• 2 reviews
  • 4 answers
  • 2 helpful votes
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Flavour: Beef, Veggies & Macaroni

Upset stomach

1 out of 5, reviewed on Sep 13, 2018

I was given some during dog training yesterday and my small dog loved them. So this morning I went out and bought a packet for him. My husband informed me on my return that our dog had been vomiting whilst I was out.
This afternoon I did another training session as he had perked up, using your food as treats again. After three meatballs were eaten, I noticed the smell of garlic and stopped to read the ingredients, and garlic is listed in the ingredients. My dog was again, sick. I don't understand why garlic would be used in dog food, when there are some claims that it can be toxic for dogs.

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Flavour: Chicken with Vegies & Pasta Roll

Caused my puppy to break out in hives

1 out of 5, reviewed on May 21, 2018

Can you please provide me with a detailed list of ingredients as my puppy got hives from this product. I need to work out what ingredients caused the allergic reaction. Please action this request asap.

Was this review helpful? Yes

Comments
4Legs Official

Hi Taryn, sorry to hear your dog has had a reaction to our product. We have sent you a private message. Thanks, Melissa & the 4Legs Family

Flavour: Chicken with Vegies & Pasta

Roll had horrible green outer

1 out of 5, reviewed on Apr 10, 2018

It’s happened a couple times now.
Roll well in date but has a green outer.
Not happy.
Roll doesn’t smell off but seems ink from label is seeping through.
I hope I’m contacted.

Was this review helpful? Yes

Comments
4Legs Official

Hi Karen, thanks for your feedback. In regards to the discolouration on your roll, the green, grey or light-coloured tinge on the outside of the roll is actually very common and whilst in might app... read more »

Ballina

  • 1 review
  • 1 comment
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Flavour: Gourmet Ready Chicken with Cheese & Parsley

Very sick dog from this

1 out of 5, reviewed on Feb 20, 2018

I'm extreamly distressed seeing my dog vomiting and diarrhoea for days even blood in her stool ,with extreme stomach pains, I'm not sure why this food has upset her this time but I'm concerned that there is a bacteria issue with this batch of food, I have contacted the store where I purchased it, and a vet of course, I am hoping with all my heart my dog recovers from this, date on this batch is the 12/3/18 so it was still in date.

Was this review helpful? Yes

Comments
4Legs Official

Hi Lea, we are deeply concerned to hear about your dog. We need investigate this incident immediately. We need to obtain some additional information from you in order to this. Could you please cont... read more »

I did contact someone in the company , and they were going to investigate the refrigeration at woolies , I got sent a voucher for further dog food , but my dog has to now have a light diet due to h... read more »

Flavour: Lamb, Coconut & Vegies

Upset tummy no good!

1 out of 5, reviewed on Feb 19, 2018

We normally give our 9 yr old Bulldog, VIP Chunkers and they had run out at store, so brought 4 pkts of "Natural- Lamb, coconut & vege, Beef, veg & Mac, Chick, veg & pasta, Kangaroo & Veg, NEVER AGAIN....
She had diarrhoea about 5 hours after eating, but I let her go for a few days thinking it was the change of food (as that happens), but everytime we gave it to her it was bad, and we live in a unit so it was not pretty, nor was the smelly fluffs.
Sorry not happy with this product!

Was this review helpful? Yes

Comments
4Legs Official

Hi Old G, we are concerned to hear about your dog and we'd like to obtain some additional information so that we can investigate this case. Could you please email us at msupport@4Legs.com.au or giv... read more »

Flavour: Chicken with Vegies & Pasta

Never again

1 out of 5, reviewed on Jan 30, 2018

I have a female dog and 2 pups , i have been buying other rolls and they were eating them. Deciding to give them a change i grabbed two of your rolls and for the last week we have had them turn their nose up at it.

Was this review helpful? Yes

Comments
4Legs Official

Hi Robyn, we're sorry to hear you've had this experience with our product. We'd be happy to offer you a refund. Please email Christine from our Customer Service Team at helpdesk@4legs.com.au Thanks... read more »

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  • 1 comment
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Flavour: Chicken with Vegies & Rice

Not interested at all...

1 out of 5, reviewed on Apr 15, 2017

Our German Shepherd looks at the food and then walks away. If we add some cheese he will eat it, reluctantly.

Was this review helpful? Yes

Comments
4Legs Official

Hi Frank, we're so sorry to hear your dog didn't enjoy his 4Legs! Sometimes it can take a dog a few days to adjust to a new food. If you are not totally satisfied with our product, please drop us a... read more »

Hi 4Legs Team, many thanks for taking the time to respond. I guess our dog just doesn't like smell or the fact that it seems to be a lot of rice and not much meat. Anyway, nothing to worry, there are plenty of other options around. :)

Caniaba

  • 1 review
  • 1 comment
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Flavour: Angus Beef & Vegies Roll

Meat looks green on outside

2 out of 5, reviewed on Sep 05, 2018

Does the dye in the wrapping go through to the meat or is this natural colour? Use by date is 27 October 2018 purchased at Woolworths Lismore Square.

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Comments
4Legs Official

Hi Alan, thanks for your feedback. Please be assured that this discolouration is not in any way dangerous or harmful to your pets. It has nothing to do with the packaging but rather it is the resul... read more »

Thank you for detailed explanation

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Flavour: Chicken with Vegies & Pasta

very disappointed

2 out of 5, reviewed on Jul 07, 2018

I have always bought the 4 legs veggie chicken n pasta or veggie and beef pasta rolls for my cavalier , he loves it , i am a little disappointed with the quality of the last roll i bought for him having a use by date the 23 august , i found this roll to be very soft and a little sloppy ,as if more moisture has been added , i do hope that this will not be the norm for future rolls

Was this review helpful? Yes

Comments
4Legs Official

Hi Ive, we're sorry to hear you've had this experience with our product. We can assure you that our recipe hasn't changed. We're always happy to provide a refund if you are less than happy with our... read more »

i am very happy to say that 4 legs sorted this out very amically with a report on how this happened so all is good now refund on the way

Flavour: Kangaroo Lite with Vegies

Diarrhea

2 out of 5, reviewed on Oct 23, 2017

I fed five dogs some of the balls yesterday morning. By night one would not eat his dinner and is still off food and unwell today. Another vomited twice and another has diarrhea sadly. Two are fine. This happened once before with another dog who has since passed. I am wondering if it is the coconut.
S L C

Was this review helpful? Yes

Comments
4Legs Official

Hi Sarns, we are really sorry to hear that your dogs are unwell. We would like to investigate further to get to the bottom of this. We would appreciate it if you could send your contact details to ... read more »

Claims of less water more meat simply aren't true

2 out of 5, reviewed on Feb 19, 2016

Something has changed in recent times....the 4 legs used to have more meat less water but the past 5 occasions I have bought the chicken pasta and vegie rolls they have been full of water and very 'spongy'.

Sad to see a good product ruined through cost savings (adding more water & less meat to recipe)

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Comments
4Legs Official

Good Afternoon Sandrita Thank you for your email, we are sorry you have had to experience this with our product and can confirm that we have been adjusting our process in order to perfect the text... read more »

Melbourne

  • 1 review
  • 1 comment
  • 2 answers
  • 1 helpful vote
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Chicken Pasta with Vegies Chub

2 out of 5, reviewed on Sep 01, 2014

Purchased Chicken Pasta & Vegies 1.7kg Chub from Coles Supermarket, I found that the green dye in the packaging has leached into the food, can anyone tell me if this is harmful to My Dog ?
Is it normal for this to happen with plastic wrapping.
She seems to like it but I have to cut away and dispose of Green Tinged section.

+ My Dog seems to like it but I have to cut the Green section away before giving it to her...

- Green tinge seemingly from plastic wrap leeched into product...use by date is 06 October 2014

1 person found this helpful, do you? Yes

Comments
4Legs Official

Hi Barb45, The green tinge on the outside of the roll is actually very common and whilst in might appear to come from our packaging, we can assure that it doesn't. Our packaging is food safe and ... read more »

Thank you for your prompt response...will watch and observe my Dog.

Flavour: Puppy Food - 3 Meats with Rice & Parsley

First time, just tested a few, so far it’s ok

3 out of 5, reviewed on May 31, 2018

Will wait till he is fed more. He hates puppy tinned food with lamb or chicken and rice which seems to be the only tinned food available.

Was this review helpful? Yes

Comments
4Legs Official

Thanks for your feedback!

Flavour: Beef, Veggies & Macaroni

Worst farts!

3 out of 5, reviewed on May 13, 2018

My dog loves it. But he has the worst smelling farts from it that he even gets disgusted by. I wish you could make more healthy balls that were vegan and had fenugreek in them to stop dogs farts.

Was this review helpful? Yes

Comments
4Legs Official

Thanks for your feedback; we'll pass on your suggestion for a vegan meatball to our product development team!

Flavour: Kangaroo Lite with Vegies

Handy

3 out of 5, reviewed on Feb 27, 2018

I use these to put my dogs tablets In is the perfect size although his primary food is meals for mutts which is a dry food as some other foods would have a lot of preserves in them and wouldn’t use as a full meal

Was this review helpful? Yes

Comments
4Legs Official

Hi Lizz, thanks for your feedback. 4Legs is proudly 100% free from preservatives and other nasties.

Flavour: Beef, Veggies & Macaroni

So disappointed

3 out of 5, reviewed on Feb 18, 2018

I've always thought this a great product BUT our third Dalmatian has a chicken sensitivity and ALL your meats list chicken as either the first or second ingredient! After almost 20yrs of feeding dogs with your products I will have to look elsewhere - very sad!

Was this review helpful? Yes

Comments
4Legs Official

Thanks for your feedback Micky. We're sorry to hear our food isn't suited to your dog. If you are unhappy with our product in any way we are always happy to provide a refund. You can contact us via... read more »

Verified Purchase Flavour: Kangaroo Lite with Vegies

See how it goes

3 out of 5, reviewed on Feb 15, 2018

Well, it’s my first purchase. But, he ate it and we’ll see how it goes. I’ll try it a few more times and see if he continues to enjoy it.

Was this review helpful? Yes

Comments
4Legs Official

Thanks for your feedback, glad your dog enjoyed his 4Legs!

Flavour: Chicken with Vegies & Rice

trialling

3 out of 5, reviewed on Nov 10, 2017

We have been looking after our Daughters pet Coco and she loves your product, so we tried some on our pet who is from the same litter as our daughters , he appeared to enjoy this so we purchased some to try on Webster so far he has had his meal last night and he ate it all.

Was this review helpful? Yes

Comments
4Legs Official

Hi Les, thanks for your feedback. Glad to hear your dogs are enjoying their 4Legs so far!

Flavour: Kangaroo Lite with Vegies

my dogs cannot eat beef so you have a good selection they love it

3 out of 5, reviewed on Oct 17, 2017

the dogs love the rolls very much they have it every night and morning if my dogs could talk they would say its very nice

Was this review helpful? Yes

Comments
4Legs Official

Thanks for your wonderful feedback!

Flavour: Puppy Food - 3 Meats with Sweet Potato

Good food but we have fussy eaters

3 out of 5, reviewed on Oct 03, 2017

Our dogs eat it and they are fussy eaters so its good to find things they eat and like it.

Was this review helpful? Yes

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Questions & Answers

Chicken with Vegies & Pasta

my 11 month old loves this brand, but is it fattening with the pasta content in it?

Maria asked on Jun 14, 2018

Is the 4leg range a suitable addition for a Dalmatian on a low purine home prepared diet?

Tiki D asked on Jun 12, 2018

Is this food available in the Caboolture area of Queensland?

Robbiejdbay asked on May 12, 2018

Answer this

Thanks for your query! Yes, you should be able to find 4Legs at Coles, Woolworths or your local independent supermarket. If you would like us to locate a specific store for you, please drop us a line at helpdesk@4legs.com.au
Cheers,
Melissa & the 4Legs Family

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