Very quick to disregard

1 out of 5, reviewed on Dec 02, 2013

While [name removed] seemed to be very helpful at the beginning of the process, as soon as we politely compared his services to the services we received from the banks and what they could offers us, he became very defensive and rude. Quite egotistical. He was very quick to disregard us as we politely questioned certain documents he required; two other lenders did not require. He could not match the low interest rate we were offered elsewhere. A waste of our time. Not sure where all of these great reviews came from. We made the mistake in contacting this broker because of these reviews. We did not come close to having the same experience and have no idea how these reviews are so positive!

+ At the beginning he seemed very helpful

- A waste of our time, too sensitive and easily offended when making perfectly normal comparisons.

1 person found this helpful, do you? Yes

Comments
Mortgage Broker Melbourne Official

We are very sorry you had a bad experience but, since you have left no name here, we don't know who to make contact with directly. Our broker's manner has clearly offended you and for that we since... read more »


Questions & Answers

Hi there I would like to purchase an apartment in docklands I have a property with my brother but he doesn't want to buy. Is this still possible I do work full time?

Sonya H asked on Oct 26, 2017

Answer this

Hi Sonya, Thanks for your enquiry, we'd be delighted to assist! To properly advise you though, we need to gather some more information if that's OK? Can I send you a link to our secure, online responsible lending questionnaire? (If so, please email me at info@mortgagebrokermelbourne.net.au and I'll reply with the link and we can get started)

HI, I need to obtain a loan for a soon to be completed apartment in West Brunswick. i am a non Resident and am based in Singapore. Kindly advise if I could obtain a loan? Thank you Jeffrey

Jeff asked on Sep 29, 2017

Answer this

Hi Jeff, thanks for your enquiry, we'd be delighted to assist if we can. There are a number of factors that determine eligibility so we have put together a fact find questionnaire which helps us properly analyze your scenario. Can you please email me at marc@mortgagebrokermelbourne.net.au and I will reply with a secure link? Cheers! Marc

Hi, I've just hit my second year of self employment, am I able to book or receive some information in regards to what I need to apply for an investment prop or first home buyer loan? A rough estimate on what I would be looking for would be a 300k loan. Currently have 15k deposit saved, with a before tax of 80k earnings. Am I able to enter the field or should I come back once I have a larger deposit. Any help would be greatly appreciated as I've herd nothing but great things about you guys. Thanks.

Alan asked on Jul 06, 2017

Answer this

Hi Alan, thanks for your enquiry! We'd love to chat to you because there is a bit more info we would gather before we could properly advise. Could you give us a call on 1800 111 626? Grace would send you a link to our responsible lending questionnaire to get the ball rolling. Cheers! Marc

Hello Alan,
Grace here from Mortgage Broker Melbourne.
further to your query above, banks have two main criteria when assessing a loan. One being that you can afford the loan based on your income. I have done a very brief servicing with the information you have provided above, and borrowing capacity for a $300K purchase is evident, which is great news.

The second criteria banks will look at is that you are not borrowing more than 95% of the value of the property your are purchasing. With a $15K deposit this barely scrapes through at 95%. the other thing to consider is that when you borrow more than 80% of the value of any property an Insurance is payable to lenders and this is called Lenders Mortgage Insurance. This unfortunately cannot be waived and is added to the loan in most cases, so once we add the mortgage insurance which is approximately $8500 this takes the overall lending to 98%. in this case you would need to save a further $8500 to cover the insurance cost.

you are almost there which is great news!
Alan, my number is 0434 266 411
please call me at any time, should you have further queries, and please feel free to contact me directly once you have the further funds saved and I will ensure one of your experienced brokers contact you to help guide you through the process.

have a fantastic day
regards.
Grace Macca-Chiodo
Mortgage Broker Melbourne
0434 266 411

See all 19 questions about Mortgage Broker Melbourne