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Zurich Life Cover

Zurich Life Cover

1.8 from 6 reviews · View Statistics



6 reviews
  • Value for Money
    1.0 (1)
  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
  • Claim ApprovedYes (1) · No (0)
Matt B

Matt BCentral Highlands and Goldfields, VIC

  • 2 reviews

If you have a policy cancel it !

Value for Money
Customer Service
Incentivised ReviewNo
Claim MadeYes
Claim ApprovedYes
See all answers

11/2 hours 4 transfers to another team member, but still unable to answer a simple question

Insurance claim madeNo


Cannot cancel the policy


I have had multiple contact with Zurich over the last month trying to cancel my policy. I have cancelled my payments through the bank (after contacting Zurich), have sent them a formal letter requesting cancellation with all information they required. I have since received a bill for this month's premium (as the direct debit didn't work) and cannot get confirmation from anyone that the policy has been cancelled. Not very impressed, I'm definitely not regretting moving to another insurer if this is how they handle cancellations.

Insurance claim madeNo
Life Insurance

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Steve Webb

Steve WebbCentral Coast NSW

  • 3 reviews

What the ????????????


I receive a 6 monthly premium notice for $185,220 life insurance, they want a total of A$541.17.
I ring customer service and ask for quote to decrease to $150,000 - they unable to do over telephone so they post me a quote - $629.66 for 6 month premium for $150,000 life insurance?? I ask why it is so very overly priced and had they forgotten I am non smoker since January 2004, I remembered filling out form some time ago, the customer service lady's response was that claim was refused back in 2007 - who are Zurich and what do they stand for??????

To All Aussie Battlers - Please dont get caught up with zurich insurance

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