Bad experience ever!
Purchased a car with premium warranty from Zooper car Adelaide. The car has an issue in the first 6 months, and it needs to be fix. Tried to claim it. They said it's not covered. I have to pay it myself.
Read the fine print
Warranty is non transferable.
Buyer beware! I have just sold my 2017 Hyundai Santa Fe which was purchased with a Zooper extended Warranty. This warranty kicks in for 2 years after the manufacturers warranty expires. Even though I have diligently adhered to the terms of this warranty, and now that I have sold my car privately, this Zooper warranty is not transferable to the new owners. My question is why not, is it the car that is covered or is it person driving it. I have asked Stillwell Hyundai to explain to me and give me any logical reason w...
After-sales service is very bad
I bought a Toyota Corolla on 6th March 2020. I started facing issue with the car in the next month only. When I tried contacting the salesperson (Tim Zeccola) he said I am not a technician to help you with. You can get in touch with the service team and get it sorted. Ideally, he was supposed to get me connected with their service department.
This was the response I got when my car was in 3 months warranty period. I was not asking for my money back. I wanted to get a resolution of my problem as I was stuck at my workplace and my car was not ge...
Questions & Answers
I the reversing camera on my Kia Sportage covered under the Zooper policy???
Hi Peter, I don't profess to know 100% the answer to your question, but given my experience with them, I would be very surprised if they do. It really is a useless warranty and I certainly would not r...ecommend it to anyone . Sorry that I can't answer your question 100%, but best if you contact them directly but I think you also will be disappointed with their answer.
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