DeAura
Verified37 reviews
Reviews
Elevate skin clinic
Scam artists !! BEWARE. I was approached by a young girl for a free facial - I was told that they ere trying to promote their business and most of their business is word of mouth. So I went. Firstly they wanted 10 of my friends name and I would get some $90 cream in exchange. They became annoyed when I replied that I didn't know ten people as in need to get their consent before providing their numbers. I then took the skin test - I had everything wrong with me. ...Scarring. Sun damage and wrinkles and acne..you name it . After the depressing s... Read morekin test and telling me that my face about literally about to fall off I had my facial. It wasn't relaxing. It wasn't enjoyable. more stressful than anything. After it was done i was offered a $2000 package and suggested to be put on a 12 Month plan. When I said I'll get back to them they then were increasing annoyed I almost felt that they were not going to let me leave unless I bought something . They then asked me what my budget was and that I could start on a loweR plan. I then declined and asked for a phamplet for this detail And they said they don't have this on paper as it's a promotional deal. Weird. I then declined their $200 facial cream offer . As I got up to left I thought the lady was going to yell at me. She stormed out of the room and I walked out only to see she was whispering to the receptionist. They both ignored me and I left. It's scary that a place operates like this. Perhaps if I caked on as much make as they did my skin would look perfect. There is nothing wrong with some imperfections and I Hope the ACC takes them down. Scary that they operate a business by bullying thete customers into Purchasing there products. Clearly it doesn't workShocking customer service - nobody answers the phone or returns your phone call
I received a free facial and skin analysis. Then I was talked into purchasing around $2,000 worth of skin care products as well as a package of 3 facials and 2 skin analyses. Yes, I'm an absolute sucker and I'm embarrassed by my gullibility.However, I'm really disappointed that they have failed to deliver on their product. I have received only one of the facials, and neither of the skin analyses. When I have tried to contact them to reschedule my appointments, nobody answers the phone. I have left voicemails, and nobody ever calls you back. I have also sent SMS's, but never receive a response. I'm really angry, because they are still debiting me $280 each month.
Beware biggest joke in Cbd Brisbane city
Ladies please do not believe in this business. Do not get into there free treatment. They will bind you in there contract and take your money away. The staff is professionally trained how to take money off you. They are not doing any favor apart from you been out of pocket. The staffs are nice in your face but when called for an issue they pick up a fight and than someone will call as a company's lawyer with all the threats and abuse. They have been rude to me and my other 10 friends. I am taking them through legal process. This matter will be reported to the authorities concern.Terrible
I had prepaid with cash all in front, but the charged my credit card twice as well! Very disappointed by this. Money lost. Dishonest peopleDon't be fooled
These girls (I say that because they are young) are professionally trained to take your money & get at least 10 of your friends details as soon as you walk in the door in exchange for a hand cream. They call all of your friends immediately to schedule them in asap! The whole experience is awful. I regret handing out names up front before I had a chance to put two and two together this business is a joke, so embarrassed! I contacted my friends immediately & said BEWARE! They pressure you into believing your skin is really bad from the minute you... Read more sit down for a "consultation". The whole thing dragged out longer than the 90 mins stated. The beautician kept disappearing, & she was so unprofessional in her manner. I left feeling deflated that my skin is crap (& it isn't) & pressured into handing over 1k as a deposit. Nothing relaxing about my "free" facial which was all up 15 mins of the 2 hours I felt trapped there. All they are interested in is sell sell sell. Their name isn't even on the sign of the building. If they get a deposit from you call your credit card company immediately & cancel your card & quote this weblink to be refunded.Selling in Brisbane CBD
Went to an appointment in Anzac square Brisbane to a place called elivate on 01.09.2016They promised they wouldn't pressure me to buy.. Two hours later I walked out and didn't buy but they pressured me so much!. Just saw all the reviews saying that deaura has gone bust, so now I'm confused
Terrible
I have had the same experience as all below. Hard sell, part of the package was follow-up treatments plus I was given two gift vouchers for free treatments. I am still paying for the products and my skin is the worst it has been. Phone disconnected & website gone.DeAura Spa Clinic has disappeared without a Trace!
I am also still paying for products that I purchased one year ago and have tried to contactthem for follow up Spa treatments yet all their business details have been cancelled. Phones don't
work, no website, no access to the building. This company needs to be reported!
I am still paying but am not receiving benefits as they r closed down now
The money I'm still paying fortnightly had included having therapy treatment and advice on how to continue with the products as there is a system to use so now I don't know what the next step is can't get hold of them and pretty much pissed off! Happy to go to dept fair tradingTerrible
I went in November last year. The staff that gave the facial was lovely, even though after that it was all hard sell. I had stated at the outset that if there was to be a hard sell push at the end then I would decline the treatment before going in and just leave. I was guaranteed that there was no hard sell (Crap). A lot of pressure was put on and I eventually agreed to the smallest package they offered. My appointment was cancelled by them saying the practitioner had to go overseas unexpectedly and they would call again to reschedule. I have t... Read moreried to call several times but now see from these reviews why I am unable to get through to them. Not surprised they are in liquidation and would happily support anyone wanting to take action against them through the Department of fair traiding.Company just after your money!
After a late night, pressured hard selling I succumbed to buying the product. The next day I went back, realizing I can't afford $2500 but was told, too late. Left with a horrible feeling I could not bring myself to even open the package, I am still paying for! With the purchase you are meant to get following consultations, which De Aura has cancelled without organizing another appointment. They are only out to get your money!Terrible
They charged my credit card twice. Trying to contact they no one answer. Left messages no respond. Products are not good as they promise.It's anyone still paying your outstanding balance.
Rip off
Turned up for my appointment today that I had prepaid with cash in December no one there and no answering their phones! Very disappointed by this. Money lost.EVIL
I feel the same, I have been ripped off big time, calling their clinic all I get a busy line. I should have known it was to good to be true, I have recommended so many of my friends to their clinic and they have purchased paid products and they feel the same way.bad experience
I had been a customer since September 2014 and found a high turnover of staff in their company. I did not receive the high level of service expexted since my package cost $3140 each time I called no staff recalled that I was a long time customer with a paid package (they offer many free trials so it was always asked if I was there for the first time). Now to see they are in liquidation - after they cancelled my appt on 10 January via SMS I have not been able to contact them - even going into their office I found it empty. At 5.30pm on a Monday I'd hoped it was just as they left early. now I see they are no longer operating. I am still paying my contract and want this stopped now.Questions & Answers
I paid for it and I came for the 1st trial last week, I did sign the contract with the bank and now I read all of these same bad experience here, plz show me what should I do to get back my right and my money? WE NEED TO DO SOMETHING WITH THIS TERRIBLE SERVICE?
What should we do to stop paying for deaura and the bank, guys plz answer?
my mom's just bought one. OMG! although their service is too bad like u all said,what about products' quality?
I wish she had a luk at this before purchasing.
Pls let me know about the quality and what I should do?
My email is aret136@yahoo.com or kuxinh86@gmail.com
Wondering how your Mum bought one now when they are bankrupt and closed down?
She brought in Brisbane. They open there
products are horrible
oh,they have just had one in Vietnam for nearly 6months. And I can see that many ladies here pay them abt $1500 for the face-treatment package.
Why have you disappeared without notifying clients? Why do you state that an appointment cannot be made because your beauticians are overseas for the holiday period? Really? All of them? As if!! I knew something dodgy was happening.
The biggest scam! Girls call their credit card provider urgently and cancel the debit. This is what I did. And they know the company under liquidation . If you click on the details in your credit c... Read more
ard steatment you will see phone number where to call and stop chargers. Bank can not to it, unless you cancel your credit card. Today I recieved a letter from debt collector. I rang them I told see you in court. It's good , at least I've got some tracks of the bustards. I will go public for sure. If you want to joing me, please do. My mob. 0433 054985Hi Sam, I got same experience as yours. Debt collectors continued ringing me to pay the remaining balance. I even told them that Deaura is scam. Are you still paying yours? I want to stop this as this... Read more
is not right to pay for the product that wasn't work?Details
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