Metro Fencing and Gates
Verified1.3
13 reviews
PositivevsNegative
8% · 112 · 92%
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Rates and Fees
1.8 (4)
Customer Service
1.0 (5)
Reviews
Aaron Greater Melbourne (Outer), VIC
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Worst fencing business ever! STAY AWAY!
Firstly, they weren't even the cheapest price - they were probably the most expensive out of the quotes I received. Secondly after taking 50% deposit they never showed up to do the fencing - was promised works to start after 2-3 weeks but didn't and kept only getting excuses, only showed up after I started calling them weekly almost 3 months later. We basically lived in our house with no fencing for almost 2 months!Even then, they only installed two sides and left the front fence open, also installed the wrong type of fencing profile that do... Read more
esn't comply with developer's guidelines. Told them about it, and they insisted all Colorbond fencing is all the same and started blaming me for being a troublemaker. REALLY? Refused to fix the problem, manager never calls back, only left to their part-time bookkeeper to deal with customers. Appalling customer service! Don't get me started on the gaps below the fence, just plain horrible experience and dodgy business, just stay away unless you want months of pain and stress dealing with them!Olivia Greater Melbourne (Outer), VIC 6 posts
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Worst quality fencing
Worst quality fencing. Attempted multiple time to contact them to come fix their terrible work but failed. The retaining wall had the thinnest wood that couldn't support the soil and prevent erosion If they couldn't get this right what hope is there to install anything correctly!!!A. Weeks Southwest, VIC
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Wish ZERO stars was an option
Horrendous customer service.Absolutely no accountability and the worst fence instal we have ever seen.
Fence couldnt be further from level, Posts dont line up and there is a 20cm+ gap from ground to the fence.
Appaling, wold not recommend to anybody.
Ansul Greater Melbourne (Inner), VIC 2 posts
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Never takes responsibility
Poor workmanship and when asked to fix it said will be extra cost ready to pay then said we are very busy fix it from someone else.Not ready to take responsibility.
Kate Greater Melbourne (Outer), VIC 2 posts
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Avoid at all Costs
Kept delaying aspects of the installation process, sub-contracted the work, poor quality fence overall. Took no responsibility for the poor workmanship or damage caused to fence and property during installation. Avoid at all costs.Emily T. Greater Melbourne (Metropolitan), VIC
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Still waiting
Was contacting the fencer monthly for follow ups, then weekly & not its daily with no contact back on an installation date! Beyond a joke now. Just want our gate installed!Rates and FeesCustomer Service
Jodie Greater Melbourne (Outer), VIC
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Terrible and zero service
Our fence was installed with large gaps at the bottom, big enough for large dog to fit through. Refused to fix or discuss issues. Fence line is not straight. Would not recommend at all.Lauren S.
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Terrible fence and service
Awful quality of work .. rails don’t even line up.. massive gap below the fence. They refused to come out and fix and never got a call from the manager. Don’t ever use this companyKashyap 5 posts
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Pathetic.. False promise ..Stay away
I'm still waiting for my fencing done has paid money month a ago, I had arrange the mover based on the dates given, but no sign of fencing work getting start. When you call them , you only hear next week.My advice is stay away from them .. horrible customer service.
Luke Greater Melbourne (Outer), VIC
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Still waiting
I can't review the quality of their fences because I am STILL WAITING. Paid 10 weeks ago, look elsewhere unless your happy to wait until next year. Was told my fence was a priority several weeks ago, knowing full well that was just garbage to shut me up. I'll review the quality if they ever build it.Mick
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Service terrible no customer awareness
I would never recommend this company as they are shocking and keep me waiting for a long time just to wait for a quote from a certain [name removed] to make a wooden gate as I got a big sofa coming and could either access the garage and front door as they have already installed the fence. I can’t understand how they can do business, just be honest if you can’t do it.VIP Home Services Fencing and Home MaintenanceJim's FencingAussie FencingFence GuruNu-Lite Balustrading
Compare best Fencing CompaniesMichael and Olga
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THUMBS UP
Paul, thank you for your courteous manner when dealing with your company. Making and installing our cantilever gate and inserts between the brick pillars was of a very high standard. Thanks guys for a great job. Cheers!!!Unhappy customer
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Shocking installation
Shocking job. The fence was not installed slanting and not level with the back. 40cm is buried in the ground which has resulted that we can see our neighbours at eye level. They have refused to fix it. Do not choose this company.VIP Home Services Fencing and Home MaintenanceJim's FencingAussie FencingFence GuruNu-Lite BalustradingHA FencingTower SecurityNorthside FencingBCM FencingSydwest FencingChadstone Fences and GatesMelbourne Quality BuildingMalone FencingGlassFit AustraliaFence Force Plus
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VIP Home Services Fencing and Home Maintenance
Jim's Fencing
Aussie Fencing
Fence Guru
Nu-Lite Balustrading
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