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Reviews
Paris bed and bedside tables
Good quality, sturdy and looks great. Quick delivery as well. Show detailsSome of the best customer service I've received lately
It's such a shame B2C has so many bad reviews, because I've had such an amazing experience. The dining set I was interested in was out of stock, but I was keen to take advantage of the Boxing Day deals. I emailed the team to ask when there would be any in stock, and if they would honour the sale, and they let me know that there was some stock in the Melbourne warehouse, so I was able to order. The ease of ordering via email ensured I got exactly what I wanted. After payment, the order was dispatched within 2 business days and delivered a day af... Read moreter that. The delivery was a breeze too - I got a text with a date and time, and then I got text updates and even a gps of the driver when it was time for delivery. The delivery crew were fast, prompt, and efficient and had all the boxes in the house where I needed them within 5 minutes. I highly rate B2C and would recommend them to anyone in the Melbourne metro area. The dining table, chairs, and bar stools were all incredibly easy to assemble, and I did them myself over the course of an evening. There was a bit of a chemical-y smell coming off the chair cushions but that's just how it is with anything likely made overseas, and anticipate it will air out over time.Bed frame arrived (after a long wait) broken
We ordered the Myer bunk bed with trundle. It took about a month to arrive and when it did, the whole contents of one of the boxes was damaged inside. It was the front and back boards (see photos) - poor quality for a ‘hardwood frame’. We contacted B2C who simply said they would let the warehouse know to send us a new box. We still have no idea when our children’s bed will arrive despite asking multiple times for an ETA. We have no idea how long our young child will have to sleep on the floor. Communication is lacking! Show detailsHighly recommend!
I purchased a Franki hardwood dining table in rustic walnut and Gaudo dining chairs with green fabric in rustic walnut stain, and also the Franki 2PCE Round Hardwood Coffee & Side Table Set in rustic walnut. The table was super easy to assemble and after umm-ing and ahh-ing over the chair assembly for the first one, the rest were super easy to assemble. The coffee and side table were easy to assemble also. Yes, the instructions can be confusing as for any flat pack designs, but it is what it is. I did it without any assistance so really not th... Read moreat hard ;). I also assembled my parent's extension table and six dining chairs that they purchased. I did have to request replacement backs for two of the chairs as one was splintered and one was dented. The company happily replaced them and I'm very happy with the product and their customer service. The assistants in store are lovely to deal with (Dandenong store), and their customer service assistants via email are all very helpful. Delivery was quick and also was the replacements. I love the look of the furniture and have my eye on a couple of armchairs.Attractive price and design, but very poor quality
We bought 6 dining chairs from that company. One of them had been delivered already broken, but had beed replaced. So fare 4 out of 6 have been repaired. The seats of all 6 chairs were changed as they made out of pressed cardboard, not wood, and 4 had problems with back posts and rear legs. Show detailsWhoever designed these instructions, must be made of recycled eyes
The instructions for your furniture are so unclear it's amazing they've been approved. Items are not clearly marked, directions are not clearly explained, and pictures are vague and unrealistic in parts that require clarity. For anyone that reads reviews on this place, don't be fooled by the "easy instructions", they maybe easy for certain items that they showcase, but the majority are unclear messes. Show detailsCheap faulty furniture
I put together the chairs that I paid $700 for and they are all different sizes and don’t line up. I followed exact instructions and made sure I paired up Right and left legs correctly, and the sizes are so different it’s ridiculous. None of my chairs are the same hight . Also two of them have a wobble as the wood is made too short . It really pays to just buy designer and notCheap stuff !!! Learnt my lesson ! Show details
Single coco bed with trundle
Purchased the coco single bed with trundle for my toddler, it is fantastic! Best flat pack ever to build with awesome instructions and easy tools, quality is great, trundle fits well and perfect for sick nights and sleep overs. Would highly recommend! Show detailsParis Hardwood Bed
I purchased the Paris Hardwood Bed in a queen size. My husband and I were amazed at how solid and well made this bed is. It's so beautiful, I love it. The customer service has been outstanding. The whole process has been a great experience from start to finish. Any queries I had were answered promptly and honestly. Thank you B2C, I will definitely be shopping here again. Show detailsBroken in a week
I bought a bed frame, it broke in a week. I may as well have bought something from IKEA. Show detailsFrankie queen bed base
Do not purchase unless you want to waste money on chiropractic treatment and a new base within 6 months. The bed base is so poor in structural quality that the gaps between the slats coupled with the thin, cheap slats themselves means even a petite framed person like myself is not supported at all. This bed base has impacted my sleep. I wake up after only two hours of sleep bcoz I’m so uncomfortable. and this is only after five months of use! Not to mention the sore neck and back.It is my view that this product does not so what it is wnat t... Read more
o and that means it is faulty. I will take it up with fair trading. I let b2c know to offer them an opportunity you to rectify this (8 months after purchase) but they wasted my time by dragging my query on, asking me for photos and measurements, then coming back with a spiel about the ‘quality’ of the base. Anyhow. Really upsetting. Sleep is so important. Don’t do it.Awful - won't ever buy from here again
Purchased the Myer King Single bunk bed from this store 6 months ago and have not been able to get rid of the awful smell from the furniture since then. Our daughter has had to sleep in our room because it causes her headaches. The bed also has parts missing. We have tried everything and even have an air purifier in the room specifically with a chemical filter. Nothing works. The company has claimed to use low VOC paint in they're response to us, which is obviously false given how bad the smell is. Their solution was to tell us to place cut onions around the bedroom.They have also deleted my negative review from their web page. Show details
DO NOT BUY FURNITURE FROM THIS COMPANY
Took them weeks to deliver products despite confirming a delivery date. Spent many hours trying to call/email and took them weeks to sort it out. I spent three days at home off work waiting for deliveries which never arrived. It cost me three days of work. Really unprofessional. Unreliable delivery service. I’ve never had such a bad delivery experience with any other company. When you spend this much money on furniture these details really matter. Very disappointed Show detailsBunk bed - great quality, price and service
Slightly edited after a few months use:Happy with the bunk bed, it’s sturdy, and looks beautiful.
I had various queries that were always dealt with so promptly. Easy to get through on phone and by email- they pick up straight away and are able to answer the query themselves immediately. Delivery was also relatively quick and easy - we are in Melbourne and I did chase them up once or twice.
We had the delivery people assemble our furniture too which was great.
For the very reasonable price point, very impressed!
—- just to add that the whe... Read more
n using bottom bunk, there is not a lot of distance to the top bunk so it’s easy to hit your head. There’s a metal bar under the top bunk which hurts!! Recommend getting a low profile/ thin bottom bunk mattress. — the edges are a little sharper than I would like for a kids bunk bed. Overall for the price point I do think it’s a beautiful and well made bunk bed.BEST PURCHASE OF 2023
purchased a timber coffee table for my new apartment. Blown away with the quality and service provided! Will certainly recommend this company to family and friends.10 out of 10!!! Show details
Questions & Answers
We're considering purchasing either the Myer king single bunks with trundle or Myer triple bunk. Product reviews of these items are either fantastic or terrible. Does anyone have any feedback about their kids beds since posting their reviews?
Also, we're in Perth, quoted $349 delivery. Many reviews mention abysmal delivery and communication experiences. Are the products worth the delivery costs? Given the risk of the beds being faulty/missing parts (several people mention this!), I don't want to be stuck with a sub-standard product that costs $$$ to return.
I originally was considering getting our new couch from here too, but I see many people say the fabric pils after minimal use... Has there been any improvement in upholstery since these reviews?
Don't do it. I'm still very unhappy with the bunks we purchased and regret not purchasing the Boori bunks instead. It stinks, has caused health issues for my young daughter and I can't stand being in ... Read more
her room due to the offgas smell - which is still strong after 6 months.I haven’t noticed a smell issue and am overall reasonably happy with the bunk.
Our issues are
- the edges, such as on the rails that go up the ladder, are not rounded so they feel a bit sharp and hur... Read more
How terrible, I'm sorry to hear this. Thanks for the feedback.
Do you deliver Coco KS to Brisbane?
Hi. I'm interested in the Myer Grey King Single Bed with Storage | Hardwood Frame and would like to order it to Sydney. If we put the order in this week, when will it be shipped/ delivered to Sydney?
Details
B2C Furniture Online store4.6(497) | B2C Furniture Physical store4.7(308) | |
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Category | Online Shops and Furniture Shops | Physical Shops and Furniture Shops |
Type of Furniture Offered | Bedroom, Dining, Living and Sofas | Bedroom, Dining, Living and Sofas |
Awards | 2020 | 2020 |
Contact info for B2C Furniture
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