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On time and budget

5 out of 5, reviewed on May 28, 2016

Really enjoyed working with Rod S. and the Kitchen Craftsmen Team. We were informed when everyone was coming and they came when they said they would. All of the dates for installation were met or superceded and everyone of the tradesmen were very friendly and attentive.

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Kitchen Craftsmen Official

Thanks for the fab feedback, Geoff and Barbara... We'll pass your comments on to Rod and the wider team - we know they'll all be very happy with your feedback. We enjoy posting pictures of our c... read more »

Completely satisfied with the new kitchen

5 out of 5, reviewed on May 11, 2016

I found Kitchen Craftsmen to be professional. Thank you Simon at Kitchen Craftsmen, Jandakot for designing a loverly practical kitchen. It is just what I wanted. The renovation went to plan. Our enquiries were always answered promptly.

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Kitchen Craftsmen Official

Thank you for the great feedback, Jeannie... We'll pass your comments on to Simon - we know he'll be delighted with your comments. We love posting pictures of our completed work and customer f... read more »

The new kitchen is a dream

5 out of 5, reviewed on Apr 13, 2016

We found the experience of working with the staff at Kitchen Craftsmen very satisfying from the sales people to the installers. The kitchen lived up to our expectations and we would recommend them to other people. Their prices were competitive and the products of a very high quality.

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Kitchen Craftsmen Official

Thanks for your great review, Jackie and Marv... Feedback like this makes all our jobs worthwhile - it's great to know you'd recommend us to others! We enjoy posting pictures of our completed wo... read more »

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Very disappoibnted with kithcen

1 out of 5, reviewed on Mar 30, 2016

The quality of finished kitchen is no better than a kitchen from Bunnings or Ikea. I was given a timetable for the installation of kitchen which was to start on 1/9/15 and be completed 27/9/15. My kitchen still isn't finished. The stone bench top had to be changed due to the poor quality. The bench top I have now is still of a poor quality. I was told that there would be no guarantee that if I had it replaced again that the new one would be any better. My drawer still don't close properly even though I had it adjusted once before. I never saw the same installer. The first installer complained about having to come to south of the river when he lived north of the river. He didn't finish installing the cabinets when he was supposed to 1/9/15, so a different installer was sent days later to finish the job which he couldn't because he didn't have all the panels he needed. I then had to cancel my electrician because the panel hadn't been installed where he was going to put a power point.

1 person found this helpful, do you? Yes

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Kitcraft Kitchens Official

Hi Linda, Thanks for reaching out to us on Product Review. We have tried to locate your information on file and we’re unable to match your criteria with our customer database. Issues with insta... read more »

Verified Customer

The BEST in the Business!

5 out of 5, reviewed on Mar 21, 2016

After pricing up DIY kit-kitchens with Bunnings and Ikea etc, we thought we would get Kitchen Craftsman to quote as well just to see the difference and were very surprised that it was nowhere near as much as we thought it would be. The difference in cost is far outweighed by superb quality and the ability to completely customise every aspect. On top of this, our dealings with Selwin and the whole team was absolutely spot on for service. We originally had a very different design in mind and after just one meeting with KC, changed it completely and are so glad we did as the changes have resulted in a much more practical design that looks AWESOME! They worked so well within our time constraints and all other request so thank you so much for all your help with it all.

Matt and Shell - Kinross

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Kitchen Craftsmen Official

Hey Matt & Shell, Thanks for taking the time to review our work. We're so happy that you love your new kitchen, it's always super to receive customer feedback, especially feedback as complimenta... read more »

Definitely will but there are still a few finishing touches I need to get to before we do before and after pics but will make sure we send them through once done :)

Kitchen Craftsmen Official

Great, looking forward to seeing the pics!

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Verified Customer

We are happy with our new kitchen

4 out of 5, reviewed on Mar 18, 2016

We have our kitchen renovated about 6 months ago by Kitchen Craftsmen in Perth. We are very happy with the quality and service. However we found the stone bench top is not as brilliant as we thought. It appears to leave stains on it quite easily even with water left on the bottom of a glass or cup. Also it has a little crack near the kitchen sink already.
We made the wrong choice of having a square sharp door/drawer handles, I am still have bruises on my legs as I keep bump into them.
Overall, the service was very good they were on time and trades people are very polite and professional.

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Kitchen Craftsmen Official

Hey Dreamcatcher, Thanks for taking the time to send feedback to us, it's always great to receive Positive and Constructive reviews, as it allows us to address your concerns, and provide the best... read more »

Perth

  • 3 reviews
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  • 4 helpful votes
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Too small of a job

1 out of 5, reviewed on Jan 27, 2016

I first called up Jandakot office to ask if they will do overhead cupboards for my kitchen and laundry, easily said come in and we will discuss. Next few days I measured my cupboards sizes and went into the Jandakot office. The guys said oh I'm sorry we don't do small kitchens, we rather do whole kitchen renovations. I was thinking that's weird cause I called before and you guys were happy for me to come in and get a quote.
I said I've got the measurement here if it's easier. He said hmm ok then. So quote came back and happily agreed. Paid all progress payment. Then comes install day. Had a talk to installer before hand, he advises me he has never install LEDs lighting before. Great to hear as a client! He calls up some people and figures out how to put the cabinets together but missing a power cord and he installed a panel upside down so need to reorder as it has screws holes in the panel now. Takes 4 weeks to order 1 power cable for the LED and a panel around 350x400. Installer comes 1 week after to install. Everything goes well. Electrician comes in and says the power cable for the other 2 lights don't match need to order an adapter or something from the lighting company. Takes 2 days to come in and reschedule for electrician. Brings the part in yesterday and tries to install it. Lights don't work, says probably an issue with the LEDs. Has to call up kitchen craftsmen and tell them to get the people who supply lights to them to sort it out. So waiting for KC now for a call back.
So much for we don't do small jobs. I would never in my life again recommend them. If they send an installer out to a job that has never done it before I would not trust them to even touch my entire kitchen. The constant delays and time wasted for me to stay at home and wait. Everyone gets paid except me because I have to take time off work.
Good work Kitchen Craftsmen, the only thing you craft is wasting time and a hole in my pocket.

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Kitcraft Kitchens Official

Dear Yong, Thank you for taking the time to post this review, we are sorry to hear about the issue you have had. It is important for us to receive both Positive, and Constructive feedback, as it a... read more »

Perth

  • 2 reviews
  • 1 comment
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Kitchen Perfect

5 out of 5, reviewed on Jan 14, 2016

It’s been 6 weeks now since our kitchen renovations were completed. I deliberately held back in passing comment as I knew the Christmas rush was upon us and would give us the opportunity to put the new kitchen design through its paces.
All I can say is ‘Thank you’. The functionality and usability exceeded our expectations. We are both extremely satisfied with the design and build quality, which is top notch. This is the first major renovation we’ve experienced and we could not fault anything. There are numerous stories of renovation disasters and mishaps, but fortunately we made the correct decision in selecting Kitchen Craftsmen.

We would both like the express our sincerest gratitude to all concerned – Jason for his fantastic efforts in installing the cabinetry, Les and Storm Liteman for their electrical handy work, Adam and his team at AJR plumbing and lastly, Peter Radcliffe and son for the initial demolitions work. Each proved to be a true professional, both in the workmanship displayed but also in their approach to the task at hand. It was an absolute pleasure in dealing with these contractors.

Attached are a before and after picture of the kitchen area. As you can see, what was achieved definitely enhanced and brightened our kitchen area. I would not hesitate in recommending yourself or Kitchen Craftsmen to anyone contemplating a kitchen makeover. If our experience is anything to go by they would be in good and capable hands.

Once again, thank you to all concerned.

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Comments
Kitchen Craftsmen Official

Wow, what a review! Thank you so much for taking the time to feedback on our work. It's always super to receive customer comments, especially ones as complimentary as yours! It makes us enjoy wha... read more »

Most welcome to publish the images.

Kitchen Craftsmen Official

Thank you!

Perth

  • 8 reviews
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  • 1 helpful vote
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Very Happy Customer

5 out of 5, reviewed on Jan 12, 2016

I recently renovated two bathrooms, laundry and toilet through Matt at Principal Bathrooms who used Kitchen Craftsmen in Osborne Park to manufacture the new custom made cabinets. I would highly recommend both Principal Bathrooms and Kitchen Craftsmen and am very happy with the results. Many thanks to Marco for the design and to Stuart for the installation of the cabinets.

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Kitchen Craftsmen Official

Thank you for the great feedback, Larraine... Firstly - what a super subject line! This made us smile :) We'll pass your comments on to Marco, Stuart and the team - we know they'll be delighted... read more »

Very Happy with our New Kitchen/Laundry

5 out of 5, reviewed on Dec 31, 2015

We got a good deal with Kitchen Craftsmen, and really pleased with the end result. Andrej from Mandurah was very professional and pleasant to deal with, along with all the tradesmen. The guys who installed the bench tops did a great job and thank you Stuart for installing all the cabinets to bathrooms, laundry, kitchen, top job. We are really enjoying our new renovations and would recommend Kitchen Craftsmen.
Sue and Allan

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Kitchen Craftsmen Official

Thanks for your lovely review, Sue and Allan... What a great way to kick start the new year! Feedback like this makes all our jobs worthwhile - we'll pass your comments on to Andrej, Stuart and t... read more »

Love our new kitchen! Gill and Dave - December 2015

5 out of 5, reviewed on Dec 27, 2015

My new kitchen is fantastic I am so thrilled with the results and a big wow! When my family and friends saw it. I would recommend Kitchen Craftsmen to anyone especially Rod who planned the kitchen from start to finish a truly amazing job - thank you so much.

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Comments
Kitchen Craftsmen Official

Hello Gill and Dave, Thank you for taking the time to review our work. We're delighted that you love your new kitchen, it's always super to receive customer feedback, especially ones as complimen... read more »

What a transformation

5 out of 5, reviewed on Oct 27, 2015

I got a few quotes and decided to go with KC midland and I'm glad I did the first impression of John at midland and the way I was looked after sealed the deal all ran to plan and the tradies were very good and gave me some other ideas in the design that we took on board the whole project was well handled and came in near on budget the finish was outstanding and all who have seen the end result has commented on the quality of the kitchen so thanks to all the people I dealt with at KC and I have no problem recommending you to other people who require a kitchen reno .

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Kitchen Craftsmen Official

Hey John and Libby, Thank you very much for taking the time to review our work - and for your kind comments about our Midland showroom. This is one of our newest showrooms, so it's fantastic to r... read more »

Verified Customer

A Company Taking Pride In Its Finished Product

5 out of 5, reviewed on Oct 07, 2015

When my wife and I decided to give our 12-year-old project builder home a touch of modern class, we aimed our project dollars squarely at the kitchen. After considering 3 companies, we settled down with Kitchen Craftsmen based on referrals from our friends and the first impression they gave us of their very professional and ordered approach to the task.
They never pushed their own barrow, but were always willing to offer us options together with pros and cons that could meet our end needs so that we could make informed decisions along the way. Our kitchen project revealed a few hurdles to be overcome along the way as most renovations do, but the staff were always quick to step up to the plate and help with a speedy, yet professional solution that never threatened to compromise our vision of the finished product.
Well done to the team at Kitchen Craftsmen for delivering not only a very functional and stylish kitchen, but one that really adds value and appeal to our home!
Steve and Annabel Page (BALLAJURA)

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Kitchen Craftsmen Official

Thank you Steve and Annabel for your great feedback! What a brilliant title you chose to give your review. This is our main goal - happy customers with a kitchen they LOVE! Our talented team a... read more »

What a transformation !!!

5 out of 5, reviewed on Oct 05, 2015

Absolutely thrilled with my new kitchen from start to finish the Kitchen craftsman Team were fantastic - I am so grateful to them for doing an amazing job and can't thank them enough !!

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Kitchen Craftsmen Official

Hey Clare, Thank you very much for taking the time to review our work. We're so happy that you love your new kitchen, and it's always super to receive customer feedback. Did you know we're on ... read more »

PERTH

  • 2 reviews
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Love our beautifully appointed and cleverly designed dream kitchen

5 out of 5, reviewed on Oct 02, 2015

A huge thank you to Selwin and the entire team at Kitchen Craftsmen for not only a great end product, but for being punctual, efficient, courteous and friendly.

The design process was very co-operative - Selwin had some amazing ideas, but also listened to all our concerns and wants and was willing to keep tweaking the design until we got exactly what wanted.

The works schedule as signed in our contract was adhered to, and only one little hiccough with some complexity in the splash back glass cutting process, meant we finished a day behind projected completion. Communication was excellent and all trades confirmed a couple of days prior to arrival. The electrician and plumber they contract with were both lovely and very accommodating. So much so that I have engaged their services for other work.

All staff and contractors were friendly, helpful and competent. The whole process was actually very enjoyable and seeing the kitchen take shape was exciting. We even received an after sales visit from Selwin so he could view the finished product.

I have already recommended Kitchen Craftsmen to colleagues and friends and will continue to do so.

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Kitchen Craftsmen Official

Hey J Grant, Thank you so much for taking the time out to give us such a fantastic review. It's always super to receive customer feedback, especially ones as complimentary as yours! It makes us e... read more »

Do Not Buy

2 out of 5, reviewed on Sep 21, 2015

Do Not Buy I being stupid have purchased two Kit Craft Kitchen and Funny enough just bought a house with a Kit Craft Kitchen in it.I have had the same major problem on all 3 kitchens were the laminate on all the cabinets lifts and around the oven burns and blisters.Please don't be like me pay a little more and get quality.

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Kitcraft Kitchens Official

Hello Steve, We are sorry to hear about the issues you have had with our products, and thank you for your feedback. It is never nice for us to hear about unpleasant experiences, and we work very h... read more »

Verified Customer

Great Service, great Result

5 out of 5, reviewed on Sep 02, 2015

Many thanks to Stavros and his team for a job well done. Stavros was exceptional in his help and advice when we wanted to renovate our kitchen. He took the time to understand what we were trying to achieve and with his knowledge and eye for detail we avoided many pitfalls.We are very pleased with the result.

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Kitchen Craftsmen Official

Hello Marilyn and Colin, Thank you very much for taking the time to review our work. We're so happy that you love your new kitchen, it's always super to receive customer feedback, especially ones... read more »

Verified Customer

Amazing experience, couldn't recommend more!

5 out of 5, reviewed on Aug 25, 2015

Rod and the team at kitchen craftsmen Joondalup were great, we had a really quick turnaround time and they were super helpful and really went the extra mile to meet our timeframe.
The kitchen looks great and has some unique features which all our visitors comment on, they don't just knock out the same designs they take the time to understand your house and family needs when designing. We will definitely use Rod for our next renovation!

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Kitchen Craftsmen Official

Thank you so much for your lovely review Deanna! Feedback like this makes all our jobs worthwhile - we'll pass your comments on to Rod and the team - we know they'll be really pleased with your f... read more »

Fantastic

5 out of 5, reviewed on Aug 20, 2015

Hi Paul,
Just want to say what a great company kitchen craftsmen is.
Everything went according to plan.
Even when received oven with broken glass, next day received new one.
All the people that work with your company are fantastic, please pass on
A thank you from us.
Will certainly pass on to friends what a great job you all did.
Thank you so much Paul for all your help.
Regards
Bea

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Kitchen Craftsmen Official

Hello Bea and Ray, Thank you for taking the time to give us your feedback - those are some brilliant comments and it's great to know you'd recommend us to your friends. We'll definitely pass on y... read more »

Great service

5 out of 5, reviewed on Aug 08, 2015

Love my new kitchen. Kitchen Craftsmen listened to my needs and were quick to resolve any issues that arose. Recommended!

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Comments
Kitchen Craftsmen Official

Hey Leone, thank you for taking time out to review out work, it really is appreciated! We're really pleased you love your new kitchen - and we think it's great that you'd recommend us, thank you... read more »

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Questions & Answers

How do you remove Kitcraft drawer fronts? Some of mine need replacing due to the laminate peeling.

Dayle asked on Jun 13, 2017

Answer this

Hi Dayle,

Thanks for contacting us regarding your issue.
If you would like to send through your best contact details to us at [email protected] we will be happy to contact you directly to see how we can help.

We look forward to hearing from you.
The Kitchen Craftsmen Team

I have a kitchen which needs new benchtops, a belfast sink fitted so cabinetary in cupboard to support sink ,l want to keep my original doors as l have a painter to redo them. I need a quote and would li,e to know if you guys do this type of work it is not a complete renovation. Cheers Nola (connolly)

Nola asked on May 12, 2017

Answer this

Hi Nola, thanks for reaching out to us on Product Review.

We're sure we can help!
Please email us with your contact details to [email protected] and we'll be in touch.

Thanks,
The Kitchen Craftsmen Team

Has kitchen craftsmen taken over from kitcraft??

Lynda asked on Jan 22, 2017

Answer this

Hi Lynda,

Thank you for your question.

The company is the same - our trading name has evolved since we first started trading as Kitcraft Kitchens, to more accurately reflect the changes in our current product offering.

Hope that helps!

The Kitchen Craftsmen Team

See all 7 questions about Kitchen Craftsmen