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zulily

zulily

3.1 from 75 reviews · View Statistics
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Reviews

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splendid
splendidmelbourne
  • 3 reviews
  • 3 likes

Overpriced

published

They pretty much double their prices tO Aussie dollars. Generally Chinese Producs. Sizing runs small and looooong waits Dont bother the seasons over by the time u get product

Product Quality
Shipping
Robyn
RobynSouth East Queensland, QLD
  • 31 reviews
  • 18 likes

Overpriced

published

They have a lot of nice items but you can buy many items cheaper with other sellers. Just check before purchasing. Its a shame as I would love to shop more on zulily as its nice to get such a variety in one place.

Product Quality
Incentivised Review No
Return Claim MadeNo
Sharon H
Sharon HSouth East Queensland, QLD
  • Verified

Excellent service

published

I had previously contacted the Company directly who made these products in the US and was quoted postage fees that nearly equated to 50% of the value on the items I wanted to order....alas I did not proceed with the purchase BUT when I went onto the Zulily website the same items were available at a better price plus I only had to pay AUD$9.95 for the shipping & handling. I placed my order on the 5th January 2021 and was very surprised when Australia Post advised me that the parcel was waiting for collection on 21st January 2021. Would I order from Zulily again - yes most definitely but I would only order items that I knew were of good quality and were made by reputable Companies in the first place.

Product Quality
Shipping
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Claire Allwood
Claire AllwoodSydney
  • 5 reviews
  • 5 likes

A scam?

published

I ordered two lipsticks October last year. A month later I got an email apologising for delays in shipping. Another month later I get a ‘sorry we cannot fulfil your order’ email. Yes I got a refund BUT why did I also get an email excitedly telling me the lipsticks were ‘back in stock!!’. Can’t help thinking they just hang on to your money, earn some interest on investments and then cancel order.

Product Quality
Shipping
Bev3
Bev3Metropolitan Adelaide, SA
  • 3 reviews

Shop a lot on this site

published

Lots to choose from. Some good some bad.
Always a quick answer from their customer team.
Watch the pricing ..a lot of polyester.

Product Quality
Shipping
KE7
KE7South East Queensland, QLD
  • 8 reviews
  • 6 likes
  • Verified

Great experience

published

Great product, exactly as I pictured it and what I wanted after damaging my old bread bin. Prompt delivery with good tracking options. No complaints and will order from them again. Also I was pleased the product came from US and not China.

Product Quality
Shipping
Pissed Off Pete
Pissed Off PeteSouth East Queensland, QLD
  • 2 reviews

Best customer service I have ever encountered!

published

Find it amazing at all the negative reviews! It is one of the best online shopping sites that I have ever dealt with! The ONLY thing is YOU NEED TO BE PATIENT! Sometimes you have to wait quite a long time for your order to arrive as they source their products from all over. But they do eventually arrive and, if something doesn't fit, suit or isn't as described, they will refund in full with no questions asked! I find them wonderful and quite amazing!

Product Quality
Shipping
Susana Sanchez
Susana SanchezCentral Highlands and Goldfields, VIC

Items Lost in Transit

published

I made a purchase to find that after over 4 weeks I still had not received. The AU tracking number did not exist. I tried to rectify this through Australia Post. After reading so many bad reviews I began to worry, however after contacting them, they admitted to their error and refunded me within 2 days. They also offered me store credit, but I think I will stay safe at these unkown times and not purchase from overseas for a while. The shipping cost was not refunded even though they stated in their email I would receive the full amount. I am still waiting for a response.

Shipping
Incentivised Review No
Return Claim MadeNo
archie
archieHunter Region, NSW
  • 2 reviews

Most ridiculous company I have ever dealt with online.

published

My order was placed 2 months ago in April, and am still waiting delivery. The website dishonest, not informing customers of the long wait for orders, instead conveniently blaming the Covid Crisis. Even though supposed to be Australian Company, stock comes from overseas. I have emailed the Co., continually told my order is in transit. Also, cant get refund or cancel my order, can only get a Credit. Seriously, why would any Customer want to order again with their credit, and go through the same Nightmare? Well done Zulily!@@

Shipping
Incentivised Review No
Return Claim MadeNo
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Fran
Fran
  • 2 reviews
  • 1 like
  • Verified

Poor quality and overpriced

published

I was a longtime customer until I purchased a hoodie for $75 only to find exactly the same product on another site for $26. They don’t accept returns. Never again!

Product Quality
Incentivised Review No
Shelly
ShellyGreater Melbourne (Inner), VIC
  • 8 reviews

My favourite online store

published

I love zulily so much, the site is very easy to use and there is a very large selection of items for good prices. I like that there is a new store every day, I always look forward to new items.

Product Quality
Shipping
Nik
Nik
  • 11 reviews
  • 12 likes

It's been two months and no show of my purchase...No response from customer service

published

I wrote to them last week asking where my sandals were, there has been no response. They should be honest and tell us howling it will take for things to get there before we buy them so we know howling we have to wait.

I'm never buying anything from them again. Takes too long.

Shipping
Incentivised Review No
Return Claim MadeNo
juliet walker
juliet walkerPerth, WA
  • 4 reviews
  • 1 like

Very cheap products

published

I have ordered 3 times now from Zulily and always hoped the bad quality was a one off no such luck . I am not going to order anything else from this site a waste of money inferior goods

Product Quality
Shipping
Kezza
KezzaGippsland, VIC
  • 5 reviews
  • 1 like

Love this Company!!!

published

So easy to navigate the Website, great pics of Products, great selection. Amazing quality, sizes recommended on size charts completely accurate!!! Extremely fast delivery. I would not hesitate to recommend them and will definitely keep shopping here.

Product Quality
Shipping
Hope
HopePerth, WA
  • 6 reviews
  • 11 likes

Great Customer service

published

I’m a fan of Zulily, if any problem with my purchases, they answer quick and I get my refund back. No dramas, nice variety of products, although delivery takes longtime to arrive other than that no problems

Product Quality
Incentivised Review No
Product Appearance As advertised
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Read more reviews - page 2

Questions & Answers

Bry L.
Bry L.asked

If I ordered today how long does the purchase items take to get to regional Australia

No answers
Sammy
Sammyasked

HELP ..I'm worried about the sizing guide. I've been burnt before on other sites.
What is the sizings like. I'm a 110 cm hip same as the bust area...I've ordered 1x on tops. Suzanne Bennett? label mainly. Have I chosen the wrong or right sizing? Nervous bcos I'm going broke sending items back. IAlso is US x1 the same as above? I'd really really appreciate your personal experienced opinions
Concerned Aussie. Sammy ❤️

1 answer
KE7
KE7

Sorry, I couldn't help with that I am afraid, I brought a bread bin not clothing. Bread bin was a good size though :)

Tasmyn
Tasmynasked

has anyone bought brand shoes such as puma and are they brand new ?

No answers
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Details

CategoryOnline Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands
Mens / Womens ClothingWomens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes and Exercise & Sport Shoes
Clothing TypeBaby & Toddler, Children, General / Everyday, Maternity Wear, Office / Businesswear, Outdoor / Hiking and Plus Size
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