Filter By:
Your trust is our top concern. Companies can't alter or remove reviews from ProductReview.com.au.

Verified Customer Build Location: Victoria Construction End Date: Aug 2017

Hotondo Homes Lara - The Only Builder You Can Trust!!

5 out of 5, reviewed on Oct 19, 2017

My journey looking a builder in the Geelong region went on for about a month until I spoke to Michael Nikolovski from Hotondo Homes Lara.
He answered every question I had plus gave me advice on where I can save money, his quote was very competitive and he tells you upfront what it will cost without any surprises.
Compared to other builders I've spoken to and built within the past I wish there was a builder like Michael in every part of the country.
He is genuine and really cares about the clients' outcome and builds to his HIGH STANDARDS without any compromise.
During each stage Michael keeps you up to date and sends you pictures to keep you posted and responds to your queries very promptly.
Michael managed the building process with such ease it became so stress free and the final build product was exceptional.
Michael will be building my next project and all of my friends who build in the area.

If anyone is looking for a builder in GEELONG REGION you need to speak to Michael from HOTONDO HOMES LARA.
Sometimes customers are price conscious but when you are building a home with this type of financial investment we really should be looking at the 3 things Build Quality, Customer Service and Support!!

HOTONDO HOMES LARA ticks all the boxes!!

I strongly recommend Hotondo Homes Lara to build your next home!!

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Kmando, Thanks for taking the time to review Hotondo Homes. We're so glad to hear about your fantastic experience with Michael and the team in Lara. Michael definitely prides himself on his out... read more »

Verified Customer Build Location: New South Wales Construction End Date: Sep 2017

Excellent Customer Service

5 out of 5, reviewed on Sep 25, 2017

Adam and the team at Hotondo Homes South Coast did a great job on our new custom design home. Any minor issues that were identified during the construction phase were dealt with and rectified to our satisfaction. The team always promptly responded to our question and we are extremely happy with the quality of the building that has been completed.

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Todd, Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a great experience with Adam and the team from Nowra. We hope you enjoy living in your new Hotondo H... read more »

  • 1 review
  • 1 helpful vote
Private message

Verified Customer Build Location: Queensland Construction End Date: Aug 2017

Excellent builder hotondo Gympie

5 out of 5, reviewed on Sep 04, 2017

My wife and I were in the market to build, the other builders would give us a quote but by the time we sorted out what was in the price and what wasn't in the price you needed up with two totally different prices. But with hotondo Gympie they gave us one quote and the only time it changed was when we added something, right to the end of the build. The build is excellent the service was amazing.
They built our first one and hopefully they will build our last one.

1 person found this helpful, do you? Yes

Comments
Hotondo Homes Official

Hi Shaw,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear about your fantastic experience with our team in Gympie. We hope you enjoy living in your brand new Hotondo Home!
Kind regards,
Hotondo Homes

Verified Customer Build Location: Victoria Construction End Date: Nov 2016

Hotondo Homes Build (PJ Scott) - Apollo Bay

5 out of 5, reviewed on Jun 27, 2017

Overall, we are really happy with the build (our first) and are enjoying our new 7-Star energy rated home five months later. The job was finished on time (9 months) and we had regular site inspections throughout the build, where any questions or concerns we had were taken on board and addressed if needed. The workmanship was of a high standard. The office staff were really helpful with interior selections, various last minute adjustments in addition to the initial custom design. The post-build maintenance has also been really good with a few minor issues promptly dealt with. Most importantly, the build was affordable given our limited budget, our location and our sloping block - we felt our best interests were considered throughout, including offering advice on different blocks. We would definitely recommend Hotondo/PJ Scott Homes as a fantastic and competitive building option in Apollo Bay.

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Healey Family, Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a wonderful experience with Peter Scott and his team. We know a first build can be a littl... read more »

Chirnside Park

  • 1 review
  • 1 comment
Private message

Verified Customer Build Location: Victoria Construction End Date: Dec 2016

I wouldn't build another house with Hotondo Lilydale Vic

2 out of 5, reviewed on Jun 06, 2017

We had built a house by Metricon before and this one with Hotondo has not been a pleasant experience.
Quality of the building awful. They forgot the gas point, TV point, Toilet fan. They forgot to put a two way switch for the stair light. They had admin issues and could not finish the house on time and kept blaming the weather.
When they came for fixing issues they left a mess on walls that needs fixing. They have not come back to finish. The manager is a complete disorganisation. Can write even more...
To be fair they were flexible with changes at the beginning and they offered changes for good without extra charge.
After build care? There were some holes near the cabinet that allowed a mouse to commute in the house. I did not bother calling them as hopeless and fixed it by a handyman.

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Rez, We're sorry to hear you were not satisfied with your experience. It is very rare that we receive negative feedback and take this very seriously. We would like to discuss this further with ... read more »

As you see here the issue for now is pending maintenance issues that I have to chase the manager for with no answers. If you message them about this that would be enough for now.

Hotondo Homes Official

Hi Rez,
Not a problem, a member of the Lilydale team has contacted you and will be able to assist.
Kind regards,
Hotondo Homes

Verified Customer Build Location: New South Wales Construction End Date: Mar 2017

Great Find, Great team, Impeccable Performance

5 out of 5, reviewed on Jun 06, 2017

Experience with Hotondo Homes Southern Highlands - Mittagong
Hotondo make the claim that ‘ Hotondo Homes are a Great Find’ and the Southern Highland Team led by Directors Shaun and Brent proved this to be true for Hannah and me; this is a builder who puts value for each customer ahead achieving volume sales from many customers, which seems to be the local industry norm. From our initial contact with Sonia who is responsible for sales and design development it became clear we were dealing with a very professional outfit. A design concept had been laid out for the Barton Close development which required building to a Heritage Theme which is the reason we purchased a block of land in Barton Close in the first place.

With Sonia’s help we adopted one of Hotondo’s standard floor plans and she made a number of valuable suggestions to both the internal floor plan to match our needs and importantly made suggestions about external design features that would add to the heritage image; these design features were picked up and added to by Brent, Shaun and Kim who is the Contract and Approvals Manager. Hannah and I were pretty clear what we wanted in our new home and what we wanted it to look like; Hotondo’s internal features and the quality of their standard fixtures and fittings are second to none and we only selected a very few non-standard items; for the outside we thought the roof pitch, bagged brickwork and window design would make the best contribution to the heritage theme and sensible advice on improvements from Brent, Shaun and Kim led to a picture of our dream home an exciting vision to contemplate. And the Hotondo Team made this vision a reality and were backed by specialists in Interior Design, Kitchen Design, Electrical and Communication Design, Plumbing Layout and Landscape Design

Once we signed off on the plan and budget the Construction Team led by Cindy Davis and Jim Wilson went into action and the way in way in which our house began to appear before our eyes was impressive not withstanding delays due to bad weather. Both the interior and exterior finishes were exactly as promised, the budget was met to the letter and overseen by Accounts Manager Cherie, importantly there were no surprises. The efficiency of Cindy in ensuring a flow of product to enable Jim to manage the construction of our house in an equally efficient manner was impressive in contrast to the builder of a neighbour’s house who had internal doors delivered when the frame had not been put up.

What made this a special experience:

The exceptionally high standard of customer service from ‘all’ staff members from Jessica on reception through to Directors Shaun and Brent; clearly there are staff members we’ve not mentioned but having worked as a strategic planning consultant with some of Australia’s better known businesses for many years I can say without equivocation that the Southern Highlands Hotondo Builder is one of the best teams I’ve ever come across and they are certainly A Great Find for anyone wanting a new home. We enjoyed our interactions with this Great Find and if asked to label the culture of this Find we would use descriptors like – committed to building value homes, honest and genuine in their dealings, very likeable to interact with in fact this ‘team’ made the experience for us ‘enjoyable’; for example when we first went into our new home the bathrooms had been loaded up with toiletries and towels just in case we’d forgotten some of these essential items

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi PHerd, Thank you for taking the time to review Hotondo Homes. We're so happy to hear about the amazing experience you had with Shaun, Brent and the team from Mittagong. They have clearly delive... read more »

  • 1 review
  • 1 answer
Private message

Verified Customer Build Location: New South Wales Construction End Date: Mar 2017

Great team work

4 out of 5, reviewed on May 24, 2017

A big thank you to Adam and the team (Linda, Kayla, Chloe, Stefanie, Dan and Bill) at Hotondo Nowra. We are very happy with the end result. A new learning curve with building a duplex and Adam and his team were there to help with any issues we had. Any small issues were dealt professionally and we are now almost ready to rent them out

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Beth,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear your experience with the team in Nowra went so well. Congratulations on completing a new investment property!
Kind regards,
Hotondo Homes

Verified Customer Build Location: Victoria Construction End Date: Oct 2016

Very happy with our first home

5 out of 5, reviewed on May 10, 2017

We finished our build with Hotondo Homes Wallan in October 2016 and couldn't be happier. The team did a fantastic job in building a quality home. From beginning to end they were only a phone call away and regularly kept us updated on the process.
Great communication, quality finishes and very easy to deal with. Highly recommend to anyone whether you are building your first home or dream home these guys were excellent.

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Spencer, Thanks for taking the time to review Hotondo Homes. We're so pleased to hear about your wonderful experience with our Wallan team. Thank you for your great recommendation. We hope you... read more »

Huskisson

  • 1 review
  • 1 answer
Private message

Verified Customer Build Location: New South Wales Construction End Date: Dec 2016

OUTSTANDING Hotondo Nowra and Adam Sturt (Franchisee)

5 out of 5, reviewed on Apr 20, 2017

Words cannot express our gratitude to Adam Sturt and his outstanding team at Hotondo Homes Nowra, including Linda, Kayla, Chloe, Stefanie, Dan and Bill. We are totally overwhelmed from our building experience with Adam. Being first time builders we had heard all the horror stories from other when building their homes with other building companies, however our experience with Adam was the exact opposite. Adam's ethical values combined with his loyalty and commitment to ensure our house was completed to his exceptionally high standards makes us so proud to live in an Hotondo home.
Our build was superbly managed by Dan, the customer service was excellent and the on-going support after completion of the build has and continues to be second to none.

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Gray, Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your exceptional experience with Adam and the team in Nowra. It's fantastic to see that your first buildin... read more »

Verified Customer Build Location: Victoria Construction End Date: Sep 2016

Excellent customer service

5 out of 5, reviewed on Apr 18, 2017

PJ Scott at Hotondo Homes Torquay were amazing! Every step of the build process, from start to finish, was managed by excellent staff who were committed to superior customer service. As each stage finished and a new person was delegated to head the process, be it the design, selections or the site manager, all staff involved were consistent in listening to their client and answering endless questions, meeting agreed deadlines, providing expert advice and just general care and commitment to the product they provide. I felt considered at all stages, and respected, even though my project with them was on the smaller/budget side. I would not hesitate in recommending them if you wish to build with people who treat you as a person and not just a build contract. The staff are lovely and friendly, and the end product/quality was excellent!

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Rozzie, Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had a wonderful experience with our Torquay team. It sounds like the team well and truly exceeded your exp... read more »

Verified Customer Build Location: New South Wales Construction End Date: Mar 2017

Great Building Experience

5 out of 5, reviewed on Apr 14, 2017

We built our home with C&S Duncan. The process from choice of design to completion was faultless. All the staff at Hotondo Faulconbridge were only to ready to assist with all our requirements and were always cheerful and attentive. We were able to modify the design and incorporate extra requirements. The building process was smooth and well explained and the workmanship first class.

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Peter, Thanks for taking the time to review Hotondo Homes. We're so pleased to hear you had such a great experience with our team in Faulconbridge. We hope you make many happy family memories i... read more »

Wentworth Falls

  • 2 reviews
Private message

Verified Customer Build Location: New South Wales Construction End Date: Oct 2016

First class build and service.

5 out of 5, reviewed on Feb 06, 2017

We built our home with Colin Duncan (Hotondo Homes Blue Mountians) and simply put it was a great experience from beginning to end. Great workmanship, great team and finished on time. We chose our design to suit a narrow block and as a result we have a lovely home that we, the family, our neighbors and friends all admire.
Would highly recommend the Hotondo Blue Mountains team to anyone seeking an honest fuss free result.

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Trevorge, Thanks for taking the time to review Hotondo Homes. We're glad to hear you had such a great experience with Colin and the team from the Blue Mountains. Thank you for your fantastic re... read more »

Verified Customer Build Location: New South Wales Construction End Date: Jul 2016

Couldn't be happier, exceeded our expectations

5 out of 5, reviewed on Feb 03, 2017

We couldn't be happier with our Hotondo Home. The team at the Lake Macquarie franchise (Stephen, Sue, Scott, Ashley and Mitch) went above and beyond our expectations from start to finish (not to be confused with Hotondo Port Stephens [sometimes referred to as Newcastle]). Nothing was too much trouble. Communication was excellent throughout and we were in our new home within 5 months from commencement of construction! We have heard many horror stories from people that have built homes with various building companies and were a little anxious at the beginning of the process. With that and our budget in mind, prior to finalising the purchase of our land, we were eager to know what the whole build was going to cost us, so there were no surprises. We had also spoken to a couple of the larger companies, however were left with a lot of uncertainty as to price, and felt like we were just another house to them. Despite being over a public holiday weekend, the team at Hotondo Lake Macquarie exceeded our expectations to put together plans and prices so we could make an informed decision about our purchase with peace of mind as to price. We felt very comfortable with the team from our first phone call. Everyone was upfront, honest and there were no hidden surprises along the way. Of course there were a couple of variations along the way as we had never built before, however they were all well received and carried out. Even now we have moved in, we have had a couple of small issues with services (none of them to do with Hotondo), however Scott (site supervisor) has gone out of his way to assist us to sort them out, even where it was not his responsibility to do so. If we ever build again, the team at Lake Macquarie would most certainly be the first people we contact.

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Ash, Thanks for taking the time to review Hotondo Homes. We're so glad to hear your experience with Stephen, Sue and their team was so amazing. We're really pleased to hear the team when over a... read more »

ocean grove

  • 1 review
  • 2 comments
  • 2 answers
  • 7 helpful votes
Private message

Verified Customer Build Location: Victoria Construction End Date: Dec 2016

Substandard tradesmen

2 out of 5, reviewed on Jan 15, 2017

Plumbing in wrong places in the slab (e.g.toilet and shower plumbing in hallway), brickwork not to Aus Building Standards (should have been replaced but we agreed to partial replacement and cement rendering of the front), concrete floor in garage delaminating (after 12 months it has now been repaired and coated but this now seems to be coming off). There were many other smaller faults which were fixed before or after handover.

7 people found this helpful, do you? Yes

Comments
Hotondo Homes Official

Hi Geof, We're sorry to hear you were not satisfied with your Hotondo experience. We take this kind of feedback very seriously and would like to assist where we can. Could you please contact our C... read more »

When we were having the problems while building the house I contacted Hotondo Head Office and was told Hotondo have no control over their builders as they operate franchises - and I should take the... read more »

It seems the Hotondo PR man agrees that Hotondo have no control over their builders - not much point in referring all the people with complaints to the customer care dept I would think.

  • 5 reviews
  • 1 comment
  • 1 answer
  • 1 helpful vote
Private message

Verified Customer Build Location: New South Wales Construction End Date: Jul 2016

Doesn't get any better than this!

5 out of 5, reviewed on Jan 09, 2017

Reliable, professional, knowledgable, awesome! Not the words you usually hear when talking builders.
We built our home through C S Duncan Hotondo Homes, Blue Mountains (Faulconbridge) NSW and I'm happy to say that I would use all of those words to describe these guys. Not only did we have a great experience building our first home, we were presented with a quality home that is not only simply awesome to look at but also great to live in. The workmanship is flawless. The house was built bang on time (we got the keys a day before the date on the contract!). They did have a few issues with staff leaving mid-construction but those were dealt with professional precision and didn't affect the build-process at all. The staff were great to deal with (they know what they are talking about apart from knowing the area really well - rare in this industry). We tried a few builders before coming in to these guys and they were ALL big disappointments. Mostly, it was just clueless sales people who we had to deal with, which was quite frustrating. Here, we met with Cullen on day one - that was a bit of a revelation! These guys are proper builders, not some sales guys trying to sell. The whole team is awesome - every department is taken care of.
Having said all of the above, we did stay out of the way through out the build process, only visiting when invited. We gave them space and hardly ever bothered them while they were building our house. Can't say for sure, but that might have helped in getting it ready in time.
If anyone is planning to build up here in the Blue Mountains, going elsewhere would be a downright mistake. As for us, we'll go back to C S Duncan Hotondo Homes for our next project. Easy decision!

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Vthakur, Thank you so much for your great recommendation. We're so pleased to hear you had such a fantastic experience with Colin and his team. We can only imagine how incredible it must feel t... read more »

thanks guys!

  • 5 reviews
  • 3 comments
  • 1 answer
  • 11 helpful votes
Private message

Verified Customer Build Location: Victoria Construction End Date: Jul 2017

South Morang; South of the truth.

1 out of 5, reviewed on Jan 05, 2017

After explaining our crappy start with another volume builder we were super excited and felt reassured that handing our deposit over to [name removed] was going to be a great move for our future. He assured us that we could supply our own appliances and use our family’s connection for Hydronic Heating and, verbatim, 'we won’t let you use a mate that's an electrician or plumber, but anything else won’t be a problem!' We briefly met the builder, [name removed], who seemed like a good guy. Prior to this initial meeting I had spoken with [name removed] at length and provided everything from the site survey and soil test to the dial before you dig report and the Yarra Valley Water service plan to ensure he would be well equipped for our meeting. He explained that site costs would be around $25K, no more than $30K and gave me a price on the house we were after. [name removed] went on leave and I was left dealing with a very curt and abrupt [name removed] who I'd speak to one day regarding something and then she'd call me the next to ask questions she'd received answers to the day prior. I'd then get emails requesting info she’d been given weeks ago. At one point I received an email intended for another client and it just felt like they couldn’t get themselves together and that they were very disorganised.

Whilst on the phone with [name removed] one day I explained that I would send over the specs for the appliances I was using and she said that they had their own providers and that I couldn’t supply my own. When I explained that [name removed] had said it would be okay she then told me that [name removed] was no longer with the company. Alarm bells starting ringing and I requested a meeting with [name removed], the owner of the company. I was fairly emotional during this meeting as [name removed] said the [name removed] was fired for lying to clients and that he was never going to work in this industry again as he had done this to two other volume builders. He said that I couldn’t use my own appliances because he had installed another clients pre-purchased appliances and they were pursuing him for warranty claims. He then said I could but he would charge me hefty legal fees for it. When I told him what [name removed] had promised he was very aggravated towards me, to the point where I was uncomfortable, and said ‘I can’t verify that he said that to you’. …Excuse me, but you’re now getting angry with me because you didn’t vet your staff member that you just confirmed was lying to all of your clients and you’re calling me a liar?! This is something I should have said to him and at this point I should have left but being there by myself, feeling slightly intimidated and having already paid the deposit I simply confirmed with him that we would still be able to start building by the end of the year, to which he said ‘absolutely’ and I got up and left.

Hubby and I decided that we would simply install our appliances after handover and see what kind of quote they got for the hydronic heating. This had already been a two month process and we had paid the deposit so let’s see what it comes back to us at. We finalised the floor plan and met with [name removed] for the colour consultation. [name removed] was lovely! We went through everything with her and we left only having to confirm some bathroom tiles, taps and sinks. It took us two weeks to get this information to her but she had the completed colour selection by mid-September. We were told from this point that it would be two to three weeks to get our tender back and we were back to being excited and started to slowly pack up our house. At the start of October [name removed] emailed asking when we would be demolishing the house so that they could do the final soil test. I said it was coming down the first week of November. By mid-October we had moved out of our house, and the abolishment of the Electricity and Gas were going to happen anytime within the next 14 days. I know [name removed] had confirmed that we would definitely start building before the end of the year, but nothing with this builder had gone true to plan so I emailed [name removed] explaining I didn’t really want to pull my house down without the tender and she said that it should be ready next week but that they had pushed my build back to the end of January 2017. I was gobsmacked! You spoke to me a week ago and you didn’t think to tell me this then knowing I was moving 50 minutes away??!! I emailed seeking confirmation and was told that they had prioritised other builds to go to site before ours and that our tender would be ready next week.

At this point I called head office to ask if this was normal; was it normal to wait so long for a colour selection? [name removed] listen to my whole story and asked me if I would like her to get the build date back to pre-Christmas and enquire as to why the tender was taking so long… I was worried that this would triple the cost of my house as they would be annoyed with me for going to head office with this enquiry so instead we moved essential items back into our house and cancelled the abolishment of gas and electricity. Lucky too as we didn’t get our tender back until mid-November!! We finally met face to face with [name removed], who turned out to be very, very lovely in person. Unfortunately that’s where the loveliness ended. We were shown an up to date version of our house plans - which neither of us had seen - showing changes that were required for things we had queried but assured were okay, incorrect cabinetry layout, different ceiling heights... What the hell had just happened here?! Add to that the fact that our tender came in $150k over budget and we were beyond annoyed. I swore at this point and was told 'That's okay, I've seen much worse!' ...Great, so you do this a lot to your clients do you?!

We had a contingency plan as we knew there were a lot of variations but it certainly didn’t stretch that far. What killed us the most was the fact that base price of the house had risen $25,000.00, in addition to the extra sq we added on and our site costs were now miraculously $50,000.00! In the two months it took to get our tender back they had also fired [name removed], our colour consultant… The benchtops that were meant to be standard were a cat 2, the wall colour we picked ‘Yes, we can do that colour but we can’t guarantee it will be the same shade’ and there was something like an extra $40,000.00 in cabinetry costs because the style of cabinets we chose had to be vinyl wrapped, all unbeknown to us. The clincher; while doing our colour consultation we asked [name removed] the owner, personally, how many bathrooms were included in the promotion and he, himself, said two - but guess what... Only one was included! So basically the whole six months was a huge waste of time having been misled or lied to at every stage. I deserve and should pursue a refund for the initial deposit but I just don't feel like I have it in me to fight them for it...

Reading this back, we look like fools – we should have opted out long before we did but building for the first time is definitely a learning curve and we have both learnt very valuable construction and life lessons from this. I suppose that’s one thing to be grateful for?! I wouldn’t suggest building with these guys, increasing site costs to increase profit is disgraceful; though apparently the norm from what I’ve read. All I can say is be wary and trust your gut. Good luck with your build!

9 people found this helpful, do you? Yes

Comments
Hotondo Homes Official

Hi NatB, We're sorry to hear you were not satisfied with your Hotondo Homes experience. We always aim to deliver the best possible building experience for our customers and take this kind of feedb... read more »

Verified Customer Build Location: New South Wales Construction End Date: Nov 2016

Flexible design and a quality home

5 out of 5, reviewed on Jan 02, 2017

We found our experience with Hotondo to be very good. They allowed us a great deal of flexibility during the design phase which enabled us to create a more unique home suited to our needs. Many small touches with the finish quality and detail were also appreciated. It has been terrific working with the Hotondo team here in the mountains and I would recommend them to any perspective new home buyer.

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Waz, Thanks for taking the time to review Hotondo Homes. We're glad to hear you had such a great experience with the team from the Blue Mountains. Thank you for the great recommendation. We hop... read more »

Verified Customer Build Location: Queensland Construction End Date: Dec 2016

Fantastic experience first home Kingaroy Hotondo homes

5 out of 5, reviewed on Dec 23, 2016

We were won over when we first walked in just felt right. When i finally made up my mind on which home was for us everything just fell into place from choosing the lay out colours fixtures tiles ect to even tweeking the plans a little was a breeze so much help was provided nothing was to much trouble very professional and great to talk to. The build and quality of our home was fantastic just a couple of minor issues which got sorted out straight away. We would just like to thank Clint and his crew for an amazing job and getting us in before Christmas and Calan who put in so much time and effort and making our experience absolutely brilliant . We LOVE our new home Thank you Hotondo Kingaroy

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Gina and Ashley, Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a fantastic experience with Clint and the team from Kingaroy. We hope you enjoy spending... read more »

Verified Customer Build Location: Victoria Construction End Date: Jul 2016

Honest, decent and transparent - rare anywhere

5 out of 5, reviewed on Dec 19, 2016

When building there are a lot of choices and everyone has their own scale when it comes to cost V quality V speed. I looked at alot and was never comfortable to commit until I met with Wayne. Wayne and his boys Keegs and Kalen, meant what they said, and most importantly did what they said. I happy to have gone through the process with these guys backing me up. We love our home and would recommend them for yours.

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi RebeccaJwithCs, Thanks for taking the time to review Hotondo Homes. We're happy to hear you had such a great building journey with our team from Wallan. Thank you for the great recommendation a... read more »

Verified Customer Build Location: South Australia Construction End Date: Aug 2016

First home what a breeze

5 out of 5, reviewed on Dec 16, 2016

They won us over to start with was the customer service and how organised they where with getting us our fixed price quote.. Very happy with the finished product.. The team in port Lincoln Ian, Glenda and Sara went out of the way to help us. Gave us tips and hints that could save us money or help with storage. Helping us with the knowledge they have. Couldn't be happier. Made building our first home a breeze.

Was this review helpful? Yes

Comments
Hotondo Homes Official

Hi Sara, Thanks for taking the time to review Hotondo Homes. We're happy to hear you had such a great experience with the team from Port Lincoln. We hope you enjoy making countless family memories... read more »

1 of 8 pages


Questions & Answers

Has anyone built with Hotondo Homes Melton ( Darvale Homes Pty Ltd)? Please share your experiences.

Hafiz asked on Oct 17, 2017

Answer this

I built with Darvale Homes (Hotondo) 3 years ago.
The process was one of the easiest to go through. Darren and Vesna run the business flawlessly. From the initial consultation with Darren, he stepped us through all aspects of the build and also linked us to a mortgage broker. The build itself was extremely smooth with only 1 minor issue that was corrected early on. Darren ensured that all the products used were of a very high standard and overall, we were ecstatic with the result. During the build at frame stage, I requested a change, which was readily accepted and I was able to add my own details as applicable with no issue from Darren. Any and all communication initiated by me was promptly answered to my satisfaction.

I then returned to Darvale 5 months ago to have an addition/modification completed as their quote came under an initial quote from another company. Once again, Darren excelled in delivering a fabulous product.

I have recommended Darvale to a number of colleagues and friends, and will continue to do so. I don't intend on moving any time soon, but if I was, I would definitely be choosing Darvale to build with again. And again!

Hi what's the lowest price house you can offer in blue mountains area ie how much to build basic house ?

Fiona J asked on Oct 12, 2017

Answer this

Hi Fiona,
Thanks for getting in contact with us. Because we are a national building franchise you will need to speak to the local builder directly. You can contact Colin Duncan and his team by visiting http://hotondo.com.au/home-builders/penrith-lithgow-blue-mountains/
Thanks - Rose

Hi Could u answer me this is it NORMAL to reach end of contract and still haven't reached lock up stage ???? Is it normal to take 290 days and end of a contract yet lock up stage is still not complete ???? With very poor communication and still haven't received the answers we need and contract expires in a weeks time and builder still hasn't completed lock up stage is this normal hotondo ?????? Do all your builds turn out like this ???? Which now has caused financial hardship and stress on a family Is that normal hotondo answers needed !???? Hotondo

Schaff asked on Sep 09, 2017

Answer this

Hi Schaff,
We take this feedback very seriously and would like to know more information regarding your build. Could you please contact our Customer Care team by emailing [email protected] or by calling 1800 677 156. They will be able to assist you further.
Thanks - Rose

See all 75 questions about Hotondo Homes