eBay
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Didn't receive what I paid
More and more sellers on eBay sent items not like description, I received totally different one, even messaged them before. I complained they tried to compensation with a little money to cover for their bad quality and faulty item sent, I asked eBay help eBay said seller offer a return, sellers won't lost anything, they can re sell the item. We don't have responsibility, why did they send me the different one? If we still have to drive to post it back, we should buy in store, why we need to buy online? Then pay return post for nothing. Can't accepted. Lost money and wasting time. Seller wants me to remove the negative feedback but if I remove he/she won't refund me for sure with this seller. Show detailsSuspended account for no reason
Will never use ebay again. Permanently.suspendedy account for literally no reason. Won't tell me why. Won't speak to me to unsuspend it. Seems this is a common issue. They illegally withhold funds but because they won't speak with you, there's no way to resolve. And because it's too hard to start legal action, they get away with it. Fortunately there's now plenty of quality alternatives to this dinosaur of a platform. Show detailsThe cost of using this service
12% of an item you sell is just pure greedy. Show detailseBay global shipping caos
After 500 purchases on ebay I have had enough of their crap international shipping. The rates are high and the delivery time is dismal. My very last order with them went round in circles in America and then tracking said sent to overseas destination. One month later it appears the item never left America but was returned through DHLecommerce back to the seller. I need the item so I contacted eBay regarding the late deliver and said that I still wanted the item, but they just cancelled it and did a refund, knowing I still need the item. eBay sellers have little regard for their customers and so it seems eBay has little regard for it's members.do not use ebay
scams, they over charge for delivery, if you want to return item they will not return , they will not help, they have no contact number, they will over charge you Show detailsConterfeit goods and misrepresented produts
eBay does not seem to care about the purchaser as long as they keep getting their cut of the sale. It does not appear to matter that some of the sellers on the eBay platform are out and out crooks, selling counterfeit items as well as falsely misrepresenting items that they are selling. As long as eBay are getting their money, they seem to turn a blind eye to any unscrupulous practices that are employed by some sellers. The only thing I can say with any certainty about eBay to any prospective purchaser is caveat emptor. Show detailsWorst company and product I've ever dealt with
This product and the seller ( via eBay) is not to be dealt with. Firstly and most importantly this company breaks every Australian Consumer law that can be imaginable. The advert suggest that the collar is waterproof. It is not. After receiving the item I notice that it says " water resistant".The item ceased to work after a very short time .. and this company duly replaced the item with another one ... which didn't work ever ! Then the lies and deceit began in earnest, and needless to say no replacement was ever available.
I then purchased ... Read more
another one through another eBay site from Wordworth , which worked for a week. My partner then purchased another one of these anti-bark collars, which wouldn't charge at all. I've tried to review these purchased on Ebay, but eBay only allow a review for a very short time.Ebay Australia is a scam platform
The eBay platform may pose certain difficulties for sellers who are newly established in the market. This is largely due to its policy permitting buyers to openly publish negative reviews. Furthermore, instances often arise where buyers purportedly do not receive their purchased items, especially when delivery has been managed through untracked channels of correspondence.EBay seller trending 2101 avoid
These people state that the parcel has been delivered . After trying to check with Australia post only to find that the tracking number is not there’s and then they say they will resend which they never do . They lie and steal your money and ebay won’t step in.Mindful of ordering headphones on ebay
The price was great But found out later they were used and battery life only 25% no warranty. Ebay stepped in and got refund so that was good but I would not try to buy similar again from ebay.EBAY IS DISAPPOINTING
Ebay should remove the 30-day limit for the Ebay Money Back Guarantee and remove the 60-day limit for leaving a negative feedback for dodgy sellers. I don’t know why Ebay allows dishonest sellers on their platform and doesn’t care if we lose money in a deceitful way. If the sellers tell you to contact them first before leaving a negative feedback, kept you waiting for your order, then told you they would “resend” your order until it’s already more than 30 days from the expected delivery date, you are no longer covered by Ebay Money Back Guarant... Read moreee. If it’s already more than 60 days from the expected delivery date, you can no longer leave a negative feedback for the seller. How can we warn other buyers if we can’t leave a negative feedback for the fraudulent sellers, because we tried to settle the matter with the seller first, then we were promised a “resend”, then followed by their promised “refund”, until it’s more than 60 days from the expected delivery? We, the buyers, may be lucky to find some honest sellers, but we are not safe from millions of sellers on Ebay.Wake up eBay
I have been a highly rated eBay customer since 2002 and have a 100% positive rating that I used to be proud of. I now see eBay allowing very dodgy sellers that are getting many negative ratings every month and yet nothing is done about it. Time to wake up eBay or do you think you are too big to care? Show detailsSystem glitches with no help
Ebay is becoming worse by the day. You must battle around their automated system if something goes wrong, and it does. Many problems that can’t be fixed because of Ebay‘s incompetent automated software. These glitches are growing everyday.Eg. Automated check out in one click although account has the automated check out turned off!!! (No option of payment method, can’t check or change delivery address) they’ve literally taken that away without my permission!
Seller can’t ship, offers refund but refund rejected. Requires EBay intervention.
Se... Read moreller doesn’t ship, needs EBay intervention. Good luck with that. When you need EBay personal intervention, you can’t just pick up the phone and call them, the unintelligent robot will lead you around and around. You have no option to email no option to call. Only one option left chat with an agent and hours go by. It’s an eBay glitch that can’t be fixed if the agent can’t find a way around it. Ebay lacks simple options to get you out of a sticky situation. I’ve been a member over a decade, And I wish they’d get their automated chat in order. Saying all that, If you do manage to get a real person on the phone line, they have always resolved problems that are not covered. The biggest problem is the time and persistence you need to get that far to speak with a person. Hence, I do believe many cases would go without any resolve, causing money loss for buyers.
Alright most Of The Times except for customer service
Used to be way better . Used to be absolutely no hassles then The pandemic came along things started to change including shutting down their call centres so have to contact eBay classifieds services online through email though if insist On using eBay classifieds services would highly recommend only buying items from sellers inside Here in Australia. American territories isn't too bad though might be better to avoid most other countries including the United kingdom Show detailsHorrible
Horrendous user experience and customer support.My account got hacked and hacker was able to change associated phone number and I can’t get into my account.
Tried reaching out to service support cut call line doesn’t work and is automated and hangs up. Help is masked behind a useless chat bot and this important issue seems impossible to resolve!
Questions & Answers
Yes I purchased an item in first week if November 2023 as a Christmas present. The ETA was 22nd November 2023, which seemed too early, but better that it arrives to the recipient early and starts the pile of gifts that are waiting for 25th December.
The seller tells me that they have decided to upgrade the shipping service so I will find that it will arrive much earlier than the estimated date.
A few days before Christmas, the item still hadn't arrived so I sent a Christmas card (via an online custom card service) and included a link to an egift voucher for the value of the gift that had not arrived.
I fully expected that eBay guarantee would refund me because the item had not arrived.
I put my claim in. The eBay claim wasn't going to be instantaneous because the seller was making excuses. So I am out of pocket until I get the refund.
The eBay claim is bouncing back and forth and then a day before Christmas a shipping update is received. I am expected to wait a bit longer.
Seriously, it is too late and I already replaced the gift out of necessity.
Ten days after Christmas (so we are now January 2024) the item from eBay is dropped off at a post office. I wanted it to be returned to sender because I was claiming the refund, but I wasn't in control and the recipient received a notice from the Post Office to pick up the parcel.
The sender had my claim to eBay cancelled on the basis that the item was delivered successfully.
I disagree.... I am out of pocket.... I wasted a lot of time messaging back and forth.
So I will delay my next few purchases from eBay until I have satisfied my wallet that it has recovered from the double dipping/ loss.
Same here, this was the first time I purchased from eBay and got disappointed. I am not sure whether I would purchase anything from eBay again. To my surprise, eBay didn’t even respond to my many emails
ebay wont care. if the item is eventually delivered, they close refund requests regardless of them being late in my experience. however once, I had a late delivery and it arrived damaged. If the sell... Read more
er sends a return label to return the item, you should get your money back as soon as it arrives back in the senders hand without the sender having to do anything. Just dont accept a ebay voucher as a refund. It's too risky cause if another item you buy with that voucher doesn't arrive, you wont get your original money back and ebay will keep it. Just ask the seller for a return label or talk to their customer service to initiate the return. Sellers take more notice of ebay asking than they will from you. Final tip, use the online chat over talking to ebay over the phone. You dont get a history of the conversation over the phone but you do in the chat.Has anyone been receiving FAKE invoices using your Ebay/PayPal email address to purchase items on eBay that are over $500 ? I have received 3 scam invoices saying it's from recent eBay purchase's and they do have my PayPal email address correct but the name and address is showing a different people and different address's which are not me as I know I have not been buying anything, the last invoice today had the eBay's head office as the address to ship the item too, I tried calling the head office and they do not have anyone avail to pick up the phone, they should for this type of thing as I have been sending eBay a copy of these FAKE invoices and they don't seem to be doing anything about it. I am concerned and have reported it to the authorities, but I would like to see action.
If it's to your mobile phone number it's definitely a scam don't open the link below. I repeat its definitely a scammer either trying to give your device model a bad virus transmitted or perhaps even ... Read more
trying to steal your personal information if eBay classifieds services doesn't contact you directly online..No they keep sending the fake invoices to my email address and there are no links, it’s just invoices showing my PayPal email address and saying what has been purchased online and it’s always the same... Read more
item for over $1,500 some invoices actually had names and addresses of people ( not me though) but all my personal information has been stolen anyway my drivers license Medicare card etc all been taken in the Optus data breach from 18 months ago and I been getting hounded every week if not twice a week since then with texts calls emails etc even my family has been getting things supposedly from me and they are also over it.Hi there I have purchased an item on eBay and I am still waiting for the item the order and purchase was the 17 /7 . Order number 0*09-10285-2892. Should I have a tracking number .?
A high majority of the sellers on eBay classifieds services provide a tracking number . If haven't got one a high majority of the times it's someone else who isn't honest or possibly forgot to upload ... Read more
it. Can Go to eBay purchases open Up And place contact the sender immediately. They should get back to you within a few days a high majority of the timesDetails
Category | Online Shops and Auction Shops |
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Offers Free Standard Shipping | No |
Contact info for eBay
- ABN: 22086288888
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