Melbourne

  • 1 review
  • 2 comments
  • 1 answer
  • 7 helpful votes
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Verified Customer Construction End Date: Nov 2016

What a builder study everything carefully

2 out of 5, reviewed on Nov 14, 2016

After some hefty delays our new home started and was built to a reasonable quality.
We had no problem with the supervisor he was great.
We had a heap of problems with the admin and drafting team they seam to lack experience and management directive.
Management are quick to cover up problems and won't call you back when they say they will.
Our home has 18 variations to plans to start with.
Should of built with others not happy.

7 people found this helpful, do you? Yes

Comments

The office is full of puppets geared up with set lines to say when you want to dispute something and yhe defence is always the same be very careful building with them check everything 3 times over ... read more »

Nostra Homes Official

We are extremely disappointed to hear about your experience, please be assured that it’s never our intention for any of our customers to feel this way. It’s unfortunate to be reading your review es... read more »

Yes many conversations always with the same answer all i will say is that my house does not look like the brochure which is what we contracted and were reasured it would look like and humble tourse... read more »


Questions & Answers

do you have many different facades for double storey to choose from? only saw 2 facades in your website.

ellen asked on Jul 25, 2017

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Thank-you for you enquiry. There are a number of façade options available for our double storey designs, these are dependent on the width of the home and the lot. We can also allow some changes to our facades to comply with estate design guidelines and to make the façade suit your tastes. Please contact our office and ask to speak to a sales consultant or leave an enquiry on our website to request more information.

Hi Nostra Homes, Do you people custom build?

Sunny asked on May 20, 2017

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Thank-your for your enquiry. We allow changes to our own designs to a degree, please contact our office and request to speak with a sales consultant who will be more than happy to assist you.

What are thier inclusions as i can not find them on the website??

Ellie asked on Apr 04, 2017

Answer this

Hi Ellie,

Thank-you for your e-mail.
Please contact our office and request to speak with the Customer Care Manager (Kathryn) who can e-mail you a copy of our standard inclusions.

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