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zulily

zulily

3.2 from 76 reviews · View Statistics
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Reviews

  • Product Quality
    4.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Shipping
    1.0 (1)
  • Product Appearance As advertised (1) · Not as advertised (0)
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Susana Sanchez
Susana SanchezCentral Highlands and Goldfields, VIC

Items Lost in Transit

published

I made a purchase to find that after over 4 weeks I still had not received. The AU tracking number did not exist. I tried to rectify this through Australia Post. After reading so many bad reviews I began to worry, however after contacting them, they admitted to their error and refunded me within 2 days. They also offered me store credit, but I think I will stay safe at these unkown times and not purchase from overseas for a while. The shipping cost was not refunded even though they stated in their email I would receive the full amount. I am still waiting for a response.

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Hope
HopePerth, WA
  • 6 reviews
  • 11 likes

Great Customer service

published

I’m a fan of Zulily, if any problem with my purchases, they answer quick and I get my refund back. No dramas, nice variety of products, although delivery takes longtime to arrive other than that no problems

Product Quality
4/5
Incentivised Review No
Product Appearance As advertised
Fifi
FifiSouth East Queensland, QLD
  • 12 reviews
  • 5 likes

Good company.

published

I really like ZULILY. Bought quite a bit from them. They are based in the United States. If you like UNIQUE things and clothes. They are great. From my dealings, they don't accept RETURNS. When you buy clothes etc. They are in US sizes. So be aware of that. They have a conversion table for sizes most of the time. There is a negative too. It usually takes awhile to arrive. At least a month. I am giving this advice as well. They have a amazing Christmas selection. My advice is to order it when you see it. Don't delay. Christmas sales are throughout the year.

Incentivised Review No
Cat
CatSouth East Queensland, QLD
  • 16 reviews
  • 3 likes

Overall it's been goodfor me!

published

I purchased on line, I wanted to add to my order straight after I'd placed it. I didn't want to be hit with another shipping fee! So I called, spoke to an American lady, which was nice-she was really polite, said it was too late...I was sus about that, yet the woman gave me free shipping for my next order-so I was really grateful.
They move their products really fast, so alot of people must be happy! I know my items will take weeks to deliver, I'm always a bit anxious with online shopping. Fingers crossed my next review will be positive. I just hope this helps witha few points I learnt. I contacted them@zulily Australia
1-800-727-962

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It’s a bit hit and miss. Some products are excellent and some don’t fit the description too well but

published

On line
Straight forward
As agreed.

I have not been offered a reward but am willing to accept 1

tmqld4390
tmqld4390AU
  • 6 reviews
  • 5 likes

Havent had a bad experience yet.

published

Questions & Answers

Bry L.
Bry L.asked

If I ordered today how long does the purchase items take to get to regional Australia

No answers
Sammy
Sammyasked

HELP ..I'm worried about the sizing guide. I've been burnt before on other sites.
What is the sizings like. I'm a 110 cm hip same as the bust area...I've ordered 1x on tops. Suzanne Bennett? label mainly. Have I chosen the wrong or right sizing? Nervous bcos I'm going broke sending items back. IAlso is US x1 the same as above? I'd really really appreciate your personal experienced opinions
Concerned Aussie. Sammy ❤️

1 answer
KE7
KE7

Sorry, I couldn't help with that I am afraid, I brought a bread bin not clothing. Bread bin was a good size though :)

Tasmyn
Tasmynasked

has anyone bought brand shoes such as puma and are they brand new ?

No answers
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Details

CategoryOnline Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands
Mens / Womens ClothingWomens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes and Exercise & Sport Shoes
Clothing TypeBaby & Toddler, Children, General / Everyday, Maternity Wear, Office / Businesswear, Outdoor / Hiking and Plus Size
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