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Verified Customer

Excellent service and competence

5 out of 5, reviewed on Aug 22, 2017

I had consulted with Oludara from Loan Market regarding switching mortgage providers. She and the team worked effectively to recommend a mortgage provider that specifically met our needs. I felt like I could ask any question or clarify any issue with Oludara and the team; they were quick to carefully and patiently explain it to me. I would highly recommend Loan Market to any of my friends, family or even a stranger. The service was excellent, and the process was smooth. Importantly, I was always kept in the loop during the process, and I could not be happier with the outcome. Well done to the well-oiled machine that is Loan market, with great brokers such as Oludara.

Was this review helpful? Yes

Excellent service.

5 out of 5, reviewed on Aug 22, 2017

Loan Market helped us secure our finance for our new home and provided excellent customer service for us in doing so.

Was this review helpful? Yes

Great Quality Service and Advice

5 out of 5, reviewed on Aug 18, 2017

We received exceptional service and quality advise from Li Yang. He is very knowledgeable and was able to help secure and organise our loan within a short time-frame. We also received ongoing support and feedback during every stage of our loan application which helped simplify the process and ensured we were well prepared.

Was this review helpful? Yes

Comments
Loan Market Official

Hi there, Thanks so much for taking the time to leave us a review! It was great to read - we'll be sure to pass this onto Li. We love hearing about the ways that our brokers are assisting the... read more »

Really helpful

5 out of 5, reviewed on Aug 18, 2017

I would recommend loan market to my family and friends because they are professional and really keen to help you out in any situation. I went to other mortgage brokers and provided them lot of documents and end up getting nothing. While Lindsay know how to get things done easily.

Was this review helpful? Yes

Comments
Loan Market Official

Hi Gurvinder, That's so great to hear that your experience was so positive! We love hearing these stories and am so glad you took the time to let us know. We wish you all the best and look fo... read more »

Thanks ,, for sure we will visit you again in future

Loan Market Are The Best .

5 out of 5, reviewed on Aug 16, 2017

Loan Market are the best . Great service great people . A real pleasure to work with the guys at Loan Market . Thanks heaps for getting my home loan for me . Mina Mousa is the best . Cheers mate

Was this review helpful? Yes

Comments
Loan Market Official

Hey there, We're so glad to hear that you had such a great experience working with Mina - we'll be sure to pass that on! Thanks for taking the time to leave us this feedback, and we look forw... read more »

In it for the long run

5 out of 5, reviewed on Aug 14, 2017

My case was a bit prolonged in the fact that my situation and circumstances changed a couple of times so it took me quite a few months to purchase a property however Maria and her team stuck with me and advised me every step of the way they didn't just fade off into the sunset because I took too long.

Was this review helpful? Yes

Comments
Loan Market Official

Hi Maria, We're so glad to hear that Maria and the team were available to support you through this process and we're so grateful you took the time out to leave us this review. We wish you all... read more »

Easy transition.

5 out of 5, reviewed on Aug 08, 2017

Jarryd was instrumental in making sure everything ran smoothly for us. He was readily available to answer any questions we asked. Was a pleasure to meet and deal with him and would highly recommend to family and friends.

Was this review helpful? Yes

Comments
Loan Market Official

Hi there, We're so glad you had such a great experience with Jarryd - we love hearing how our team are supporting you in the exciting season that is new purchases! Thanks for taking the time ... read more »

Smooth process

5 out of 5, reviewed on Aug 02, 2017

Mina Moussa has been very helpful throughout the loan process. It was easy to get in touch with him either by phone or email when we had questions regarding the product and he was very willing to clarify them. Would recommend to friends or family without hesitation.

Was this review helpful? Yes

Comments
Loan Market Official

Hi Viv, We're so glad that Mina was able to help you with your loan process, and that he was able to provide such excellent customer service - we'll be sure to pass that onto him! Thanks for ... read more »

Been great for us!

5 out of 5, reviewed on Jul 31, 2017

Kristy was very responsive & professional. She was able to describe the product extremely well & clarified willingly when we didn't quite get it! We would have no problems reconnecting with Kristy if we had a future need...pleasure to deal with!

Was this review helpful? Yes

Comments
Loan Market Official

Hi there,

We're thrilled to hear you had such a great experience with Kristy. Thanks so much for taking the time to leave us this feedback, and we look forward to working with you again!

All the best with your new property!

Loan Market team

An excellent answer for us!

5 out of 5, reviewed on Jul 27, 2017

We have had a wonderful experience with Cara Haynes helping us by arranging the best bridging loan possible for us. Cara was a pleasure to deal with, very patient and made sure we understood all that was involved. Cara was very professional but made our journey as stress-free as possible.

Was this review helpful? Yes

Comments
Loan Market Official

Hi there, We're so glad you loved working with Cara! We will be sure to pass that on to her. We're glad to hear you had such a positive experience with her and that Cara was able to help minimiz... read more »

Charles Pillay from Loan Market

5 out of 5, reviewed on Jul 27, 2017

We would highly recommend Charles Pillay and the team at loan market for the amazing financial and property advice which allowed us to buy our first home in Australia. In addition Charles is a one stop shop for any financial advice which has assisted us in making the right financial planning decisions. Charles is very accessible and really does go the extra mile to help. Due to his expansive network Charles was able to recommend a number of alternative professional contacts relating to our house purchase and related financial services. We would recommend Charles to anybody who is looking for financial and home buying professional advice.
Jamie & Alicia Kristow

Was this review helpful? Yes

Comments
Loan Market Official

Hi Jamie and Alicia, We're so glad you had such a great experience with Charles and his team - we'll be sure to pass on your feedback! Thank you for taking the time to leave us such a lovely ... read more »

Amazing amazing amazing

5 out of 5, reviewed on Jul 25, 2017

Wow what can I say ! What unbelievable customer service ! Damien you are so good at what you do and we can't thankyou enough ! You have saved us so much money and looked After us to the best of your ability thankyou so much forever appreciated

Jessica&johnarhon

Was this review helpful? Yes

Comments
Loan Market Official

Hi Jessica and Johnathon,

We're so glad to hear from you and the excellent review of Damien.
Thanks for taking the time to leave it - we look forward to working with you again!

All the best,

Loan Market team

Damien from loan market

5 out of 5, reviewed on Jul 25, 2017

After having difficulty with my previous lender. Damien made the time out of business hours to meet with me and help me out. Within a few weeks, he had everything under control and he was so efficient that i didnt have to do antthing compared to my previous dealings with other lenders. Will definatley recommemd Damien to others and use him again when i need to. A+++++

Was this review helpful? Yes

Comments
Loan Market Official

Hi there, Thanks so much for taking the time to leave us a review - It was great to read. We love hearing about the ways that our brokers are assisting their customers, so we're grateful for ... read more »

Verified Customer

Highly recommended, thankyou Ray!

5 out of 5, reviewed on Jul 24, 2017

As our first dealings with a mortgage and borrowing a larger sum of money, we found Ray to make the whole experience easy and not as frightening as we thought it would be. He went out of his way to thoroughly explain everything we asked, in simple easy terms that we could understand. Nothing was too hard and he was happy to make our appointments in more unusual time frames due to my partner and I's workloads.
We highly recommend Ray who has made this whole process so much easier for us. Thank you!

Was this review helpful? Yes

Comments
Loan Market Official

Hi Kerrie and Danielle, We're so thrilled you had such a great experience with Ray and that he now has your recommendation! We love hearing these stories and we're so glad you shared it with us!... read more »

AAA+ Sam Greco - Exceptional Service

5 out of 5, reviewed on Jul 24, 2017

I would highly recommend Sam Greco to anyone looking to get a loan. He is extremely efficient and kept me informed at all stages of the loan process. He is very professional and was always readily available to answer any questions I had throughout the process. Sam Greco has years of experience and this is demonstrated throughout the loan process. He has saved me money through getting me the best interest rates possible. Thank you so much Sam. If you want a great job I thoroughly recommend Sam Greco!

Was this review helpful? Yes

Comments
Loan Market Official

Hi Felicity, We're so glad you had such a great experience with Sam and his team - we'll be sure to pass it on. We love hearing how our brokers are providing excellent customer service whilst... read more »

Exceptional helpful

5 out of 5, reviewed on Jul 24, 2017

Mariana and Evi done everything that they could to help us out when other institutions couldn't be bothered. Always there for any questions in which we needed answered and always very friendly and always kept us updated on what was happening. Very very happy

Was this review helpful? Yes

Comments
Loan Market Official

Hi Kel, We're so glad you had a great experience with Evi and Mariana - we'll be sure to pass that onto them. We love hearing stories of how our brokers are assisting in ways that a lot of ot... read more »

Richard was an excellent advisor

5 out of 5, reviewed on Jul 20, 2017

Richard's knowledge and experience made a very complicated loan process as straight forward as possible. His attention to detail and oversight of the whole process led to a successful conclusion and I would recommend his services to anyone.

Was this review helpful? Yes

Comments
Loan Market Official

Hi Paul, We're so glad Richard was able to help you make the process easy and straight forward. We love hearing these stories and are so glad you shared this with us! We want to wish you all ... read more »

Verified Customer

Paul was fantastic

5 out of 5, reviewed on Jul 18, 2017

We would highly recommend Paul for any finance requirements. He kept us up to date at all stages, was knowledgeable, efficient and very confident around the products available. Would definitely recommend.

Was this review helpful? Yes

Comments
Loan Market Official

Hi Brandon, We're so glad Paul has your recommendation! We love to hear that our brokers are helping make your lives a little bit easier in this very exciting time! Thank you for taking the t... read more »

When the unlikely became possible

5 out of 5, reviewed on Jul 18, 2017

I was flying in and out of Australia frequently my wife working full time yet Mick made the meetings possible the information he required from us was secured in one lot not peace meal
We have recommended 5 prospective lenders to Mick based on our more than happy result.

Was this review helpful? Yes

Comments
Loan Market Official

Hi there, Thanks so much for taking the time to leave us a review! It was great to read - we'll be sure to pass this onto Mick. We love hearing about the ways that our brokers are assisting t... read more »

Easy to follow , straight shooters.

5 out of 5, reviewed on Jul 17, 2017

Easy to follow, straight shooters.
Made my experience pleasant.
I would definitely use the services of loan market if ever I have the opportunity.

Was this review helpful? Yes

Comments
Loan Market Official

Hi Mell, We're so glad you had such a great experience with us and are thrilled to hear that you'll be back again! We appreciate you taking the time out to review us, and look forward to working... read more »

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Questions & Answers

hi, can you please recommend me a highly skilled broker based in your Perth (Osborne Park) office? I need to apply for a home loan ASAP. Thanks,

Sham asked on Aug 21, 2017

Answer this

Hi Sham,

Thanks for your enquiry.

We have some excellent brokers in WA and would be happy to put you in touch with one of them. If you'd like to call us one 13 56 26, one of our staff will be able to put you in contact with somebody straight away.

Thanks and all the best!

Rhona

Is this applicable in Malaysia as I came across this ad in my facebook with application form mentioned Malaysia. [email removed]

saseedharan asked on Aug 14, 2017

Answer this

Hi there,

i'm sorry, but unfortunately it's not clear as to what it is that you're referring to, but if you would like to email [email protected] then we will endeavour to answer your question there.

Thanks,

Rhona

Can bad credit get home loan?

Michaellau asked on Jul 06, 2017

Answer this

Hi Michaellau,

There are many factors that can weigh in when it comes to being approved for a home loan. I would encourage you to speak to a member of our broker team and they can have a conversation with you about what you're looking for, and what your circumstances will allow.

You can give us a call on 13 LOAN (13 56 26), or simply put an enquiry in online at www.loanmarket.com.au.

Looking forward to hearing from you,

Rhona

See all 25 questions about Loan Market