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Not hot enough for my hair

2 out of 5, reviewed on May 17, 2017

17.5.17 Unfortunately this straightener doesn't do a good job on my hair even at the top temperature and using tiny sections of hair. I used the serum they sent but with this straightener my hair is all plumped out again the next day.
I ordered it on 25.4.17 but it didn't arrive for about 10 working days. I have left a message on the 1800 694 323 number which went to the message bank of someone named Dave.

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OzHead ThinkPink Official

Hi Claire, Crikey - I'm so sorry to hear that. We're usually really good at getting back to people but it looks like we dropped the ball somewhere. I'm also pretty concerned that your parcel took s... read more »

Dave has been terrific and posted a new straightener on the same day we spoke on the phone. Unfortunately whilst waiting for this to arrive, the vibrate function on the original straightener stoppe... read more »

Well Dave is sending a refund and I am very grateful indeed. It shows that this company has integrity ladies! Very impressive.

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Amazing service the best I have ever had from any company

5 out of 5, reviewed on May 12, 2017

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OzHead ThinkPink Official

Hi Suzanne, Thanks so much for the lovely review :) If you ever get any dramas down the road you know where we are :)

  • 3 reviews
  • 1 comment
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AUSSIE COMPANY...CAN'T GET MUCH BETTER!!

5 out of 5, reviewed on May 04, 2017

I've had my Oz Head Straightener for a few weeks now. I owned a ghd previously, and when it died, I decided to try another brand, I looked up many sites, and came across OzHead, I was a little sceptical at first about the change from ghd, however I'm very impressed and glad I made the change. It glides through my hair beautifully,and doesn't snag my hair which the ghd did, and I love the vibrating mechanism. Also I like the fact that this product has a 3year replacement warranty, The service was excellent from start to finish, and I'm looking forward to many years use from this amazing product. Thanks OZHEAD...

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OzHead ThinkPink Official

Hey Rose, Thank you so much for taking the time to leave us a review. I'm really happy that you loved the product and the customer service:)

Liverpool, New South Wales, Australia

  • 2 reviews
  • 5 helpful votes
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Great Product from an Aussie company with amazing customer service

5 out of 5, reviewed on Apr 29, 2017

I purchased this straightener after reading all the awesome reviews - and am suitably impressed. It heats up quickly, maintains heat, glides over the hair and leaves my hair straight and silky like a salon finish.
Not only that, the service I received from the company was amazing. There was an issue with the courier delivering, they chased up relentlessly and then sent me a replacement, along with a free hair dryer and other products, for the hassle! Thanks again OzHead my hair is so much happier!!

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OzHead ThinkPink Official

Thanks so much for the review - I'm really happy that you loved your straighteners and especially that you got them in the end haha. :) Yes we have had a couple of shipping issues lately. They're u... read more »

Verified Purchase

not great at all

1 out of 5, reviewed on Mar 29, 2017

After doing much research I decided to give ozhead a go. I've had my straightener for only 2-3 months and I didn't feel like it was doing a good job and I never like to complain, but my hair would frizz out fairly quickly and it felt dried out. Today I turned the straightener on and the plate popped out and burnt me and I needed to turn the straightener off! I'm horrified after this exprience and don't want a replacement. Not happy with the quality and would steer clear

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OzHead ThinkPink Official

Hi Mak, Crikey.I must say that I've actually never heard of that happening, ever. Please can you get in touch (I sent you a PM with my direct number) so that we can see exactly what went wrong ther... read more »

Very satisfied

5 out of 5, reviewed on Mar 19, 2017

Thanks so much for such amazing delivery service....it was at my door the next day and in time to make sure my hair looked great for the family photo shoot!! The product is really great, heats up quickly and is easy to use. Thanks so much for the added extras too...what a great Aussie company!

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OzHead ThinkPink Official

Hi Susan, I'm so happy that you loved our product and that you got it in time for the photo-shoot - Always happy to help in an emergency :) Thank you for taking the time to leave a review for our hair straighteners as well. They help us a lot !!!!!

  • 1 review
  • 1 comment
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Love them!

5 out of 5, reviewed on Mar 15, 2017

Thank you so much for the awesome straighteners (and all the goodies!). I used the straighteners yesterday, they are great! Super quick, smooth..such a difference with the vibrating pads and my hair frizzes easily so it would take a few goes to get it smooth with the old straighteners. I found they heat quickly, got to get used to temperature control. Thanks for creating a great product..and nice to be able to support a local business.

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OzHead ThinkPink Official

Hi Alexa - Great to hear you got to beat the Frizzles :) Was that with the nutrient serum or just the straighteners? Thank-you so much for the review. It means a lot when people take the time to gi... read more »

Hi! It was actually just with the straighteners and was really pleased with the result. I used the serum after straightening (as I was going to be out in the damp/humidity later in the day)..my hai... read more »

Beyond Relieved

5 out of 5, reviewed on Mar 04, 2017

I'm not going to lie, I was nervous to take a chance on this straightener. I stumbled upon this brand whilst doing a product review search for a new straightener. I've had the same GHD for at least 8 years now and it's been good to me (although not good for USA holidays), so I was just going to purchase a new GHD, until I read a few bad reviews. The reviews for the OzHead ThinkPink seemed almost too good to be true but as I'd seen a couple of magazine articles, I figured they must be legit. I took a chance because of the great reviews on the pr oduct itself, but mostly I wanted to give an Australian company who prides themselves on their customer service a go. I was not disappointed. I purchased a 2-pack and went halves with a friend - what a great option. Not only did we both save money but OzHead threw in some awesome freebies. The purple is quite pretty and will stand out in the depths of my overnight bag. So before I've even turned the straightener on, they've got 3 ticks! The instructions say that the flashing light will stay on once heated up, however I found the straightener continued to heat up a bit beyond this point to a heat that rivals my old GHD (that straight-hair-burns-your-neck type hot), so my initial concern that it wasn't as hot as I'd hoped was alleviated - still took less than 1 minute to reach peak heat. I tried the vibrating function - to be honest, I couldn't really tell the difference, but I haven't experimented enough yet. I've tried waves and they've stayed in even without hairspray/styler.

I've never been motivated to write product reviews before this experience. My relief, coupled with the urge to reward this small company prompted me to write this one. Thank-you OzHead for the freebies and an excellent product that I really didn't need to worry about in the end!

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OzHead ThinkPink Official

Hey Jess. Thanks for taking a chance on us :) I'm so glad that you're rapt with it. You'll find that it works just as well overseas as well, although it takes a teeny bit longer to get to temperatu... read more »

Australia

  • 6 reviews
  • 5 helpful votes
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Verified Purchase

Highly recommend

5 out of 5, reviewed on Mar 04, 2017

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OzHead ThinkPink Official

Hi Bec :) Thank you so much for taking the time to leave us such a nice review. Having a family with 4 daughters I know exactly what you mean LOL. You know, we've found exactly the same thing over ... read more »

OMG - GHD, Who are they?

5 out of 5, reviewed on Feb 22, 2017

All I can say is WOW. My daughter (15) wanted her own straighteners for Xmas as she was using my GHD's. I spent weeks reviewing different brands and once I read all the great reviews about Ozhead I continued to research them. They have a great warranty and appeared that they honour it without question plus the price was fantastic compared to others. I ended up buying them and the mini one and some other items and what a great bargain it was. When I opened the box I thought they had my order wrong but no, just for buying Australian they had incl uded some little gifts which was awesome and so nice of them. Then the big test, how did they work? I did my daughters hair which is very sun bleached as she is a lifesaver and pool swimmer so she has a lot of sun and water damage. Whenever we have straightened it with the GHD's it went very lifeless and brittle looking but not anymore I couldn't believe it. Not only did it not leave lines if you left it even a second too long but it was super straight but had body and looked like healthy hair, it was fantastic, I couldn't believe it. So next was my hair, bleached for years and years and I get lots of flyways when I straighten but not with the Ozhead ones, even I looked like my hair was healthy and the serum they sell helps make it look even better. Your hair moves, bounces it's amazing that's all I can say. I have recommended them to my hairdresser and she tried them and said when her others die she will be buying these, as is my neighbour. I can't stop raving about them. When my GHD goes I will definitely be buying these and I love that we are supporting an Australian company.

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OzHead ThinkPink Official

Hi Bronni :) Oddly enough that's pretty much how this company got started. Our daughter wanted a set of the "expensive" name brand a few years ago for Christmas but not only were we looking down th... read more »

Love this straightener!

5 out of 5, reviewed on Feb 13, 2017

Heats up super quick with no noticeable heat loss. I have very thick, long, course wavy hair and it went through my hair with ease. The casing is light but I'm happy that it is, it takes a while to do hair. I have previously owned a ghd which finally died and was looking for a cheap replacement. I wasted my money on two department store brands and then found ozhead online. So glad I did! It was reasonably priced and definitely a genuine competitor to the big, high end brands on the market. Would recommend over and over.

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OzHead ThinkPink Official

Hey Teegee. I'm so stoked that you are happy with it :) We spent a huge amount of time getting the ceramics and temperatures right during our development so that we could solve the "My hair has a m... read more »

  • 1 review
  • 1 helpful vote
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Would repeat without a doubt!

4 out of 5, reviewed on Jan 31, 2017

For two years I have been using this article practically every day and I can say that I am delighted. It heats up in a few seconds, my hair slips very well and with an average temperature it works perfectly.
Would repeat without a doubt!

Nathalie Roqueta Knaack
c/Emili Vendrell 21 2 2
08440 Cardedeu
Barcelona

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OzHead ThinkPink Official

Thank-you so much for the lovely review Natalia. I'm so happy that it's working well for you :)

Melbourne

  • 6 reviews
  • 1 comment
  • 5 helpful votes
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Doesn't pull your hair

5 out of 5, reviewed on Jan 19, 2017

This is the best hair straightener I have used. It doesn't pull your hair like the other ones do and it has ceramic plates that helps to protect your hair from heat damage. It is fairly light weight and great for travelling.

1 person found this helpful, do you? Yes

  • 1 review
  • 1 helpful vote
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Fabulous product, fabulous customer service

5 out of 5, reviewed on Jan 12, 2017

Fabulous straightener, heats up and is ready to use instantly. Great results. Five star customer service from an Australian company - well done. I won't buy any other straightener now and tell all my friends how good Ozhead are.

1 person found this helpful, do you? Yes

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OzHead ThinkPink Official

Hi Nadine. Thanks so much for the review :) I'm so happy that you found it as easy to use and that the performance was awesome :) If you ever need any help please give me a shout. Warm regards. Dave.

south australia

  • 1 review
  • 1 helpful vote
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Verified Purchase

Did not like it

1 out of 5, reviewed on Sep 19, 2016

I bought ozhead after reading great reviews here as it sounded amazing. I received the straightener and wasn't too impressed I straightened my hair and it took longer than my other no name brand straightener. I tried the vibrating function and just thought it was a gimmick to be honest. Finally finished straightening my hair and went out and started to frizz out like crazy. Not happy with it and have given it away now.

1 person found this helpful, do you? Yes

Comments
OzHead ThinkPink Official

Hi Linda, I'm so sorry that you didn't have a good experience with our straightener. We really want you to be 100% happy and FYI we have a no quibble 14 day money back guarantee. It could be that y... read more »

  • 1 review
  • 1 question
  • 3 answers
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Verified Purchase

Amazing product and even better customer service

5 out of 5, reviewed on Sep 09, 2016

I brought my first Ozhead straightener back in 2006 or 2007 and it has been amazing and still working to this day. I then brought one of the new units for my step daughter for Christmas last year and decided to buy one for myself also as I was very curious about the vibrating plates. I am so unbelievably happy with the purchase and the new straightener is even better then the original (I'm glad they changed the colours from the baby pink too

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OzHead ThinkPink Official

Thank-you so much for the lovely review Shea :) I'm so happy you love the vibrating plates as well. We're quite proud of them as it's quite a unique feature and it makes so much difference in the s... read more »

Excellent straightener, excellent customer service

5 out of 5, reviewed on Aug 30, 2016

I owned an original straightener that died nearly 4 years later. I was so sad, loved that straightener. I called OzHead to order another one, as they are so great. Gave me a huge discount and a heap of other goodies with my purchase. This straightener was even better, with vibrating plates, it went through my thick, frizzy hair so easy. Unfortunately it developed a fault with the cord just recently, however still in warranty just over two years later. OzHead were fantastic, sent it back and they gave me a replacement, no questions asked. The 3 year warranty and customer service is amazing. Thank you so much, very happy. Kerry

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OzHead ThinkPink Official

Hi Kerry. I'm so glad that we could help you out :) Thank you so very much for the great review, and if we can be of any help down the track please let us know. Good luck with the Frizz :) - Have ... read more »

  • 1 review
  • 1 comment
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Amazing results

5 out of 5, reviewed on Jul 19, 2016

I just recently purchased this product and it is everything I expected, I used a vibrating straightener overseas and was blown away by the results, unable to use the brand this side of the globe I searched for a similar product and found ozhead, my hair is thick and frizzy and most straighteners tend to last about 15 minutes until the humidity hits then my hair turns frizzy at the ends again. this is one of the only two products I have ever been able to use on my hair and get perfect all day long straight hair, couldn't be happier. Oddly enough i had a few questions and never heard back from the company but I did receive the product within 3 days (kiwi) so I'm happy about the shipping time.

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OzHead ThinkPink Official

Hey K. Thanks so much for the review. I'm so happy that you found the results great :) The vibration mode does have some huge advantages with taming unruly hair. Did you find it really reduced the ... read more »

There is definitely something very special about vibration mode that sets it apart from every other straightener which is specifically why I did my research to find you guys, just leaves a much smo... read more »

OzHead ThinkPink Official

Cheers K :) Yes we've had a load of people comment on how fast it makes the hair straightening process especially with people that have hair that just doesn't know how to do as it's told :) All the... read more »

  • 1 review
  • 1 helpful vote
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Awesome Customer Service

5 out of 5, reviewed on Mar 31, 2016

I have owned an OzHead hair straightener for a couple of years and have found it wonderful. Unfortunately it started to be erratic about heating up but as it has a 3 year warranty I contacted the company to ask what I should do. They were prompt to respond and all I had to do was send the old hair straightener back and they replaced it with a new one. My daughter also has an OzHead and I have always found the company friendly and prompt in their service. It's hard these days to think of any company that offers a 3 year warranty and it was wonderful to deal with a company that keep their word and did not quibble to replace my old hair straightener. I would thoroughly recommend them!

1 person found this helpful, do you? Yes

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OzHead ThinkPink Official

Hi Janet, Thank you so much for the lovely review :) I'm glad the replacement got to you quickly despite the Easter post delays. Have a wonderful weekend and please let us know if we can ever assist further :)

  • 3 reviews
  • 2 comments
  • 1 question
  • 6 answers
  • 2 helpful votes
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Awesome Aussie product!!!

5 out of 5, reviewed on Mar 28, 2016

I bought this product as a replacement for my old cheapy straightener. I wanted a quality product but didn't want to pay the extra for brand name like GHD, cloud 9 etc.
I searched product review and with so many awesome reviews and being an Australian product thought I'd give it a go & couldn't have been more satisfied. I bought the pack with the mini straightener & use both products.

The main straightener is very efficient at straightening my wavy but fine hair even when not on maximum. It hasn't snagged my hair & leaves it smooth & shiny. It heats up quickly & I love the adjustable temp setting on main product.

They also have great customer service which is very rare these days & sets them apart from the rest.

Thank you :)

1 person found this helpful, do you? Yes

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OzHead ThinkPink Official

Thank you so much for the lovely review :) It is very appreciated that you took the time, especially over Easter :) Enjoy the rest of the break and lots of love from all of us at OzHead.

You are most welcome

2 of 11 pages


Questions & Answers

Looking to buy a new hair straightener as my old GHD is on borrowed time. Very interested in the Ozhead and also the SAS. They seem to be quite similar in function, price and reviews and I really cant decide which to get. Any information would be appreciated? Thanks

Lee asked on Jun 25, 2017

Answer this

Hi Lee. Thanks very much for considering us :) Our straighteners heat up to 230 degrees with variable heat control, plus we also have vibrating plates that make the straightening process a lot easier. We also have a 3 year replacement warranty and a 14 day money-back guarantee for you to try them out. At the moment we're also doing free shipping Australia-wide and you can use the discount code MEGAOFFER too and get 20% discount to-boot :) I hope you will give us a go.

Hi Lee. Thanks very much for considering us :) Our straighteners heat up to 230 degrees with variable heat control, plus we also have vibrating plates that make the straightening process a lot easier. We also have a 3 year replacement warranty and a 14 day money-back guarantee for you to try them out. At the moment we're also doing free shipping Australia-wide and you can use the discount code MEGAOFFER too and get 20% discount to-boot :) I hope you will give us a go.

Hi Lee
I can't give you any feedback on the SAS sorry don't even know anyone who has one.

My Ozhead - I've had I a few weeks now and I can honestly say my old GHD that this replaceyd was NEVER anywhere near as good as my Ozhead. The Ozhead leaves my hair dead straight and it stays that way all day. I have a fringe that curls up as soon as I leave the bathroom. Not with my Ozhead.

If I use the hair serum with the straightner. My hair stays straight for up to 3 days. Well that's as long as I was prepared to test It. I have always had to wash my hair every single day up until I started with the Ozhead. It's awesome waking up to straight hair and not having to wash dry and style it every single day.

Everyone's hair is different of course. But my experience on my hair is fantastic and I'd highly recommend the straightner and the serum.

Hi a few days ago you had a deal for $189.95 whivh included a mini straightener, heat mat, serum etc. I cannot see that on the website anymore. Do you still have that or when is it coming back ?

Puneet asked on Mar 27, 2017

Hi, I am looking to replace my current straightener (a GHD). After 3 years it has become much weaker and I am no longer satisfied with the way my hair looks after I straighten it no matter how long I spend doing it. I have really thick, curly hair and was looking for something that would work well for my hair. I also straighten my hair every week and was looking for something that wouldn't damage it too much. Is there a specific hair straightener that you think may work best for me ? Also wondering what the material of the plates are and if you guys do any student discounts at all? Thanks, Marlin

Marlin asked on Mar 25, 2017

Answer this

Marlin, I also have thick wavy hair, did you end up getting a OZhead? If so how was it with your hair?

Marlin, I also have thick wavy hair, did you end up getting a OZhead? If so how was it with your hair?

See all 20 questions about OzHead MKIII

Product Details

Price (RRP) $159.95
Max Temperature 230°C