Balgowlah Heights. Sydney.

  • 1 review
  • 1 comment
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Batteries are essential, if Solar panels installed.

3 out of 5, reviewed on Nov 21, 2017

I’m glad to be able to store power from Solar panels. To use off peak hours.
I have 4 Enphase batteries, working well on sunny days, to save sending my power to the Grid.
My Enlighten App is excellent. Easy to use to check production and saving. Easy to read. With follow up from Solar Service Group.

Was this review helpful? Yes

Solar Service Group Official

Hi Daphne, thank you for your review. We're glad that you have found the ease and simplicity of the MyEnlighten App with assistance from our Solar Specialists. If you ever think of anything we could improve on please let us know.

Enlighten App excellent. How can I take power from Grid overnight at Off Peak Rates. Also will there be anything in future to allow batteries to work in a Blackout. Please can you send the Newslett... read more »

Solar Service Group Official

Hi Daphne, a member of our Operations Team has been in contact with you regarding the off-peak charging, if you need any more assistance with this please let us know. Unfortunately, Enphase does ... read more »

  • 1 review
  • 1 helpful vote
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Letter was not threatening.

3 out of 5, reviewed on Dec 21, 2016

I received a letter and it was an offer, nothing threatening. They told it like it is, i am looking at the battery offer as it makes perfect sense. Why sell back to grid at 5c and re-buy at 23c or more, it is definitely worth looking in to. Its whether the cost of battery gives value for money per kilowatt and your individual usage.

1 person found this helpful, do you? Yes

Solar Service Group Official

Hi Spuddy, thank you for taking the time to provide us with your feedback, this is much appreciated. We're glad that you have taken advantage of this innovative technology designed to save househol... read more »

Questions & Answers

Hi, I would like to know if I could get the full refund in the cooling off period (within 24 hours). I have been told that i have to pay AUD450 for cancellation. Can you please let me know how?

Kah YIP asked on Sep 10, 2018

Answer this

I'm sorry that I don't have answer to your question. You may need to contact the company directly. Sorry!

Hi .I too am unable to answer your question.The staff at Solarr Group are very helpful and will answer all your questions.

Hi Kah, we're sorry to hear that you will be cancelling your order with us. If you could please private message us your relevant order details, a member of staff can contact you to discuss your request.

Hi We have a 3kw system and were recently advised by our electricity y provider that to get better value from a battery in regard to charging - that I would need to upgrade to 5kw + system; however, I note from some of the previous questions you can provide for smaller systems this correct and how about efficiency? Thanks Greg

Grange28 asked on Jul 30, 2018

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Hi Greg I have a 2kw 8 panels solar sistem ,I have installed a 1.2 battery from Solar Sevice Group .I live by my self .It is working . And I use my old solar system . But like I said I am by my self .

Thanks Hendrick
Are you saving on power usage and what was the cost with installation.

Hi Greg, thanks for your question! Yes, we do provide solar battery storage solutions for smaller residential solar PV installations but can also help you in upgrading your system to 5kW with storage if that is something you would like to also consider. With all installations being different, retrofitting to your existing system may mean that there are less costs involved in your installation than others so we're very happy to give you a personalised quote on both solutions to give you an accurate idea on the costs involved in your specific installation. For further information, please don't hesitate to contact us on 1300 40 41 42.

Hi, my name is ken and in receiving your letter as to your subsidise energy review as tothe solar battery l would be very interested in taking part of your provram but as l have tried to enter your code that you gave us on the letter we recieved in the mail has not been so friendly to let me in to see how this works and the requirements. I may be contacted by email any time email address is [email removed]. Awaiting for your reply. Thanks Kenny

Kenny asked on Jul 26, 2018

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Hi Kenny, thanks for reaching out to us and apologies for the website not allowing you to enter your interest, our team are investigating this issue now and apologies for any inconvenience it may have caused. Yes, we'd love to contact and discuss the program with you, if you could please contact us on 1300 40 41 42 we'd be able to speak with you.

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