As of May 24th 2018, My Odyssey Tours has rebranded to Odynovo. For more information regarding this, you can read more here.

Review rating:

Verified Customer

Our Vietnam experience

5 out of 5, reviewed on Dec 13, 2018

We contacted Cherry Wei of Odynovo to help us plan an itinerary for Vietnam and Cambodia.
Cherry has been quite helpful all along the way. She immediately came up with a great itinerary for a great price. I asked for a few extra things which she booked for us and we even changed our dates with no
Problem. Cherry always got back to us immediately and answered all our questions. We are leaving today for the trip so if it is anything like our experience with Cherry, it should be great. I would highly recommend Cherry as a travel consultant. Ron Kroll DDS

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Verified Customer

Vietnam, Cambodia, Thailand trip with Odynovo

5 out of 5, reviewed on Dec 13, 2018

We booked our trip in March, 2018 for visiting Vietnam, Cambodia and Thailand with help from Bruce Peng of Odyssey (now Odynovo). The booking process was very satisfactory, with Bruce a consummate professional, prompt and to the point. He even anticipated out questions and was ready with answers.
We (my wife and I) undertook the trip in November, 2018 for 18 days, and are extremely satisfied with all the arrangements made by Bruce Peng. The guides were punctual, knowledgeable, courtesy, professional and most important very enthusiastic about their job. The drivers were also safe and helpful. The hotels provided were clean, comfortable, with wide variety of items for breakfast. The hotels were centrally located, which was very helpful as we could walk for shopping, Dinner etc. without need for transportation and anxiety due to lack of understanding of local language .
The Itinerary for various places suggested by Bruce Peng was fantastic. We were neither rushed nor waited any where. We also got a good flavor of life in these countries, with side trips to homes, business/handicraft factories etc arranged by Odynovo.. The choice of Restaurants for Lunches arranged by Odynovo was simply fantastic. The overnight Cruise at Ha Long, Vietnam was very enjoyable with excellent cabin.
We have taken about a dozen trips overseas with Viking River Cruises, Trafalgar etc. with larger group of people and it was the first time we took a private tour and so were apprehensive about it; but after this trip we are extremely satisfied. A private tour utilizes the time more efficiently without having to rush/wait etc. as inevitably happens in larger groups. The guides did not fly with us from one place to other, but they always took us to Airline counter and were present at the destination airport with our name card; so we never felt that we were unattended. The trip certainly exceeded our expectation.

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Verified Customer

Fantastic customer focus and tour experience

5 out of 5, reviewed on Dec 12, 2018

This is the second tour we have booked with Odynova . Our booking agent Doris Ma was outstanding from the beginning. A very clear focus on customer requirements and very prompt response to any questions and queries we had. She clearly gave us our tour options and suggested hotels which would suit the family. A very refreshing and delightful experience dealing with a very proficient travel professional. We have no doubts of using Odynova and certainly would use them again. Thank you for making the process so seamless.

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Comments
Odynovo Official

Dear Valmiki, I can’t tell you how grateful we are to see your favorable comment about our travel consultant Doris. Just like our slogan, we always put the requests of our clients in our mind, and... read more »

Verified Customer

Looking forward to our trip

4 out of 5, reviewed on Dec 12, 2018

I booked our private tour to Taiwan in February for my husband and myself with Queenie Yang with whom I have been most impressed with the professionalism and speed that she has shown in responding to my emails. Initially I was nervous about booking online with a company that I have googled but was reassured by her emails and her help in planning our trip.
Can't wait to go to Taiwan!

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Comments
Odynovo Official

Dear Lay, Many thanks for choosing Odynovo as your travel companion and sharing feedback with our future clients here. Don't hesitate to contact us if you need any further help. We are always th... read more »

Verified Customer

Great service, thanks

5 out of 5, reviewed on Dec 12, 2018

Thanks Queenie for helping put together a perfect personalised itinerary for my family to tour Sri Lanka next year. Very quick responses and knowledgeable advice on activities and hotels. We can't wait for the holiday :D

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Comments
Odynovo Official

Dear Debbie,

Thank you for your kind words on our services. We regarded your satisfaction as an honor and recognition in our service and felt proud of it. Hope you have a good time with us.

Best regards,

Belle Li
You are not alone with Odynovo!

Verified Customer

Excellent Service so far!

5 out of 5, reviewed on Dec 12, 2018

My Fiance and I had the pleasure of working with Bruce. We recently booked out honeymoon for next year, and so far the process has been great. We had numerous email exchanges in order to get the perfect itinerary. We are excited for our vacation!

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Comments
Odynovo Official

Dear Lisa Tams, Thank you for choosing Odynovo as your tour operator and thank you for your kind feedback! As our goal is to provide satisfactory travel experiences to our customers, your positive... read more »

Verified Customer

Started trip around the world with Odynovo - Glad we did!

5 out of 5, reviewed on Dec 12, 2018

We toured China, Hong Kong, India, Jordan with Odynovo. They even arranged our transportation to Rome where we left them. All of our accommodations and tours were outstanding. They are a great company. Our guides were not only well informed and polite, they were very kind and considerate. When we wanted to modify our itinerary (because we were tired or were not too interested in a particular sight) they obliged us in every way. This company is trustworthy and very reputable. We loved touring with them and we will keep Odynovo in mind when we plan another trip!

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Verified Customer

Family holiday in Vietnam made easy!

5 out of 5, reviewed on Dec 11, 2018

When we decided to head to Vietnam for a family holiday we were not sure what we wanted to do. With Eric Kong's help at Odynovo we soon had our itinerary sorted with the perfect combination of sight seeing and relaxing. Eric was extremely flexible and responsive to all our requests and we are all set for our 2 week family adventure.

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Comments
Odynovo Official

Dear Jane, Thank you for choosing Odynovo as your tour operator! At Odynovo Tours, we place customer satisfaction as top priority and we do everything possible so that our customers could have unf... read more »

Verified Customer

excellent trips coordinated by Queenie Yang at Odynovo

5 out of 5, reviewed on Dec 10, 2018

Queenie Yang was extremely helpful in planning comprehensive trips to both Northern India and Southern India in the past 2 years. We are excited to take a trip she has planned for us to Indonesia June 2019. All three trips were private tours and the choice of hotels, sites to visit and the excellent private drivers were greatly appreciated. She was delightful to work with and very responsive to our wishes.

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Comments
Odynovo Official

Dear Mark, We are so pleased to know that you like Queenie so much, and you are definitely correct about her, she is one of our star tour consultants, always perform her duty perfectly. Just like ... read more »

Verified Customer

Great Cambodia Experience

5 out of 5, reviewed on Dec 10, 2018

We booked our Cambodia amd Thailand tour with Liz at Odynovo and it was the best decision. She customized our needs and able to accommodate all our requirements. We had a great time in Cambodia and when there are problems, Liz quickly resolved it. Very professional services from Odynovo!!

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Comments
Odynovo Official

Dear Richard, Thank you for leaving such a nice review! We are glad that your trip went smoothly and you enjoyed it. Nothing encourage us more than your satisfaction in our services, we look forwa... read more »

Verified Customer

Great trip!

5 out of 5, reviewed on Dec 10, 2018

Allison planned every detail of our Cambodia/Thailand trip. It was amazing and perfect for us, since we didn’t have time to plan a detailed vacation. The guides were kind and knowledgeable, and the hotels were lovely. I will definitely use this company again. Thanks for everything!!

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Comments
Odynovo Official

Dear Jocelyn, Thank you for sharing with us your experience! We are pleased to learn that you had a wonderful time with us. Your kind words greatly motivate us to deliver great experiences consist... read more »

Verified Customer

Great experience from start to finish

5 out of 5, reviewed on Dec 08, 2018

With the help of Liz Ling at Odynovo we put together a tailor made private tour of Bangkok and Cambodia . Liz was very helpful and accommodated our requests in a prompt and polite manner. The whole itinerary went to plan and we were extremely pleased with the high standard of hotels and the guides and drivers in all the destinations. It truly was a holiday to remember and having our own driver and guide really helped is to experience the area to the full and knowing that Liz would deal with any queries was very convenient as well.
We would certainly use Liz at Odynovo in future and would recommend them to anyone looking to experience a true tailor made tour at very good value.

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Comments
Odynovo Official

Dear Lisa, Thank you for your kind words on Productreview! It is our pleasure to know that you enjoyed your trip. Your positive feedback is a huge recognition for us as we strive to provide unforg... read more »

Verified Customer

Vietnam Cambodian Trip - 15 days

5 out of 5, reviewed on Dec 07, 2018

My wife and I just returned from an outstanding tour of Vietnam and Cambodia organised by Mia Wang at Odynovo. Mia's advice, planning and efficiency was as good as it gets. The trip was interesting, educational and fun. The tour guides and drivers are superb and the process of moving around was smooth. Odynovo and Mia are professional with the best of communication.

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Comments
Odynovo Official

Dear Andrew, Thank you for sharing with us your experience! We are pleased to learn that you had a wonderful time with us. Your kind words greatly motivate us to deliver great experiences consiste... read more »

Verified Customer

Made It Look Easy

5 out of 5, reviewed on Dec 07, 2018

I wanted a week in the Ha Giang mountains away from tourists, and my wife wanted a week around Hanoi and Ha Long Bay. We were very specific in our wishes. I am rather adventurous while my wife is not.
Liz put together a detailed two week itinerary that pleased us both. The trip went smoothly. Guide, driver, vehicle, lodging and experiences were all beyond expectations.

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Comments
Odynovo Official

Dear George, Thank you for your trust and support! At Odynovo Tours, we place customer satisfaction as top priority and we do everything possible so that our customers could have unforgettable tra... read more »

Verified Customer

Perfect Organisation

5 out of 5, reviewed on Dec 07, 2018

This was the second time we were using Odyssey Tours (now Odynovo), this time for a tailor-made 3-day visit to Beijing. As for our first experience over two years ago, this travel was again organised perfectly by Liz Ling. Very easy and straightforward in the planning stage, available for assistance during the trip as we had a hitch unrelated to Odynovo, fantastic guide in Beijing, everything that was planned was delivered. Completely satisfied, again, and really impressed about Liz and Odynovo in general.

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Comments
Odynovo Official

Dear Jovan, Thank you for leaving such a nice review! We are glad that your trip to Beijing went smoothly. Nothing encourage us more than your satisfaction in our services, we look forward to expl... read more »

Verified Customer

A Great Experience

5 out of 5, reviewed on Dec 05, 2018

We have just arrived back home from a 10-day tour of China organised through what was previously China Odyssey Tours and is now Odynovo. Yes, we pushed the boat out this trip and decided to go for a tour with private guides and drivers so expected things to work properly but in practice we found that the overall quality of service and attention to detail provided by Odynovo was substantially more than we had expected and a big step beyond the norm. For instance…

During our email to-ing and fro-ing to finalise our itinerary before our departure our contact in the Odynovo head office, Susan Su, responded almost immediately to our queries and also provided detailed additional information to allow us to make a considered decision on what we could do and in what order it was best to do it. The head office of Odynovo is in Guilin and while we were there Susan took the time one evening to come to our hotel to say hello and make sure all had gone well.

Our trip comprised 5 nights in Beijing (the Forbidden City and Great Wall are breath-taking in their history and enormity), 2 nights in Xi’an (home to the terracotta warriors) and 3 nights in Guilin (with some of the most spectacular scenery in the world) then a flight out from Guangzhou. This entailed a different guide and driver at each place. We took the high-speed train from Beijing to Xi’an and again from Guilin to Guangzhou and a flight from Xi’an to Guilin. Everything between meeting us on arrival in Beijing to seeing us leave from Guangzhou was organised and booked by Odynovo and there wasn’t the slightest hiccough throughout the whole trip. The transport worked without a hitch, the hotels we stayed in were excellent and our 4 guides all spoke good English, were widely knowledgeable, willing to share their knowledge and discuss openly on any subject.

The guides took the time to find out our food preferences and at lunchtimes chose a restaurant and ordered for us accordingly. They ate separately but nearby, to allow us a bit of time to ourselves, but during the meal they checked with us to make sure we had been served what had been ordered and that it was to our liking.

We were never dropped off at the entrance to a visit and told to be back again at a predetermined time. Instead our guides accompanied us the whole time, allowed us to take as short or as long a time as we wished, happily replied to questions and arranged for our car to pick us up at the exit, which was frequently not the point of entry. We had agreed our itinerary before arrival in China and mostly followed it. However, it was made clear to us that if at any time we wanted to change anything we could, and on the couple of occasions when the guide suggested an alternative we gladly accepted as it was clearly to our benefit.

In Beijing our guide was concerned that if we didn’t get to our seats on the train before others we might find it difficult to find space for our luggage. So, although we held 1st class tickets and could have expected to have plenty of space, he took our larger suitcase with him and hotfoot it onto the platform and into our carriage ahead of us to ensure he commandeered space for our luggage. This was despite the fact that the non-travelling public is not allowed to enter the stations let alone get onto the platforms or the trains – clearly he had special privileges and used them to our advantage.

The train stations at Xi’an and Guangzhou are enormous and there are two exits from the arrival platforms. Instead of putting the onus on us to try to find the right exit, which would not have been easy given the crowds and lack of signs in English, at both stations the guide manned one exit and the driver the other, both armed with clear name-boards, to ensure they would not miss us.

At the airports when we left Xi’an and Guangzhou the guides did not just drop us off at the entrance to the departure terminal but took us to the check-in desk, supervised the check-in process and ensured we knew exactly where to go to find our departure gate.

There are many organisations that arrange tours and personalised visits to China and we have experience of only one but this experience, organised by Odynovo, was truly quite exceptional.

PS - If perchance you read this then we would like to extend our special thanks again to you Susan, Jack, Louise, Lisa, Beatrice and the drivers for a superb holiday.

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Comments
Odynovo Official

Dear Ian, Thank you for your trust and support! At Odynovo, we place customer satisfaction as top priority and we do everything possible so that our customers could have unforgettable travel exper... read more »

Verified Customer

Dream trip to Egypt!

5 out of 5, reviewed on Dec 05, 2018

We want to let you know about our Egypt tour experience, Nov 18 - 25, 2018 - IT WAS WONDERFUL, MAGICAL, AND UNFORGETTABLE!! We are very impressed with Odynovo Tours. We felt safe and secure the whole time with the door-to-door personal service. The coordination of our itinerary was perfect. Our tour guides are amazing! Both of our guides are knowledgeable, capable, personable, and professional. Although we arrived a day late due to flight delays, our Cairo guide, Ms. Mai, made sure we did not miss anything. Our cruise guide, Mr. Saber was wonderful. From Aswan to Luxor, Mr. Saber’s flawless planning and thoughtful, personable concern assured us an unforgettable experience in Upper Egypt. The accommodations for the tour were superb - The Old Cataract Hotel in Aswan is fabulous, and the food on the cruise ship Concerto is delicious.

We will definitely book with Odynovo Tours again - hopefully China in 2019. Based on our experience with the Egypt trip, we HIGHLY recommend Odynovo Tours!!!


Sent from my iPhone

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Comments
Odynovo Official

Dear skee, Thank you for leaving such a nice review! We are glad that your trip to Egypt went smoothly. Nothing encourage us more than your satisfaction in our services, we look forward to exp... read more »

Verified Customer

Bruce Peng is the Best Travel Consultant on Earth!

5 out of 5, reviewed on Dec 04, 2018

We just put down a deposit on our third tour with Odynovo and carefully planned by Bruce Peng. We are a family of four from Colorado USA. Our daughters are ages 8 and 9. Traveling as a family has been a dream of mine and Bruce has made those dreams a reality. We have visited Myanmar twice, Singapore and Thailand. Our next trip will be to India. We are very much looking forward to yet another flawless trip with Odynovo. Thank you Bruce Peng for all of your patience and careful planning to make each trip for our family perfect!

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Comments
Odynovo Official

Dear Karla, Thank you for leaving such a nice review! We are glad that you had wonderful time with Odynovo. Nothing encourage us more than your satisfaction in our services, we look forward to exp... read more »

Verified Customer

Exceptional Service

5 out of 5, reviewed on Dec 03, 2018

I booked a 22 day tour of Southeast Asia for March, 2019. Everything was handled professionally, courteously and swiftly by Eric Kong. His patience was boundless as we made several changes before finalizing our trip. Regardless of the time difference between us he always responded within 24 hours. This impressed me time and time again as most of the times I can't get a response from a local company in my own city. My friend and I are looking forward to our trip and knowing that Eric is just an a quick email away is very comforting to us.

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Comments
Odynovo Official

Dear Esther A, Thank you for choosing Odynovo as your tour operator and thank you for your kind feedback! As our goal is to provide satisfactory travel experiences to our customers, your positive ... read more »

Verified Customer

Perfect 8 day trip to Bhutan - excellent service by Doris Ma

5 out of 5, reviewed on Nov 30, 2018

Booked a trip for Bhutan, with a lot of details to my booking. Doris Ma managed my booking in a perfect manner, answering promptly on all my enquires, providing multiple suggestions and finalising my itinerary. Very happy with her help!

Getting to Bhutan, my wonderful guide Ngawang and driver Ratu met me at the airport. Super nice people, and they have been taking great care of me the whole way.

The itinerary Doris made was perfect, and everything ran smoothly!
When I had some practical issues before arrival Doris kindly helped me out quickly and efficiently.
I could not be more happy.

Thank you so much for all your help. I would recommend Doris to anyone travelling to Bhutan.

Kind regards Markus

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Comments
Odynovo Official

Dear Markus, Thanks for your positive comments and your praise of our guide Ngawang, driver Ratu travel consultant Doris. We are happy to know that you had a good time in your tour of Bhutan. Jus... read more »

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Questions & Answers

Can i take 2 smalls bags with a pram for baby?

Mel asked on Jun 01, 2018

Answer this

Dear Mel,

Thank you for leaving the question.

Odynovo provides customized private tours, you will enjoy private vehicle for transfer with us and we have vehicles with enough room for a pram. Please write down your special requirements when you make an inquiry and we will arrange a suitable vehicle for you.

Kind regards,
Mitch Tang

You are not alone with Odynovo!

I am interested in the India trip, but would like the price please?

drifters asked on Apr 16, 2018

Answer this

Dear Drifters,

Thanks for submitting an enquiry via ProductReview. This is David Li, Sales Manager of the team. My direct email ID is: david.li@myodysseytours.com

May I have your email ID so as to discuss the details with you? Besides e-mail, we can also communicate via phone call, What's App, Skype, Messenger, or WeChat if you like, just let us know which way you prefer, and we will be more than happy to answer any question, and provide you with as much information as you need through the way you like.

Best regards,

David Li

Has anyone been to Malaysia with Odyessy Tours booking from Australia. If so how was your experience? Kris

Kris asked on Mar 15, 2018

See all 5 questions about Odynovo