Starting from Friday, July 13th 2018, Smart Homes For Living is offering each reviewer a $50 Coles Myer Gift Card for taking the time to write a review. This incentive is offered to reviewers who have written either a positive or negative review. Reviews below may have received this incentive.

Verified Customer Construction End Date: Jul 2018

You cant go wrong with Smart Homes

5 out of 5, reviewed on Jul 20, 2018

I selected Smart Homes and Jason Schaal in particular based on a recommendation from friends and from the beginning it has been the smoothest process I have been involved with, from the initial meeting through the prestart, the build and the handover the communication has been clear and I really have had to do very little, every member of the team was excellent, they are knowledgeable and very proactive with their respective part of the process and they all made each transition to the next step seamless, I knew who to contact at all times and never once felt like I didn't know what was going on. Even the broker Jason put me on to was awesome, I never thought I could afford the house that I am currently sitting in but yet here I am, you would be mad if you went with anyone else, this mob are truly professional and provide excellent service which is severely lacking in our current world. when I build again I will be using Smart Homes that is for sure.

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Verified Customer Construction End Date: Mar 2018

End result was worth it

4 out of 5, reviewed on Jul 05, 2018

Was recommended to build through smart homes by a colleague at work who had a positive experience with them. I met with Neil, one of their sales guys, and he was great and gave us confidence to proceed. Overall the build process was fairly straight forward and pain free, like any project this size there was a couple of small issues but nothing that could not be fixed within a reasonable amount of time.

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Smart Homes For Living Official

Hi Patrick. Thank you for putting your trust in Smart Homes for Living! We’re really excited for you (and we know you will love your amazing new home). We are glad to have Neil on our team bring... read more »

Perth

  • 4 reviews
  • 1 answer
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Verified Customer Construction End Date: Mar 2018

Smart, efficient, quality, honest, helpful homes

5 out of 5, reviewed on May 24, 2018

Our home was built while we were 1000 kms away, great customer service from Neil, John and the team to get it how we’d like it, using face to face and electronic communication. Such a good feeling moving in. Getting the few niggles sorted after the build is a little slow but always fixed to satisfaction. The end result for our house is great we are really happy with it.

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Smart Homes For Living Official

Hi Corinne, Thank you for sharing this feedback with us. We’re chuffed for you (and your glorious new home) and oh so proud of our team, especially Neil and John. Wishing you a lifetime of joy,... read more »

Verified Customer Construction End Date: Jan 2018

Fantastic...

5 out of 5, reviewed on May 23, 2018

Fantastic customer service, always keeps us update.
My Partner and I were very new at the home owning and wasn't sure what to do, Smart Home Helped us from the start to the end and supported us.
We are very happy with our location and home ideas from pre start and look forward to moving in.
Thank you for starting our lives

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Smart Homes For Living Official

Hi Stev,

We are so happy we could go on this journey with you and be a part of this new chapter in your lives.

We will pass on your lovely feedback to all who were involved.

All the best
Smart Online Team

Verified Customer Construction End Date: Apr 2018

Fabulous, professional builders

5 out of 5, reviewed on May 21, 2018

Tony (our site supervisor) was fabulous! He was over to our property 2-3 times a week. He was very contactable and on top of everything going on. There were workers at the house almost every day - worked between Christmas - NY to ensure the quick build time was succeeded. Only a few minor defects to some walls, otherwise great workmanship.

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Smart Homes For Living Official

Hi Katy, We think Tony is fabulous too. How lucky are we to have him in our team? And not to mention our fantastic trades who worked hard to get you into your home as soon as possible. We ho... read more »

Verified Customer Construction End Date: Sep 2018

Fantastic customer service and options

5 out of 5, reviewed on May 21, 2018

We are new to the market had had no idea what we had to do. We had Leon as our sales consultant. He made everything so much easier and put up with all our question. Smart homes have great plans and great options. They have helped us create our first home together and we are very happy with everything they have done.
There was an issue with our contract but was quickly resolved.
So happy to have chosen smart homes and would highly recommend them.

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Smart Homes For Living Official

Hi Sara, So glad to hear you had a fantastic experience with Leon and he found you the perfect home. Now the fun really begins and we bet you can't wait to move into your home in a few month... read more »

Verified Customer Construction End Date: May 2018

Professional and Perfect from Start to Finish

5 out of 5, reviewed on May 10, 2018

My decision to build with Smart Homes For Living was made easy once I met with Neil Morris. Neil went above and beyond to ensure a design that incorporated the features I was wanting was able to built to my budget and lot size. This to the point of meeting late at night to my convenience and providing hand sketches for me to consider.

As a first home buyer and completely new to the building process, Neil stepped me through the appropriate steps to ensure a smooth transition through the early phases of planning and purchasing.

Absolutely love the final product of my first very own home and can't wait to do it all again!!

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Smart Homes For Living Official

Goes above and beyond, super convenient, and has design savvy smarts - Sounds like Neil to us! We’re so glad you two found each other and thankful for the positive experience you’ve had building ... read more »

Perth

  • 5 reviews
  • 1 answer
  • 2 helpful votes
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Verified Customer Construction End Date: Apr 2018

Excellent

5 out of 5, reviewed on May 08, 2018

The workmanship and build quality was excellent they build very quickly and the communication between my liaison officer was outstanding the sales was also excellent,Jason show us with the details and guide us till everything got through and he introduced us to very good house broker and the broker help us to get in shape in term getting ready for finance. Overall smarthomeforliving service was top notch

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Smart Homes For Living Official

Hi Luky, A great result takes an amazing team, and we are lucky to have the best in the biz. Admin, drafting, estimating, sales, customer liaison & construction – all worked together to make your... read more »

Verified Customer Construction End Date: Apr 2018

Excellent service from start to finish

5 out of 5, reviewed on May 02, 2018

We had the most amazing experience building with Smart Homes For Living. This was our first home and from the time we met Tom Wyard we knew we were in good hands. He is not at all a pushy salesman in fact it was his personal experience having built 3 homes himself that gave us the confidence we needed to go ahead. He never once pushed us to make a quick decision. He gave us all the relevant information we needed to make the decision ourselves. We really had a good experience as every other personnel we came in contact with since the initial stage have been professional and excellent. We highly recommend Smart Homes For Living as your Builder and ask for Tom Wyard!

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Smart Homes For Living Official

Hi Tab G, Thank you for sharing this feedback with us. Everyone wants a great home, at a great price, that is delivered without a pushy salesperson in sight - Tom delivers this every time and we’... read more »

Verified Customer Construction End Date: Dec 2018

In good hands , First time building a home!

5 out of 5, reviewed on May 01, 2018

What can I say from the moment we met our amazing sales consultant Claire Oakes at a smart homes display home , we knew she was the one to look after us in helping design our home. Knowing that Claire had herself built with smart homes and been with the company since they became Smart homes, gave my husband and I confidence we were in the right hands.

Whilst we have only reached pre-start stage in our build process. Their has not been a phone call or email gone by un-answered no matter how silly a question might have seemed or something we didn’t understand or unsure of Claire has been their to help make the process smooth as possible.

The level of customer service from Claire , to the receptionist and pre-start consultant at smart homes has been excellent! And a thanks to the drafts people behind the scenes that draw up the plans and put our ideas into reality.

This makes us excited for what the next 6 months or so will bring and can’t wait to see the final result and be living in our new Smart Home!

Was this review helpful? Yes

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Smart Homes For Living Official

Hi Aimee, Thank you for sharing this feedback with us. It sounds like Claire, and the wider SHFL team have given you (and your new home) their all, as they so love to do. Here’s to more smooth s... read more »

Verified Customer Construction End Date: Jul 2017

Great work from the beginning to the end of our journey

5 out of 5, reviewed on Apr 27, 2018

Had a good experience building our first home with smart homes , really impressed with the customer service from the sales consultant Damian for his approach and making the whole process easier for us being a first home buyers . Most of the things were well looked after in terms of changes we needed to make and time frame for building house . Overall well done

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Smart Homes For Living Official

Hi Kash, Thank you for sending these wonderful words our way. Suffice to say they made our morning! We’re chuffed for you (and your glorious new home) and oh so proud of our team, especially Dam... read more »

Perth

  • 1 review
  • 1 helpful vote
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Verified Customer Construction End Date: Mar 2018

Excellent product, high quality.

5 out of 5, reviewed on Apr 27, 2018

We gained a lot of insight when the Sales consultant, Nik Cvetkoski, took his time to explain the whole process to us. He guided us to a very good product choice with a lot of inclusions. He also helped us to come out with a design that we were very happy with. And at the end, there was no hidden costs to worry about. A very high level of professionalism and great customer service was exhibited by Nik, Sarah, Kylie, Kevin and the rest of the friendly staff we met. We are pleased with the quality of the building. All paperwork and approvals were fast-tracked to ensure our new home was completed ahead of schedule. We couldn't have asked for more. We are indeed very grateful to smart homes for this wonderful package.

1 person found this helpful, do you? Yes

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Smart Homes For Living Official

Hi Sam, "No hidden costs" was a fab place to start, "fast-tracked" a great middle, and "couldn't have asked for more" the perfect end. Your feedback is about as close to perfection as it can come... read more »

Verified Customer Construction End Date: Feb 2018

Our Incredible Home!

4 out of 5, reviewed on Apr 27, 2018

Smart Homes for Living made our building process enjoyable and easy! Throughout the building process we had fairly good communication. Our Sales Consultant, Gordon Jones, was fantastic throughout the whole entire process! We thoroughly recommend him to anyone who is considering to build! Our Pre-Start Consultant, Tess Godfrey, was also fantastic and incredibly helpful! A few issues occurred due to many staff changes (3x Client Liaison Officers and 3x Building Supervisors) however once the staff changes were settled, the communication did improve. Our final Client Liaison Officer, Phoebe Gonzalvo-Hall, was great! The few workmanship issues pointed out to our Building Supervisors were fixed, and some workers came out after handover to fix the items that were not completed in time. Overall the quality of the build is incredible and we are very happy with our new home! We would definitely build with Smart Homes for Living again in the future, and would recommend them to everyone!

Was this review helpful? Yes

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Smart Homes For Living Official

Hi Max W, Thank you for sharing your honest feedback with us and the readers of Product Review. It’s important for us to hear, and even more important for us to take on board as we continually st... read more »

Verified Customer Construction End Date: Jul 2018

So happy with my house

5 out of 5, reviewed on Apr 26, 2018

From the first meeting with the home consultant to now, almost lock up stage. I can't fault the customer service, support and workmanship of all involved at Smart Home for Living. Claire was fabulous with the design and all the changes I made to the home. Pre-Start and communication up to and during construction to date has been very professional. Troy and tradesman have done an amazing job so far. So happy with Smart Homes for Living.

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Smart Homes For Living Official

Hi Jo, Thank you for putting your trust in Smart Homes for Living, our wonderful team, and the crazy - but fun?! - journey that is building. After reading your review, we’re feeling so many thing... read more »

Verified Customer Construction End Date: Apr 2018

Very Excited Can't Wait To Move In

5 out of 5, reviewed on Apr 25, 2018

When I decided it was time to build my home I contacted Claire as she came highly recommended by several friends, so glad I took the advice as Claire has helped me design an amazing courtyard home and found me the perfect block for it to go on. I get my keys this week and I couldn't be happier the quality in my home is outstanding Troy is best supervisor... Thank you to the whole team for building me such a beautiful first home.

Was this review helpful? Yes

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Smart Homes For Living Official

Wow Geoff! This feedback is amazing to hear. Thank you for putting this trust in Claire, and letting our amazing team exceed your expectations (as they so love to do!). We’ll be sure to share thi... read more »

Verified Customer Construction End Date: Apr 2019

My first house in Australia .

5 out of 5, reviewed on Apr 25, 2018

As a overseas investor / builder there was a lot to learn and many different choices, but meeting Neil Morris from Smart Homes has been great. He knew what I wanted and what would work, and he produced a great design, nothing is too much trouble.
The Smart Homes team have been wonderful, everything is clearly presented and easy to understand . The pre-start with Sarah Bailey was very good, she really knows her job and what will and won’t work.
Construction should start in a couple of months time. I am looking forward now to seeing the plans materialise.
I would definitely recommend Smart Homes.

Was this review helpful? Yes

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Smart Homes For Living Official

Hi Garry, Thank you for sharing this feedback with us. Finding the right home (and home builder) can be like finding a needle in a haystack – hard, but totally worth it in the end. There is n... read more »

Verified Customer Construction End Date: Mar 2018

Moved in and loving our new home

5 out of 5, reviewed on Apr 23, 2018

I was very apprehensive about building but thanks to the team at Smart Homes for Living so far my experience has been great. From the very beginning my Sales Consultant, Richard Anderson, was there to guide me through the process. Richard has been a wealth of knowledge and put together a house plan that incorporates all that I could have hoped for. The staff at prestart were awesome, Sarah Bailey, my prestart consultant, made the daunting task easy and the choices given to me where so good I didn't need to upgrade very much at all. The choice of tiles was so big it was hard to choose, the people at Crosby tiles, used by Smart Homes, were also a great help and offered a lot of advice. The quality of the tiles offered in The Smart Specification was awesome, people coming in from other builders had no where near the range of choices that I did and the end result has made such a huge difference to the finish of the home. I did not have to make to many upgrades at prestart because the quality of what was being offered was so good, this was a massive relief.
We had an awesome site manager Scott, the tradies employed through out the build where all very good, we had no issues really and the couple of small things that needed to be attended to where done so very quickly.
We have now been in our new home for 2 weeks, there has been only two things that have needed looking into to and Pheobe in the office has been right on top of these and the tradies are booked in for this week to come and rectify the problems.
I would definitely recommend Smart Homes for Living and if I build again would not hesitate to use them again.

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Smart Homes For Living Official

Hi Ali, Thank you for sharing this feedback with us, and congratulations once again on the new home. It's all good times and new home feels ahead! We’re chuffed to hear that Richard was able to s... read more »

Verified Customer Construction End Date: Mar 2018

My first home!

5 out of 5, reviewed on Apr 17, 2018

Smart homes were incredible from the get go. All staff members were very helpful & I loved the experience! No question was ever to hard, big or small and I am beyond happy with my home! The quality of the house is great and I was blown away by the options available at Pre-start. I always felt supported and knew I could contact at any time with any questions. I have been in my home for a week now and am absolutely loving it. Even after moving in the Smart Homes staff have stayed in contact assuring me to email if I need.
I can’t thank you enough Smart Homes for making my dream come true!!!

-Leon, Kylie, Tess and Josh you were all brilliant. Thank you thank you thank you!!! I truly appreciate everything that you did for me and highly recommend each one of you.

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Smart Homes For Living Official

Hi Elissa, Thank you for these kind words. 'Incredible'. It might just be *one* word but to us it is everything: the ultimate goal, the guiding light, the brief we follow above all else. Incre... read more »

Verified Customer Construction End Date: Jan 2018

So easy, everything was a breeze!!

5 out of 5, reviewed on Apr 16, 2018

I spoke to 5 other builders before Nik at Smart Homes and all of them provided very similar information and advice, which made it confusing and daunting to say the least with each of them calling and emailing wanting me to sign up or make a commitment.
When I met Nik I was actually waiting to view a house opening down the street and thought I would kill some time looking at display homes. An hour later I think I may have missed the house opening from memory but had made arrangements to meet Nik the following week at another display home. Working with Nik during this process was fantastic as he had recently built his own home and his personal experiences I think, made him a lot more relatable than other sales people.
Everything was SO EASY from the design I picked to making the changes to suit the block, pre-start and all of the inspection in between Nik, Josh and Phoebe were so friendly and helpful and the communication was great. I was kept up-to-date the entire time and the house was even finished slightly earlier than I thought it was going to be which was a massive bonus for me!
I’ve been in the house for a few months now and cannot fault it! I would recommend Nik and Smart homes to anyone who is looking to build their first home!

Was this review helpful? Yes

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Smart Homes For Living Official

Hi Marni, Thank you for sharing this feedback with us. We’re happy, proud, chuffed – all the feels really! There are thousands of moving parts and hundreds of people that must work together per... read more »

Verified Customer Construction End Date: Dec 2017

Our dream home

5 out of 5, reviewed on Apr 16, 2018

We never thought that it was possible to build our dream home until we met Nik Cvetkoski from Smart Homes.
The process was made so easy for us and was so exciting!! Every step from choosing the house we wanted to pre start to the build of the house and finally the handover!! Everyone involved in the process were very professional and always available to talk to.
We trusted Nik and learned that he had a great team behind him and that we were all working together . Thank you so much for everything you have done for us Nik you are amazing!! We will definitely be talking to our friends and family about starting to build their dream home with you and the team from Smart Homes for living

Was this review helpful? Yes

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Smart Homes For Living Official

Wow Shane and Jo! This feedback is amazing to hear. Thank you for putting this trust in Nik, and letting our amazing team exceed your expectations (as they so love to do!). We’ll be sure to sha... read more »

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Questions & Answers

What's included in the Smart homes Ultimate spec? There isn't crap all information they provide!!

Jake asked on Feb 05, 2017

Answer this

Hi Jake,

Thank you for your comment. The Ultimate includes the following inclusions:
- 30c ceilings through out
- EssaStone benchtops to your kitchen
- Luxury 600x600 tiling to living areas
- High quality carpet and underlay to the bedrooms and theatre
- Venetian blinds to windows
- Ducted reverse-cycle air-conditioning
- Internal wall painting Upgraded ensuite, bathroom and laundry
- Deluxe kitchen appliances

If please contact us on 92411 311 or via our website if you have any further questions, we would be happy to help. Kind regards, SMART Online Team.

https://betterfutur3.blogspot.com.cy/

Do you install the NBN connection facilities to newly build homes?

Jay asked on Jan 30, 2017

Answer this

Hi Jay, thank you for your question. Smart Homes For Living specification includes a NBN ready pack – phone point, TV point and data point with
TV antenna if required. The home owner is required to liaise directly with their provider to facilitate their connection. If you have any additional questions, please do not hesitate to get in contact. Kind regards, SMART online team.

SmartHomes Why are you building a house without electricity and stealing next door neighbours electricity? Location Stage 15 Aveley WA 05/07/2015 Please I need the site supervisor contact details?

Arismay asked on Jul 05, 2015

Answer this

What do you mean that I steal the electricity? Are you directing this to me as the home owner or to Smarthomes?

See all 16 questions about Smart Homes For Living