Dear Kawal, We regret to hear about your unpleasant experience recently in regards to your ticket date change. But please find that any re-issuance and refunds, once ticket issued incurs fees. ... read more »
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Verified Purchase
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Dear Kawal, We regret to hear about your unpleasant experience recently in regards to your ticket date change. But please find that any re-issuance and refunds, once ticket issued incurs fees. ... read more »
Sir you guys have locked the ticket so only you can change the dates. I contacted the other travel agency who has asked for $80 but they could not change it as you have locked it and forget about e... read more »
Kawal posted on Aug 29, 2017
Dear Kawal, It is the policy of Airline that only the agent who has issued the ticket can do amendments or cancellation and this rule applies to all agents. If you would have booked the ticket fro... read more »
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Dear Mahaluxmy, We apologize for the inconvenience that may have caused while making the payment. The agent was trying to make the things simple by allocating the payment passenger wise, however,... read more »
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Dear Poonam, Thank you for your review. We are sorry to hear your experience with call center staff and glad to know you are happy with service provided by Clayton office team. We appreciate you... read more »
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Dear Tim, We regret to hear about your unpleasant experience recently over chat. That was truly not our intention to ignore your conversation by taking longer for responding. We really appreciate ... read more »
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Dear Harmandeep, We are sorry to hear about your experience with Pratap. We have investigated the issue and found that price was fluctuating from Airline side due to the availability of the seats i... read more »
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Dear Mr Yuvraj, After the investigation, it has been found that you paid $ 350 for the changes of Thai airways ticket. Other $ 70 payment was made for new ticket from Amritsar to Delhi. Thai Airwa... read more »
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- No Respect for Customer Service, Cheats, Misleading
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