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zulily

zulily

3.2 from 76 reviews · View Statistics
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Reviews

4.4
13 reviews
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Sharon H
Sharon HSouth East Queensland, QLD
  • Verified

Excellent service

published

I had previously contacted the Company directly who made these products in the US and was quoted postage fees that nearly equated to 50% of the value on the items I wanted to order....alas I did not proceed with the purchase BUT when I went onto the Zulily website the same items were available at a better price plus I only had to pay AUD$9.95 for the shipping & handling. I placed my order on the 5th January 2021 and was very surprised when Australia Post advised me that the parcel was waiting for collection on 21st January 2021. Would I order from Zulily again - yes most definitely but I would only order items that I knew were of good quality and were made by reputable Companies in the first place.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Bev3
Bev3Metropolitan Adelaide, SA
  • 3 reviews

Shop a lot on this site

published

Lots to choose from. Some good some bad.
Always a quick answer from their customer team.
Watch the pricing ..a lot of polyester.

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
KE7
KE7South East Queensland, QLD
  • 8 reviews
  • 6 likes
  • Verified

Great experience

published

Great product, exactly as I pictured it and what I wanted after damaging my old bread bin. Prompt delivery with good tracking options. No complaints and will order from them again. Also I was pleased the product came from US and not China.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Pissed Off Pete
Pissed Off PeteSouth East Queensland, QLD
  • 2 reviews

Best customer service I have ever encountered!

published

Find it amazing at all the negative reviews! It is one of the best online shopping sites that I have ever dealt with! The ONLY thing is YOU NEED TO BE PATIENT! Sometimes you have to wait quite a long time for your order to arrive as they source their products from all over. But they do eventually arrive and, if something doesn't fit, suit or isn't as described, they will refund in full with no questions asked! I find them wonderful and quite amazing!

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Product Appearance As advertised
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Shelly
ShellyGreater Melbourne (Inner), VIC
  • 8 reviews

My favourite online store

published

I love zulily so much, the site is very easy to use and there is a very large selection of items for good prices. I like that there is a new store every day, I always look forward to new items.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Kezza
KezzaGippsland, VIC
  • 5 reviews
  • 1 like

Love this Company!!!

published

So easy to navigate the Website, great pics of Products, great selection. Amazing quality, sizes recommended on size charts completely accurate!!! Extremely fast delivery. I would not hesitate to recommend them and will definitely keep shopping here.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Hope
HopePerth, WA
  • 6 reviews
  • 11 likes

Great Customer service

published

I’m a fan of Zulily, if any problem with my purchases, they answer quick and I get my refund back. No dramas, nice variety of products, although delivery takes longtime to arrive other than that no problems

Product Quality
4/5
Incentivised Review No
Product Appearance As advertised
Marilyn C
Marilyn CMetropolitan Adelaide, SA
  • 4 reviews
  • 1 like

The best shopping online

published

I have been buying from Zulily for years. Love their tunics! Note though, that there is a size chart for every item of clothing as sometimes it changes. I have my chest, waist and thigh measurements written down so I can check them. I have found the quality to be high, and if the clothes have to be sent from Asia the site tells you how many days it will take. Well worth the wait for me as I receive many compliments even from nice strangers.
If you don't like what you've received send them an email and they'll have the refund in your bank really quickly.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
mickey
mickeyGreater Melbourne (Outer), VIC
  • 6 reviews
  • 6 likes

Still waiting..? Resolved

published

*** RESOLVED ***
I ordered an item early in November, paid with shipping via Paypal.
Received a message it was not going to be shipped by the OEM vendor, as zulily had not allowed sufficient shipping charges. The tracking link was blank.
Emailed zulily to ask how they would rectify... no answer.

[___ deleted critical text.___]

AND IT ARRIVED ! - I take back my words... their communication could be a lot better, but to their credit, the item arrived intact. Thanks Zulily.

Product Quality
4/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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  • Verified

Best jeggings ever!! Love Zulily

published

Zulily has the easiest website to navigate. The fit is firm but extremely comfortable and have good stretch. I’m very happy with the quality of All my Zulily clothes. I don’t shop anywhere else online.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Helena Jansa
Helena JansaAU
  • 5 reviews
  • 2 likes

Very bad quality and way to small

published

Today I received a charcoal ruffle sleeve sweater size XL as I ordered.
BUT: quality very cheap look and the size way to small to be XL. MAYBE a MD.
Not a happy at all.

Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
londoner
londonerSouth East Queensland, QLD
  • 11 reviews
  • 4 likes

Great customer service

published

I have been buying items through Zulily for a number of years now. I love the variety of items and that it gives me access to fashion that would be difficult to source in Australia at usually very good prices. The few times that I have had issues, customer service have been in touch quickly and provided a resolution that exceeded my expectations. In fact, customer service is second to none across my extensive on-line shopping experience.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Product Appearance As advertised
Underwear Shops & Brands

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Di1971
Di1971South Australia
  • 2 reviews
  • Verified

A smooth easy transaction

published

First time buying from zulily ,Great products , tracking was easy to follow and accurate ,products were exactly as advertised. Great quality ,great packaging .i would definitely buy again from Zulily. One happy shopper

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised

Questions & Answers

Bry L.
Bry L.asked

If I ordered today how long does the purchase items take to get to regional Australia

No answers
Sammy
Sammyasked

HELP ..I'm worried about the sizing guide. I've been burnt before on other sites.
What is the sizings like. I'm a 110 cm hip same as the bust area...I've ordered 1x on tops. Suzanne Bennett? label mainly. Have I chosen the wrong or right sizing? Nervous bcos I'm going broke sending items back. IAlso is US x1 the same as above? I'd really really appreciate your personal experienced opinions
Concerned Aussie. Sammy ❤️

1 answer
KE7
KE7

Sorry, I couldn't help with that I am afraid, I brought a bread bin not clothing. Bread bin was a good size though :)

Tasmyn
Tasmynasked

has anyone bought brand shoes such as puma and are they brand new ?

No answers
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Details

CategoryOnline Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands
Mens / Womens ClothingWomens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes and Exercise & Sport Shoes
Clothing TypeBaby & Toddler, Children, General / Everyday, Maternity Wear, Office / Businesswear, Outdoor / Hiking and Plus Size
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