Verified Customer

Loving 5.4 meals!

5 out of 5, reviewed on Jan 14, 2019

The food is amazing, great value and makes your regular meals easy to organise.
After 30 days I have lost 5 kgs strictly eating this food, for me thats a lot because I was not fat when starting.
I'd imagine those who have higher body fat, and want to lose more fat will do so more rapidly as long as you strictly follow 5.4.
The food is great because unlike some meal prep companies, the meals give me enough energy to work out hard doing weights. Alot of low carb meals dont do this, you barely have enough energy to push through.
I dont feel hungry throughout the day either, i feel pleasantly satisfied and energetic.
Great stuff 5.4, please keep amazing us with great meals!

Was this review helpful? Yes

Verified Customer

Bland and sad looking vegan food

3 out of 5, reviewed on Jan 10, 2019

I wanted to try FivePointFour for healthy, convenient lunches at work so I made a once off order for the vegan plan in November for 14 meals.
The delivery process was smooth - no complaints there.
The vegan meals are filling however they are bland and not very appetizing. Half the meals are still sitting in the freezer for a rainy day - needless to say, I won't be ordering again.

Was this review helpful? Yes

Comments
FivePointFour Official

Hi Michelle, sorry to hear that you haven't been enjoying the meals. We understand that taste is a very personal thing. We appreciate you giving us a go :) If you ever need a hand with anything in ... read more »

The perfect addition to my lifestyle!

5 out of 5, reviewed on Jan 09, 2019

I am so impressed with 5.4! I was reluctant to try pre-made meals, but honestly I am so glad I have. I’ve been with 5.4 for around a month and have decided to continue. This last week I have lost 2.3kg alone, just from food! The price and quality as well as the flavour and customer service - well worth it! :)

Was this review helpful? Yes

Comments
FivePointFour Official

Hey Courtney, well done on your progress, down 2.3kg in one week is super! Thanks for giving us a go :) If you need a hand with anything in regards to your account, please give our friendly custome... read more »

Amazing food and customer service !!

5 out of 5, reviewed on Jan 09, 2019

Extremely happy with all my vegan 5.4 meals!! Customer service has always been amazing and all my meals are so tasty! Have referred 2 of my friends who get 5.4 meals now too and they love them just as much as me :) following the meal plan is really helping me stay on track with my fitness goals! Highly recommend

Was this review helpful? Yes

Comments
FivePointFour Official

Hi Amy :) we are thrilled to hear you are loving the plan! Thank you so much for recommending us to your friends. Super grateful!!! Keep kicking butt, we look forward to hearing about your progress... read more »

Verified Customer

Complete disaster

1 out of 5, reviewed on Jan 05, 2019

Ordered, deliveries cancelled by company. Customer service completely non existent
I sense this is a complete scam.
1300 number does not function at all

No offer of resolve to delivery issues, and I cannot contact them


I have now been contacted - 04012019

Was this review helpful? Yes

Verified Customer

Delivery disasters...

1 out of 5, reviewed on Dec 08, 2018

I tried 5.4 for the first time a few weeks ago. On the day of delivery I realized there was a small error with the address I contacted support and they call ed the driver to change it. I didn't receive the delivery and was told the driver had cancelled it by mistake. They agreed to send it out to me 4 days later on the Sunday. I did receive the order on the Sunday however 12 out of the 14 meals have broken containers I attempted to salvage the food however after picking out to may pieces of plastic gave up. Called support again and they agreed to send me the meals again free of charge on the Thursday. On Tuesday I contacted support as it was showing I would be charged the support person assured me this wasn't the case and this is a change in the background which I cant see. Wednesday morning I was charged and contacted support again they apologized and said I would be refunded in 3 days. I was refunded and I did receive the order on the Thursday and this time all meals were fine. I asked the support person to cancel my account this still hasn't been done. 2 stars as such a terrible experience however food is tasty although with not much variety I would probably be bored of these meals within 2 weeks.

Was this review helpful? Yes

Comments
FivePointFour Official

Hi Annie, So sorry to hear your initial delivery didn't go as planned. I can understand how frustrating this would have been for you, this certainly inst normal practice. We would love the opportun... read more »

Helped get me great results

5 out of 5, reviewed on Dec 07, 2018

I initially signed up on the 4 week plan in conjunction with the F45 8 week challenge after the 'Pre-season' phase. The meals were tasty, convenient, and helped achieve great results. In the 6 weeks I have now been on 5.4 and my exercise program I have lost over 15kgs. I have also learned and become used to smaller portion sizes.
It saved me hours and hours of meal prep, and helped me to my goal.

Was this review helpful? Yes

Comments
FivePointFour Official

Hey Simon, thank you for jumping on board with our program, so happy to hear we have made a difference on your journey. WOW 15kgs!! Congratulations you should be very proud, I know this is not easy... read more »

Food is terrible and customer service gets it wrong

1 out of 5, reviewed on Nov 27, 2018

typical Clever marketing with no substance to follow. Someone need to employ a really amamzing chef to make some flavours at this place and stop the watery frozen over cooked vegetables from making it to the customer. Customer service is poor , they promise the world and conveniently forget to apply credits to the account . I wouldn’t put my credit card details with this company. Really disappointing as they have a great idea but badly executed. Will not buy from again.
The positive was the breakfast they were good.

Was this review helpful? Yes

Comments
FivePointFour Official

Hey Se Subs, We sincerely apologies for your experience with us. We would love the opportunity to rectify this for you. Can you please send us a private message or alternatively you can also send u... read more »

Great food and fanstastic service

5 out of 5, reviewed on Nov 23, 2018

I have really enjoyed the meals for the vegan meal plan - the quinoa chilli is delicious! The team at 5.4 have been really helpful and accommodating. Keep up the great work!

Was this review helpful? Yes

Comments
FivePointFour Official

Hey Kassia, Thanks for your feedback. We are over the moon you are enjoying our vegan meals. We are always here to help, If there is anything we can assist you with or you have any questions don't ... read more »

Amazing convenience, taste and science

5 out of 5, reviewed on Nov 18, 2018

I love the science that goes into the food portioning.
It took time to adjust to eating healthier portions, but can't argue with the science.
The only problem, is that my girlfriend nicks my meals lol.

Was this review helpful? Yes

Comments
FivePointFour Official

Hey Joseph, Thanks for your feedback. Glad to hear you (and your girlfriend!! lol) are enjoying the meals. We do have deals where if you sign up together, you will save together. This way you will ... read more »

Tasty food

5 out of 5, reviewed on Nov 15, 2018

The food is great and tasty, convenient and easy to use. This food is tasty and I would recommend this product to other people.

Was this review helpful? Yes

Comments
FivePointFour Official

Hey Mel, Thanks for your feedback. Glad to hear you are enjoying the meals and they are helping with making life that little bit easier. If there is anything we can assist with please get in touch ... read more »

Great quality food, best customer service

5 out of 5, reviewed on Nov 15, 2018

I am so very impressed with FivePointFour. I had been contemplating using a meal service for a while but was a little hesitant as I was worried with the quality of the food. 4 weeks later I am loving the taste, variety and quality of the food - and am already making strides in my goal to lose weight before my wedding. Most importantly, Alex has delivered wonderful customer service; so supportive and friendly, always quick to reply to any query - I feel very valued as a customer. Not many companies these days can successfully do that. Am very grateful to have started my journey with FivePointFour :)

Was this review helpful? Yes

Comments
FivePointFour Official

Hey KrisCee, first of all thank you for your kind words and for jumping on board with our program. It is touching to know that we were able to make a difference and assist you with your goals. I ha... read more »

Convenient and tasty

5 out of 5, reviewed on Nov 14, 2018

Great results on this meal plan. Caters for vegans and conveniently delivered to my work. I would recommend 5.4 to anyone.

Was this review helpful? Yes

Comments
FivePointFour Official

Hi Sara. We are thrilled to hear you are seeing results, great work! Please give the team a call on 1300 343 656 if you ever need a hand with your account :)

A wonderful rewelcoming!

5 out of 5, reviewed on Nov 07, 2018

I was away for two or so months - rang up to find Alex had made a very easy transition back and was very helpful in getting me back on track. Always enjoyed the service but coming back after being gone was even better. Thanks guys!

Was this review helpful? Yes

Comments
FivePointFour Official

Hello Daniel, welcome back on board :) We are glad to hear you are back on track. If there is anything we can assist with please get in touch with the team on 1300 343 656 or email admin@fivepointfour.com.au

Verified Customer

Obsessed with these amazing meals!

5 out of 5, reviewed on Nov 06, 2018

I work nightshift hours and don't have a lot of time to myself. I took the chance and ordered 5.4 and enjoyed my first round of meals I went back for more and more, my favourite being the Japanese curry. All meals are really filling and I often struggle to even finish them. Thank you to Alex and the team, I look forward to continued results and my tasty meals being delivered.

Was this review helpful? Yes

Comments
FivePointFour Official

Hey Ashleigh, thank you for jumping on board with our program. The new Japanese Curry meals is one of our favs too :) We look forward to following your results on your journey. If there is anything... read more »

Perfect for weight loss.

5 out of 5, reviewed on Nov 02, 2018

Great for quick weight loss!! Fill you up, just have to try and not cheat :) staff are awesome, really friendly and helpful!

Was this review helpful? Yes

Comments
FivePointFour Official

Hi AlCu, thank you so much for your feedback. Glad to hear you have been enjoying the program. Let us know if there is anything we can assist with, our contact details are 1300 343 656 or email admin@fivepointfour.com.au

Great Food, Amazing service

5 out of 5, reviewed on Oct 28, 2018

I was using 5.4 for meal replacement and it has been great. I had to stop due to a postal issue where I live, but Alex and the team at 5.4 where so helpful and understanding.

Was this review helpful? Yes

Comments
FivePointFour Official

Hey Nico, thanks for being apart of the 5.4 family. Sorry to hear we haven't been able to reach you at the moment. But hopefully we will sometime soon. If there is anything that Alex or the team ca... read more »

This is the only diet for me...

5 out of 5, reviewed on Oct 26, 2018

I'm a diabetic and this has done wonders for my sugar levels, and Dana has been absolutely a fountain of info.
I would highly recommend this to every one.

Was this review helpful? Yes

Comments
FivePointFour Official

Hello Annette, fantastic to hear our program has helped with your sugar levels. We will be sure to pass on your positive feedback to Dana also. If there is anything further we can assist with please give us a call on 1300 343 656

Verified Customer

So much food I carnt eat it all

5 out of 5, reviewed on Oct 25, 2018

It fills you up all day very substantial definitely able to follow the program I had consultant named Dez who had empathy towards my needs she has personalised the service she listen to me Dez invested the time to deliver outstanding customer service thankyou 5.4 love it and would appreciate Dez getting acknowledgement of my review

Was this review helpful? Yes

Comments
FivePointFour Official

Hey Ronnie, truly appreciate you leaving a review. Great to hear you are loving the program and we will most definitely pass this onto Dez :) Please don't hesitate to get in touch with the team on ... read more »

  • 1 review
  • 1 question
  • 1 answer
Private message

I cant believe I waited so long to try 5.4!!!!

5 out of 5, reviewed on Oct 24, 2018

Just received my 1st delivery of the Women's Lo Carb Program. I'm doing my own brekkie but following the program. Its so easy to follow, no hard & fast rules.... no rubbish to read just nice & easy.....

I'm SUPER impressed with the quality of the food. I've done other programs in the past and the food all tastes the same, but the choices here are so different and taste amazing.

I'm quite satisfied after I've eaten the meal. Haven't been hungry at all. The biggest plus for me though is the flavour........ that thai green chicken curry is A-MAZ-ING.

Was this review helpful? Yes

Comments
FivePointFour Official

Hi Binna, thank you so much for taking the time to share your feedback. So happy to hear the program has been super simple to follow and that you are enjoying the meals. We are excited to see your ... read more »

1 of 21 pages


Questions & Answers

Do you deliver to south Australia?

Caroline asked on Jul 04, 2018

Answer this

Hi Caroline, we haven't reached to South Australia just yet. As we continue to grow we will look at expanding our delivery areas. Keep and eye out on our social pages for updates on delivery areas :)

Can you please tell me the cost of the diet. I need to loose about 10 kg...have a lower back problem and need to also have physio on that. What does the diet entail for me to do?

Dawn Dunstan asked on Feb 10, 2018

Answer this

Hi Dawn, thank you for getting in touch. Our Weight Loss plan with breakfast provides you with all your meals for the week. You will receive 20 x main meals + 7 x egg based breakfast options. The idea is to eat every 3 - 4 hours so you would have your breakfast in the morning, a mid morning meal, late lunch and dinner. You will receive a meal plan to follow in your box of meals upon delivery. Cost is $194 + Delivery per week. To register go to https://www.fivepointfour.com.au/register, if you need a hand with the registration process please don't hesitate to call on 1300 343 656 or email admin@fivepointfour.com.au

I am very keen to try 5.4 however I don't eat red meat. I love chicken, fish and vegetarian options, however, correct me if I'm wrong I believe there is no choice? So if I don't like or can't eat any of the meals, I still have to pay for a meal which is inedible? (I live alone so aren't in a position to offer to someone else)

pen606 asked on Apr 12, 2017

Answer this

Hi pen606. We do have a set menu at the moment and unfortunately 50% of the meals are beef dishes. At the moment, we only have the vegan plan as an alternative for you pen606. Hopefully in the future we'll have more options for you.