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They cared a lot about how happy we were with the process and the end result.

5 out of 5, reviewed on Sep 18, 2017

Our designed (Rod Sinclair) took the time to show us all the options and came up with a very good looking layout. He spent time talking through the contract with us to make sure we were happy and clear on everything. This was a refreshing change from most salespeople who tend to get a bit impatient at the end when they just want to close the sale. Rod even called us up after we had signed the contract to make sure we were happy with an item that we had seemed uncertain on beforehand. This level of care and attention was very much appreciated.

There were minimal deviations from the schedule of the install. The project manager (Brad Ronan) was very proactive during the whole process in making sure we were happy with what was happening. This was a refreshing change from many businesses who don't seem keen to ask this question. There were a couple of hiccups along the way (as is very normal) but Brad made sure they were all sorted out very well and promptly. One of the minor issues was only noticed after the final payment was made, but Brad still made sure this was sorted out. Again, this was refreshing, because many businesses seem to lose interest after getting their final payment.

The soft-close feature on all the drawers and cupboards is very nice. Everything fits nicely and looks great. The extra-wide drawers are very functional.

The price was very reasonable and we felt like we were being looked after during the whole process. We felt like Kitchen Craftsmen cared about the quality of the result and making sure we were happy with the whole process. This renovation was part of starting a home business so it was great to see it go so smoothly. Overall it was pleasant and efficient.

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Kitchen Craftsmen Official

Hi Peter and Jess, What a wonderful review to receive, thank you for the detailed and generous feedback! We'll definitely pass your comments on to Rod and Brad, who we know will be really happy ... read more »

Verified Customer

Awesome Kitchen

5 out of 5, reviewed on Sep 01, 2017

I walked into the Kitchen Craftsmen (KC) Nedlands display centre with the view of KC being my cost comparison with another prominent kitchen supplier.
But right from the beginning Marco (designer) impressed us with his excellent design knowledge and friendly demeanor. As an ex KC cabinet maker Marco knows his craft and identified the good and bad aspects of our ideas and always suggested excellent alternative ideas and effective solutions to problems.
Together, my wife (Coralee) and Marco systematically worked their way through our existing dated kitchen/laundry layout and redesigned it into a functional and beautiful kitchen.
There were a few "finish" selections that tested my conservative tastes, including the stressed timber feature cupboard doors, but to their combined credit the finished results were stunning !
KC's 3D kitchen design software is brilliant ! At any point during the design process, Marco could switch from floor plan to the 3D overview so that we could visualise any proposed change or addition and feel confident that it would not clash with other aspects of the design. The final design and the "as built" kitchen were visually identical - no surprises !
The installation process aligned exactly to the agreed schedule.
Every KC installation team member or sub-contractor would contact us a few days before their scheduled arrival and agree the starting date and ETA.
All the KC tradesman (Jason - cabinet installer) and contractors were courteous and professional. I sought alternative quotes for numerous trades but found KC's preferred contractors to be cost competitive in every case. Mick and Eugene (ceiling structural mods/wall demolition), Paul (plumber) Matt (electrician), the stone benchtop installation guys and the glass splashback installer were all first class blokes and tradesmen and are now our preferred tradesmen for future work.
Nic (installation manager) resolved the few minor issues without question and corrected a few other minor things that we weren't even aware of !
In addition to all that, we were lucky enough to be one of six winners of a Kitchen Craftsmen competition reducing the total cost of our kitchen by $15,000 !!!!
We would not hesitate to recommend KC to anyone and thank The Kitchen Craftsmen for their excellent work !!
Greg and Coralee

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Kitchen Craftsmen Official

Dear Greg & Coralee, WOW! We cannot thank you enough for taking the time to leave such a comprehensive and favourable review! We are so happy to hear that you love your stunning new kitchen, and... read more »

New kitchen renovation

5 out of 5, reviewed on Aug 23, 2017

Right from the beginning Rod Sinclair at Joondalup Showrooms we were given excellent service. the timetable presented to us before start of work was adhered to and all the tradesman were professional and courteous. Would not hesitate to recommend KC to anyone thankyou. Ray and Marion 23.8.17

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Kitchen Craftsmen Official

Hi Ray and Marion, Thank you for leaving us this lovely positive review! We really appreciate you taking the time to share your experience of Kitchen Craftsmen. We’re so happy to hear that yo... read more »

Verified Customer

Great Result

5 out of 5, reviewed on Aug 23, 2017

We spoke with several kitchen reno companies about what we wanted to do, which included some structural work to give us more room in our kitchen, as well as include a larger oven and a dishwasher. It came down to two designs, but in the end we chose Kitchen Craftsmen because we felt we were getting what we wanted and the price was close to our budget. Rod, the designer, was great giving good advice but leaving the final decisions to us. The tradesmen who came to do various parts of the project were all friendly and happy to answer questions and most importantly all did good quality work. We were extremely happy with the result and several friends and family have remarked on the quality and overall look and feel of the kitchen. We definitely recommend Kitchen Craftsmen.

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Kitchen Craftsmen Official

Hi Steve and Linda, Thank you so much for your fantastic review! Deciding which company to use for your kitchen renovation is a big decision, so we are really pleased to hear that we were able t... read more »

Verified Customer

Pleasant Experience and Outcome

5 out of 5, reviewed on Aug 17, 2017

We were very pleased to have Nathan from KC osborne Park design / planned our new kitchen together with his pleasant mannerism provided a kitchen that exceeded our expectation. Thank you to Nik for project overview and Marc (installer) Vincent final fitment, Bench top installation and Ryan electrical contractor.

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Kitchen Craftsmen Official

Hi Joe and Mirona, Wow, what a review! Thank you so much for taking the time to leave this feedback for us. It's always super to receive customer comments, especially ones as lovely as yours!... read more »

Excellent end result!

5 out of 5, reviewed on Aug 16, 2017

We are very pleased and happy that we chose KC from Osborne Park,WA to renovate our kitchen. The expertise and ideas from designer Nathan Allam has transformed our 35 years old tired-looking kitchen into a modern contemporary kitchen. All the workmen from Al the handyman,installer,electrician,plumber and tiler were very professional and courteous.The whole project was well -planned and timely.The project manager Nick A was very helpful and available to iron out any concerns or problems.
We would not hesitate to recommend KC to anyone who is thinking of renovating their kitchen. Thank you so much for a job well done.

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Kitchen Craftsmen Official

Hey Freddie and Lilian, What a lovely review to receive, thank you for the brilliant feedback! We'll definitely pass your comments on to Nathan, Al, and Nick, who we know will be really happy to... read more »

Excellent design and finishing off!

5 out of 5, reviewed on Aug 14, 2017

KC designed a reception desk, storage area with filing cabinets and a kitchen area for our office. The design was done by Selwin and was very practical, functional and stunning. The subcontractor who installed the cabinets did not impress, but the person sent out by KC, Vincent, to finish off the project was excellent. He was on time, did his job with passion and showed pride in what he does. The place was clean when he left and he left us with a completed project we admire and will enjoy for a long time to come. Thanks KC, I will recommend you to all that comment on our project.

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Kitchen Craftsmen Official

Hi Mauritz and Ansie, Thank you so much for taking the time to leave us feedback here on Product Review. We’re so glad that your office renovation has given you a functional AND aesthetically p... read more »

what a transformation

5 out of 5, reviewed on Aug 04, 2017

We are v pleased with Kitchen craftsmen (KC). We were most impressed with Designer Fabio Maluf. We just walked into KC one Sunday afternoon and Fabio was on duty. He was very polite and patiently listened to us and answered all our questions to our satisfaction. He spent one hour with us and we decided to go with KC. Thank you Fabio for your advice and guidance throughout the renovation. All KC staff and project manager and subcontractors did a great job on schedule. The design was excellent and we have KC to thank for our wonderful new bright kitchen.

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Kitchen Craftsmen Official

Hi Zu and Ben, Thank you for the fantastic feedback on your new kitchen, and taking the time to leave this review! We’re really happy to hear that you had a great experience with Kitchen Crafts... read more »

It was a breeze

5 out of 5, reviewed on Aug 03, 2017

The project from beginning to end was really easy, the design and choices available was great. The advice and recommendations were great and they were happy to listen to our suggestions too. All the recommended tradies were great, punctual, the work was a high standard and they all cleaned up behind them. The kitchen fitted well and is exactly as we expected. The delivery time of all aspects of kitchen came when scheduled. This is the second time we have used kitchen craftsmen, so that must say something, would i use them again or recommend them YES I WOULD.

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Kitchen Craftsmen Official

Hi Graham, Thank you so much for taking the time to leave us feedback here on Product Review! It is wonderful to hear that not only were you very satisfied with your kitchen, but that you ha... read more »

Verified Customer

OMG what a difference this reno made!!

5 out of 5, reviewed on Jul 31, 2017

Thanks so much to the oh-so-patient and perfectionist Kitchen Craftsmen professionals in Osborne Park, WA. Our personal designer, Nathan, listened to (and incorporated) every little detail we asked for - and we asked for plenty! Many of our requests were quite unique but he worked it all out just fabulously. We appreciated his sound advice on the materials and hardware components and his on-site visit to really understand the context. Our supervisor, Nick, took his job really seriously and kept the project nicely on track, despite the inevitable unexpected annoying bits n pieces as you bring so many trades together in a project. Stewart, the assembler, was experienced, meticulous and dedicated. It was like it was HIS kitchen! The end result is just SO different from what we had before. Every little detail is PERFECT ... and we are pretty harsh critics! Really appreciate it guys! Thank you so much. Jan :-)

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Kitchen Craftsmen Official

Hi Jan, WOW! Thank you for taking the time to leave such a detailed, enthusiastic and positive review! We are so thrilled to hear that you love your new kitchen, and that you experienced wonderf... read more »

Rosemount Kitchen- four years later.....

5 out of 5, reviewed on Jul 05, 2017

Just wanted potential customers to know that my fabulous kitchen still looks brand new and I wouldn't change a thing. Something that I didn't mention in the 2013 review, is that Mark recommended electronic drawerss. This adds quite a bit to the cost but it's so worth it and I'm very happy we went with this indulgence. So don't hesitate, because if you have a Rosemount Kitchen installed, you will definitely not regret the decision!!

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Kitchen Craftsmen Official

Hi Penelope, Thanks for taking the time to leave feedback here on Product Review! There’s nothing like an expertly-made kitchen that stands the test of time, providing years of enjoyment and sat... read more »

Professional and efficient

5 out of 5, reviewed on Jun 30, 2017

worked with Stuart, and his team, very patient, excellent design, professional,and efficient. Installers also worked cleanly and efficiently. Couple of hiccups with extractor fan (unrelated to fitters/kitchen craftsman). All dealt with efficiently by Kitchen craftsman. Thank you for creating an amazing kitchen!! Used our own plumber and electrician.

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Kitchen Craftsmen Official

Hi Trish, Thanks for taking the time to leave us feedback here on Product Review! We're thrilled to hear that you love your new kitchen! We'll pass on your feedback to Stuart and his team -... read more »

Our New Kitchen is Amazing...

5 out of 5, reviewed on Jun 30, 2017

Right from the start with Rod Sinclair in the showroom at Joondalup, we were given excellent service. He offered great advice on colour scheme and what appliances would be suitable. All the tradies who worked to put together our amazing kitchen were friendly and efficient. I would recommend Kitchen Craftsmen to anyone thinking about or looking for advice on, new kitchen. Thank you for making the who experience non stressful and enjoyable.....

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Kitchen Craftsmen Official

Hi Gillian, Thank you for taking the time to leave such a detailed review! We’re so happy to hear that you love your new kitchen, and that you experienced wonderful service from the moment you... read more »

Loving my new kitchen

5 out of 5, reviewed on Jun 23, 2017

Thank you to Simon at kitchen craftsmen for helping us to plan and complete our kitchen, you delivered on time and gave excellent service before installation with helping us choose colours and re designing several times until I was happy, your team especially Stuart, who came back at very short notice to fix up a drawer have been a pleasure to work with. Can't recommend you highly enough. The price was pretty good too.

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Kitchen Craftsmen Official

Hi Alison, Thank you so much for taking the time to leave such a detailed review on Product Review! We’re so glad that you love your new kitchen, and had a wonderful experience with Simon, ... read more »

My new kitchen

5 out of 5, reviewed on Jun 13, 2017

Thanks to Paul at Jandakot branch for all his assistance and guidance in selecting my fabulous new kitchen. The timetable presented before the start of the work was adhered to and there were no hold-ups with any of the tradesmen who were totally professional, timely, courteous and obliging. Thanks to everyone for an A1 job.

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Kitchen Craftsmen Official

Hi Chris, Thanks for taking the time to leave us feedback on Product Review. We're so happy that you love your new kitchen! We'll pass on your feedback to Paul - we know he'll be happy to h... read more »

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We were very pleased with the professional service and the quality of work we recieved

5 out of 5, reviewed on May 18, 2017

Nathan Allam & Nik Avery from the Osbourne Park were so helpfull from the start to completion as they always followed up and responded to our queries.Jason who installed the complete kitchen is a perfectionist so I would recommend Kitchen Craftsmen to anyone

1 person found this helpful, do you? Yes

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Kitchen Craftsmen Official

Hi Ron, Thanks for taking the time to give us feedback on Product Review! We’re so glad that you love your new kitchen, and were so pleased with the service you received from our team. We... read more »

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Verified Customer

Great Service, Great Result

5 out of 5, reviewed on May 08, 2017

Thanks to the team at Kitchen Craftsmen, Midland. From the very beginning of our new kitchen journey to the final handover and after service - we were so well looked after. The customer service, attention to detail and the quality of the product is second to none. Go and see John and Stavros in Midland if you are after a new kitchen - you won't be disappointed!

1 person found this helpful, do you? Yes

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Kitchen Craftsmen Official

Hi Dan, Thanks for taking the time to review us on Product Review – and for your fantastic feedback! We will be sure to pass on your wonderful comments to John, Stavros and the team at our Mid... read more »

Dream kitchen.

5 out of 5, reviewed on Apr 28, 2017

Having looked around for someone to renovate our kitchen we went to kitchen craftsman,excellent from start to finish,designer,tradesmen and installer,we went with the tradesmen that work with kc,as they all work together and no delays what so ever,as one job finished the next was started ,still stand back and look amazed at the results of my wonderful kitchen.Thank you.

1 person found this helpful, do you? Yes

Comments
Kitchen Craftsmen Official

Hi John and Michele, Thank you for taking the time to review our work on your kitchen - and for your great feedback! We’re so pleased to hear that our team of expert craftsmen, along ... read more »

Great Result

5 out of 5, reviewed on Apr 21, 2017

We are very satisfied with our kitchen renovation which was completed on time without any major problems. The service from design to installation was professional and we found the Kitchen Craftsmen people easy to deal with. It was particularly nice to get prompt return calls whenever we left messages which seems to be a rarity (from our experience with recent bathroom renovations). The only negative aspect was that KC do not employ their own electrical or plumbing tradesmen and we had to make separate contracts with others. We chose tradesmen recommended by KC so we ended up with people used to working with them and it all went smoothly. Just make sure in your contract that KC are responsible for coordination on site or you could end up with delays due to scheduling mix-ups.

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Kitchen Craftsmen Official

Hi Martin & Sue, Thanks for taking the time to give us feedback on Product Review! We’re so glad that you love your new kitchen, are pleased with how smoothly the process ran, and that ou... read more »

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Better than we hoped for

5 out of 5, reviewed on Apr 10, 2017

After having been given a few quotes and many ideas, by other kitchen renovators, we decided to go with Kitchen Craftsmen at Jandakot. Our designer was Simon Avery, who impressed us from the start with his knowledge and attention to detail. He is very patient and took us through the whole process calmly and professionally. Our kitchen wasn't the easiest to renovate but with Simons advice it turned out to be a wonderful transformation. The installation was much, much easier than we imagined it would be, with everything slotting in perfectly. We chose to have corner drawers and would recommend them for their easy storage and cleaning. We have a bright, functional and great looking kitchen thanks to Kitchen Craftsmen.

1 person found this helpful, do you? Yes

Comments
Kitchen Craftsmen Official

Hi P and C, Thank you for taking the time to review our work on your kitchen - and for your fantastic feedback! We’re so happy to hear that you love your new kitchen, and that the installation t... read more »

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Questions & Answers

How do you remove Kitcraft drawer fronts? Some of mine need replacing due to the laminate peeling.

Dayle asked on Jun 13, 2017

Answer this

Hi Dayle,

Thanks for contacting us regarding your issue.
If you would like to send through your best contact details to us at [email protected] we will be happy to contact you directly to see how we can help.

We look forward to hearing from you.
The Kitchen Craftsmen Team

I have a kitchen which needs new benchtops, a belfast sink fitted so cabinetary in cupboard to support sink ,l want to keep my original doors as l have a painter to redo them. I need a quote and would li,e to know if you guys do this type of work it is not a complete renovation. Cheers Nola (connolly)

Nola asked on May 12, 2017

Answer this

Hi Nola, thanks for reaching out to us on Product Review.

We're sure we can help!
Please email us with your contact details to [email protected] and we'll be in touch.

Thanks,
The Kitchen Craftsmen Team

Has kitchen craftsmen taken over from kitcraft??

Lynda asked on Jan 22, 2017

Answer this

Hi Lynda,

Thank you for your question.

The company is the same - our trading name has evolved since we first started trading as Kitcraft Kitchens, to more accurately reflect the changes in our current product offering.

Hope that helps!

The Kitchen Craftsmen Team

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