Reviewer Photos & Videos
Happy with the mattress. Recommended!
This mattress is a bit on the firm side but still reasonably comfortable. Support is excellent. Weaker on side so can't really sit at the edge. This is a bit annoying but no issue at all sleeping on side. Fabric and materials feel luxurious and certainly giving the impression of a mattress way more expensive than its price.
Longevity wise is quite acceptable. I have had the mattress for 4 years now. Recently realised it has dip a bit around my waist area after I purchased a new one and had the opportunity to see them side by side. Otherwise wo...uldn't have noticed. The dip was measured to around 15mm, which is very good even when compared to expensive mattresses which I previously owned. For mattresses with thick foam you will always get some dip even with the biggest brands and top models. It is just the way it is for pillow top mattresses. Overall I'm very happy with this purchase and would highly recommend it.
Purchased in May 2016 for $369.00.
Great for girlfriend 60kg, horrible for me 85kg
This mattress seemed so great after 2 weeks I decided to buy another for the guest room.
I've had it for a year now, and am now replacing it.
The problem is that after a short time it starts saying so severely on my side that I end up in horrible pain after 2 hours. I'm only 30, no real back issues. Rotating the mattress to my girlfriend's side helps for maybe a week, but never really recovers. At 85kg, I don't consider myself that heavy.
Great mattress for those around 60kg, anyone weighing more will regret their purchase a short time after thinking it's the best
Purchased in April 2019 at eBay for $240.00.
Went from Cloud 9 down to Hell
This mattress was fantastic to begin with. What a bargain at $300. The only complaint in the first 18months would be the heat that it retains. Including when you're not even on it.
My hubby and I are not big people but with the sagging that came and the huge mountain in the middle of the mattress, you'd think we were on a larger build. With the sagging came extremely sore backs and an added extra for me, my hips too.
After 3 years, I've bitten the bullet and spent $2200 on a 100% latex mattress. It works out to be the same cost. Being latex , i don't need to worry for another 20 years.
Purchased in January 2017 at EBAY for $300.00.
Great for 6 months, then the real mattress sets in, buyer beware!
I was initially ecstatic to receive a mattress at this price and quality.
When opening the mattress it was great, the first few months were comfortable with no complaints.
Then the problems set in, sags in place where myself (81kg) and my partner (67kg) sleep, this weight should not create a dip or sag this early.
1 year in and the mattress looks sagged and completely uncomfortable (waking up with aches, hip pains)
I contacted their warranty team regarding the 10 year warranty. It is rubbish, they ask you to take ridiculous photos to prove...the sag or dip in the mattress. I have since provided the photos with no response. AVOID AT ALL COSTS! Save up an extra few hundred and get something more stable with authentic materials, this is made from very cheap materials that won't last.
Purchased in February 2019 at eBay for $350.00.
Third mattress, still happy as ever
I've purchased 3 ZZZ mattresses so far, including the older version of their black label and the new version. The new one certainly gives a much more premium vibe, but essentially they all seem to deliver the same comfort and support. ZZZ makes really good mattresses, even without considering their amazingly cheap price. When price is considered, this purchase is a no brainer. I am very happy with all 3 mattresses, all giving superb sleep and after years still seem very durable. Will not hesitate to buy more in future if need arises.
Purchased in September 2018.
Don't buy on positive review
Saw the review and brought it. It's more than 3 weeks but the experience is horrondous. It is not stiff for a back sleeper and the mattress has gone than at the place where we normally sleep .
Purchased in July 2020 at eBay for $300.00.
Best sleep ever!
I was so nervous buying this online without trying it out, it arrived in a box which added to my anxiety. I let it expand out, took around 10hrs to get to full size. The mattress is amazing, super comfortable, I'm a back & side sleeper & have found I have the deepest sleeps & quite detailed dreams - must be relaxed! Cannot believe given the price ($320) delivered to my front door in Qld (received 4days after ordering) & the level of quailty is what I would expect on a $5000 mattress, am in the process of seeking a King size one for my friends now! Thankyou look forward to doing business with you again!
Purchased in March 2020 at eBay for $320.00.
This mattress is excellent. !!
Very comfortable. This mattress is very durable and maintained its shape and firmness After used for 2 months. Very thick mattress and could provide good quality of sleep as you would not feel the spring at all! Very good in general.
Purchased in December 2019.
Looks good and thats it
Bought this mattress from ebay. Was ok for first couple of months but didnt take long for ruts to appear where our sleeping patterns are on the bed. Only little comfort i get is when i sleep on the unused surface areas like right against the edge or in the middle.
Left neg feedback on ebay but waddya know its nowhere to be found on their feedback profile.
Rubbish cheap product. Great marketing.
Now looking for a replacement..
Purchased in November 2019 at eBay for $220.00.
Good mattress, surprisingly low price
Took a plunge and purchased a king size Zzz Atelier mattress after reading some very positive reviews on this website. The mattress appears quite sturdy and offers comfortable sleep. Initially it was a bit too soft for me. After contacting their customer support and was offered some suggestions on how to improve my bed slats. Once I have made some changes to my bed slats, the mattress become surprisingly supportive.
I am very happy with most aspects of this mattress. The fabric feels nice, pillow top very comfy, and it offers very good suppor...t during sleep. The one area which I am perhaps less happy about is its weight. It is quite a heavy mattress at 48kg. If your bed is placed right next to the wall, changing bed sheets can be a bit challenging since you will have no access to one side of the bed and moving a heavy mattress can take quite some effort. In terms of longevity, I have been using this mattress on daily basis for about 2 years. So far no sagging or other noticeable issues. For about $300 this mattress offers exceptional value for money. Once thing which many mattress buyers should be aware of is the importance of your bed slats. I didn't realise this myself until I contacted Zzz Atelier and made some changes to my bed slats. Once this was done I was very surprised on how much my mattress improved. It turns out that many online companies nowadays sell low cost bed frames with questionable slat system (which can get you into troubles when it comes to mattress warranties). If you are shopping for a new bed frame, it would be a good idea to contact mattress sellers to find out about slat requirements before making the purchase. This can really save yourself some troubles down the road.
Purchased in November 2017 at eBay for $300.00.
Great mattress after being unsure
Was very unsure on whether to buy this mattress online even after reading all the reviews. I've had it for about 6months now and it's been super comfortable with a nice soft feel. My sister also bought one the other week. The price was a big deciding factor in purchasing and why I was unsure but it's been great and I have no complaints. It even came before the estimated delivery date.
Purchased in April 2019 at eBay for $300.00.
The reviewer stated that an incentive was offered for this review
Started off great for the first year
I purchased this mattress in April 2018 after going through multiple mattresses which all end up with the same sagging issue after some use.
I read all the reviews here and took the plunge.
For the 1st 12 months there were no real issues, I slept comfortably, without back pain or anything.
Around the 12 month mark I started feeling sagging, I would try different positions, rotate myself to different sides each night, to find the same result happen no matter what, eventually getting back pain and restless sleeps. and they have continued since....
Purchased in April 2018 at eBay for $293.00.
After change mattress
We decided to try a zzz atelier bed based on the other reviews here, and the fact that in the past I haven't been able to sleep for more than 4-5 hours at a time and waking up feeling like I had been run over by a truck. I am by nature a skeptic, not wanting to believe ads and doing my own research is much more important than just taking some ad at it's face value. We have now had the bed for a little over 2 years now and I can say that I'm up to about 6.5 - 8 hours of sleep daily. In term of the durability, I'm a 90kg and wife is 60kg, and the mattress is still going strong after 2 years. Overall, the bed went together nicely and I definitely have not regret on the purchase.
Purchased in December 2017.
Initially thought the mattress was good and we bought it based on all the good reviews online (which now seem questionable) however only a few months after purchasing, having sagging areas and back pains. These are a lot cheaper than the others so I understand the risk, but paying a few hundred for something that doesn't even last a year is ridiculous.
Purchased in April 2019 for $350.00.
- Chiropedic Black Label Queen
- Verified purchase
Low grade cheap mattress.
Very poor quality mattress. Mattress is too soft. Gives me back sores every morning. The height of mattress is not 34 cm but barely close to 29 cm. Size is also too small.
Purchased at eBay for $278.00.
Needed a mattress that was not too expensive. It arrived early and the box was damaged ( had a hole in the side). Not what I expected as it was in a roll! ( I expected a rectangular mattress ) Unpackaged it and it was thin ( not like the pictures). However once the outer plastic covering was ruptured it was a race to remove it as the mattress started inflating. I was blown away as within minutes it was as the picture showed. Have been sleeping on it for a couple of months and can't complain. Very comfortable. I'm 6 foot and fit easily within th...e dimensions. The mattress has kept its shape ( no sagging) I also bought an Artiss Folding Bed Frame which arrived at the same time. Awesome!! No assembly needed!!! No screws, no allen keys. Very pleased with both
Purchased in August 2019 at eBay for $220.00.
Such a great, comfortable medium to firm mattress with plush top. Very happy with our purchase.
No sagging after 5 months constant use
Have since bought 2 more of the same mattresses because we are so impressed.
Excellent value for money. Both our sons are sleeping much better now.
Purchased in May 2019 at Zzz Atelier for $270.00.
Super Comfortable - Really Happy
Fast Postage and a terrific price. This mattress is spacious and super comfortable. The bolts and fittings are of good quality (better than others I have purchased online). The style of the bed is great (for the price). I have slept well since unpacking and taking the full 34 hours to allow it to expand. Make sure you read that bit on the plastic cover! Highly recommend compared to expensive items in retail stores. Thanks.
Purchased in August 2019 at Zzz Atelier Outlet - Ebay.com.au for $359.00.
Good customer service
Bought one of these after trying one as a guest bed, and was surprised at how comfortable it was. After a short while I had a sagging problem with the mattress and initially believed it was not suitable to support my (110kg weight). I spoke to ZZZ support and accept their view that it is most likely the bed base that has resulted in the sagging. With an appropriate bed base, I think it could be a great mattress. They also resolved the issue promptly, politely and to my satisfaction.
Though I am not longer using the mattress (because I replaced...it during the time I had the issue) I appreciate what the company is doing bringing comfortable and supportive mattresses to people for rock bottom prices. I think ZZZ will change a lot of people's lives for the better.
Purchased in July 2019 at Zzz atilier outlet store for $280.00.
I was very wary about buying a mattress in a box online as I've read very mixed review on them. After doing a lot of research I've decided to take my chance on atelier's mattress as they are of very affordable price, with a backup plan that I could use it as a guest mattress if it doesn't work out suitable for me.
I must say that the mattress not only exceed my expectations, but it is by far one of the best mattress I've slept on. This mattress is soft and comfortable on top, but it also supportive at the spring layer so I don't completely sin...k into the mattress. I would rate the mattress firmness at medium firm, slightly towards the firm side. The zoning of the mattress also suits me and my wife very well as it supported different part of our body very well. I initially thought the wife wouldn't like this as she always prefers a soft/ plush mattress, where I prefer a little firmer one. To my surprise she thinks this mattress is great too and we both now found a mattress where both of us enjoy sleeping on it! The quality of this mattress would easily comparable to those of $1500 - $2000 in bricks and mortal shop and I only hope that I've found this out much earlier.
Purchased in December 2018 for $335.60.
Questions & Answers
Does it have any smell? How thick is the latex top? Is it made in Australia?
Can you plz tell me how is side support for this mattress
How much for a firm queen mattress please?
|Type||HD Polyurethane Foam, Latex and Pocket Spring||HD Polyurethane Foam, Latex and Pocket Spring||HD Polyurethane Foam, Latex and Pocket Spring||HD Polyurethane Foam, Latex and Pocket Spring|
|Firmness||Medium Firm||Medium Firm||Medium Firm||Medium Firm|
|Thickness||34 cm||34 cm||34 cm||34 cm|
|Manufacturer Warranty||15 year(s)||15 year(s)||15 year(s)||15 year(s)|
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