Your trust is our top concern. Companies can't alter or remove reviews from ProductReview.com.au.

Verified Purchase

not great at all

1 out of 5, reviewed on Mar 29, 2017

After doing much research I decided to give ozhead a go. I've had my straightener for only 2-3 months and I didn't feel like it was doing a good job and I never like to complain, but my hair would frizz out fairly quickly and it felt dried out. Today I turned the straightener on and the plate popped out and burnt me and I needed to turn the straightener off! I'm horrified after this exprience and don't want a replacement. Not happy with the quality and would steer clear

Was this review helpful? Yes

Comments
OzHead ThinkPink Official

Hi Mak, Crikey.I must say that I've actually never heard of that happening, ever. Please can you get in touch (I sent you a PM with my direct number) so that we can see exactly what went wrong ther... read more »

south australia

  • 1 review
  • 1 helpful vote
Private message

Verified Purchase

Did not like it

1 out of 5, reviewed on Sep 19, 2016

I bought ozhead after reading great reviews here as it sounded amazing. I received the straightener and wasn't too impressed I straightened my hair and it took longer than my other no name brand straightener. I tried the vibrating function and just thought it was a gimmick to be honest. Finally finished straightening my hair and went out and started to frizz out like crazy. Not happy with it and have given it away now.

1 person found this helpful, do you? Yes

Comments
OzHead ThinkPink Official

Hi Linda, I'm so sorry that you didn't have a good experience with our straightener. We really want you to be 100% happy and FYI we have a no quibble 14 day money back guarantee. It could be that y... read more »

Sydney

  • 1 review
  • 2 helpful votes
Private message

Seriously?

1 out of 5, reviewed on Jul 18, 2015

My husband bought this as a surprise gift for me, as I've always had a cheap straightener and never wanted to spend a lot of money on one. I can't believe what a waste of money this turned out to be. My $30 one does a much much better job than the ozhead. It also feels very cheaply made and not good quality. My hair does not stay straight with this straightener at all. I would honestly say it's the worst one I've ever used, not sure why there are good reviews on this product? Going back to my cheaper one I have, does a far better job

2 people found this helpful, do you? Yes

Comments
OzHead ThinkPink Official

Hi Lizzy, I'm so sorry that our straightener didn't work out for you. I suspect that you may have gotten a faulty unit, as the heat-up time and heat retention should be really good. But we do do a ... read more »

Sydney

  • 1 review
  • 2 helpful votes
Private message

Not good at all

1 out of 5, reviewed on Dec 14, 2014

I received this as a birthday present from my mum. And I was shocked as to how bad this straightener was. It didn't do a good job straightening my hair it would start to frizz out fairly quickly. And my hair is fairly straight normally. I had to ask my mum to return it and get her money back as it was a complete waste of money. Better stick with my $20 straightener.

2 people found this helpful, do you? Yes

Comments
OzHead ThinkPink Official

Dear Michelle, I'm sorry that you didn't get along with our straightener but we did everything we could and refunded your mum fully. She even wrote to us to say thanks for the great customer service.

Australia

  • 1 review
  • 2 helpful votes
Private message

Verified Purchase

Terrible!

1 out of 5, reviewed on Nov 26, 2014

Seriously this product is shocking, i have no idea who is writing good reviews but its not good at all! I listened to the reviews and got this product and its not good at all. Im a professional hair dresser for about 15 years now and i would have to say one of the worst and cheapest quality hair straighteners i have ever used. It struggles to straighten hair and it takes a lot longer than just a standard hair straightener. People save your self the time and effort and just avoid it.

2 people found this helpful, do you? Yes

Comments
OzHead ThinkPink Official

Hi Jessica, I'm really sorry to hear that our product didn't work for you. We have a lot of hairdressers who use us and love the product. I suspect you might have a faulty one. Obviously we would b... read more »

OzHead ThinkPink Official

Hi Jessica, I'm hoping that you will see our message and get in touch with us? Negative reviews hurt us very badly and we try so exceptionally hard to keep everyone happy. We have a really solid et... read more »

sydney

  • 1 review
  • 2 helpful votes
Private message

Verified Purchase

Absolute rubbish

1 out of 5, reviewed on Nov 13, 2014

The ozhead hair straightener is the worst hair straightener I've ever owned. It doesn't even keep my fairly straight hair straight it actually frizzes. The quality is so poor and cheap. I've had a Kmart hair straightener that does a much better job. Best advice don't waste by our money.

2 people found this helpful, do you? Yes

Comments
OzHead ThinkPink Official

Oh Maria, I'm so sorry to hear that you have not had a good experience with out product. I would really appreciate it if you could give us a call on 1800 694 323 so that we can resolve your issue. ... read more »

OzHead ThinkPink Official

Dear Maria, Still waiting for you to get in touch - we can't trace anyone on file called Maria that has bought out product since September, who got a full refund. We want you to be happy with your ... read more »

OzHead ThinkPink Official

Dearest Maria, It's very sad when we get a negative review that we cannot trace the person, or remedy the situation. It is very hard to comprehend when we offer a 100% refund if a customer is unhap... read more »

See all 4 comments

Perth, Western Australia

  • 12 reviews
  • 6 comments
  • 9 helpful votes
Private message

Massively overpriced rubbish.

1 out of 5, reviewed on Oct 25, 2013

- Overpriced, poor quality plates and plastic housing.

5 people found this helpful, do you? Yes

Comments
OzHead ThinkPink Official

Dear Welsh Nick, I've never disputed a negative review before, as we actively encourage people to leave reviews for our products and even encourage it in the letters that we send to our customer... read more »

No, you can be fairer by placing your product at a more realistic price point (IE $50). Your customer service might be fabulous, but I am certain there are some dodgy reviews on here. I believe yo... read more »

OzHead ThinkPink Official

OK, well please send me your order number and I'll look into it in more detail. I cannot trace ANY return iron the last 3 months that remotely has the issues that you described in your post. You c... read more »

See all 10 comments

sydney

  • 1 review
  • 3 helpful votes
Private message

SHOCKING

1 out of 5, reviewed on Oct 01, 2013

i bought a hair straightener from ozhead website and i hate it. It dosent heat up quick, dosent straighten properly. its cheaply made and you can find something better in a $2 store!!!! going to be requesting a refund from ozhead today as its hopeless. People dont bother wasting your money on such a terrible product, im starting to think how they have good reviews on here!

3 people found this helpful, do you? Yes

Comments

thank you for posting this, I'll take your word for it.

OzHead ThinkPink Official

This lady actually purchased a mini hair iron for $19.95 Incl postage. The mini irons are really meant for topping up hair that has already been straightened and are not meant as a replacement for ... read more »

Fraud item

1 out of 5, reviewed on Jul 24, 2013

Ok, I received the mini straightener today and I must say I am so disappointed in this item. It is ridiculously small and I don't understand how you people can say it heats up to 210. I was in my bathroom for 1 hour and this straightener is a total joke, as it does not straighten and does not heat up to 210, otherwise it would work better. This item is like a silly toy and I wasted $22 for absolutely no good reason. I definitely now would not trust your larger straighteners and there is no way in hell you people can even compare this fraud bul l [censored word removed] item to be better than GHD and other competitive straighteners. Also, you people claim there is a 3 year warranty on the straighteners, so why is it not included in the packaging like all other manufactured electrical appliances ( WHERE IS THE WARRANTY). Further more this tiny straightener is over priced because it's bull [censored word removed], no mini straightener in the stores are that small and also the ones in the stores work 10 times better than this one you have sent me. I am so narked off that once again I have been stooged into buying a fraud item that does not stand up to its websites description, it makes me wonder if any of the reviews are even real. There will NOT be any good reviews coming from me and I will make sure everyone on facebook is aware that the mini straightener is rubbish and a fraud and a waste of money as it is not even worth $5.

- way too small and did not straighten my hair properly.. Does not heat up to 210 and thank god i didnt buy the big one and waste $140. Extremely disapointed and angry.

Was this review helpful? Yes

Comments
OzHead ThinkPink Official

Hi Trisha, I'm very sorry that our mini hair straightener didn't meet your expectations. As you will see from our website we offer a full money back guarantee if not 100% satisfied. If you... read more »


Questions & Answers

Looking to buy a new hair straightener as my old GHD is on borrowed time. Very interested in the Ozhead and also the SAS. They seem to be quite similar in function, price and reviews and I really cant decide which to get. Any information would be appreciated? Thanks

Lee asked on Jun 25, 2017

Answer this

Hi Lee. Thanks very much for considering us :) Our straighteners heat up to 230 degrees with variable heat control, plus we also have vibrating plates that make the straightening process a lot easier. We also have a 3 year replacement warranty and a 14 day money-back guarantee for you to try them out. At the moment we're also doing free shipping Australia-wide and you can use the discount code MEGAOFFER too and get 20% discount to-boot :) I hope you will give us a go.

Hi Lee. Thanks very much for considering us :) Our straighteners heat up to 230 degrees with variable heat control, plus we also have vibrating plates that make the straightening process a lot easier. We also have a 3 year replacement warranty and a 14 day money-back guarantee for you to try them out. At the moment we're also doing free shipping Australia-wide and you can use the discount code MEGAOFFER too and get 20% discount to-boot :) I hope you will give us a go.

Hi Lee
I can't give you any feedback on the SAS sorry don't even know anyone who has one.

My Ozhead - I've had I a few weeks now and I can honestly say my old GHD that this replaceyd was NEVER anywhere near as good as my Ozhead. The Ozhead leaves my hair dead straight and it stays that way all day. I have a fringe that curls up as soon as I leave the bathroom. Not with my Ozhead.

If I use the hair serum with the straightner. My hair stays straight for up to 3 days. Well that's as long as I was prepared to test It. I have always had to wash my hair every single day up until I started with the Ozhead. It's awesome waking up to straight hair and not having to wash dry and style it every single day.

Everyone's hair is different of course. But my experience on my hair is fantastic and I'd highly recommend the straightner and the serum.

Hi a few days ago you had a deal for $189.95 whivh included a mini straightener, heat mat, serum etc. I cannot see that on the website anymore. Do you still have that or when is it coming back ?

Puneet asked on Mar 27, 2017

Hi, I am looking to replace my current straightener (a GHD). After 3 years it has become much weaker and I am no longer satisfied with the way my hair looks after I straighten it no matter how long I spend doing it. I have really thick, curly hair and was looking for something that would work well for my hair. I also straighten my hair every week and was looking for something that wouldn't damage it too much. Is there a specific hair straightener that you think may work best for me ? Also wondering what the material of the plates are and if you guys do any student discounts at all? Thanks, Marlin

Marlin asked on Mar 25, 2017

Answer this

Marlin, I also have thick wavy hair, did you end up getting a OZhead? If so how was it with your hair?

Marlin, I also have thick wavy hair, did you end up getting a OZhead? If so how was it with your hair?

See all 20 questions about OzHead MKIII

Product Details

Price (RRP) $159.95
Max Temperature 230°C