• 3 reviews
  • 2 comments
  • 1 question
  • 5 helpful votes
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DON'T FORGET TO ASK ABOUT THE FEES

2 out of 5, reviewed on Dec 13, 2018

High fees. Seems like no cool off time. Pressure to sign. After i decided not to go ahead because of fees over $1000 charged. Disgusting really.

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Moorebank, NSW

  • 2 reviews
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Verified Customer

Excellent.

5 out of 5, reviewed on Dec 11, 2018

I first started MyBudget when I was in desperate need of help and guidance. I was in debt with a few companies. They helped me out of that and spoke to my creditors for me. 3yrs later and I have achieved it all. I am debt free! It feels amazing.

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No more stress

5 out of 5, reviewed on Dec 06, 2018

Using my Budget for the last five years has disciplined me in my finances. I only get to spend money allocated to me for the week. I used to be broke all the time but with my budget the money was always there. It has taught me to manage my money now and not squander it.

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Professional service from initial phone call

5 out of 5, reviewed on Dec 05, 2018

I had recently separated and was left with a mountain of debt, I contacted my budget and that was the best thing ever. The Consultant on the end of the phone was not judgmental and listened through my tears, she made an appointment with a Consultant (Rachel). After that initial meeting I could see light at the end of the tunnel to providing a better future for myself and son without the hangups of the separation. My client consultant (Alice) has been amazing throughout this whole process, working through my budget step by step. In the end the best course of action for me was to go bankrupt. I can not express how grateful I am for all the ongoing support and the ease in which this has been done, the continuing guidance and no money worries which is a huge weight of my shoulders, I can now give my son a better Christmas then expected along with not having to stress about the next creditor phone call or bill in the mail. I would highly recommend MyBudget and look forward to being a client for many years to come.

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It is hard to break bad habits, but MB gives you a bit of hope.

5 out of 5, reviewed on Dec 04, 2018

Having control over money was hard, and when I joined I felt I was out of control. Simply put MyBudget gave me help, and I can see some light at the end of the tunnel after 12 months.

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Comments
MyBudget Official

Hi Donald,

Thank you for your feedback. We're so glad that you now feel in control of your finances again and feeling so much more positive!

We look forward to helping you towards all of your goals in the future! Kind regards, Lauren – MyBudget

Verified Customer

Why did I wait?

5 out of 5, reviewed on Nov 29, 2018

I can’t believe I took so long before calling MyBudget it has been for the time in what feels like forever that I am debt free looking forward to saving toward a goal that does involve paying off a debt- everyone has been so informative and helpful and caring Thank you MyBudget

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MyBudget Official

Hi Jacqui, Thank you for sharing your experience. It's great to to hear how happy you are with your experience so far! We're excited to support you on your journey to becoming debt free! We can'... read more »

Verified Customer

My Budget saved us from going under!

5 out of 5, reviewed on Nov 23, 2018

It had been a long time since I could say we were getting ahead. We were drowning in debt and scared. We knew what we had to do but needed some help. We went to My Budget and organised a time to sit down and go through our finances. Best decision we ever made. I am so thankful to My Budget and the amazing staff!! They made our insolvency a smooth and easy process. Anytime I was stressing (and this happened a lot) I spoke with a member of the insolvency team and they had a way of calming me down and making me feel better about the whole process. We honestly couldn’t have done it without their help and guidance! The day I got the call to say it all went through was a very emotional day. I felt a sense of relief and excitement. We are now paying all our bills on time and in full! No more late fees, no more calls and no more fuss. A bill comes in and I just snap it and send it to my budget. They do the rest! We are now saving as well and this has never happened before.
We are so happy to have made the call to My Budget and so grateful for everything they have done. We are now looking forward to what the future brings. Thank you so much for changing our lives.

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Comments
MyBudget Official

Hi Ez L, Thank you for sharing your experience. We're so glad to hear that you're now in a position to look forward to your financial future, and no longer feeling the fear and stress of the si... read more »

What an amazing organisation and service

5 out of 5, reviewed on Nov 19, 2018

Before MyBudget the stress of the financial situation was unbearable and effecting my mental health. What an amazing group of people who handled my situation which understand and patience. Thank you to everyone at MyBudget who the whole process so easy.

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Comments
MyBudget Official

Hi Sharon H, Thanks so much for your review. Unfortunately financial stress can impact so much in your life, and we're so glad to hear that you are feeling so much more positive about your situ... read more »

I should have done it sooner

5 out of 5, reviewed on Nov 17, 2018

To be honest - I should have contacted mybudget much sooner than I did. They have been fantastic in terms of suggesting strategies for dealing with my finances and taking a lot of the stress out of it. They also suggested options (which I took) which I didn't think were viable.

Everyone I have dealt with at mybudget have been absolutely fantastic. They have all be incredibly understanding, empathetic and have a sense of humour (which trust me when dealign with me that's important!).

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Comments
MyBudget Official

Hi Michael V, Thank you for sharing your experience. We're so happy to hear that we've been able to help remove some of the stress from your situation! I'll be sure to pass on your kind wor... read more »

Made my life so much better

5 out of 5, reviewed on Nov 15, 2018

Before I went to My Budget I was literally drowning in debt. So sick with stress, I had stress related psoriasis all over my feet and hands, spreading up my wrists and my legs. I was not wanting to get out of bed every morning so i might try and avoid how i could pay my next bill. From the first call to my budget i was made to feel so comfortable all staff were so helpful and understanding. After my initial appointment i was given the best options for me. within a couple of days the psoriasis had started to go away, I’m sleeping better and have a new lease on life. Now my financial stress is gone. Actually being able to see everything is being paid and my finances looking healthy. Even being able to see some savings. I would definitely give my budget a call see how like me life not only lovable again also enjoyale

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Comments
MyBudget Official

Hi Dee, Thank you for sharing your review! We're really happy to hear that your stress has disappeared and you're able to live free from money worries. It's so important to us that you're feeling... read more »

The best change i ever made in my life

5 out of 5, reviewed on Nov 14, 2018

What can i say...My budget was the best move i ever made. I went from living on the streets struggling living from week to week with no savings not even paying my bills but then I came across My Budget and now my bills are being paid i have savings not alot but its a start and its only going to get better. The hardest part of all was taking the first step and asking for help and now looking back I don't regret it not for one second. Staff are very friendly and always encouraging every step of the way.
A huge thankyou to Pam for being so understanding and wanting to help me from the beginning to achieve what I wanted to and needed and secondly to Tanya thankyou for pushing me to stay on track without your willingness and determination I probably would have quit so from me to you THANKYOU.
I would recommend MY BUDGET to anyone who needs help in achieving their goals.
Thankyou MY BUDGET!!!

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Comments
MyBudget Official

Hi Nat, Thank you for sharing your experience! It's great to learn of how far you have already come in your MyBudget journey and we are excited to continue to support you in your future! We real... read more »

Best decision wish we had done this sooner

5 out of 5, reviewed on Nov 09, 2018

My budget has helped us get back control of our finances and shown us how we can structure our our money work for us going forward. Wish we had done this years ago.

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Comments
MyBudget Official

Hi Tegan, Thank you for taking the time to share your feedback. We are glad we have been able to help give you structure and control back with your finances! We look forward to continuing to supp... read more »

Have changed my life.

5 out of 5, reviewed on Nov 02, 2018

MyBudget have changed my life. I never have to stress about money again. I was in a deep hole with money when I first met them and I thought it would never get better. I can't thank them enough.

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Comments
MyBudget Official

Hi Brooke, Thank you so much for sharing your review. It's great to learn about your experience with MyBudget so far! Reducing your financial stress is important to us and it sounds like you are ... read more »

Melbourne

  • 2 reviews
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MyBudget - True Blessing!

5 out of 5, reviewed on Nov 02, 2018

I can't tell you how great it feels to have MyBudget. I had racked up $65k of credit card debt, personal loan debt and payday loan debts. My husband never knew about my debts I had accumulated, but every month he would ask the same question...why don't you have any money?? I always had an answer to justify my why. I always felt I was in control of my finances, but really I was slowly drowning in debt. I was just barely making the minimum payments each month. I had called MyBudget a few times before I turned up at the first appointment. The scariest part was having to tell my husband about my accumulation of debts, which was the one thing preventing me from moving forward with MyBudget. I initally thought I had to go bankrupt and I was ok with that. But after meeting with MyBudget and the plan they put in place, it turns out, my debts would be paid within 18months. I was relieved excited and couldn't believe my ears! It's been 3months with MyBudget and I love MyBudget so much. I've had times where I needed extra funds and they have accommodated. I have made my own changes to my budget, which makes me feel in control of my finances. MyBudget has truly been a blessing for me and my finances. Thank you to the team at MyBudget for giving me back my life!

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Comments
MyBudget Official

Hi Gala, Thanks for your review - We're so glad to hear that you're already feeling the benefits of being with the service three months in. Also congratulations on your progress so far, it sounds... read more »

Central Coast

  • 2 reviews
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Up and up

5 out of 5, reviewed on Nov 01, 2018

Reaching out to my budget was one of the most challenging decisions I have had to make. My finances were a mess and I felt completely depleted. From the very first initial call I have experienced only complete professionalism with every person I have dealt with.
If you are looking for support, guidance and clarity to face your financial demons and work toward a mentally and physically better future then do not wait another minute, day, week, I can honestly say whilst the process has not been easy due to my situation, my budget has me on the right path toward financial freedom and goals. Sometimes you just have to hit the reset button and give yourself permission to live a debt free life. I would encourage anybody with financial goals to give My budget a call

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MyBudget Official

Hi Venessa, Thank you for sharing your experience. We are so glad we have been able to have such a positive impact on your life! We're really happy that you've found the service to be so helpful ... read more »

Changed my life

5 out of 5, reviewed on Oct 25, 2018

Before MB we were always chasing our tail and for the first time ever we cancelled our gas bill payment because we needed extra money which isn't unusual, the unusual thing was that we were able to cancel it because we are in credit.
What an amazing feeling.
Thanks MB for setting me free.

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Comments
MyBudget Official

Hi Bigsauce, Thank you for sharing your experience. Congratulations on the progress you've made so far, it's fantastic to hear that you are already seeing the benefits! It's so important to us th... read more »

Best choice we ever made!

5 out of 5, reviewed on Oct 25, 2018

We saw the commercials for My Budget several times. We often thought, life without bills? Is this possible? never did anything about it. As 2 medical professionals we were embarrassed to not be in control of finances when we were expected to save lives and do so on a daily basis. Since joining My Budget we have never felt so welcome and at ease. The team are non judgmental and professional and always have your best interests at heart. We no longer get those horrible phone calls from creditors, we are saving money even after being with them for a very short period of time. We get what we call our 'pocket money' every week so we don't miss out on things, that being life. Thank you My Budget we will be with you for ever and your amazing team! Our only regret, we didn't call you sooner. We are happy to go to work now, its no longer a chore as we now have reachable goals. Our advice to possible future My Budgeters, DO IT!!! You will have nothing but positive results from this amazing team of professionals.

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Comments
MyBudget Official

Hi Shaun and John, Thank you for your review. We are really happy you have found the service so helpful! I'll be sure to pass on your kind words to our Customer Service team. We can't wait to hel... read more »

  • 1 review
  • 1 helpful vote
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Life saving service & positive path ways

5 out of 5, reviewed on Oct 16, 2018

My budget has saved our financial situation in many ways, also allowing great future opportunities we would have never done, we are on our way to clearing debt, having savings & goal to buy a home. Thank you my budget for your support.

1 person found this helpful, do you? Yes

Comments
MyBudget Official

Hi Rohan, Thank you so much for your review. We're so glad that you're now working towards your goals and feeling so much more positive about your finances! We are excited to work with you toward... read more »

A Reliable Solution

5 out of 5, reviewed on Oct 16, 2018

My Budget has offered a reliable and tangible roadmap to better managing our finances and providing foreseeable and viable success. We have nothing but strong praise for their professionalism and support.

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Comments
MyBudget Official

Hi Charlie, Thank you for taking the time to share your review. It's fantastic to hear that you're on track to achieve your goals, and we have been able to support you through this journey. We lo... read more »

Young and Dumb

5 out of 5, reviewed on Oct 16, 2018

Let's start with a bit of a back story. I was 19 when I first got a personal loan and I got the loan to help a friend out, I could afford the repayments but was I trying to get rid of the debt not in any way. Fast forward two years and I got a refinance loan of double of what my original loan was. Soon after I turned 22 my partner had moved out of home and needed help to pay for bills and a place to stay. Due to the fact that I had no saving I decided to get more and more small loans to the point where I couldn't afford to pay the loans plus sustain a healthy lifestyle. Basically if i forgot to bring lunch to work I wouldn't eat for that day.

After weeks and months of living horribly I contacted MyBudget and they were the kindest and most compassionate people I have ever met. They listened to my story and gave no judgement. They gave me two options, they had worked out a possible budget paying off all my debts but only live on $50 a week or to go through Bankruptcy. I know that word sounds so scary but the more and more I was told about it I knew it was the best option for me and my situation.

I can not thank the SA team enough for helping me with my situation and it was the best decision I have ever made and they are still helping me achieve my goal of having enough savings for a house and have extra money too.

MyBudget isn't just for families or older people. Any young people out there who are struggling with debt or just keeping to a budget I highly recommend going through this company

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Comments
MyBudget Official

Hi BBT, Thank you so much for sharing your story! It's great to learn about your experience with MyBudget so far! Reducing your financial stress is important to us and it sounds like you are cert... read more »

1 of 54 pages


Questions & Answers

Can mybudget work with a non fixed income as I work for myself?

Gus L asked on Oct 27, 2018

Answer this

Hi Gus L,

Thanks for your question! MyBudget helps a variety of clients with different incomes and situations however we know it can be tricky with an income that isn't fixed. My suggestion is to contact with us on 1300 300 922 (option 2) and speak with one of our money coaches who can assess your income situation and let you know exactly how we might be able to help before coming in for an appointment. If you'd like us to get in touch with you, please send us a PM.

Kind regards, Bek - MyBudget

Hi my name is phil johnson and i have lost my job due to illness,I am getting the dole and get $532.00 per fortnight I have big problems with finances as i owe at least $13000 dollars in debt i don't know what to do, can you help?

Philip J asked on Sep 25, 2018

Answer this

Hi Phil, thanks for reaching out. I'm really sorry to hear about your current situation. We help people in all different situations and we'd be happy to see if there's something we can do to support you. Please give us a call on 1300 300 922 and select option 2 to speak with one of our team members.

We look forward to speaking with you soon. Kind regards, Bek - MyBudget

hi i am up to date with all my bills but only just get by is this the right thing for me? craig

craig a asked on Aug 08, 2018

Answer this

Hi Craig,

Thanks for your question. We help many different clients in all kinds of situations. The great thing about MyBudget is that our service is not only for people struggling with debt, but also for people who want to break the cycle of living week-to-week or pay-to-pay and start saving to get ahead of your financial goals.

If you're interested in finding out more about how we can help you, please give us a call on 1300 300 922 or private message me with your contact details. Speak soon!

Kind regards, Bek - MyBudget

Hi Craig I would highly recommend My Budget they truly help in any situation. They are simply amazing for budgeting

If you are just getting by then please consider that MB costs a lot! Not only is there the establishment fee, but they take their weekly fee before anything else is paid. They also make promises to do things that they just don't do so you end up spending a lot of time negotiating with people that MB don't pay when due that they leave you to manage. Think long and very hard!

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