Dear TeeJay, this is Zaida of Electrolux. Sorry to hear your WVE916SA is shutting down at 200 degrees. Would you mind either Private Messaging your number (please do not reply to this post) or emailing us at customercare@electrolux.com.au with Subject Line: "Product Review Assistance Required | WVE916SA Keeps Shutting Down at 200* | Reference: Teejay." Please include your full name and number in email and we will call once email is received to further investigate and assist. Thank you and kind regards, Zaida.