya
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Anon1989

Anon1989Sydbey

Not a positive experience

published
Sender or ReceiverSender
2 comments
Zoom2u
Steve O.Zoom2u
Anon1989
Anon1989
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Didn't even attempt delivery

published

Would have arrived same day but the driver got lost and didn't bother to attempt delivery, marked it as "attempted" and finished his route. CS said they'd "attempt" it again the next day but they just sent it back to the sender, even gave them permission to leave it and they still didn't bother..

Sender or ReceiverReceiver
1 comment
Zoom2u
Steve O.Zoom2u
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Watchdog

WatchdogQueensland

  • Verified customer

Very poor deal for the hardworking drivers = 40% commission deducted NOT 20% as advertised

published
Sender or ReceiverSender
1 comment
Zoom2u
Steve O.Zoom2u
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No respect to the customer.

published

Tracking information for delivery is false. I waited all day at home to receive my parcel, by the time my delivery was due No courier came to my door. Instead I got a message through my tracking delivery notification that "an attempted to delivery was made but no one was home". This is not the first time, and very disappointing.
Either the driver courier or your delivery system ain't honest, creating excuses by failing to deliver services that you are supposed to do as a courier company.

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Disappointed

DisappointedManly

  • 2 reviews
  • 4 likes

Lack of any service

published

Hopeless! Despite promised definite delivery dates and imploring messages left by me about the medical urgency of my delivery over Christmas nothing was heard from them. (Still hasn't.) Had to cancel and use other means.

Sender or ReceiverSender
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Sendle

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Don't use them.

published

The worst. Booked a courier at 9am, received an email confirmation for the booking and notification of the driver who would be collecting. Got a call around 1pm telling me their couriers were at maximum capacity and no orders could be completed for the next two days. Pick up was scheduled at 1:30, and we paid for 'ASAP' delivery. Christmas is a busy time of the year, but you have a customer service and logistics team for a reason - if you're a courier service you damn well notify a customer AT THE TIME THE BOOKING IS MADE that the order can't be fulfilled. Not several hours later, when it's too late to book ANYTHING for the day. Flabbergastingly bad service, do not use them.

Sender or ReceiverSender
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Lars I

Lars ISouth-Eastern Region, NSW

  • 2 reviews
  • 2 likes

Poor interstate experience

published

Order required same-day from Sydney to Melbourne on a Friday. Booked at 1pm, picked up at 4.22pm, delivered at 7.49am on Monday. Backup order sent via Fastway arrived less than 3 hours later, and cost $10 instead of $277.

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Questions & Answers

Adityaman S.

Adityaman S.asked

Anyone had experience with Shipping overseas? I am planning to ship my PC from Melbs to The Netherlands.

No answers
Linda P.

Linda P.asked

A4 document door to door deliveries laurieton to brisbane?

No answers
Mary

Maryasked

Hi
Do you transport frieght?

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Sendle

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