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Verified Customer Construction End Date: Jun 2017

Wonderful experience with Summit

5 out of 5, reviewed on Jun 20, 2017

We really enjoyed our experience with Summit. We have never built before but found the whole team at Summit extremely helpful and supportive. The team designed us a home to specifically suit our block and the end result has been better than we anticipated. We had David as our sales rep and he was wonderful. Nothing was too much trouble and he wasn't pushy at all. Our supervisor, Colin, had attention to detail and was beyond helpful as we live away and he always informed us of the build process. The build happened so quickly and we have been very happy with our end result.

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Summit Homes Official

Hi Jem, Thank you for sharing your experience! We pride ourselves on excelling in customer service and the manner in which our team has delivered a smooth new home building journey is part of our... read more »

Verified Customer Construction End Date: Apr 2016

Excellent experience and outcome

5 out of 5, reviewed on Jun 15, 2017

Very organised builder from the initial design stage through to final completion and maintenance. Well managed build with an excellent supervisor and tradespeople. Customer support was without fault with reasonable prices quoted for the build and all variations. Worked to a project timeframe that was provided to us very early in the building process. Could not be happier or more satisfied with the final result.

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Summit Homes Official

Hi Dan, Thank you very much your wonderful feedback. We are so pleased that you enjoyed your building journey with Summit Homes. Customer service is at the very heart of Summit Homes as part of o... read more »

Verified Customer Construction End Date: Mar 2017

Excellent first time building experience

5 out of 5, reviewed on Jun 12, 2017

We really enjoyed our first new build with Summit and this was due to the whole team who helped us through the process.
The communication from all of the different departments was really good throughout and when there were issues they were resolved really quickly and with a minimum of fuss. Maintenance support post completion has been excellent, we've had minor issues but Summit have been quick to engage their contractors and get them out to take care of them.
I’d certainly recommend Summit to family and friends if they decided to build.

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Summit Homes Official

Hi Mark, Thank you for your wonderful review! Customer service is at the very heart of Summit Homes, our philosophy is to build homes around people and we're happy to hear that communication and su... read more »

Verified Customer Construction End Date: Mar 2017

Great value, great supervisor.

4 out of 5, reviewed on May 23, 2017

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Summit Homes Official

Hi Mike, Thank you for your wonderful review. Our ethos to build homes around people, so our team is always working towards your new home, striving to give you the best care and attention. And we... read more »

Verified Customer Construction End Date: Nov 2016

Worth for money, no delay, excellent customer and maintenance services

5 out of 5, reviewed on May 23, 2017

Building with Summit Homes was our happy journey and worth for money.

From the sales Glenn Williams (He is a very kind person to talk and we appreciate his passion and efforts on designing the house for us), the site supervisor Jamie McDonald (He is a quick response, responsible, patient & knowledgeable person we have ever met and took care the build very well), to the Maintenance team (They did excellence jobs at high standard).

We had been experiencing the reliable, efficient and prompt response services and quality that we had been lo
oking for.

When you compare with other budget builders and you would find out that's pretty much the same cost if you looking for same quality range product among them, but Summit Homes gives you a no delay, no disputes and good quality finish and efficient work. In conclusion, We are a happy customer with Summit Homes. If you asked, we will definitely go with Summit Home again if built another one.

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Summit Homes Official

Hi Man, Thank you for your wonderful review! At Summit Homes we pride ourselves on our ability to tailor the building journey to suit your individual needs and our friendly, experienced team deli... read more »

Verified Customer Construction End Date: Apr 2017

First build, no worries, dream come true

5 out of 5, reviewed on Apr 14, 2017

We would like to thank the great team at Summit for building our wonderful new home, a dream that started three years ago when we started visiting display homes. From our sales consultant who helped with changes to the design, Todd, to Isabella and Amy who were our contacts at prestart and Andrew our building supervisor they made the whole process stress free. All were happy to help with any questions we had throughout the process, with replies to queries being actioned same day.

When we started looking we did our research and after 6 months
of looking came across Todd at Summits Chateau display home which we loved the design of. We went back a second time and from there Todd after listening to what we wanted in a home tweaked the design to match what we wanted. We however did not end up building that home, (due to a delay on our side), Todd had then started working in a new home called the Australiana. He called us about it being a plan similar to the Chateau knowing that we would love the design. He had also made some design tweaks, features he knew we were interested in. It was this attention to details, knowing what we wanted and the pressure free environment, (despite the aforementioned lengthy delay on our part), that confirmed for us that we had picked the builder for us and it didn't stop there.

Amy and Isabella at pre-start were both very professional, bubbly and very helpful in guiding us through the pre-start process which made us even more excited about building with Summit and no question was too silly to ask being our first home build experience. They both gave us a sense of confidence in our choices which was very comforting.

Andrew was our building supervisor and throughout the whole process communicated with us all the way, his attention to detail and organisation of the trades people was fantastic. As the build was 2 mins from home we would visit the house daily and any issues (not many at all) were brought to his attention. Andrew had already spotted them and had taken steps to get them fixed. At PCI we already knew some spots that needed a little work but once again Andrew was way ahead of us and had highlighted them for the trades people to rectify before handover. All his attention to detail in the end gave us a finished home that we look forward to living in for many years to come. Even after handover a couple of small things missed in PCI were fixed promptly.

We would also like to thank the ladies at La Vie Interiors for all their assistance in the interior design of the home, (which was at the time a part of our build package). Their knowledge about colour and design was extremely valuable and helped contribute to a build process so much so, that we enjoyed we even got our curtains from them as well. They understood where we were headed with colours and helped guide us to a smoother transitions of colours throughout the home, without overriding our initial choices.

While it is some way off, we know that Summit Homes is the company we would build with again and if you are thinking of building Summit is not only is great WA company that make a great home their people make the experience stress free and enjoyable.

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Summit Homes Official

Hi Ryan and Brad, Thank you for your outstanding review! Customer service is at the very heart of Summit Homes as part of our ‘Built Around People’ philosophy. That means we always work towards y... read more »

Perth

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Verified Customer Construction End Date: Feb 2017

Absolutely Fantastic!

5 out of 5, reviewed on Mar 30, 2017

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Summit Homes Official

Hi Di and Jeff, Thank you for your amazing review! We are so pleased you’ve had such a positive building experience with our fantastic team. Our “Built Around People” philosophy means we always w... read more »

Verified Customer Construction End Date: Mar 2017

Great Job! Awesome!

5 out of 5, reviewed on Mar 13, 2017

We wish to thank our building supervisor Colin Copeland for the way and manner he went about the building of our house, from slabdown to Final Completion. He is one of a kind and has been prompt in responding on any concerns.
My wife and I are happy and appreciate the entire Summit Group Staff whose joint efforts has made the dream of building our new home a tremendous success. Thank you again for your invaluable services.

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Summit Homes Official

Hi Obi E, Thank you for your 5 star review! Our ‘built around people’ commitment means we always strive to give you the best care and individual attention, working towards your new home dream. I’... read more »

Verified Customer Construction End Date: Feb 2017

Wonderful Experience

5 out of 5, reviewed on Feb 27, 2017

A wonderful experience building with Summit Homes. We truly were blessed with the A Team, all of whom went that extra mile to make our dream home come true. We had a beautiful design drawn up by Michael McDonald based on the Orchid display home. Michael took the time to understand the wants and needs we were looking for in our next home. We were really looked after by Michael, he was very patient and understanding with the many changes we made to our plan. He provided us with excellent and reliable design services.

We were also lucky to
have a great Contracts Administrator, Isabella Car. She was very reliable and had amazing interior design input. She was exceptionally knowledgeable on the materials/ products and we were really appreciative of all her suggestions at the pre start meeting and throughout our build.

Our Site Supervisor Colin Copeland did an amazing job in making our dream home come to life. We had such a smooth construction process with very minimal issues. We really appreciated Colin's efforts, he went above and beyond to ensure that our new home was finished to a high quality and standard. No task was too large or too small, he really put in a dedicated effort in having our home finished beautifully.

We could not be happier with our new home, thank you Summit Homes, Michael, Isabella and Colin for building our dream home!

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Summit Homes Official

Hi Sarah, Thank you for your amazing review, and sharing your experience! We pride ourselves on excelling in customer service and the manner in which our team has delivered a smooth new home buil... read more »

Perth

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Verified Customer Construction End Date: Jan 2017

NO REGRETS!!

5 out of 5, reviewed on Jan 25, 2017

Our final inspection was just 2 days ago and we were impressed with the workmanship, it was almost flawless.

We are very thankful to our building supervisor, Marco. He has been so wonderful, helpful, patient, responsible and prompt in responding and acting on any queries that we had along the way. Our portal has always been up to date with photos too.

We have no regrets to have chosen Summit to be our builder. They have the most reliable people that ensures a smooth building journey right from the sales, contracts and construction.

Thank you everyone that has been with us on this journey, especially Marco.

We are proud to have Summit as our builder.

1 person found this helpful, do you? Yes

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Summit Homes Official

Thank you for taking the time to post your 5 star review. We always strive to deliver the very best care and individual attention, as well as a quality build. And we’re so pleased that you’ve enj... read more »

  • 5 reviews
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Verified Customer Construction End Date: Oct 2017

The journey begins

5 out of 5, reviewed on Jan 15, 2017

I think we have checked just about every display home open and have had multiple plans drawn,We eventually came across Michael MacDonald in the Orchid Display,Michael designed the house we wanted as if it was his own house and budget,couldn't speak highly enough of his efforts,We have now done pre-start with Isabella and she has been very understanding and helpful to us ,We went into Summit Homes office this week to do final sign off and Isabella tells us they have upgraded our range hood ,a bigger hot water system and all weather outside door at no cost ,(we didn't even ask for any upgrades).The Summitt Homes experience makes us feel excited and confident going forward ,please keep it going guys

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Summit Homes Official

Hi Garry, Thank you for your 5 star review! Customer service is at the very heart of Summit Homes as part of our ‘Built Around People’ philosophy. That means we always work towards your new home... read more »

Perth

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Verified Customer Construction End Date: Jan 2017

Exceptional service from Matthew!

5 out of 5, reviewed on Nov 17, 2016

Matthew Bailey was our design consultant who was tasked with creating a very challenging housing solution. We had a strict budget, small piece of land and extended family to accommodate. From the first conversation, Matthew was professional, patient, optimistic and insightful regarding the process and design options. He spent hours trying to create a solution that would be functional, attractive and approved by council. We appreciate the effort, time and creativity that Matthew put into this project and we cannot recommend him highly enough! Thank you Matthew.

1 person found this helpful, do you? Yes

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Summit Homes Official

Hi Lauren, Thank you for your wonderful review. Our ‘built around people’ commitment means we always strive to give you the best care and individual attention, working towards your new home dream.... read more »

Verified Customer Construction End Date: Aug 2016

Outstanding Builder. Highly recommended!

5 out of 5, reviewed on Nov 01, 2016

We have moved to our new house last month. We really had a great experience building with Summit homes. Excellent workmanship and quality finish. Our journey start with sales consulted Glenn Williams, who was really a great guy for the designing and consulting. And obviously our site supervisor Victor did fantastic job through out the construction. Victor was Awesome guy to deal with. He was constantly contactable and always easy to deal with and kept us informed every step of the construction, really impressed with him. Overall we thoroughly enjoyed our building experience and we definitely built again in the future. We would highly recommend Summit homes.

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Summit Homes Official

Hi Binod, Thank you for your outstanding review! We pride ourselves on delivering a quality build and a great customer experience. Our team genuinely enjoys building for WA families and this is evi... read more »

Perth

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Verified Customer Construction End Date: Oct 2016

Quality build

4 out of 5, reviewed on Oct 28, 2016

Our decision to build with Summit was decided upon meeting with Todd Reid at his display home "The Orchid" in Annie's Landing.
We feel as though we visited almost every display village in the Perth Metro area and liked a lot of the homes on display, but the ones that stood out for us were the Summit Homes displays. Mainly due the consistent quality of the homes presented, which we felt other home builders didn't maintain across all their displays.
We were after a custom design due to our build in the hills on acreage and being that most desi
gns are suited to suburban blocks would not work in an open type setting.
Todd Reid was all to happy to put pen to paper and assist us the the design process coming up with some fabulous ideas that we had not thought of ourselves. He was very happy to adjust the design until it was perfect for our block and our future lifestyle.
All was fine until we headed to the prestart phase, which took far longer than really needed but was more due to a particular individual more then the process itself.
Once we changed over to Cerys Loader to take over our prestart, things went great. Cerys was a breath of fresh air to the process and so fast in responding to emails, always happy to take your call, have a chat about anything your not happy with and provide solutions without making you feel as though you were a problem or that it's too hard.
The office in Myaree is very well appointed to assist you with your selections and I would suggest a visit there as soon as you sign the initial contracts as it will make choosing your selections with the other suppliers much easier.
Then we were onto the construction phase, for which it did have it's initial problems as I think it would with any build. Especially in the hills on a sloping block.
Once we passed over from the slab stage onto the construction of the house itself things turned around for the better.
Our construction supervisor was Colin Copeland, most of the team of trades he has behind him are top class.
Even with all our initial issues, which I think would be common to any build (sloping hills site and 550sqm house) it was the professionalism and passion of Colin and Cerys to turn things around that really shone though.
I reduced this review by one star due to issues with the siteworks and initial prestart.
What is really important is that you end up with a quality product, to which Cerys, Colin and his team has delivered.

1 person found this helpful, do you? Yes

Comments
Summit Homes Official

Hi Ewan, Thank you for taking the time to review Summit Homes. Your feedback is invaluable to us. We’re always looking for ways to learn and improve as customer service is at the very heart of what... read more »

Verified Customer Construction End Date: Nov 2016

For a stress free quality home we recommend Summit Homes

5 out of 5, reviewed on Oct 26, 2016

After our initial meeting with Cory Napier and Michael Klaver at Summit Homes we knew we found our builder. Right from the onset we were confident this would be a stress free process.
The building stage was fantastic and again stress free. We had one supervisor, Colin Copeland through the whole build. He was constantly contactable and always easy to deal with and kept us informed every step of the way. We had a few requests during build stage that were addressed without issue. We honestly felt, Colin gave our home the care and respect that he would his own home. Build time was great, quality of build and workmanship is second to none.
If you want a quality build without the stress and confusion, build with Summit Homes!

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Summit Homes Official

Hi Lisa, Thank you for your 5 star review. We’re so pleased to hear you’ve had a positive, stress-free building journey with our team. We’re always striving towards giving the very best care and at... read more »

Summit Homes Official

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Verified Customer Construction End Date: Nov 2016

First Home Happy Builders

5 out of 5, reviewed on Oct 23, 2016

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Summit Homes Official

Hi Shaye, Thank you for your independent review. Customer service is at the very heart of Summit Homes as part of our ‘Built Around People’ philosophy. That means we always work towards your new h... read more »

Erskine, WA

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Verified Customer Construction End Date: Jul 2016

Do not look any further - Summit Homes are a Superior Builder - Highly recommended!!

5 out of 5, reviewed on Sep 30, 2016

I have heard all of the horror stories about building a new home - my wife & I were optimistic but not convinced we would find the builder to deliver our dream first home.

I think we went to every display village in Perth looking for our right home design, we spent close to 6 months looking but the one thing which always came obvious was the lack of any builder willing to change the designs to the way wanted them - builders were not happy to move walls, add extra additions etc. Thats till we met Todd from Summit. I think Todd himself swayed
us to build with Summit (not to mention we loved the Summit display homes) Todd said he would do something - he did. Plans, phone calls, quotes all professionaly handled and in the time frames he placed. He basically changed totally our Orchard Home Design to suit us and our block - nothing like any builder had done for us previously. I could not recommend more highly Todd's services.

Once we decided on the home prestart followed shortly after _ Therese was fantastic - we had already done some research on what colours we wanted - Therese simply helped make these happen - the process was smooth and enjoyable.

It took 3 months for our build to start - and right from the begining our supervior Lindsay kept us informed and was alawys available to help with questions and queries we had. Lindsay was absolutley fantastic the whole process through, the contractors on site the whole time were QUALITY - we have had hardly any issues with workmanship or quality of work (some very minor issues) The build fom slab to handover took approx 6 months to complete. We absolutley love our new home and the can not give Summit a bigger wrap - if your looking for quality look no further A+++

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Summit Homes Official

Thank you for your 5 star review! Our team enjoys sharing in the building journey and we’re so happy to have delivered a wonderful experience for you. Our ethos, to build homes around people, mean... read more »

Verified Customer Construction End Date: Dec 2016

Above my expectations

5 out of 5, reviewed on Sep 29, 2016

Roof cover has just been completed and workmanship of the build to date has been excellent. Victor, our Supervisor, is friendly, courteous and well respected by his Subbies. Our overall experience with Summit from Mike the Sales Consultant to Isabella in Contracts has been a pleasure and my wife and I couldn't be happier. Highly recommended and for the record I am a Registered Builder.

December 6th 2016 Update: Above expectations

We have now reached practical completion. Our Supervisor, Victor, has done an outstanding job and has more th
an fulfilled our expectations and produced a home in which we are delighted. He has been by an efficient staff at Summit. Construction time from slab to completion has been 18 weeks, which has pleased us and amazed our new neighbours. Thank you Summit.

February 9th 2017 Update: Above expectations

We have now been living in our new home for 8 weeks and in our two previous reviews we expressed our pleasure that the home was above our expectations. We can confirm that we are still delighted with the finish and quality and have yet to find any defects. Summit set high standards for the Trades and the result is obvious. We cannot heap enough praise on Victor our Supervisor who was supported by a very efficient office staff. Highly recommended.

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Summit Homes Official

Hi Les, Thank you for your 5 star review. Our team genuinely enjoys building for WA families and customer service is at the very heart of what we do, this includes a focus on site cleanliness and ... read more »

Verified Customer

So thankful it was Summit I trusted to build my first home

5 out of 5, reviewed on Sep 22, 2016

You can always tell the quality of a tradesman by how they present themselves and their work area..well, if you are trying to decide which builder to go with, just take a drive to a new estate near you and compare a Summit branded build with the rest and you will see that they take a lot of pride in what they do and that is exactly what I experienced in every facet of my new home build. I can't fault any part of the process, they have got it all covered. Tim Quinlivan was amazing, Isalbella first class, and Noel was a champion. I love the @Home updates that keep me in the loop every step of the way. Thank you Summit for getting it right.

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Summit Homes Official

Thank you so much for your review, we do pride ourselves on building a quality home. Part of our built around people philosophy is presenting a clean and safe working environment for our trades and... read more »

Verified Customer

Outstanding!!

5 out of 5, reviewed on Sep 20, 2016

Our house is now complete and it is absolutely perfect – the outcome couldn’t have been any better.
Our site supervisor Victor has done a fantastic job from start to finish - keeping the site clean throughout the entire build, organizing quality tradesmen who were always at site when he said they would be and kept great communication with us. Any minor issues that arose (bound to happen during any build) were resolved almost immediately. We felt relaxed in knowing Victor would ensure everything was done to the best quality and felt he was 100% on top of everything.
Overall the whole build has been a great experience for us. We would definitely build with Summit again in the future and would recommend others to do so too.

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Summit Homes Official

Hi Bryce, Thank you for your fantastic feedback! We are glad to hear that you had a wonderful building experience with us thanks to our attentive and customer service focused team. I'll pass on yo... read more »

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Questions & Answers

Has anyone had issues with their "superwall" after living in the house a few months/years later? Had another builder describe it as a very poor product.

Paul B asked on Jun 06, 2017

Answer this

Hi Paul, I built with Summit and have now been living in my home for almost 10 months.
I chose to build with superwall for two reasons, the first being the faster install and the second being the smoother finish (which it really is).
I've had absolutely no issues with the product (no cracking, no chipping, no dents or lifting ect) and would definitely choose this option if I were to build again.
Hope this helps!

Anyone has built with summit in Busselton. Please share your opinion please?

chan09 asked on Apr 11, 2017

Answer this

We built but in Middle Swan. For the most part excellent tradesmen, very polite and happy to listen to us as owners - we had our own design and where they picked up flaws in our design once it got to the practical build, any minor issue was very quickly attended to.

Thanks Di and Jeff.
Really appreciate your advice

how long is warranty for cracks in walls

harry asked on Nov 26, 2016

See all 7 questions about Summit Homes